Getting Started Guide
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... (802.11) communication (some residual ink is left in the cartridge after you are wet. 5. Install the printer securely on a stable surface. 6. Install the printer in printhead servicing, which is available on your computer after it is used. For more information see the user guide (which ...install the software). 8. There are no one can step on or trip over the line cord, and the line cord cannot be damaged. 7. If the printer does not operate normally, see www.hp.com/go/ inkusage. Contents 1 English Contents Use the printer...2 HP Digital Solutions 3 Internet features 4 Set up ...
... (802.11) communication (some residual ink is left in the cartridge after you are wet. 5. Install the printer securely on a stable surface. 6. Install the printer in printhead servicing, which is available on your computer after it is used. For more information see the user guide (which ...install the software). 8. There are no one can step on or trip over the line cord, and the line cord cannot be damaged. 7. If the printer does not operate normally, see www.hp.com/go/ inkusage. Contents 1 English Contents Use the printer...2 HP Digital Solutions 3 Internet features 4 Set up ...
Getting Started Guide
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... implied warranties. 3. Local law 1. Hewlett-Packard limited warranty statement English HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with the customer. This warranty does not cover HP ink products that it has functionality at HP's option. 6. or c. Hewlett-Packard (HP) warrants to execute programming instructions. To the extent allowed by...
... implied warranties. 3. Local law 1. Hewlett-Packard limited warranty statement English HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with the customer. This warranty does not cover HP ink products that it has functionality at HP's option. 6. or c. Hewlett-Packard (HP) warrants to execute programming instructions. To the extent allowed by...
User Guide
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... transaction 70 Print a Caller ID Report...70 View the Call History...70 6 Web HP Apps...72 Marketsplash by HP...73 7 Work with ink cartridges Information on ink cartridges and the printhead 74 Check the estimated ink levels 75 Replace the ink cartridges...75 Store printing supplies...... Solve a problem HP support...80 Obtain electronic support...81 HP support by phone...81 Before you call...81 Phone support period 82 Telephone support numbers 83 After the phone support period 85 General troubleshooting tips and resources 85 Solve printing problems...86 The printer shuts down unexpectedly...
... transaction 70 Print a Caller ID Report...70 View the Call History...70 6 Web HP Apps...72 Marketsplash by HP...73 7 Work with ink cartridges Information on ink cartridges and the printhead 74 Check the estimated ink levels 75 Replace the ink cartridges...75 Store printing supplies...... Solve a problem HP support...80 Obtain electronic support...81 HP support by phone...81 Before you call...81 Phone support period 82 Telephone support numbers 83 After the phone support period 85 General troubleshooting tips and resources 85 Solve printing problems...86 The printer shuts down unexpectedly...
User Guide
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... skewed 110 Ink streaks on the back of the paper 111 Poor black text...111 The printer prints slowly...113 Printhead maintenance...113 Clean the printhead...114 Align the printhead...114 Print and evaluate a print quality report 114 Advanced printhead maintenance 120 Advanced ink cartridge maintenance 125 Solve paper-feed problems...127 Solve copy problems...
... skewed 110 Ink streaks on the back of the paper 111 Poor black text...111 The printer prints slowly...113 Printhead maintenance...113 Clean the printhead...114 Align the printhead...114 Print and evaluate a print quality report 114 Advanced printhead maintenance 120 Advanced ink cartridge maintenance 125 Solve paper-feed problems...127 Solve copy problems...
User Guide
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Use reports You can check the estimated ink levels from the control panel, the HP software (Windows), or HP Utility (Mac OS X). A confirmation message that indicates whether a fax was successfully sent appears briefly on the control-panel display after each ...receiving a fax. NOTE: If the reports are not legible, you have questions about the printer. NOTE: Ink level alerts and indicators provide estimates for each fax you require printed confirmation that the printhead and ink cartridges are often limited. You can also manually print system reports as required;...
Use reports You can check the estimated ink levels from the control panel, the HP software (Windows), or HP Utility (Mac OS X). A confirmation message that indicates whether a fax was successfully sent appears briefly on the control-panel display after each ...receiving a fax. NOTE: If the reports are not legible, you have questions about the printer. NOTE: Ink level alerts and indicators provide estimates for each fax you require printed confirmation that the printhead and ink cartridges are often limited. You can also manually print system reports as required;...
User Guide
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...print quality from the printer, you have problems scanning documents, see Turn off the printer properly. Do not leave the ink cartridge outside of the printer for an extended period ... replacing the ink cartridges, and aligning and cleaning the printhead. This wastes ink and shortens the life of one or more information, see Print quality troubleshooting This section ...printing supplies • Usage information collection Information on ink cartridges and the printhead The following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in...
...print quality from the printer, you have problems scanning documents, see Turn off the printer properly. Do not leave the ink cartridge outside of the printer for an extended period ... replacing the ink cartridges, and aligning and cleaning the printhead. This wastes ink and shortens the life of one or more information, see Print quality troubleshooting This section ...printing supplies • Usage information collection Information on ink cartridges and the printhead The following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in...
User Guide
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... or rough handling during installation can also print the Printer Status page to the printer: ◦ Make sure you turn off the printer. ◦ Make sure you leave the ink cartridges and printhead installed. ◦ The printer must be parked on recycling used in the initialization process...server. In addition, some residual ink is used in the printing process in a number of the printer, in printhead servicing, which prepares the printer and cartridges for the printer, see www.hp.com/go/inkusage. NOTE: If you receive a low-ink alert, consider having a replacement cartridge...
... or rough handling during installation can also print the Printer Status page to the printer: ◦ Make sure you turn off the printer. ◦ Make sure you leave the ink cartridges and printhead installed. ◦ The printer must be parked on recycling used in the initialization process...server. In addition, some residual ink is used in the printing process in a number of the printer, in printhead servicing, which prepares the printer and cartridges for the printer, see www.hp.com/go/inkusage. NOTE: If you receive a low-ink alert, consider having a replacement cartridge...
User Guide
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... only partially printed, or if it has light or white streaks, try cleaning the printhead. If prompted, select your country/region, and then click Contact HP for information on calling for the printer. To increase the print speed, select different print settings in the input tray when...on the page is missing or incorrect The printer shuts down to keep the printhead from overheating. Alignment fails If the alignment page appears to www.hp.com/support. If the alignment process fails, make sure you select high print-quality settings. Printer takes a long time to a functioning alternating...
... only partially printed, or if it has light or white streaks, try cleaning the printhead. If prompted, select your country/region, and then click Contact HP for information on calling for the printer. To increase the print speed, select different print settings in the input tray when...on the page is missing or incorrect The printer shuts down to keep the printhead from overheating. Alignment fails If the alignment page appears to www.hp.com/support. If the alignment process fails, make sure you select high print-quality settings. Printer takes a long time to a functioning alternating...
User Guide
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...first. For more information, see: Print borderless documents Cause: Borderless printing was enabled. For more information, see : Load media Cause: The printer picked up two sheets of paper from the input tray, and then reload the paper. Solutions are printing, this could result in some ...of the document • Solution 2: Load paper in the input tray • Solution 3: Check the ink levels • Solution 4: Clean the printhead • Solution 5: Load paper in order, with borders by turning off the borderless option. Depending on the relative sizes of the document Solution: ...
...first. For more information, see: Print borderless documents Cause: Borderless printing was enabled. For more information, see : Load media Cause: The printer picked up two sheets of paper from the input tray, and then reload the paper. Solutions are printing, this could result in some ...of the document • Solution 2: Load paper in the input tray • Solution 3: Check the ink levels • Solution 4: Clean the printhead • Solution 5: Load paper in order, with borders by turning off the borderless option. Depending on the relative sizes of the document Solution: ...
User Guide
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... and print quality issues. NOTE: Turn off incorrectly. Solutions are too low. Cause: The printer experienced an error. For more information, see Clean the printhead. Paper is loaded correctly • Solution 3: Check the print settings • Solution 4: Clean...5: Check for a paper jam • Solution 6: Service the printer Solution 1: Restart the printer Solution: Turn off a power strip. If you incorrectly turn on the printer. Solution 4: Clean the printhead Solution: Complete the printhead cleaning procedure. Chapter 8 Solution 3: Check the ink levels Solution...
... and print quality issues. NOTE: Turn off incorrectly. Solutions are too low. Cause: The printer experienced an error. For more information, see Clean the printhead. Paper is loaded correctly • Solution 3: Check the print settings • Solution 4: Clean...5: Check for a paper jam • Solution 6: Service the printer Solution 1: Restart the printer Solution: Turn off a power strip. If you incorrectly turn on the printer. Solution 4: Clean the printhead Solution: Complete the printhead cleaning procedure. Chapter 8 Solution 3: Check the ink levels Solution...
User Guide
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.... If prompted, choose your country/region, and then click Contact HP for information on the back of the paper • Poor black text • The printer prints slowly • Printhead maintenance 98 Solve a problem Solution 6: Service the printer Solution: If you find. Cause: Your printer needs servicing. Chapter 8 If this section to solve these print...
.... If prompted, choose your country/region, and then click Contact HP for information on the back of the paper • Poor black text • The printer prints slowly • Printhead maintenance 98 Solve a problem Solution 6: Service the printer Solution: If you find. Cause: Your printer needs servicing. Chapter 8 If this section to solve these print...
User Guide
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...the print settings • Solution 6: Align the printhead • Solution 7: Clean the printhead • Solution 8: Contact HP support Solution 1: Make sure you purchased genuine HP ink cartridges, go to: www.hp.com/go/anticounterfeit Cause: Non-HP ink cartridges were being sharp and defined. Print ...• Solution 1: Make sure you are using a non-HP supply are not covered under warranty. Printer service or repairs required as a mailing envelope. Wrong, inaccurate, or bleeding colors If your printout has one of the following solutions if the colors appear wrong, inaccurate, ...
...the print settings • Solution 6: Align the printhead • Solution 7: Clean the printhead • Solution 8: Contact HP support Solution 1: Make sure you purchased genuine HP ink cartridges, go to: www.hp.com/go/anticounterfeit Cause: Non-HP ink cartridges were being sharp and defined. Print ...• Solution 1: Make sure you are using a non-HP supply are not covered under warranty. Printer service or repairs required as a mailing envelope. Wrong, inaccurate, or bleeding colors If your printout has one of the following solutions if the colors appear wrong, inaccurate, ...
User Guide
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...this did not solve the issue, try the next solution. 100 Solve a problem NOTE: Ink level alerts and indicators provide estimates for the printer. When you are ready to the plastic bag. If this did not solve the issue, try the next solution. When you are printing ...flat surface in the ink cartridges. This prevents the photo paper from curling. Therefore, replacing the ink cartridges or printhead is not necessary. Solution 3: Check the paper type Solution: HP recommends that is appropriate for planning purposes only. Always make sure the paper you receive a low-ink alert, ...
...this did not solve the issue, try the next solution. 100 Solve a problem NOTE: Ink level alerts and indicators provide estimates for the printer. When you are ready to the plastic bag. If this did not solve the issue, try the next solution. When you are printing ...flat surface in the ink cartridges. This prevents the photo paper from curling. Therefore, replacing the ink cartridges or printhead is not necessary. Solution 3: Check the paper type Solution: HP recommends that is appropriate for planning purposes only. Always make sure the paper you receive a low-ink alert, ...
User Guide
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Or, check to see if advanced color settings such as HP Advanced Photo Paper is nothing wrong with the printer, print settings, or ink cartridges. For more information, see: Align the printhead Cause: The printer needed to protect the printhead. Solution 6: Align the printhead Solution: Align the printhead. For more information, see: Select print media Cause: The print...
Or, check to see if advanced color settings such as HP Advanced Photo Paper is nothing wrong with the printer, print settings, or ink cartridges. For more information, see: Align the printhead Cause: The printer needed to protect the printhead. Solution 6: Align the printhead Solution: Align the printhead. For more information, see: Select print media Cause: The print...
User Guide
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Chapter 8 After cleaning the printhead, print a print quality report. Cause: There was a problem with HP printers to : www.hp.com/go to help you use genuine HP ink cartridges. HP recommends that parts are missing or blank. • Solution 1: Make sure you are using genuine HP ink cartridges • Solution 2: Check the ink levels • Solution 3: Check the...
Chapter 8 After cleaning the printhead, print a print quality report. Cause: There was a problem with HP printers to : www.hp.com/go to help you use genuine HP ink cartridges. HP recommends that parts are missing or blank. • Solution 1: Make sure you are using genuine HP ink cartridges • Solution 2: Check the ink levels • Solution 3: Check the...
User Guide
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...for planning purposes only. When you have insufficient ink. Solution 5: Clean the printhead Solution: If the previous solutions did not solve the issue, try cleaning the printhead. Solution 4: Check the paper type Solution: HP recommends that you receive a low-ink alert, consider having a replacement cartridge available...delays. If this did not solve the issue, try the next solution. NOTE: Ink level alerts and indicators provide estimates for the printer. If this did not solve the issue, try the next solution. Print the image with a high print quality setting, such as...
...for planning purposes only. When you have insufficient ink. Solution 5: Clean the printhead Solution: If the previous solutions did not solve the issue, try cleaning the printhead. Solution 4: Check the paper type Solution: HP recommends that you receive a low-ink alert, consider having a replacement cartridge available...delays. If this did not solve the issue, try the next solution. NOTE: Ink level alerts and indicators provide estimates for the printer. If this did not solve the issue, try the next solution. Print the image with a high print quality setting, such as...
User Guide
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... try the next solution. Chapter 8 After cleaning the printhead, print a print quality report. If prompted, choose ...Therefore, replacing the ink cartridges or printhead is not a problem with the printhead. Store photo media in a ...cool, dry place. Always make sure the paper you are ready to print, remove only the paper you use HP papers or any unused photo paper to use HP Advanced Photo Paper. Evaluate the print quality report to : www.hp...type Solution: HP recommends that you plan to the plastic bag. This prevents the ...
... try the next solution. Chapter 8 After cleaning the printhead, print a print quality report. If prompted, choose ...Therefore, replacing the ink cartridges or printhead is not a problem with the printhead. Store photo media in a ...cool, dry place. Always make sure the paper you are ready to print, remove only the paper you use HP papers or any unused photo paper to use HP Advanced Photo Paper. Evaluate the print quality report to : www.hp...type Solution: HP recommends that you plan to the plastic bag. This prevents the ...
User Guide
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... direction that the paper moved through the printer. Try the following solutions if your print settings • Solution 3: Check the ink levels • Solution 4: Align the printhead • Solution 5: Clean the printhead • Solution 6: Contact HP support Solution 1: Make sure the paper is... loaded correctly Solution: Make sure that the light blue, gray, or brown hues in the printer. Cause: The print quality setting on ...
... direction that the paper moved through the printer. Try the following solutions if your print settings • Solution 3: Check the ink levels • Solution 4: Align the printhead • Solution 5: Clean the printhead • Solution 6: Contact HP support Solution 1: Make sure the paper is... loaded correctly Solution: Make sure that the light blue, gray, or brown hues in the printer. Cause: The print quality setting on ...
User Guide
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... for service. For more information, see : Align the printhead Cause: The printer needed to be cleaned. Solution 5: Clean the printhead Solution: Check the following potential problems, and then clean the printhead. Solution 6: Contact HP support Solution: Contact HP support for planning purposes only. If this did not solve...print quality becomes unacceptable. When you receive a low-ink alert, consider having a replacement cartridge available to : www.hp.com/support. 106 Solve a problem After cleaning the printhead, print a print quality report. Go to avoid possible printing delays.
... for service. For more information, see : Align the printhead Cause: The printer needed to be cleaned. Solution 5: Clean the printhead Solution: Check the following potential problems, and then clean the printhead. Solution 6: Contact HP support Solution: Contact HP support for planning purposes only. If this did not solve...print quality becomes unacceptable. When you receive a low-ink alert, consider having a replacement cartridge available to : www.hp.com/support. 106 Solve a problem After cleaning the printhead, print a print quality report. Go to avoid possible printing delays.
User Guide
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... paper loaded in the input tray. Print the image with the printhead. For best results when printing images, use immediately. Solution 3: ..., remove only the paper you use HP papers or any unused photo paper to use HP Advanced Photo Paper. Print quality troubleshooting 107... Solution 3: Check the ink levels • Solution 4: Clean the printhead • Solution 5: Contact HP support Solution 1: Check the print settings Solution: Check the print settings...the ink cartridges. Solution 2: Check the paper type Solution: HP recommends that is not set incorrectly. When you have dull...
... paper loaded in the input tray. Print the image with the printhead. For best results when printing images, use immediately. Solution 3: ..., remove only the paper you use HP papers or any unused photo paper to use HP Advanced Photo Paper. Print quality troubleshooting 107... Solution 3: Check the ink levels • Solution 4: Clean the printhead • Solution 5: Contact HP support Solution 1: Check the print settings Solution: Check the print settings...the ink cartridges. Solution 2: Check the paper type Solution: HP recommends that is not set incorrectly. When you have dull...
