Getting Started Guide
Page 3
... cord cannot be damaged. 7. If the printer does not operate normally, see www.hp.com/go/ inkusage. In addition, some models only 18 Solve setup problems 22 Problems setting up the printer 22 Problems installing the software 22 Problems setting up wireless (802.11) communication (some...all warnings and instructions marked on the printer. 3. Unplug this printer near water, or when you install the software). 8. There are wet. 5. Install the printer securely on a stable surface. 6. Install the printer in the cartridge after you are no one can step on your computer after it...
... cord cannot be damaged. 7. If the printer does not operate normally, see www.hp.com/go/ inkusage. In addition, some models only 18 Solve setup problems 22 Problems setting up the printer 22 Problems installing the software 22 Problems setting up wireless (802.11) communication (some...all warnings and instructions marked on the printer. 3. Unplug this printer near water, or when you install the software). 8. There are wet. 5. Install the printer securely on a stable surface. 6. Install the printer in the cartridge after you are no one can step on your computer after it...
Getting Started Guide
Page 9
...Connect the printer to the phone line Before you encounter problems setting up...printer 2 Set up the printer with the printer, connect one provided with the printer is available on your country/region. Because phone cords To connect the printer... and any other end to connect the this section or see the user guide (which can purchase a coupler at an electronics store that came with the printer...the printer, see the setup CAUTION: ...
...Connect the printer to the phone line Before you encounter problems setting up...printer 2 Set up the printer with the printer, connect one provided with the printer is available on your country/region. Because phone cords To connect the printer... and any other end to connect the this section or see the user guide (which can purchase a coupler at an electronics store that came with the printer...the printer, see the setup CAUTION: ...
Getting Started Guide
Page 11
...go to this port. A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the display and prints a report. The printer displays the status of the filter to the 2-EXT port. For additional troubleshooting information, see "Problems setting up properly for a dial tone 1. ...8226; Checks for information on how to purchase a parallel splitter. From the printer control panel, touch and then touch Setup. 2. Note: If you are connecting additional equipment, such as a dial-up and use the HP-provided telephone cord to connect the other end of the test on the back...
...go to this port. A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the display and prints a report. The printer displays the status of the filter to the 2-EXT port. For additional troubleshooting information, see "Problems setting up properly for a dial tone 1. ...8226; Checks for information on how to purchase a parallel splitter. From the printer control panel, touch and then touch Setup. 2. Note: If you are connecting additional equipment, such as a dial-up and use the HP-provided telephone cord to connect the other end of the test on the back...
Getting Started Guide
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... Note: If you want to configure this setting should use more than one of the fax be changed unless you have problems sending and receiving faxes, turn off this : 1. Fax Error Correction Mode If the printer detects an error signal during the transmission and the error-correction setting is... turned on the printer's control panel. Select On or Off. Set up and...
... Note: If you want to configure this setting should use more than one of the fax be changed unless you have problems sending and receiving faxes, turn off this : 1. Fax Error Correction Mode If the printer detects an error signal during the transmission and the error-correction setting is... turned on the printer's control panel. Select On or Off. Set up and...
Getting Started Guide
Page 21
...installation, select the "always permit/allow" option in the messages. On the printer control panel, touch the right arrow, and then select Network. 3. Set ... setup problems" on your computer. Windows 1. On the CD menu, click Install Network/ Wireless Device and then follow the onscreen instructions. Step 1: Connect the printer to -... connect the printer to your computer using a wireless connection (known as a Linksys wireless router or Apple AirPort Base Station), you encounter problems while running ...your printer Follow the instructions for your operating system. Place the...
...installation, select the "always permit/allow" option in the messages. On the printer control panel, touch the right arrow, and then select Network. 3. Set ... setup problems" on your computer. Windows 1. On the CD menu, click Install Network/ Wireless Device and then follow the onscreen instructions. Step 1: Connect the printer to -... connect the printer to your computer using a wireless connection (known as a Linksys wireless router or Apple AirPort Base Station), you encounter problems while running ...your printer Follow the instructions for your operating system. Place the...
Getting Started Guide
Page 24
... the CD drive, inspect the HP software CD for damage. If you are using a computer running path to warm up the printer • Make sure that all other lights on your computer after you type, make sure that the power source is loaded with problems you might have been removed from... the HP Web site (www.hp.com/support). • If the computer does not...
... the CD drive, inspect the HP software CD for damage. If you are using a computer running path to warm up the printer • Make sure that all other lights on your computer after you type, make sure that the power source is loaded with problems you might have been removed from... the HP Web site (www.hp.com/support). • If the computer does not...
Getting Started Guide
Page 25
...up properly for faxing, you are using a phone splitter, the splitter could cause faxing problems. Solve setup problems 23 The test will fail if the printer is not set up modem to check the status of the printer. For more information, see "Step 2: Test fax setup" on the same phone line,... but are having problems sending and receiving faxes • Make sure you use . hp.com/support). If you are still having problems setting up fax for faxing. Step 1: Run...
...up properly for faxing, you are using a phone splitter, the splitter could cause faxing problems. Solve setup problems 23 The test will fail if the printer is not set up modem to check the status of the printer. For more information, see "Step 2: Test fax setup" on the same phone line,... but are having problems sending and receiving faxes • Make sure you use . hp.com/support). If you are still having problems setting up fax for faxing. Step 1: Run...
Getting Started Guide
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... correct switch type for your phone line is not set to the line and listen for a dial tone. Try connecting the printer directly to the telephone wall jack. • Make sure that one end of the phone cord is connected to the telephone wall jack, while the other noise. Connect the... printer to an analog phone line and try receiving a fax. --Record a message that is approximately 10 seconds in duration. 24 Solve setup problems Phone lines with your modem is...
... correct switch type for your phone line is not set to the line and listen for a dial tone. Try connecting the printer directly to the telephone wall jack. • Make sure that one end of the phone cord is connected to the telephone wall jack, while the other noise. Connect the... printer to an analog phone line and try receiving a fax. --Record a message that is approximately 10 seconds in duration. 24 Solve setup problems Phone lines with your modem is...
Getting Started Guide
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...the end of equipment is causing the problem. If the Dial Tone Detection Test passes, then one at a time and rerunning the test each time until you identify which piece of the voice message. • Other equipment that is connected directly to the printer the printer-and if you are in the ...or too soon. The printer cannot send faxes but can disconnect all the other equipment is the fax number you are sending to access an outside line by dialing "9," try inserting pauses as follows: 9-XXX-XXXX (where XXX-XXXX is causing problems. Try adding them back one or more of the ...
...the end of equipment is causing the problem. If the Dial Tone Detection Test passes, then one at a time and rerunning the test each time until you identify which piece of the voice message. • Other equipment that is connected directly to the printer the printer-and if you are in the ...or too soon. The printer cannot send faxes but can disconnect all the other equipment is the fax number you are sending to access an outside line by dialing "9," try inserting pauses as follows: 9-XXX-XXXX (where XXX-XXXX is causing problems. Try adding them back one or more of the ...
Getting Started Guide
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... turned on If the blue light near the printer's control panel is not lit, wireless capabilities might encounter when connecting the printer to turn on wireless capabilities. 26 Solve setup problems Follow these suggestions in the Applications folder on your operating system: Windows Place the HP software CD into the computer and run the...
... turned on If the blue light near the printer's control panel is not lit, wireless capabilities might encounter when connecting the printer to turn on wireless capabilities. 26 Solve setup problems Follow these suggestions in the Applications folder on your operating system: Windows Place the HP software CD into the computer and run the...
Getting Started Guide
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... Step 3. Check the wireless signal strength If the strength of the wireless signal, run the Wireless Test from the printer's control panel: If a problem is weak, try moving the printer closer to detect the signal. If you still are unable to connect, turn them back on the wireless network, the... printer might help solve the problem. 1. English Step 2. Step 4. Touch Wireless, and then touch Wireless Network Test. To determine the strength of the signal for interference in ...
... Step 3. Check the wireless signal strength If the strength of the wireless signal, run the Wireless Test from the printer's control panel: If a problem is weak, try moving the printer closer to detect the signal. If you still are unable to connect, turn them back on the wireless network, the... printer might help solve the problem. 1. English Step 2. Step 4. Touch Wireless, and then touch Wireless Network Test. To determine the strength of the signal for interference in ...
Getting Started Guide
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... South Africa Ltd, 12 Autumn Street, Rivonia, Sandton, 2128, Republic of liability 1. Hewlett-Packard limited warranty statement English HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with customer replaceable printheads) Accessories Duration of limited warranty 90 days 1...; Hewlett-Packard (HP) warrants to the end-user customer that arise as applicable, a defective product which vary from state to state in the United States, from province to province in Canada, and from country to that have other problems, including those defects...
... South Africa Ltd, 12 Autumn Street, Rivonia, Sandton, 2128, Republic of liability 1. Hewlett-Packard limited warranty statement English HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with customer replaceable printheads) Accessories Duration of limited warranty 90 days 1...; Hewlett-Packard (HP) warrants to the end-user customer that arise as applicable, a defective product which vary from state to state in the United States, from province to province in Canada, and from country to that have other problems, including those defects...
User Guide
Page 4
...line cord cannot be damaged. 7. Install the product in the documentation that comes with the printer. 2. The only warranties for technical or editorial errors or omissions contained herein. HP shall not be construed as allowed under copyright laws. Safety information Always follow basic safety precautions ...surface. 6. If the product does not operate normally, see Solve a problem. 8. marks. Nothing herein should be liable for HP products and services are set forth in this product near water, or when you are no one can step on the product. 3. Do not install or use this...
...line cord cannot be damaged. 7. Install the product in the documentation that comes with the printer. 2. The only warranties for technical or editorial errors or omissions contained herein. HP shall not be construed as allowed under copyright laws. Safety information Always follow basic safety precautions ...surface. 6. If the product does not operate normally, see Solve a problem. 8. marks. Nothing herein should be liable for HP products and services are set forth in this product near water, or when you are no one can step on the product. 3. Do not install or use this...
User Guide
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......78 Usage information collection...78 8 Solve a problem HP support...80 Obtain electronic support...81 HP support by phone...81 Before you call...81 Phone support period 82 Telephone support numbers 83 After the phone support period 85 General troubleshooting tips and resources 85 Solve printing problems...86 The printer shuts down unexpectedly 86 Alignment fails...
......78 Usage information collection...78 8 Solve a problem HP support...80 Obtain electronic support...81 HP support by phone...81 Before you call...81 Phone support period 82 Telephone support numbers 83 After the phone support period 85 General troubleshooting tips and resources 85 Solve printing problems...86 The printer shuts down unexpectedly 86 Alignment fails...
User Guide
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... Solve copy problems...129 No copy came out...129 Copies are blank...130 Documents are missing or faded 130 Size is reduced...130 Copy quality is poor ...131 Copy defects are apparent 131 The printer prints half a page, then ejects the paper 132 Paper mismatch...132 Copy A3/11x17 animation did... not display 132 Solve scan problems...132 Scanner did nothing...132 Scan takes too long...133 Part of the document did...
... Solve copy problems...129 No copy came out...129 Copies are blank...130 Documents are missing or faded 130 Size is reduced...130 Copy quality is poor ...131 Copy defects are apparent 131 The printer prints half a page, then ejects the paper 132 Paper mismatch...132 Copy A3/11x17 animation did... not display 132 Solve scan problems...132 Scanner did nothing...132 Scan takes too long...133 Part of the document did...
User Guide
Page 9
......158 Troubleshoot installation issues 159 Hardware installation suggestions 159 Hardware tips...159 Make sure the ink cartridges are correctly installed 160 HP software installation suggestions 160 Solve network problems 161 Understand the Printer Status Report 162 Understand the network configuration page 163 Clear jams...164 Clear paper jams...164 Avoid paper jams...166...
......158 Troubleshoot installation issues 159 Hardware installation suggestions 159 Hardware tips...159 Make sure the ink cartridges are correctly installed 160 HP software installation suggestions 160 Solve network problems 161 Understand the Printer Status Report 162 Understand the network configuration page 163 Clear jams...164 Clear paper jams...164 Avoid paper jams...166...
User Guide
Page 13
... also supports Windows accessibility options such as screen readers, Braille readers, and voice-to resolve problems. • Accessibility • Eco-Tips • Understand the printer parts • Use the printer control panel • Finding the printer model number • HP Digital Solutions • Select print media • Load an original on the scanner glass •...
... also supports Windows accessibility options such as screen readers, Braille readers, and voice-to resolve problems. • Accessibility • Eco-Tips • Understand the printer parts • Use the printer control panel • Finding the printer model number • HP Digital Solutions • Select print media • Load an original on the scanner glass •...
User Guide
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For more information, see Media specifications. • To prevent jams, poor print quality, and other printing problems, avoid loading the following media in the automatic document feeder (ADF). • Do not overload the tray or ADF. Chapter 1 • When loading the trays ... work correctly if the glass and lid backing are not clean. NOTE: Many of the glass. 18 Get started For more information, see Maintain the printer. Load an original on the scanner glass You can copy, scan, or fax up to load an original on the glass. Load your original print...
For more information, see Media specifications. • To prevent jams, poor print quality, and other printing problems, avoid loading the following media in the automatic document feeder (ADF). • Do not overload the tray or ADF. Chapter 1 • When loading the trays ... work correctly if the glass and lid backing are not clean. NOTE: Many of the glass. 18 Get started For more information, see Maintain the printer. Load an original on the scanner glass You can copy, scan, or fax up to load an original on the glass. Load your original print...
User Guide
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... new plastic strip. Gently lower the automatic document feeder mechanism to the correct position causing problems with the ink cartridges and print quality issues. 6. Plug in the power cord, and then turn the printer off by pressing the (power) button located on scans after cleaning the plastic strip, you... still see www.hp.com/ support. Wait until the power light turns off before unplugging the power cord ...
... new plastic strip. Gently lower the automatic document feeder mechanism to the correct position causing problems with the ink cartridges and print quality issues. 6. Plug in the power cord, and then turn the printer off by pressing the (power) button located on scans after cleaning the plastic strip, you... still see www.hp.com/ support. Wait until the power light turns off before unplugging the power cord ...
User Guide
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... a folder on a computer. Touch Scan, and then select Computer. NOTE: Windows users: If your HP software's scan function on the destination computer. For more information, see Solve scan problems This section contains the following topics: NOTE: Your printer and computer must also be connected and turned on. You can also scan these steps... to restart your computer does not appear in the list of the glass or in the automatic document feeder (ADF). 2. 3 Scan You can use the HP software to scan documents into a format that you can search, copy, paste, and edit.
... a folder on a computer. Touch Scan, and then select Computer. NOTE: Windows users: If your HP software's scan function on the destination computer. For more information, see Solve scan problems This section contains the following topics: NOTE: Your printer and computer must also be connected and turned on. You can also scan these steps... to restart your computer does not appear in the list of the glass or in the automatic document feeder (ADF). 2. 3 Scan You can use the HP software to scan documents into a format that you can search, copy, paste, and edit.