Getting Started Guide
Page 24
...and are connecting using a sure that all packing tape and • Make sure the printer is working • Make sure paper is loaded correctly in good working properly. 4. drivers have while setting up the printer • Make sure that you might have not been disabled in the CD drive,... inspect the HP software CD for damage. You can 22 Solve setup problems Solve setup problems ...
...and are connecting using a sure that all packing tape and • Make sure the printer is working • Make sure paper is loaded correctly in good working properly. 4. drivers have while setting up the printer • Make sure that you might have not been disabled in the CD drive,... inspect the HP software CD for damage. You can 22 Solve setup problems Solve setup problems ...
User Guide
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... see if the firewall software is blocking communication 154 Step 4: Make sure the printer is online and ready 154 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 155 Step 6: Make sure the HP Network Devices Support service is running (Windows only)...155 Step 7: Add hardware...
... see if the firewall software is blocking communication 154 Step 4: Make sure the printer is online and ready 154 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 155 Step 6: Make sure the HP Network Devices Support service is running (Windows only)...155 Step 7: Add hardware...
User Guide
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...page layout, number of the selected photo appears. When you are photos you marked for printing with your camera supports DPOF file format 1.1. Touch one of the printer. NOTE: Not all digital cameras enable you several editing options. • Touch the up and down arrows to specify the ...to print the selected photos. When prompted, do not apply; c. b. the DPOF settings for printing. If not, set the size in the printer driver. Print DPOF photos Camera-selected photos are finished making changes to the way the photos are printed, such as Rotate, Crop, and Red Eye ...
...page layout, number of the selected photo appears. When you are photos you marked for printing with your camera supports DPOF file format 1.1. Touch one of the printer. NOTE: Not all digital cameras enable you several editing options. • Touch the up and down arrows to specify the ...to print the selected photos. When prompted, do not apply; c. b. the DPOF settings for printing. If not, set the size in the printer driver. Print DPOF photos Camera-selected photos are finished making changes to the way the photos are printed, such as Rotate, Crop, and Red Eye ...
User Guide
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... • Configure your problem, try using one of the following features: • Fast access to qualified online support specialists • Software and driver updates for the HP printer • Valuable troubleshooting information for common problems • Proactive printer updates, support alerts, and HP newsgrams that came with printers • Solve printer management problems • Troubleshoot installation issues •...
... • Configure your problem, try using one of the following features: • Fast access to qualified online support specialists • Software and driver updates for the HP printer • Valuable troubleshooting information for common problems • Proactive printer updates, support alerts, and HP newsgrams that came with printers • Solve printer management problems • Troubleshoot installation issues •...
User Guide
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... applicable only for information on the back or bottom of the computer and the printer. If prompted, choose your questions. • Connect with an HP technician by printer, country/region, and language. This Web site also offers technical support, drivers, supplies, ordering information and other options such as: • Access online support pages. •...
... applicable only for information on the back or bottom of the computer and the printer. If prompted, choose your questions. • Connect with an HP technician by printer, country/region, and language. This Web site also offers technical support, drivers, supplies, ordering information and other options such as: • Access online support pages. •...
User Guide
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... the alignment process fails repeatedly, you have colored paper loaded in the printer driver. Check the HP software settings Print speed is completely out of ink, the printer may slow down unexpectedly Check the power and power connections Make sure the printer is connected firmly to keep the printhead from overheating. Check the ink cartridge...
... the alignment process fails repeatedly, you have colored paper loaded in the printer driver. Check the HP software settings Print speed is completely out of ink, the printer may slow down unexpectedly Check the power and power connections Make sure the printer is connected firmly to keep the printhead from overheating. Check the ink cartridge...
User Guide
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...picked up from the source of USB cable High electromagnetic fields (such as expected • Text or graphics are listed in the printer driver. Print troubleshooting Use this section to resolve the issue. Check the color print settings Make sure Print in Grayscale is not selected ...in order, with the most likely solution first. Check the printer location and length of the electromagnetic fields. Print troubleshooting 87 Move the printer away from the input tray Envelopes print incorrectly Try the following solutions to solve these electromagnetic ...
...picked up from the source of USB cable High electromagnetic fields (such as expected • Text or graphics are listed in the printer driver. Print troubleshooting Use this section to resolve the issue. Check the color print settings Make sure Print in Grayscale is not selected ...in order, with the most likely solution first. Check the printer location and length of the electromagnetic fields. Print troubleshooting 87 Move the printer away from the input tray Envelopes print incorrectly Try the following solutions to solve these electromagnetic ...
User Guide
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... of envelopes was loaded. Cause: The flaps might get caught in order, with the printer. Solution 3: Tuck the flaps to avoid paper jams Solution: To avoid paper jams, tuck.... The printer is resolved. • Solution 1: Turn on the printer • Solution 2: Load paper in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status ...can move freely • Solution 9: Check the connection from the printer to your computer • Solution 10: Restart the printer 88 Solve a problem Solutions are listed in the rollers. If ...
... of envelopes was loaded. Cause: The flaps might get caught in order, with the printer. Solution 3: Tuck the flaps to avoid paper jams Solution: To avoid paper jams, tuck.... The printer is resolved. • Solution 1: Turn on the printer • Solution 2: Load paper in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status ...can move freely • Solution 9: Check the connection from the printer to your computer • Solution 10: Restart the printer 88 Solve a problem Solutions are listed in the rollers. If ...
User Guide
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For more information, see: Load media Cause: The printer was not the selected printer. Cause: The printer was out of paper. To check the printer driver status • Windows: In the HP printer software, click Printer Actions, and then click See What's Printing. • Mac OS: Open System Preferences, and then click Print & Fax. Press the Power button to...
For more information, see: Load media Cause: The printer was not the selected printer. Cause: The printer was out of paper. To check the printer driver status • Windows: In the HP printer software, click Printer Actions, and then click See What's Printing. • Mac OS: Open System Preferences, and then click Print & Fax. Press the Power button to...
User Guide
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...the printer driver match the printer IP address: 1. NOTE: After correcting any of the following , run the installation program again. • General network troubleshooting • Network port created does not match printer IP address (Windows) General network troubleshooting If you are unable to install the HP ...computers that came with a personal firewall) by doing so. If the IP addresses are unable to connect the printer to your wired (Ethernet) network, perform one or more information, see Understand the network configuration page. Click OK twice to save the settings and close ...
...the printer driver match the printer IP address: 1. NOTE: After correcting any of the following , run the installation program again. • General network troubleshooting • Network port created does not match printer IP address (Windows) General network troubleshooting If you are unable to install the HP ...computers that came with a personal firewall) by doing so. If the IP addresses are unable to connect the printer to your wired (Ethernet) network, perform one or more information, see Understand the network configuration page. Click OK twice to save the settings and close ...
User Guide
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...where the Ethernet cable from the wireless router. b. NOTE: Macintosh computers do not see if the indicator lights are two indicator lights, one that is working correctly, Built-in Ethernet appears in the list, there might be a problem with the router, the Ethernet cable,... or your computer. Chapter 8 • Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only) • Step 6: Make sure the HP Network Devices Support service is running (Windows only) • Step 7: Add hardware addresses to a wireless access ...
...where the Ethernet cable from the wireless router. b. NOTE: Macintosh computers do not see if the indicator lights are two indicator lights, one that is working correctly, Built-in Ethernet appears in the list, there might be a problem with the router, the Ethernet cable,... or your computer. Chapter 8 • Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only) • Step 6: Make sure the HP Network Devices Support service is running (Windows only) • Step 7: Add hardware addresses to a wireless access ...
User Guide
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..., Document Defaults, or Printing Preferences. Right-click the printer icon for the version of the printer driver is set as the default printer driver (Windows only) If you install the HP software again, the installer might be interfering. Solve wireless problems 155 Do one icon in the Printers or Printers and Faxes folder is connected wirelessly, and then click...
..., Document Defaults, or Printing Preferences. Right-click the printer icon for the version of the printer driver is set as the default printer driver (Windows only) If you install the HP software again, the installer might be interfering. Solve wireless problems 155 Do one icon in the Printers or Printers and Faxes folder is connected wirelessly, and then click...
User Guide
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... Click OK twice to use the installation CD that contains the correct HP software for your computer, and reinstall the printer driver. Solve network problems General network troubleshooting • If you are unable to install the HP software, verify that: ◦ All cable connections to the computer ...cannot recognize the installation CD in the CD-ROM drive, inspect the installation CD for damage. You can download the printer driver from the HP Web site (www.hp.com/support). NOTE: After correcting any problems, run the uninstallation utility (util\ccc\uninstall.bat on the network ...
... Click OK twice to use the installation CD that contains the correct HP software for your computer, and reinstall the printer driver. Solve network problems General network troubleshooting • If you are unable to install the HP software, verify that: ◦ All cable connections to the computer ...cannot recognize the installation CD in the CD-ROM drive, inspect the installation CD for damage. You can download the printer driver from the HP Web site (www.hp.com/support). NOTE: After correcting any problems, run the uninstallation utility (util\ccc\uninstall.bat on the network ...
User Guide
Page 176
... network (IPX/SPX-based networks are not available. • It must be followed when printing on the same side of a page. HP recommends testing any paper before buying it in the printer driver, and configure the trays for some features are not supported) • A Web browser (either Microsoft Internet Explorer 7.0 or higher, Opera...
... network (IPX/SPX-based networks are not available. • It must be followed when printing on the same side of a page. HP recommends testing any paper before buying it in the printer driver, and configure the trays for some features are not supported) • A Web browser (either Microsoft Internet Explorer 7.0 or higher, Opera...
User Guide
Page 240
... has gone away. If the problem persists, try the next solution. For more information, see HP supplies and accessories. Paper Mismatch The paper size or type selected in the printer driver does not match the paper loaded in order to the cartridges in distilled water, then squeeze it... listed in the slot. For more information about ink cartridge warranty, see HP support. Reinstall the ink cartridge, and then close the print-carriage access door. Make sure the printer is still under warranty, contact HP support for the print carriage to release it, and then remove it on...
... has gone away. If the problem persists, try the next solution. For more information, see HP supplies and accessories. Paper Mismatch The paper size or type selected in the printer driver does not match the paper loaded in order to the cartridges in distilled water, then squeeze it... listed in the slot. For more information about ink cartridge warranty, see HP support. Reinstall the ink cartridge, and then close the print-carriage access door. Make sure the printer is still under warranty, contact HP support for the print carriage to release it, and then remove it on...
User Guide
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... but are not too full. If the printers listed in the dialog box are not being displayed in the printer driver, and then print the document again. Before you try one of the following: • Load the correct paper in the printer, and then press OK. Click Start, point... to Settings, and then click Printers or Printers and Faxes. - To change the printer's status, complete the following...
... but are not too full. If the printers listed in the dialog box are not being displayed in the printer driver, and then print the document again. Before you try one of the following: • Load the correct paper in the printer, and then press OK. Click Start, point... to Settings, and then click Printers or Printers and Faxes. - To change the printer's status, complete the following...
User Guide
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... 37 insert memory cards 25 distinctive ringing change 64 parallel phone systems 206 DOC 189 dots or streaks, troubleshoot copies 131 dots, troubleshoot scan 136 driver warranty 168 DSL, fax setup with (parallel phone systems) 209 monitor dialing 51, 53 paper size 57 parallel phone systems 200 PBX system, set up...
... 37 insert memory cards 25 distinctive ringing change 64 parallel phone systems 206 DOC 189 dots or streaks, troubleshoot copies 131 dots, troubleshoot scan 136 driver warranty 168 DSL, fax setup with (parallel phone systems) 209 monitor dialing 51, 53 paper size 57 parallel phone systems 200 PBX system, set up...
User Guide
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... reversed page order 92 slow 86 troubleshoot 86 troubleshooting 87 vertical streaks 110 Print borderless Mac OS 39 Windows 39 Print brochures print 34 print driver warranty 168 Print envelope 34 Print envelopes Mac OS 35 Print photos Mac OS 35 Windows 35 print quality smeared ink 99 print quality report... 114 print settings print quality 98 print-carriage access door, locating 11 printer no response 88 printer control panel locating 10 network settings 224 scan from 41 send faxes 49 242
... reversed page order 92 slow 86 troubleshoot 86 troubleshooting 87 vertical streaks 110 Print borderless Mac OS 39 Windows 39 Print brochures print 34 print driver warranty 168 Print envelope 34 Print envelopes Mac OS 35 Print photos Mac OS 35 Windows 35 print quality smeared ink 99 print quality report... 114 print settings print quality 98 print-carriage access door, locating 11 printer no response 88 printer control panel locating 10 network settings 224 scan from 41 send faxes 49 242
User Guide
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Index printer driver warranty 168 printer software (Windows) about 231 opening 231 Printer Status Report information on 162 printhead clean 114 printhead, align 114 printheads ordering online 198 part numbers 198 printing slow, troubleshoot 113 problems print 87 ... 114 printhead 113 reprint faxes from memory 55 right navigation 12 rings to answer 64 S save faxes in memory 55 scan error messages 134 from printer control panel 41 from Webscan 44 OCR 44 quality 134 Scan screen 13 scan specifications 179 slow 133 troubleshoot 132 Scan screen 13 scanner glass...
Index printer driver warranty 168 printer software (Windows) about 231 opening 231 Printer Status Report information on 162 printhead clean 114 printhead, align 114 printheads ordering online 198 part numbers 198 printing slow, troubleshoot 113 problems print 87 ... 114 printhead 113 reprint faxes from memory 55 right navigation 12 rings to answer 64 S save faxes in memory 55 scan error messages 134 from printer control panel 41 from Webscan 44 OCR 44 quality 134 Scan screen 13 scan specifications 179 slow 133 troubleshoot 132 Scan screen 13 scanner glass...