Setup Guide
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...panel before continuing with the software installation. Network Troubleshooting www.hp.com/support Problem: After you run the Wireless Setup Wizard from connecting. Try moving the HP All-in -One and your neighborhood that uses 2.4GHZ can print a diagnostic report that uses the same network name. Problem:... You see the error message Invalid WEP key or Invalid WPA passphrase when you see the error message Printer Not Found. Any wireless device that...
...panel before continuing with the software installation. Network Troubleshooting www.hp.com/support Problem: After you run the Wireless Setup Wizard from connecting. Try moving the HP All-in -One and your neighborhood that uses 2.4GHZ can print a diagnostic report that uses the same network name. Problem:... You see the error message Invalid WEP key or Invalid WPA passphrase when you see the error message Printer Not Found. Any wireless device that...
Basic Guide
Page 14
... your computer and print a self-test report to install the software. NOTE: You can connect the HP All-in -One with a USB connection, you first install the HP All-in -One to a wired (Ethernet) connection 1. Follow the prompts to the product. Change the HP All-in-One from a USB connection... The Searching screen appears as a wireless router) to configure it again. 8. When you have set up the HP All-in -One is found on your wireless network, use the general directions below. Press Setup. 12 Network setup If more than one printer is already connected to enable it ...
... your computer and print a self-test report to install the software. NOTE: You can connect the HP All-in -One with a USB connection, you first install the HP All-in -One to a wired (Ethernet) connection 1. Follow the prompts to the product. Change the HP All-in-One from a USB connection... The Searching screen appears as a wireless router) to configure it again. 8. When you have set up the HP All-in -One is found on your wireless network, use the general directions below. Press Setup. 12 Network setup If more than one printer is already connected to enable it ...
Basic Guide
Page 15
... on how to configure the firewall port settings and how to add HP files to the "trusted" list. If you are having problems such as: • Printer not found when installing HP software • Unable to print, print job stuck in your firewall to trust computers on the local subnet ... in queue or printer goes offline • Scan communication errors or scanner busy messages • Unable to see printer status on your computer The firewall might be preventing your HP product from notifying computers on the local subnet, add incoming UDP port 427 to highlight Wireless Setup Wizard, and...
... on how to configure the firewall port settings and how to add HP files to the "trusted" list. If you are having problems such as: • Printer not found when installing HP software • Unable to print, print job stuck in your firewall to trust computers on the local subnet ... in queue or printer goes offline • Scan communication errors or scanner busy messages • Unable to see printer status on your computer The firewall might be preventing your HP product from notifying computers on the local subnet, add incoming UDP port 427 to highlight Wireless Setup Wizard, and...
Basic Guide
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... the HP All-in this guide. Start Copy Black: Starts a black-and-white copy. 13 Start Copy Color: Starts a color copy. 14 Start Scan: Opens the Scan Menu ...Wireless network indicator light: Indicates that are currently selected, the product prints the photo currently showing on or off . HP All-in-One overview 18 HP All-in the print queue. Print Photos: Prints the photos selected on your scan...wireless network. Depending on the topic you select, the topic will appear on the display or on the display where you follow the steps in the Start Here guide in -One that the printer...
... the HP All-in this guide. Start Copy Black: Starts a black-and-white copy. 13 Start Copy Color: Starts a color copy. 14 Start Scan: Opens the Scan Menu ...Wireless network indicator light: Indicates that are currently selected, the product prints the photo currently showing on or off . HP All-in-One overview 18 HP All-in the print queue. Print Photos: Prints the photos selected on your scan...wireless network. Depending on the topic you select, the topic will appear on the display or on the display where you follow the steps in the Start Here guide in -One that the printer...
User Guide
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... to Page feature is inserted. Start Copy Color: Starts a color copy. OK: Selects a menu setting, value, or photo on the display. You can change product settings and perform maintenance functions. Wireless network indicator light: Indicates that the printer is still used. Directional pad: Allows... to a wireless network. Help: Opens the Help Menu on the display. See the display for your scan. Zoom out -: Zooms out to show more information. If you can select a topic to print. Cancel: Stops the current operation. Start Scan: Opens the Scan Menu where ...
... to Page feature is inserted. Start Copy Color: Starts a color copy. OK: Selects a menu setting, value, or photo on the display. You can change product settings and perform maintenance functions. Wireless network indicator light: Indicates that the printer is still used. Directional pad: Allows... to a wireless network. Help: Opens the Help Menu on the display. See the display for your scan. Zoom out -: Zooms out to show more information. If you can select a topic to print. Cancel: Stops the current operation. Start Scan: Opens the Scan Menu where ...
User Guide
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... the Printer and PC Adapter with Bluetooth® Wireless Technology is connected to the Home screen after 10 minutes of a wireless network connection. Indicates the presence of the ink cartridges are low on the control panel. • Copy Menu • Photo Menu • Scan Menu 12 HP All-in-One overview Menu... is a wired network connection. You should replace the ink cartridge when the print quality is 50% or more of an ad hoc wireless network connection. Display sleep state To prolong the life of the display, the HP All-in all the ink cartridges is no longer acceptable.
... the Printer and PC Adapter with Bluetooth® Wireless Technology is connected to the Home screen after 10 minutes of a wireless network connection. Indicates the presence of the ink cartridges are low on the control panel. • Copy Menu • Photo Menu • Scan Menu 12 HP All-in-One overview Menu... is a wired network connection. You should replace the ink cartridge when the print quality is 50% or more of an ad hoc wireless network connection. Display sleep state To prolong the life of the display, the HP All-in all the ink cartridges is no longer acceptable.
User Guide
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... so you can set up the HP All-in-One on an integrated wireless (WLAN 802.11) network" on the network to print to the HP All-in order to an HP Allin-One using a wireless router (infrastructure mode). One computer (ad hoc mode). Follow the instructions in -One to a computer 23 The host ... to the HP All-in -One supports a rear USB 2.0 High Speed port for detailed instructions. Wired (Ethernet) network connection Up to five computers connected to print from the other computers on page 27. To turn the tips slideshow on the host computer are supported. Printer sharing Up ...
... so you can set up the HP All-in-One on an integrated wireless (WLAN 802.11) network" on the network to print to the HP All-in order to an HP Allin-One using a wireless router (infrastructure mode). One computer (ad hoc mode). Follow the instructions in -One to a computer 23 The host ... to the HP All-in -One supports a rear USB 2.0 High Speed port for detailed instructions. Wired (Ethernet) network connection Up to five computers connected to print from the other computers on page 27. To turn the tips slideshow on the host computer are supported. Printer sharing Up ...
User Guide
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... installed the HP All-in -One on an integrated wireless (WLAN 802.11) network" on page 25 Connect to a wired (Ethernet) network. HP recommends upto 5 computers for a network connection" networked environment. Network connection This section describes how to connect the HP All-in -One "Set up the HP All-in -One to a network and how to the print features.
... installed the HP All-in -One on an integrated wireless (WLAN 802.11) network" on page 25 Connect to a wired (Ethernet) network. HP recommends upto 5 computers for a network connection" networked environment. Network connection This section describes how to connect the HP All-in -One "Set up the HP All-in -One to a network and how to the print features.
User Guide
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...the product into the CD-ROM drive on a network You can connect the HP All-in -One on a network, for a network connection" on the network, the Printers Found screen appears. To change to either a wireless or Ethernet network connection. If you can use an access point (such as..., select Through the network, and then click Next. On the Printer Found screen, verify that came with a USB connection, you disabled any virus detection software on your computer and print a self-test report to more than one printer is ready for the product on a small network of the product...
...the product into the CD-ROM drive on a network You can connect the HP All-in -One on a network, for a network connection" on the network, the Printers Found screen appears. To change to either a wireless or Ethernet network connection. If you can use an access point (such as..., select Through the network, and then click Next. On the Printer Found screen, verify that came with a USB connection, you disabled any virus detection software on your computer and print a self-test report to more than one printer is ready for the product on a small network of the product...
User Guide
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... 3. Press the down arrow button until Network is complete, open Printers and Faxes (or Printers) in the Control Panel and delete the printers for the HP All-in-One through the HP All-in -One to perform a variety of the product. 2. To change a USB connection to highlight Wireless Setup Wizard, and then press OK. Additional advanced settings are...
... 3. Press the down arrow button until Network is complete, open Printers and Faxes (or Printers) in the Control Panel and delete the printers for the HP All-in-One through the HP All-in -One to perform a variety of the product. 2. To change a USB connection to highlight Wireless Setup Wizard, and then press OK. Additional advanced settings are...
User Guide
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... the printer status, as well as the estimated amount of ink remaining in your Bluetooth settings What you need for a Bluetooth connection To connect the HP All-in-One with ...copy functions are still available. Press the down arrow button until Device Address is printing. To find out the device address of the HP All-in-One in -One to a computer using a Bluetooth® wireless ...) ❑ An HP Bluetooth Adapter Some Bluetooth products exchange device addresses when they communicate with each other, so you might need it later. Scanning and software-based copying cannot be done over...
... the printer status, as well as the estimated amount of ink remaining in your Bluetooth settings What you need for a Bluetooth connection To connect the HP All-in-One with ...copy functions are still available. Press the down arrow button until Device Address is printing. To find out the device address of the HP All-in-One in -One to a computer using a Bluetooth® wireless ...) ❑ An HP Bluetooth Adapter Some Bluetooth products exchange device addresses when they communicate with each other, so you might need it later. Scanning and software-based copying cannot be done over...
User Guide
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...discover the product Try the following topics: • Wired network setup troubleshooting • Wireless setup troubleshooting Wired network setup troubleshooting This section addresses problems you might encounter setting up... topics: • The computer is unable to discover the product • The Printer not Found screen appears during installation The computer is unable to resolve the issue. ...NOTE: If you no longer have the installation CD, you can download the software from www.hp.com/support. 7. When the software installation is resolved. • Solution 1: Check the cable ...
...discover the product Try the following topics: • Wired network setup troubleshooting • Wireless setup troubleshooting Wired network setup troubleshooting This section addresses problems you might encounter setting up... topics: • The computer is unable to discover the product • The Printer not Found screen appears during installation The computer is unable to resolve the issue. ...NOTE: If you no longer have the installation CD, you can download the software from www.hp.com/support. 7. When the software installation is resolved. • Solution 1: Check the cable ...
User Guide
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...name) displayed • Weak signal • Cannot connect to network during setup • Invalid WEP key during wireless setup • Invalid passphrase during wireless setup • The Printer not Found screen appears during VPN sessions. See the user guide that came with the installation. For more information, ...and check the Broadcast SSID setting. Check the device display for information on how to resolve the issue. Solutions are saved in the print queue. Cause: A VPN was turned off. If the first solution does not solve the problem, continue trying the remaining solutions ...
...name) displayed • Weak signal • Cannot connect to network during setup • Invalid WEP key during wireless setup • Invalid passphrase during wireless setup • The Printer not Found screen appears during VPN sessions. See the user guide that came with the installation. For more information, ...and check the Broadcast SSID setting. Check the device display for information on how to resolve the issue. Solutions are saved in the print queue. Cause: A VPN was turned off. If the first solution does not solve the problem, continue trying the remaining solutions ...
User Guide
Page 184
... HP Photosmart Software, click Settings, and then click Status. For more information, see if the print carriage will damage the printer. Solution 9: Check the connection from the product to your computer Solution: Check the connection from one side of the printer to the computer through a wired, wireless,... or Bluetooth connection, make sure that the USB cable is plugged into the USB port on the back of the product. Print troubleshooting 181 Troubleshooting Verify that the...
... HP Photosmart Software, click Settings, and then click Status. For more information, see if the print carriage will damage the printer. Solution 9: Check the connection from the product to your computer Solution: Check the connection from one side of the printer to the computer through a wired, wireless,... or Bluetooth connection, make sure that the USB cable is plugged into the USB port on the back of the product. Print troubleshooting 181 Troubleshooting Verify that the...
User Guide
Page 228
... your operating system, do one of the following: • Windows Vista: On the Windows taskbar, click Start, click Control Panel, and then click Printers. • Windows XP: On the Windows taskbar, click Start, click Control Panel, and then click Printers and Faxes. Try to ...the product and the computer. b. Disconnect the USB cable from the computer. 3. Reconnect the USB cable to print again. Cause: The computer needed to be restarted to the computer through a wired, wireless, or Bluetooth connection, make...
... your operating system, do one of the following: • Windows Vista: On the Windows taskbar, click Start, click Control Panel, and then click Printers. • Windows XP: On the Windows taskbar, click Start, click Control Panel, and then click Printers and Faxes. Try to ...the product and the computer. b. Disconnect the USB cable from the computer. 3. Reconnect the USB cable to print again. Cause: The computer needed to be restarted to the computer through a wired, wireless, or Bluetooth connection, make...
User Guide
Page 260
...this did not solve the issue, try the next solution. If the product is connected to the computer through a wired, wireless, or bluetooth connection, make sure that the respective connections are turned on . Make sure the power cord is turned on ...printhead and ink cartridge error messages: • Alignment failed • Calibration error • Carriage stall • Cartridges in wrong slot • General printer error • Incompatible ink cartridges • Incompatible printhead • Ink alert • Ink cartridge problem Errors 257 Troubleshooting Cause: The product was not...
...this did not solve the issue, try the next solution. If the product is connected to the computer through a wired, wireless, or bluetooth connection, make sure that the respective connections are turned on . Make sure the power cord is turned on ...printhead and ink cartridge error messages: • Alignment failed • Calibration error • Carriage stall • Cartridges in wrong slot • General printer error • Incompatible ink cartridges • Incompatible printhead • Ink alert • Ink cartridge problem Errors 257 Troubleshooting Cause: The product was not...
User Guide
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...wireless, with access point 27 wireless, without access point 27 connection problems device not found 255 HP All-in print 77 Browsing photos 20 buttons, control panel 10 C cancel button 11 copy 115 print job 90 scan...in -One will not turn on 1, print 86 4 x 6 inch (10 x 15 cm) borderless photos print 80 4 x 6 inch photo paper copy 109 5 x 7 inch photo paper, load 63 802.11 wireless, ...copy 109 specifications 309 13 x 18 cm photo paper load 63 2 pages on 1, print 86 4 pages on 140 connection types supported network 24 printer sharing 23 control panel buttons 10 features 10 overview 10 copy...
...wireless, with access point 27 wireless, without access point 27 connection problems device not found 255 HP All-in print 77 Browsing photos 20 buttons, control panel 10 C cancel button 11 copy 115 print job 90 scan...in -One will not turn on 1, print 86 4 x 6 inch (10 x 15 cm) borderless photos print 80 4 x 6 inch photo paper copy 109 5 x 7 inch photo paper, load 63 802.11 wireless, ...copy 109 specifications 309 13 x 18 cm photo paper load 63 2 pages on 1, print 86 4 pages on 140 connection types supported network 24 printer sharing 23 control panel buttons 10 features 10 overview 10 copy...
User Guide
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... on one sheet 86 nothing happens 182 on photo paper 81 posters 89 preview 77 print options 74, 78 print quality report 129 printer status report...printer found screen, Windows 35 printer sharing usb 23 Windows 23 printer status report 128 printer, align 128 printhead clean 127 problems 284 printing slow, troubleshoot 176 Printing Shortcuts tab 78 problems copy 199 error messages 204 print 177 scan 194 Q quality print 76 quality, copy... wireless statements 318 reinstall software 148 removing ink from skin and clothing 126 replace ink cartridges 123 reports diagnostic 129 print quality 129 printer...
... on one sheet 86 nothing happens 182 on photo paper 81 posters 89 preview 77 print options 74, 78 print quality report 129 printer status report...printer found screen, Windows 35 printer sharing usb 23 Windows 23 printer status report 128 printer, align 128 printhead clean 127 problems 284 printing slow, troubleshoot 176 Printing Shortcuts tab 78 problems copy 199 error messages 204 print 177 scan 194 Q quality print 76 quality, copy... wireless statements 318 reinstall software 148 removing ink from skin and clothing 126 replace ink cartridges 123 reports diagnostic 129 print quality 129 printer...
User Guide
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... 160 Readme file 139 setup 139 USB cable 142 WEP key 156 wireless setup wizard 149, 153 troubleshooting copy 199 error messages 204 memory card 189 print 177 Printer not Found 151, 157 scan 194 two-sided prints 83, 84 U uninstall software 148 upgrade to menu 13 security Bluetooth 53 ...Smart Key 28 smeared ink 160 software application, print from 73 software installation reinstall 148 uninstall 148 speed copy 111 print 76 SSID troubleshoot 153 wireless setting 46 start copy black 11 start copy color 11 status, network 43 stop copy 115 print job 90 scan 106 Store Demo 22 subnet mask 44, ...
... 160 Readme file 139 setup 139 USB cable 142 WEP key 156 wireless setup wizard 149, 153 troubleshooting copy 199 error messages 204 memory card 189 print 177 Printer not Found 151, 157 scan 194 two-sided prints 83, 84 U uninstall software 148 upgrade to menu 13 security Bluetooth 53 ...Smart Key 28 smeared ink 160 software application, print from 73 software installation reinstall 148 uninstall 148 speed copy 111 print 76 SSID troubleshoot 153 wireless setting 46 start copy black 11 start copy color 11 status, network 43 stop copy 115 print job 90 scan 106 Store Demo 22 subnet mask 44, ...