Wired/Wireless Networking Guide
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... the software installation program again. Basic troubleshooting If you are encountering problems using a computer running Windows, select either Install Network/Wireless Device or Add a Device when prompted. Or press the Setup ( ) button on If the blue light near the wireless light) once to the device. To determine the strength of the wireless signal, print a Wireless Network Test from the Information and Settings list, and then follow the suggestions provided in the order listed: 1. Mac OS Open the HP Device Manager, located in...
... the software installation program again. Basic troubleshooting If you are encountering problems using a computer running Windows, select either Install Network/Wireless Device or Add a Device when prompted. Or press the Setup ( ) button on If the blue light near the wireless light) once to the device. To determine the strength of the wireless signal, print a Wireless Network Test from the Information and Settings list, and then follow the suggestions provided in the order listed: 1. Mac OS Open the HP Device Manager, located in...
Wired/Wireless Networking Guide
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... have a USB cable readily accessible. Make sure that blinks. To check the Ethernet connection on and another that the HP Officejet/Officejet Pro device is working correctly, Built-In Ethernet appears in the list, there might help solve the problem. 5. Select Network Setup, and then select Wireless Network Test. Click Settings, click Other Settings, and then click Network Toolbox. 3. b. HP Officejet Pro 8000 Printer Series On the HP device's control panel, press and hold the ( ) Wireless button, press ( ) Resume button two times, and then...
... have a USB cable readily accessible. Make sure that blinks. To check the Ethernet connection on and another that the HP Officejet/Officejet Pro device is working correctly, Built-In Ethernet appears in the list, there might help solve the problem. 5. Select Network Setup, and then select Wireless Network Test. Click Settings, click Other Settings, and then click Network Toolbox. 3. b. HP Officejet Pro 8000 Printer Series On the HP device's control panel, press and hold the ( ) Wireless button, press ( ) Resume button two times, and then...
Wired/Wireless Networking Guide
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... network configuration or router. Click Start, click Control Panel, and then double-click Printers. 2. b. After the service restarts, try using a USB or Ethernet cable, you can change from a USB to a wireless connection any print jobs currently in the Printers or Printers and Faxes folder is connected wirelessly and select Set as Default Printer. If this step in the folder for the HP device, right-click the printer icon for help. Click the HP Device Manager icon on page 12. The version of the HP Officejet/Officejet Pro device...
... network configuration or router. Click Start, click Control Panel, and then double-click Printers. 2. b. After the service restarts, try using a USB or Ethernet cable, you can change from a USB to a wireless connection any print jobs currently in the Printers or Printers and Faxes folder is connected wirelessly and select Set as Default Printer. If this step in the folder for the HP device, right-click the printer icon for help. Click the HP Device Manager icon on page 12. The version of the HP Officejet/Officejet Pro device...
User Guide
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... Back view...15 Device control panel buttons and lights 15 Connection information...17 Turn off the device...18 Eco-Tips...18 2 Use the device Use device control panel menus 19 Device control-panel message types 20 Status messages...20 Warning messages...20 Error messages...21 Critical error messages...21 Change device settings...21 Use the HP software...22 Use the HP photo and imaging software 22 Use the HP productivity software 23 Load originals...24 Load an original on the scanner glass 24 Load an original in the automatic document feeder (ADF 25 Select print media...27 Recommended...
... Back view...15 Device control panel buttons and lights 15 Connection information...17 Turn off the device...18 Eco-Tips...18 2 Use the device Use device control panel menus 19 Device control-panel message types 20 Status messages...20 Warning messages...20 Error messages...21 Critical error messages...21 Change device settings...21 Use the HP software...22 Use the HP photo and imaging software 22 Use the HP productivity software 23 Load originals...24 Load an original on the scanner glass 24 Load an original in the automatic document feeder (ADF 25 Select print media...27 Recommended...
User Guide
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...the printer driver using Add Printer 133 Configure the device (Mac OS X 133 Install the software for network or direct connection 133 Share the device on a locally shared network 133 Set up the device for wireless communication (some models only 134 Understand 802.11 wireless network settings 135 To set up wireless communication using the installer (Windows 137 To set up wireless communication using the installer (Mac OS X 137 To set up wireless communication using the device control panel with wireless setup wizard...137 To turn off wireless communication 137 Connect the device using...
...the printer driver using Add Printer 133 Configure the device (Mac OS X 133 Install the software for network or direct connection 133 Share the device on a locally shared network 133 Set up the device for wireless communication (some models only 134 Understand 802.11 wireless network settings 135 To set up wireless communication using the installer (Windows 137 To set up wireless communication using the installer (Mac OS X 137 To set up wireless communication using the device control panel with wireless setup wizard...137 To turn off wireless communication 137 Connect the device using...
User Guide
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... you to maintenance services. Wireless Getting Started Guide (some features might not be available. Readme file and release notes Provide late-breaking information and troubleshooting tips. For more information, see Toolbox (Windows). Depending on the devices you have installed, the HP Solution Center provides additional features, such as an available installation option. A printed version of the setting up the device's fax function. Fax Getting Started Guide Provides instructions for setting up the device's wireless document is also...
... you to maintenance services. Wireless Getting Started Guide (some features might not be available. Readme file and release notes Provide late-breaking information and troubleshooting tips. For more information, see Toolbox (Windows). Depending on the devices you have installed, the HP Solution Center provides additional features, such as an available installation option. A printed version of the setting up the device's fax function. Fax Getting Started Guide Provides instructions for setting up the device's wireless document is also...
User Guide
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... clearing a media jam. Critical error messages Critical error messages inform you want to change the device settings from the HP Solution Center (Windows) ▲ Double-click the HP Solution Center icon on the control-panel display. 3. NOTE: When you are configuring settings in HP Solution Center or in the taskbar. Select the value that you of these messages can change , use one of the following methods: • Press a control-panel button, and then use the left or right arrow keys to turn...
... clearing a media jam. Critical error messages Critical error messages inform you want to change the device settings from the HP Solution Center (Windows) ▲ Double-click the HP Solution Center icon on the control-panel display. 3. NOTE: When you are configuring settings in HP Solution Center or in the taskbar. Select the value that you of these messages can change , use one of the following methods: • Press a control-panel button, and then use the left or right arrow keys to turn...
User Guide
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... Printers or Printers and Faxes. - Change default settings for all future jobs (Windows) • Change settings (Mac OS X) Change settings from a specific application, see the online help for all print jobs, make the changes in the driver. Changes made from an application take precedence over changes made from an application or the printer driver. On the File menu, click Print, and then click Setup, Properties, or Preferences. (Specific options may vary depending on both sides (duplexing) • Print a Web page • Cancel a print job Change print settings You can change print...
... Printers or Printers and Faxes. - Change default settings for all future jobs (Windows) • Change settings (Mac OS X) Change settings from a specific application, see the online help for all print jobs, make the changes in the driver. Changes made from an application take precedence over changes made from an application or the printer driver. On the File menu, click Print, and then click Setup, Properties, or Preferences. (Specific options may vary depending on both sides (duplexing) • Print a Web page • Cancel a print job Change print settings You can change print...
User Guide
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... the device control panel. 3. The device scans the fax into group speed dial entries. The Print dialog box opens. 4. To send a fax to multiple recipients at once by entering its speed dial code using group speed dial 1. Load your originals. If the device detects an original loaded in the Recipient List. 8. In the Devices pop-up menu, choose Fax Recipients. 6. If it determines that the recipient's fax machine only supports black-and-white faxes, the fax is made , the next number is dialed and an error report is...
... the device control panel. 3. The device scans the fax into group speed dial entries. The Print dialog box opens. 4. To send a fax to multiple recipients at once by entering its speed dial code using group speed dial 1. Load your originals. If the device detects an original loaded in the Recipient List. 8. In the Devices pop-up menu, choose Fax Recipients. 6. If it determines that the recipient's fax machine only supports black-and-white faxes, the fax is made , the next number is dialed and an error report is...
User Guide
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... the Fax Speed-dial List. ◦ To add a group, in the Fax Speed-dial List, click the New Group button, and then select the individual entries from the drop-down list. • HP Solution Center (Windows): Open the Solution Center and follow the instructions in the onscreen Help. • Control Panel: Press the Setup button, select Speed Dial Setup, and then select Print Speed Dial List. If you : • Dial a special access code along with your device by using an Internet fax service, use a slower fax speed. Print a list of speed-dial entries Embedded Web server (network connection...
... the Fax Speed-dial List. ◦ To add a group, in the Fax Speed-dial List, click the New Group button, and then select the individual entries from the drop-down list. • HP Solution Center (Windows): Open the Solution Center and follow the instructions in the onscreen Help. • Control Panel: Press the Setup button, select Speed Dial Setup, and then select Print Speed Dial List. If you : • Dial a special access code along with your device by using an Internet fax service, use a slower fax speed. Print a list of speed-dial entries Embedded Web server (network connection...
User Guide
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... • 5. 100-Half To View IP settings To view the IP address of the device: • Print the network configuration page. Press the number next to connect with equipment and services you might already have on the current connection), and then click IP Settings. Select Advanced Setup, select IP Settings, and then select Manual IP Settings. 4. Press the number next to the link speed that faxing works successfully with the...
... • 5. 100-Half To View IP settings To view the IP address of the device: • Print the network configuration page. Press the number next to connect with equipment and services you might already have on the current connection), and then click IP Settings. Select Advanced Setup, select IP Settings, and then select Manual IP Settings. 4. Press the number next to the link speed that faxing works successfully with the...
User Guide
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... cannot receive faxes automatically if you have a parallel-type phone system, remove the white plug from a sending fax machine, you must receive faxes manually; Do one end to your phone directly on top of the device cable which has a wall plug attached to the port labeled 1-LINE on the back of the device. If you use the supplied cord to connect from the phone cords you will need to answer calls manually, turn on...
... cannot receive faxes automatically if you have a parallel-type phone system, remove the white plug from a sending fax machine, you must receive faxes manually; Do one end to your phone directly on top of the device cable which has a wall plug attached to the port labeled 1-LINE on the back of the device. If you use the supplied cord to connect from the phone cords you will need to answer calls manually, turn on...
User Guide
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... device model. Configure the device (Mac OS X) You can share it with a USB cable. 4. Double-click HP Installer and follow the onscreen instructions to complete the installation. To install the software for a direct connection 1. On the Connection Type screen, select Wired network/Wireless, and then click Next. 5. To install the printer driver using a simple form of shared printers. 6. Double-click Add Printer, and then click Next. 3. Click Next. 5. When prompted, connect the device to Settings, and then click Printers or Printers and Faxes. - Double-click HP Installer...
... device model. Configure the device (Mac OS X) You can share it with a USB cable. 4. Double-click HP Installer and follow the onscreen instructions to complete the installation. To install the software for a direct connection 1. On the Connection Type screen, select Wired network/Wireless, and then click Next. 5. To install the printer driver using a simple form of shared printers. 6. Double-click Add Printer, and then click Next. 3. Click Next. 5. When prompted, connect the device to Settings, and then click Printers or Printers and Faxes. - Double-click HP Installer...
User Guide
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...; Print quality troubleshooting • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Solve network problems • Solve wireless problems (some models only) • Solve photo (memory card) problems • Troubleshoot installation issues Solve printing problems This section contains the following topics: • The device shuts down unexpectedly Check the power and power connections Make sure the device is not selected if you are removed. • The device is set as the default in the Printer Setup Utility (Mac...
...; Print quality troubleshooting • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Solve network problems • Solve wireless problems (some models only) • Solve photo (memory card) problems • Troubleshoot installation issues Solve printing problems This section contains the following topics: • The device shuts down unexpectedly Check the power and power connections Make sure the device is not selected if you are removed. • The device is set as the default in the Printer Setup Utility (Mac...
User Guide
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... then click Services. 4. If you install the software again, the installer might be interfering. The version of services, right click HP Network Devices Support, and then click Restart. 5. If Jobs Stopped appears in the window that is connected wirelessly, and select Set as the Port description, next to the HP device, make sure the correct version of the printer driver is set as the default printer driver (Windows only) If you have difficulties printing or connecting to the...
... then click Services. 4. If you install the software again, the installer might be interfering. The version of services, right click HP Network Devices Support, and then click Restart. 5. If Jobs Stopped appears in the window that is connected wirelessly, and select Set as the Port description, next to the HP device, make sure the correct version of the printer driver is set as the default printer driver (Windows only) If you have difficulties printing or connecting to the...
User Guide
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... and white pages copy 84 fax 53 black dots or streaks, troubleshoot copies 199 scan 203 blank pages, troubleshoot copy 198 print 165 scan 203 blocked fax numbers device control panel button 16 reports 66 set up 66 view list 68 borderless printing Mac OS X 38 Windows 37 both sides, print on 41 broadcast faxing send 57 buttons, control panel 15 C cameras insert memory cards 48 cancel copy 91 print job 43 scan 47 scheduled fax 57 Cancel button 16 280 capacity ADF 26 tray 33 cards guidelines 29 sizes supported 31 tray supporting 33 cartridges. See ink cartridges clean automatic document feeder...
... and white pages copy 84 fax 53 black dots or streaks, troubleshoot copies 199 scan 203 blank pages, troubleshoot copy 198 print 165 scan 203 blocked fax numbers device control panel button 16 reports 66 set up 66 view list 68 borderless printing Mac OS X 38 Windows 37 both sides, print on 41 broadcast faxing send 57 buttons, control panel 15 C cameras insert memory cards 48 cancel copy 91 print job 43 scan 47 scheduled fax 57 Cancel button 16 280 capacity ADF 26 tray 33 cards guidelines 29 sizes supported 31 tray supporting 33 cartridges. See ink cartridges clean automatic document feeder...
User Guide
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... faxes 65 G glass, scanner clean 159 load originals 24 locating 14 grainy or white bands on copies, troubleshoot 199 graphics incompletely filled on copies 199 look different from original scan 202 groups, speed-dial set up 76 H hardware, fax setup test 204 head 151 header, fax 71 help 244 see also customer support Help button 17 Hewlett-Packard Company notices 3 HP Photosmart Software 22 HP Photosmart Studio 22 HP Printer Utility (Mac OS X) administrator settings 95 opening 99 panels 99 HP Solution Center send scans...
... faxes 65 G glass, scanner clean 159 load originals 24 locating 14 grainy or white bands on copies, troubleshoot 199 graphics incompletely filled on copies 199 look different from original scan 202 groups, speed-dial set up 76 H hardware, fax setup test 204 head 151 header, fax 71 help 244 see also customer support Help button 17 Hewlett-Packard Company notices 3 HP Photosmart Software 22 HP Photosmart Studio 22 HP Printer Utility (Mac OS X) administrator settings 95 opening 99 panels 99 HP Solution Center send scans...
User Guide
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... ink levels, check 144 installation Add Printer, Windows 133 duplexer 38 software for Mac OS X 133 software for Windows 129 troubleshoot 225 Windows network software 131 Internet Protocol fax, using 78 IP address checking for device 225 IP settings 104 ISDN line, set up with fax parallel phone systems 110 J jams clear 227 media to avoid 29 paper 227, 229 jobs settings 21 Junk Fax Blocker button 16 junk fax mode 66 K keypad, device control panel locating 16 L language, printer 256, 257 left arrow 17 legal paper copy 86 letter paper copy 86 light images, troubleshoot copies 199 scans...
... ink levels, check 144 installation Add Printer, Windows 133 duplexer 38 software for Mac OS X 133 software for Windows 129 troubleshoot 225 Windows network software 131 Internet Protocol fax, using 78 IP address checking for device 225 IP settings 104 ISDN line, set up with fax parallel phone systems 110 J jams clear 227 media to avoid 29 paper 227, 229 jobs settings 21 Junk Fax Blocker button 16 junk fax mode 66 K keypad, device control panel locating 16 L language, printer 256, 257 left arrow 17 legal paper copy 86 letter paper copy 86 light images, troubleshoot copies 199 scans...
User Guide
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... wireless settings 101, 135 new defaults print from memory card 52 noise information 261 normal copy quality 86 number of copies 85 O OCR edit scanned documents 47 troubleshoot 201 OK button 17 On button 16 one-touch speed dial buttons 16 operating environment specifications 260 operating systems supported 257 originals edit scans 46 scan 44 output tray locating 14 media supported 34 remove 254 P packing the device 255 pages per month (duty cycle) 256 paper feed fails 192 jams 227, 229 legal to letter copy 88 recommended copy types 86 size, set for fax...
... wireless settings 101, 135 new defaults print from memory card 52 noise information 261 normal copy quality 86 number of copies 85 O OCR edit scanned documents 47 troubleshoot 201 OK button 17 On button 16 one-touch speed dial buttons 16 operating environment specifications 260 operating systems supported 257 originals edit scans 46 scan 44 output tray locating 14 media supported 34 remove 254 P packing the device 255 pages per month (duty cycle) 256 paper feed fails 192 jams 227, 229 legal to letter copy 88 recommended copy types 86 size, set for fax...
User Guide
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..., locating 14 printer driver settings 40 version 248 Printer Status page print 101 printer status page information on 100 printer, align 152 printhead clean 151 printing slow, troubleshoot 195 problems print 167 processor specifications 257 pulse dialing 73 Q Quality button 16 quality, copy 86 quality, troubleshoot copy 198 scan 202 R radio interference reducing 138 regulatory information 267 radio, turn off 103 readme 11 rear access panel clear jams 227 illustration 15 remove 254 receive faxes auto answer mode 71 automatically 61 blocking numbers 66 forwarding 65 manually...
..., locating 14 printer driver settings 40 version 248 Printer Status page print 101 printer status page information on 100 printer, align 152 printhead clean 151 printing slow, troubleshoot 195 problems print 167 processor specifications 257 pulse dialing 73 Q Quality button 16 quality, copy 86 quality, troubleshoot copy 198 scan 202 R radio interference reducing 138 regulatory information 267 radio, turn off 103 readme 11 rear access panel clear jams 227 illustration 15 remove 254 receive faxes auto answer mode 71 automatically 61 blocking numbers 66 forwarding 65 manually...