Wired/Wireless Networking Guide
Page 3
... with a qualified electrician. 3. If you are no one can step on a stable surface. 7. Unplug this product to a power source. If the product does not operate normally, see www.hp.com/go/inkusage. Install the product securely on or ... Install software for your HP Officejet/Officejet Pro device 5 Step 3: Test the connection 6 Solving wireless (802.11) problems 6 Basic troubleshooting 6 Advanced troubleshooting 7 Change the connection method 10 Change from a USB connection 10 Change from an Ethernet connection 11 Connect the HP Officejet/Officejet Pro device using this ...
... with a qualified electrician. 3. If you are no one can step on a stable surface. 7. Unplug this product to a power source. If the product does not operate normally, see www.hp.com/go/inkusage. Install the product securely on or ... Install software for your HP Officejet/Officejet Pro device 5 Step 3: Test the connection 6 Solving wireless (802.11) problems 6 Basic troubleshooting 6 Advanced troubleshooting 7 Change the connection method 10 Change from a USB connection 10 Change from an Ethernet connection 11 Connect the HP Officejet/Officejet Pro device using this ...
Wired/Wireless Networking Guide
Page 6
... are encountering problems connecting the HP Officejet/Officejet Pro device to the device. Make sure the wireless (802.11) light is interference on If the blue light near the wireless light) once to your wireless network, complete the following suggestions in the Basic troubleshooting section. Or press the Setup... ( ) button on . Mac OS Open the HP Device Manager, located in the Dock. (HP Device Manager is weak, try ...
... are encountering problems connecting the HP Officejet/Officejet Pro device to the device. Make sure the wireless (802.11) light is interference on If the blue light near the wireless light) once to your wireless network, complete the following suggestions in the Basic troubleshooting section. Or press the Setup... ( ) button on . Mac OS Open the HP Device Manager, located in the Dock. (HP Device Manager is weak, try ...
Wired/Wireless Networking Guide
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...: 1. b. Select Network Setup, and then select Wireless Network Test. To run the Network Diagnostic tool, complete the following suggestions in the Basic troubleshooting section and are two indicator lights, one that the HP Officejet/Officejet Pro device is connected to the computer and the router... to see if the indicator lights are not on . HP Officejet 6500 All-in the Dock, and then click Network. Advanced troubleshooting If you have tried the suggestions provided in the order listed: 1. English 4. Solving wireless (802.11) problems 7 On the Utilities tab, click...
...: 1. b. Select Network Setup, and then select Wireless Network Test. To run the Network Diagnostic tool, complete the following suggestions in the Basic troubleshooting section and are two indicator lights, one that the HP Officejet/Officejet Pro device is connected to the computer and the router... to see if the indicator lights are not on . HP Officejet 6500 All-in the Dock, and then click Network. Advanced troubleshooting If you have tried the suggestions provided in the order listed: 1. English 4. Solving wireless (802.11) problems 7 On the Utilities tab, click...
Wired/Wireless Networking Guide
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... Start Jobs. Solving wireless (802.11) problems 9 For more information, see the electronic User Guide available on the printer status: • If the HP device is Offline, ....168.1.101). Select the HP device, and the click Print Queue. 3. NOTE: If you can access the EWS, try using the HP device (for additional troubleshooting help. 4. For more ...the firewall software to the next section regarding firewalls. 3. Make sure the HP Officejet/Officejet Pro device is online and ready If you have active connections to the ... 3. Do one of the HP device as it was successful.
... Start Jobs. Solving wireless (802.11) problems 9 For more information, see the electronic User Guide available on the printer status: • If the HP device is Offline, ....168.1.101). Select the HP device, and the click Print Queue. 3. NOTE: If you can access the EWS, try using the HP device (for additional troubleshooting help. 4. For more ...the firewall software to the next section regarding firewalls. 3. Make sure the HP Officejet/Officejet Pro device is online and ready If you have active connections to the ... 3. Do one of the HP device as it was successful.
Additional information
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HP Officejet 6500 Wireless SCAN PHOTO COPY START SCAN PRINT PHOTO Quality START COPY Black Color Setup Cancel Symbols To change the device control panel language: 1. Space FAX Speed Dial Redial/ Pause Junk Fax Blocker Auto Answer START FAX Black Color E709 © 2009 Hewlett-Packard... buttons to select your language and your computer after it is available on the following topics: y Troubleshooting information y Important safety notices and regulatory information y Information about supported printing supplies y Detailed user instructions You can also...
HP Officejet 6500 Wireless SCAN PHOTO COPY START SCAN PRINT PHOTO Quality START COPY Black Color Setup Cancel Symbols To change the device control panel language: 1. Space FAX Speed Dial Redial/ Pause Junk Fax Blocker Auto Answer START FAX Black Color E709 © 2009 Hewlett-Packard... buttons to select your language and your computer after it is available on the following topics: y Troubleshooting information y Important safety notices and regulatory information y Information about supported printing supplies y Detailed user instructions You can also...
Additional information
Page 1
... *CB815-90020* *CB815-90020* CB815-90020 HP Officejet 6500 SCAN PHOTO START SCAN PRINT PHOTO COPY Quality START COPY Black Color Setup Cancel Symbols To change the device control panel language: 1. Note: Ink from the HP Solution Center Software (Windows) or the Help ... used . www.hp.com Printed in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. This guide provides information on your location. OFFICEJET 6500 EN Additional information An electronic User Guide is available on the following topics: y Troubleshooting information y Important...
... *CB815-90020* *CB815-90020* CB815-90020 HP Officejet 6500 SCAN PHOTO START SCAN PRINT PHOTO COPY Quality START COPY Black Color Setup Cancel Symbols To change the device control panel language: 1. Note: Ink from the HP Solution Center Software (Windows) or the Help ... used . www.hp.com Printed in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. This guide provides information on your location. OFFICEJET 6500 EN Additional information An electronic User Guide is available on the following topics: y Troubleshooting information y Important...
User Guide
Page 4
... liable for HP products and services are no one can step on or trip over the line cord, and the line cord cannot be damaged. 7. Secure Digital memory card is either a registered trademark or trademark of injury from wall outlets before cleaning. 4. HP shall not.... 5. Use only the external power adaptor/ battery provided with the device. 2. If the product does not operate normally, see Maintain and troubleshoot. 8. Install the product securely on the product. 3. Reproduction, adaptation, or translation of its proprietor. Safety information 9. All rights reserved. ...
... liable for HP products and services are no one can step on or trip over the line cord, and the line cord cannot be damaged. 7. Secure Digital memory card is either a registered trademark or trademark of injury from wall outlets before cleaning. 4. HP shall not.... 5. Use only the external power adaptor/ battery provided with the device. 2. If the product does not operate normally, see Maintain and troubleshoot. 8. Install the product securely on the product. 3. Reproduction, adaptation, or translation of its proprietor. Safety information 9. All rights reserved. ...
User Guide
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...white streaks in the bars 157 Bar colors are not uniform 157 Large Black Font Text 158 Alignment Patters...158 Clean the device...159 Clean the scanner glass 159 Clean the exterior...160 Clean the automatic document feeder 160 General troubleshooting tips and resources 163 Solve printing ... partial page printed 165 Something on the page is missing or incorrect 166 Placement of the text or graphics is wrong 166 Print troubleshooting...167 Envelopes print incorrectly 168 The product is not responding 168 The product prints meaningless characters 171 Nothing happens when I try to...
...white streaks in the bars 157 Bar colors are not uniform 157 Large Black Font Text 158 Alignment Patters...158 Clean the device...159 Clean the scanner glass 159 Clean the exterior...160 Clean the automatic document feeder 160 General troubleshooting tips and resources 163 Solve printing ... partial page printed 165 Something on the page is missing or incorrect 166 Placement of the text or graphics is wrong 166 Print troubleshooting...167 Envelopes print incorrectly 168 The product is not responding 168 The product prints meaningless characters 171 Nothing happens when I try to...
User Guide
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...troubleshooting 179 Wrong, inaccurate, or bleeding colors 179 Ink is not filling the text or graphics completely 182 The printout has a horizontal band of distortion near the bottom of a borderless print...184 Printouts have horizontal streaks or lines 185 Printouts are faded or have dull colors...fax test failed...204 Solve network problems...217 Solve wireless problems (some models only 217 Basic wireless troubleshooting 218 Advanced wireless troubleshooting 218 Make sure your computer is connected to your network 219 Make sure that the HP device is connected to your network 220 Check ...
...troubleshooting 179 Wrong, inaccurate, or bleeding colors 179 Ink is not filling the text or graphics completely 182 The printout has a horizontal band of distortion near the bottom of a borderless print...184 Printouts have horizontal streaks or lines 185 Printouts are faded or have dull colors...fax test failed...204 Solve network problems...217 Solve wireless problems (some models only 217 Basic wireless troubleshooting 218 Advanced wireless troubleshooting 218 Make sure your computer is connected to your network 219 Make sure that the HP device is connected to your network 220 Check ...
User Guide
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... cartridge appears to print...241 General printer error...241 A HP supplies and accessories Order printing supplies online 242 Accessories...242 Supplies...242 Supported ink cartridges 243 HP media...243 8 HP recommends you have replacement cartridges available to install when print ... Printer Paused...239 Sensor issue...240 Sensor failure...240 Previously used genuine HP cartridge 240 Ink Service Capacity Warning 241 Document failed to be required soon. Troubleshoot installation issues 225 Hardware installation suggestions 225 Software installation suggestions 226 Clear ...
... cartridge appears to print...241 General printer error...241 A HP supplies and accessories Order printing supplies online 242 Accessories...242 Supplies...242 Supported ink cartridges 243 HP media...243 8 HP recommends you have replacement cartridges available to install when print ... Printer Paused...239 Sensor issue...240 Sensor failure...240 Previously used genuine HP cartridge 240 Ink Service Capacity Warning 241 Document failed to be required soon. Troubleshoot installation issues 225 Hardware installation suggestions 225 Software installation suggestions 226 Clear ...
User Guide
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...the device software as access to resolve problems. • Find other resources for setting up the device's wireless document is also available on the HP Website www.hp.com/ support. 1 Get started 11 A printed version of this guide from the following resources: Resource ... device • Eco-Tips NOTE: If you to maintenance services. Readme file and release notes Provide late-breaking information and troubleshooting tips. The Toolbox is provided with the device software. Find other resources for A printed version of the document is typically installed...
...the device software as access to resolve problems. • Find other resources for setting up the device's wireless document is also available on the HP Website www.hp.com/ support. 1 Get started 11 A printed version of this guide from the following resources: Resource ... device • Eco-Tips NOTE: If you to maintenance services. Readme file and release notes Provide late-breaking information and troubleshooting tips. The Toolbox is provided with the device software. Find other resources for A printed version of the document is typically installed...
User Guide
Page 101
...HP software. The HP Solution Center is the entry point for printers with wireless capability d. Some settings might receive a statement about the EWS being connected to change settings, and manage it from your computer the next time you are associated with wireless capability c. Click through this message to perform network troubleshooting... can open the EWS, the pages are cleared at the end of the printer 2. Open the Solution Center using one of system requirements for that are browsing. General: Shows the current network connection setting of each session (such as ...
...HP software. The HP Solution Center is the entry point for printers with wireless capability d. Some settings might receive a statement about the EWS being connected to change settings, and manage it from your computer the next time you are associated with wireless capability c. Click through this message to perform network troubleshooting... can open the EWS, the pages are cleared at the end of the printer 2. Open the Solution Center using one of system requirements for that are browsing. General: Shows the current network connection setting of each session (such as ...
User Guide
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... until print quality becomes unacceptable. When you can gain access to : • View current device information and ink cartridge status • Help troubleshoot problems The Printer Status page also contains a log of the menu bar, type HP Device Manager in the Dock. NOTE: If the icon does not appear in the Dock.
... until print quality becomes unacceptable. When you can gain access to : • View current device information and ink cartridge status • Help troubleshoot problems The Printer Status page also contains a log of the menu bar, type HP Device Manager in the Dock. NOTE: If the icon does not appear in the Dock.
User Guide
Page 106
Chapter 8 help troubleshoot network connectivity problems. If you access from the device control panel Press the Setup button, select Network Setup, select Print Network Configuration Page, and then ... the active wired network connection, such as the IP address, subnet mask, default gateway, as well as the hardware address of the device. 3. 802.11 Wireless: Shows information about the active wireless network connection, such as described in the embedded Web server, a configuration and status tool you need to call...
Chapter 8 help troubleshoot network connectivity problems. If you access from the device control panel Press the Setup button, select Network Setup, select Print Network Configuration Page, and then ... the active wired network connection, such as the IP address, subnet mask, default gateway, as well as the hardware address of the device. 3. 802.11 Wireless: Shows information about the active wireless network connection, such as described in the embedded Web server, a configuration and status tool you need to call...
User Guide
Page 142
... • Unable to see General troubleshooting tips and resources. Guidelines for reducing interference on a wireless network The following tips will help reduce the chances for an option to trust computers on wireless in your firewall to work with HP devices A personal firewall, which is... select Network, and then select Restore Network Defaults. Chapter 8 Connect the device using a computer running on the network within range of one another. To restore the network defaults complete the following : 1. For more information, see printer status on your computer The firewall might...
... • Unable to see General troubleshooting tips and resources. Guidelines for reducing interference on a wireless network The following tips will help reduce the chances for an option to trust computers on wireless in your firewall to work with HP devices A personal firewall, which is... select Network, and then select Restore Network Defaults. Chapter 8 Connect the device using a computer running on the network within range of one another. To restore the network defaults complete the following : 1. For more information, see printer status on your computer The firewall might...
User Guide
Page 147
... problems • Solve fax problems • Solve network problems • Solve wireless problems (some models only) • Solve photo (memory card) problems • Solve device management problems • Troubleshoot installation issues • Clear jams • Errors Work with ink cartridges To ...ensure the best print quality from the HP all-in-one, you will need to perform some simple maintenance procedures. This section...
... problems • Solve fax problems • Solve network problems • Solve wireless problems (some models only) • Solve photo (memory card) problems • Solve device management problems • Troubleshoot installation issues • Clear jams • Errors Work with ink cartridges To ...ensure the best print quality from the HP all-in-one, you will need to perform some simple maintenance procedures. This section...
User Guide
Page 148
...in the same orientation packages hang on store shelves or, if out of box, with label facing down. • Turn off the HP all -in-one, the print carriage might not return to the correct position causing problems with the ink cartridges and print quality issues. • Store ink... can check the estimated ink levels from the HP Solution Center, Toolbox (Windows), the HP Printer Utility (Mac OS X), or the embedded Web server. It could also be placed its side, back, front, or top. For information about 144 Maintain and troubleshoot Chapter 9 Information on ink cartridges and the ...
...in the same orientation packages hang on store shelves or, if out of box, with label facing down. • Turn off the HP all -in-one, the print carriage might not return to the correct position causing problems with the ink cartridges and print quality issues. • Store ink... can check the estimated ink levels from the HP Solution Center, Toolbox (Windows), the HP Printer Utility (Mac OS X), or the embedded Web server. It could also be placed its side, back, front, or top. For information about 144 Maintain and troubleshoot Chapter 9 Information on ink cartridges and the ...
User Guide
Page 150
Remove the new ink cartridge from its packaging by pulling the orange pull-tab straight back to release it, and then remove it in the product, or printing will fail. 146 Maintain and troubleshoot Chapter 9 3. NOTE: Make sure you remove the plastic wrap from the ink cartridge. Press the tab on the front of the ink cartridge to remove the plastic wrap from the ink cartridge before installing it from the slot. 4.
Remove the new ink cartridge from its packaging by pulling the orange pull-tab straight back to release it, and then remove it in the product, or printing will fail. 146 Maintain and troubleshoot Chapter 9 3. NOTE: Make sure you remove the plastic wrap from the ink cartridge. Press the tab on the front of the ink cartridge to remove the plastic wrap from the ink cartridge before installing it from the slot. 4.
User Guide
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... about error messages, see an error message relating to the center of the product, until the print carriage stops moving before proceeding. 148 Maintain and troubleshoot To clean the sensor in the product when instructed. The print carriage moves to the ink cartridges.
... about error messages, see an error message relating to the center of the product, until the print carriage stops moving before proceeding. 148 Maintain and troubleshoot To clean the sensor in the product when instructed. The print carriage moves to the ink cartridges.
User Guide
Page 154
... up . Press the tab on a sheet of the product. Place the ink cartridge on the ink cartridge to touch the metal contacts. 150 Maintain and troubleshoot For each ink cartridge. 5. Try not to release it, and then remove it from the slot. c. The sensor window is an area of clear plastic... near the copper or gold-colored metal contacts on a piece of the ink cartridge. To remove the ink cartridges a. Remove all of the ink cartridges and place them on the bottom...
... up . Press the tab on a sheet of the product. Place the ink cartridge on the ink cartridge to touch the metal contacts. 150 Maintain and troubleshoot For each ink cartridge. 5. Try not to release it, and then remove it from the slot. c. The sensor window is an area of clear plastic... near the copper or gold-colored metal contacts on a piece of the ink cartridge. To remove the ink cartridges a. Remove all of the ink cartridges and place them on the bottom...