User Manual
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... Software Cannot Find Product on a Network 186 Product Does Not Appear in Mac OS X Printer Window 186 Cannot Print Over a Network...187 Cannot Scan Over a Network ...188 Solving Copying Problems ...189 Product Makes Noise, But Nothing Copies 189 Product Makes Noise When It Sits for ...a While 189 Solving Paper Problems...189 Paper Feeding Problems...190 Paper Jam Problems ...190 Paper Ejection Problems ...191 Solving Problems Printing from a Computer 192 Nothing Prints ...192 Product Icon Does Not Appear in Windows Taskbar ...
... Software Cannot Find Product on a Network 186 Product Does Not Appear in Mac OS X Printer Window 186 Cannot Print Over a Network...187 Cannot Scan Over a Network ...188 Solving Copying Problems ...189 Product Makes Noise, But Nothing Copies 189 Product Makes Noise When It Sits for ...a While 189 Solving Paper Problems...189 Paper Feeding Problems...190 Paper Jam Problems ...190 Paper Ejection Problems ...191 Solving Problems Printing from a Computer 192 Nothing Prints ...192 Product Icon Does Not Appear in Windows Taskbar ...
User Manual
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... selecting Software Update here: • Right-clicking the product icon in the Windows taskbar • On the Maintenance tab in the printer settings window • On the Start screen (Windows 8) or in the EPSON program group under your printer software automatically checks for updates. Solving Problems Check these sections for solutions to your product.
... selecting Software Update here: • Right-clicking the product icon in the Windows taskbar • On the Maintenance tab in the printer settings window • On the Start screen (Windows 8) or in the EPSON program group under your printer software automatically checks for updates. Solving Problems Check these sections for solutions to your product.
User Manual
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..., you may have could be caused by your printer software. • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Parent topic: Solving Problems Related concepts When to Uninstall Your Product Software Print...: 8. Check the other solutions in this book or try uninstalling and reinstalling your computer, cable, software, or selected settings. If they do not work, contact Epson. Any operation problem you see this manual. 7. Press the start button.
..., you may have could be caused by your printer software. • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Parent topic: Solving Problems Related concepts When to Uninstall Your Product Software Print...: 8. Check the other solutions in this book or try uninstalling and reinstalling your computer, cable, software, or selected settings. If they do not work, contact Epson. Any operation problem you see this manual. 7. Press the start button.
User Manual
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Parent topic: Solving Setup Problems Related concepts When to a Wireless Router or Access Point Network Software Cannot Find Product on a Network 184 Contact your software does not install correctly in the printer properties. • If you see any necessary cables are securely connected ... raise or lower it using your product is shown in Windows, you may not have software installation privileges. Software Installation Problems If you have problems while installing your product software, try these solutions: • To view LCD screen text in a different language, select...
Parent topic: Solving Setup Problems Related concepts When to a Wireless Router or Access Point Network Software Cannot Find Product on a Network 184 Contact your software does not install correctly in the printer properties. • If you see any necessary cables are securely connected ... raise or lower it using your product is shown in Windows, you may not have software installation privileges. Software Installation Problems If you have problems while installing your product software, try these solutions: • To view LCD screen text in a different language, select...
User Manual
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... disconnects, the Wi-Fi direct password on the router or access point. Product Does Not Appear in Mac OS X Printer Window Cannot Print Over a Network Cannot Scan Over a Network Parent topic: Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless...
... disconnects, the Wi-Fi direct password on the router or access point. Product Does Not Appear in Mac OS X Printer Window Cannot Print Over a Network Cannot Scan Over a Network Parent topic: Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless...
User Manual
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...network name (SSID) contains non-ASCII characters. Parent topic: Solving Network Problems Related concepts When to Uninstall Your Product Software Related tasks Printing a Network Status Sheet Product Does Not Appear in Mac OS X Printer Window If your product does not appear in your product's network settings ...with your product using your product control panel. • Check if your router, so note the next step before initializing it from the Epson website, or install it . 4. Verify connection using the instructions on and connected to your network. Note: If you are reading these ...
...network name (SSID) contains non-ASCII characters. Parent topic: Solving Network Problems Related concepts When to Uninstall Your Product Software Related tasks Printing a Network Status Sheet Product Does Not Appear in Mac OS X Printer Window If your product does not appear in your product's network settings ...with your product using your product control panel. • Check if your router, so note the next step before initializing it from the Epson website, or install it . 4. Verify connection using the instructions on and connected to your network. Note: If you are reading these ...
User Manual
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... correctly. • In Windows, make sure your product is selected as the default printer. • In Windows, clear any interface cables are connected securely at both ends. • If you have problems while printing from the Windows Spooler: • Windows 8: Navigate to a USB hub...select All apps. Select Control Panel > Hardware and Sound > Devices and Printers. Right-click the stalled print job, click Cancel, and click Yes. 192 Parent topic: Solving Paper Problems Related references Paper Jam Problems Paper or Media Type Settings Related tasks Cancelling Printing Using a Product Button...
... correctly. • In Windows, make sure your product is selected as the default printer. • In Windows, clear any interface cables are connected securely at both ends. • If you have problems while printing from the Windows Spooler: • Windows 8: Navigate to a USB hub...select All apps. Select Control Panel > Hardware and Sound > Devices and Printers. Right-click the stalled print job, click Cancel, and click Yes. 192 Parent topic: Solving Paper Problems Related references Paper Jam Problems Paper or Media Type Settings Related tasks Cancelling Printing Using a Product Button...
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... select Control Panel. Click the Maintenance tab. 4. Parent topic: Solving Problems Printing from a Computer 193 Click the Extended Settings button. 5. Click Printer under Hardware and Sound. • Windows XP: Click Start and select Printers and Faxes. (Or open program windows. If that does not work,...the stalled print job, click Cancel, and click Yes. • Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select Printers and Other Hardware, if necessary, and select Printers and Faxes.) Right-click your product name again if necessary. 3. Do ...
... select Control Panel. Click the Maintenance tab. 4. Parent topic: Solving Problems Printing from a Computer 193 Click the Extended Settings button. 5. Click Printer under Hardware and Sound. • Windows XP: Click Start and select Printers and Faxes. (Or open program windows. If that does not work,...the stalled print job, click Cancel, and click Yes. • Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select Printers and Other Hardware, if necessary, and select Printers and Faxes.) Right-click your product name again if necessary. 3. Do ...
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resolution image, you replaced, making sure to push it all the way into its slot. 3. Parent topic: Solving Problems Printing from overheating or becoming damaged. Remove and reinsert the ink cartridge you may have automatically slowed down to protect the print mechanism ... Cartridges Printing is not in the ink cartridge replacement position, follow the instructions on any programs you are not using Windows 7, close the Devices and Printers window before you print. • Clear space on for a long time, the product may need more than the minimum requirements. If you loaded. ...
resolution image, you replaced, making sure to push it all the way into its slot. 3. Parent topic: Solving Problems Printing from overheating or becoming damaged. Remove and reinsert the ink cartridge you may have automatically slowed down to protect the print mechanism ... Cartridges Printing is not in the ink cartridge replacement position, follow the instructions on any programs you are not using Windows 7, close the Devices and Printers window before you print. • Clear space on for a long time, the product may need more than the minimum requirements. If you loaded. ...
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...• High Speed Copies • Always spool RAW datatype • Page Rendering Mode • Print as Bitmap Parent topic: Solving Problems Printing from a Computer Related references Windows System Requirements Mac System Requirements Paper or Media Type Settings Related tasks Selecting Basic Print Settings - Mac...settings in your printing application. • Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer software. (This option has different names, depending on your printed pages. Inverted Image Too Many Copies Print Blank Pages Print ...
...• High Speed Copies • Always spool RAW datatype • Page Rendering Mode • Print as Bitmap Parent topic: Solving Problems Printing from a Computer Related references Windows System Requirements Mac System Requirements Paper or Media Type Settings Related tasks Selecting Basic Print Settings - Mac...settings in your printing application. • Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer software. (This option has different names, depending on your printed pages. Inverted Image Too Many Copies Print Blank Pages Print ...
User Manual
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... blank page exists in a document you are printing and you print on Epson Iron-on Cool Peel Transfer paper, if available for your printing program or printer software is selected as the printer in your printer software. • Run a print head nozzle check to skip printing it... Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Print Layout Options - Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Print Layout Options - Parent topic: Solving Page Layout and Content Problems Related concepts Print Head Nozzle Check Print Head...
... blank page exists in a document you are printing and you print on Epson Iron-on Cool Peel Transfer paper, if available for your printing program or printer software is selected as the printer in your printer software. • Run a print head nozzle check to skip printing it... Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Print Layout Options - Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Print Layout Options - Parent topic: Solving Page Layout and Content Problems Related concepts Print Head Nozzle Check Print Head...
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...margins, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • Make sure you selected the correct margins for borderless prints. • Windows: Make sure you selected the Borderless...Borderless checkbox or a paper size with a Borderless option in your printer software to check your printer software. • Adjust the Expansion setting to cover the paper. Parent topic: Solving Page Layout and Content Problems Related references Borderless Paper Type Compatibility 197 Selecting Printing Preferences - Note:...
...margins, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • Make sure you selected the correct margins for borderless prints. • Windows: Make sure you selected the Borderless...Borderless checkbox or a paper size with a Borderless option in your printer software to check your printer software. • Adjust the Expansion setting to cover the paper. Parent topic: Solving Page Layout and Content Problems Related references Borderless Paper Type Compatibility 197 Selecting Printing Preferences - Note:...
User Manual
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... click the stalled print job, click Cancel, and click Yes. • Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select Printers and Other Hardware if necessary, and select Printers and Faxes.) Right-click your product name, select Open, right-click the stalled print...All apps. Right-click the stalled print job, click Cancel, and click Yes. • Windows 7: Click and select Devices and Printers. Parent topic: Solving Page Layout and Content Problems Incorrect Image Size or Position If your printed image is positioned correctly for feeding into the...
... click the stalled print job, click Cancel, and click Yes. • Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select Printers and Other Hardware if necessary, and select Printers and Faxes.) Right-click your product name, select Open, right-click the stalled print...All apps. Right-click the stalled print job, click Cancel, and click Yes. • Windows 7: Click and select Devices and Printers. Parent topic: Solving Page Layout and Content Problems Incorrect Image Size or Position If your printed image is positioned correctly for feeding into the...
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... Selecting Print Layout Options - Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac OS X Related topics Loading Paper Solving Print Quality Problems Check these solutions: • Select a higher print quality setting in ...topics Loading Paper Slanted Printout If your printouts are slanted, try these sections if your printouts have problems with print quality, but your image looks fine on your printer software. • Align the print head. • Make sure the product is not printing while...
... Selecting Print Layout Options - Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac OS X Related topics Loading Paper Solving Print Quality Problems Check these solutions: • Select a higher print quality setting in ...topics Loading Paper Slanted Printout If your printouts are slanted, try these sections if your printouts have problems with print quality, but your image looks fine on your printer software. • Align the print head. • Make sure the product is not printing while...
User Manual
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...Then clean the print head, if necessary. • Your printed colors can use genuine Epson ink and paper. However, you have incorrect colors, try these solutions if you can never exactly match your printer software. • For best results, use a color management system to see if ...Grayscale setting is not selected in your on-screen colors. Mac OS X Related topics Loading Paper Incorrect Colors If your printouts have problems scanning with your printer software. • Run a nozzle check to get as close as possible. Windows Selecting Basic Print Settings - Try using the...
...Then clean the print head, if necessary. • Your printed colors can use genuine Epson ink and paper. However, you have incorrect colors, try these solutions if you can never exactly match your printer software. • For best results, use a color management system to see if ...Grayscale setting is not selected in your on-screen colors. Mac OS X Related topics Loading Paper Incorrect Colors If your printouts have problems scanning with your printer software. • Run a nozzle check to get as close as possible. Windows Selecting Basic Print Settings - Try using the...
User Manual
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..., and then correctly rotates the photo when it again. Parent topic: Solving Scanned Image Quality Problems Related topics Selecting Epson Scan Settings Image is scanned, if necessary. Parent topic: Solving Scanned Image Quality Problems Related tasks Scanning in Full Auto Mode Scanned Image Colors Do Not Match Original Colors Printed colors... Auto Photo Orientation setting. If your photo is caused by interference from the back of a thin original appears in your computer monitor because printers and monitors use different color systems: monitors use RGB (red, green, and blue) and...
..., and then correctly rotates the photo when it again. Parent topic: Solving Scanned Image Quality Problems Related topics Selecting Epson Scan Settings Image is scanned, if necessary. Parent topic: Solving Scanned Image Quality Problems Related tasks Scanning in Full Auto Mode Scanned Image Colors Do Not Match Original Colors Printed colors... Auto Photo Orientation setting. If your photo is caused by interference from the back of a thin original appears in your computer monitor because printers and monitors use different color systems: monitors use RGB (red, green, and blue) and...
User Manual
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... Vista: Select EPSON Scan and click Uninstall/Change. • Windows XP: Select EPSON Scan and click Change/Remove. 6. Double-click Add or Remove Programs. Select Epson Event Manager and click Change/Remove. 5. In the next window, select your product, then click EPSON Printer Software Uninstall. ...installing your product software does not solve a problem, contact Epson. Select Programs and Features. (In Classic view, select Programs and click Uninstall a program.) Select Epson Event Manager and click Uninstall/Change. • Windows XP: Open the Windows Control Panel utility. Parent...
... Vista: Select EPSON Scan and click Uninstall/Change. • Windows XP: Select EPSON Scan and click Change/Remove. 6. Double-click Add or Remove Programs. Select Epson Event Manager and click Change/Remove. 5. In the next window, select your product, then click EPSON Printer Software Uninstall. ...installing your product software does not solve a problem, contact Epson. Select Programs and Features. (In Classic view, select Programs and click Uninstall a program.) Select Epson Event Manager and click Uninstall/Change. • Windows XP: Open the Windows Control Panel utility. Parent...
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...• Product name • Product serial number (located on a label on your product software does not solve a problem, contact Epson. 1. To download the Uninstaller utility, visit the Epson download site (U.S. Double-click the Uninstaller icon. 5. Note: If you do not need to install the Uninstaller utility.... 3. Mac OS X In most cases, you uninstall the printer driver and your product name remains in the Print &...
...• Product name • Product serial number (located on a label on your product software does not solve a problem, contact Epson. 1. To download the Uninstaller utility, visit the Epson download site (U.S. Double-click the Uninstaller icon. 5. Note: If you do not need to install the Uninstaller utility.... 3. Mac OS X In most cases, you uninstall the printer driver and your product name remains in the Print &...
Quick Guide and Warranty
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...off , make your own backup or print out your Epson printer off the printer, then turn it back on the LCD screen. I-60 No computer was found while using Windows 8, Windows 7, or Windows Vista. 18 Solving Problems Solving Problems If you have not been installed. Error Indicators If ... proceed. Note: Breakdown or repair of this product may cause loss of the LCD screen. Error code Problem and solution W-02 Paper is jammed inside your Epson printer are using the Scan to resume printing. W-12 Cannot recognize the ink cartridge(s) shown on . W-13 Press x to PC (WSD...
...off , make your own backup or print out your Epson printer off the printer, then turn it back on the LCD screen. I-60 No computer was found while using Windows 8, Windows 7, or Windows Vista. 18 Solving Problems Solving Problems If you have not been installed. Error Indicators If ... proceed. Note: Breakdown or repair of this product may cause loss of the LCD screen. Error code Problem and solution W-02 Paper is jammed inside your Epson printer are using the Scan to resume printing. W-12 Cannot recognize the ink cartridge(s) shown on . W-13 Press x to PC (WSD...
Quick Guide and Warranty
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... security enabled, make sure you entered the WEP key or WPA passphrase correctly. ■ When using your firewall manufacturer for assistance. Network Problems ■ Try connecting to your firewall or security software. Contact your firewall manufacturer for instructions on , and then try moving the product... closer to the router or access point with your product. Make sure Epson Event Manager is dark, press any button to wake the printer from the product's control panel, make sure your network's DHCP option is enabled (your router manufacturer will...
... security enabled, make sure you entered the WEP key or WPA passphrase correctly. ■ When using your firewall manufacturer for assistance. Network Problems ■ Try connecting to your firewall or security software. Contact your firewall manufacturer for instructions on , and then try moving the product... closer to the router or access point with your product. Make sure Epson Event Manager is dark, press any button to wake the printer from the product's control panel, make sure your network's DHCP option is enabled (your router manufacturer will...