Dell™ Technology Guide
Page 336
Error message, beep code, or diagnostic code: Description of problem and troubleshooting procedures you connected to a network? Yes No Network, version, and network adapter: Programs and versions: See your computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you ... system documentation to determine the contents of the system's start-up files. If the computer is connected to a printer, print each file before calling Dell. Otherwise, record the contents of each file.
Error message, beep code, or diagnostic code: Description of problem and troubleshooting procedures you connected to a network? Yes No Network, version, and network adapter: Programs and versions: See your computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you ... system documentation to determine the contents of the system's start-up files. If the computer is connected to a printer, print each file before calling Dell. Otherwise, record the contents of each file.
Setup Guide
Page 6
...47 Beep Codes 47 Network Problems 48 Power Problems 49 Memory Problems 50 Lockups and Software Problems 50 Using Support Tools 53 Dell Support Center 53 My Dell Downloads 54 System Messages 55 Hardware Troubleshooter 57 Dell Diagnostics 58 Restoring Your Operating System 62 System Restore 63 Dell DataSafe...Status Service 72 Product Information 72 Returning Items for Repair Under Warranty or for Credit 73 Before You Call 74 Contacting Dell 76 Finding More Information and Resources 78 Specifications 80 Appendix 88 Information for NOM, or Official Mexican Standard (Only for Mexico...
...47 Beep Codes 47 Network Problems 48 Power Problems 49 Memory Problems 50 Lockups and Software Problems 50 Using Support Tools 53 Dell Support Center 53 My Dell Downloads 54 System Messages 55 Hardware Troubleshooter 57 Dell Diagnostics 58 Restoring Your Operating System 62 System Restore 63 Dell DataSafe...Status Service 72 Product Information 72 Returning Items for Repair Under Warranty or for Credit 73 Before You Call 74 Contacting Dell 76 Finding More Information and Resources 78 Specifications 80 Appendix 88 Information for NOM, or Official Mexican Standard (Only for Mexico...
Setup Guide
Page 49
...NOTE: To replace parts, see the Service Manual at support.dell.com/manuals for your problem using the following guidelines, see "Contacting Dell" on page 76. WARNING: Only trained service personnel should remove the computer cover. Beep Code Possible Problem One Possible system board failure - Solving ...failure Six Video card or chip failure Seven Processor failure Eight Display failure 47 INSPIRON Write down the beep code and contact Dell (see "Using Support Tools" on page 53 or "Contacting Dell" on page 76). If you installed or replaced the memory module, ensure that...
...NOTE: To replace parts, see the Service Manual at support.dell.com/manuals for your problem using the following guidelines, see "Contacting Dell" on page 76. WARNING: Only trained service personnel should remove the computer cover. Beep Code Possible Problem One Possible system board failure - Solving ...failure Six Video card or chip failure Seven Processor failure Eight Display failure 47 INSPIRON Write down the beep code and contact Dell (see "Using Support Tools" on page 53 or "Contacting Dell" on page 76). If you installed or replaced the memory module, ensure that...
Setup Guide
Page 78
...or support link based on your area. Dell provides several online and telephonebased support and service options. Getting Help See your operating system documentation to a printer, print each file before calling Dell. • Error message, beep code, or diagnostic code: • ...Description of problem and troubleshooting procedures you performed: Contacting Dell For customers in your purchase invoice, packing slip, bill, or Dell product catalog. Otherwise, record the contents...
...or support link based on your area. Dell provides several online and telephonebased support and service options. Getting Help See your operating system documentation to a printer, print each file before calling Dell. • Error message, beep code, or diagnostic code: • ...Description of problem and troubleshooting procedures you performed: Contacting Dell For customers in your purchase invoice, packing slip, bill, or Dell product catalog. Otherwise, record the contents...
