Dell Technology Guide
Page 272
... board, keyboard, display, memory, hard drive, etc. Some desktop computers have diagnostic lights. These lights function in your Service Manual for information about diagnostic lights. Your desktop or laptop computer may need to be used to run a more complete system ..., or operating status. This light can also be resolved. Use the Hardware Troubleshooter to evaluate your Service Manual for information about diagnostic and status lights. Dell Diagnostics can also indicate internal power problems. See your computer. 272 Troubleshooting Troubleshooting Tools Some of your...
... board, keyboard, display, memory, hard drive, etc. Some desktop computers have diagnostic lights. These lights function in your Service Manual for information about diagnostic lights. Your desktop or laptop computer may need to be used to run a more complete system ..., or operating status. This light can also be resolved. Use the Hardware Troubleshooter to evaluate your Service Manual for information about diagnostic and status lights. Dell Diagnostics can also indicate internal power problems. See your computer. 272 Troubleshooting Troubleshooting Tools Some of your...
Dell Technology Guide
Page 273
...: • If the power light is blue and the computer is not receiving power. - Dell Support Utility Use this section, follow the safety instructions shipped with your computer. For additional safety best practices information, see the Service Manual for self-support information, software updates, and health scans of the computer and the electrical...
...: • If the power light is blue and the computer is not receiving power. - Dell Support Utility Use this section, follow the safety instructions shipped with your computer. For additional safety best practices information, see the Service Manual for self-support information, software updates, and health scans of the computer and the electrical...
Dell Technology Guide
Page 274
...sequence of interference are securely connected to help identify the problem. 274 Troubleshooting Remove and then reinstall the memory modules (see the Service Manual for your location, if applicable. - Too many devices on the front panel. Remove and then reinstall any cards (see the... Service Manual for Desktop Computers Some desktop computers have lights labeled with numbers on a power strip - Power, keyboard, and mouse extension cables - - Replace ...
...sequence of interference are securely connected to help identify the problem. 274 Troubleshooting Remove and then reinstall the memory modules (see the Service Manual for your location, if applicable. - Too many devices on the front panel. Remove and then reinstall any cards (see the... Service Manual for Desktop Computers Some desktop computers have lights labeled with numbers on a power strip - Power, keyboard, and mouse extension cables - - Replace ...
Dell Technology Guide
Page 275
...). FOR MORE INFORMATION: To learn more about the meaning of the various diagnostic lights displayed, see the Service Manual for your computer or search for the same error (see "Contacting Dell" on the Dell Support website support.dell.com. Troubleshooting 275 During normal operation, the keyboard status lights display the current status of certain features...
...). FOR MORE INFORMATION: To learn more about the meaning of the various diagnostic lights displayed, see the Service Manual for your computer or search for the same error (see "Contacting Dell" on the Dell Support website support.dell.com. Troubleshooting 275 During normal operation, the keyboard status lights display the current status of certain features...
Dell Technology Guide
Page 278
... CANNOT BE DETERMINED. PLEASE CONNECT A DELL XXX-W AC ADAPTER OR GREATER FOR BEST SYSTEM PERFORMANCE. TO RESOLVE THIS ISSUE, TRY TO RESEAT THE MEMORY. PRESS F5 TO RUN ONBOARD DIAGNOSTICS. - • Reseat the memory (for assistance (see your computer's Service Manual). • If memory was not... power adapter type of 130-W or greater applies to laptop computers that the memory you are using is supported by your computer). Contact Dell for instructions, see "Contacting Dell" on page 308). S T R I L E D - If the problem persists, replace the CMOS battery. STRIKE THE F1 KEY TO ...
... CANNOT BE DETERMINED. PLEASE CONNECT A DELL XXX-W AC ADAPTER OR GREATER FOR BEST SYSTEM PERFORMANCE. TO RESOLVE THIS ISSUE, TRY TO RESEAT THE MEMORY. PRESS F5 TO RUN ONBOARD DIAGNOSTICS. - • Reseat the memory (for assistance (see your computer's Service Manual). • If memory was not... power adapter type of 130-W or greater applies to laptop computers that the memory you are using is supported by your computer). Contact Dell for instructions, see "Contacting Dell" on page 308). S T R I L E D - If the problem persists, replace the CMOS battery. STRIKE THE F1 KEY TO ...
Dell Technology Guide
Page 287
...you begin any of the procedures in this section, follow the safety instructions shipped with your Service Manual or contact Dell (see "Contacting Dell" on page 337). See "Maintenance Tasks (Enhance Performance and Ensure Security)" on page 337... L A C E T H E B A T T E R Y - Replace the battery only with the same or equivalent type recommended by the manufacturer. For additional safety best practices information, see "Contacting Dell" on page 125. ENSURE THAT MICROSOFT® WINDOWS® RECOGNIZES THE DRIVE - C L E A N T H E D R I V E O R D I S K - TEST THE DRIVE ...
...you begin any of the procedures in this section, follow the safety instructions shipped with your Service Manual or contact Dell (see "Contacting Dell" on page 337). See "Maintenance Tasks (Enhance Performance and Ensure Security)" on page 337... L A C E T H E B A T T E R Y - Replace the battery only with the same or equivalent type recommended by the manufacturer. For additional safety best practices information, see "Contacting Dell" on page 125. ENSURE THAT MICROSOFT® WINDOWS® RECOGNIZES THE DRIVE - C L E A N T H E D R I V E O R D I S K - TEST THE DRIVE ...
Dell Technology Guide
Page 296
...Troubleshooting For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Ensure that the network is occurring. For additional safety best practices information, see the Regulatory ...dell.com/regulatory_compliance. Windows Vista 1 Click Start → Control Panel→ Hardware and Sound→ Mouse. 2 Adjust the settings as needed . Network Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions shipped with your computer or see the Service Manual...
...Troubleshooting For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Ensure that the network is occurring. For additional safety best practices information, see the Regulatory ...dell.com/regulatory_compliance. Windows Vista 1 Click Start → Control Panel→ Hardware and Sound→ Mouse. 2 Adjust the settings as needed . Network Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions shipped with your computer or see the Service Manual...
Dell Technology Guide
Page 297
... documentation shipped with another device, such as a lamp. • Ensure that any expansion cards, including graphics cards (see the Service Manual for your computer). A device may exist. • Ensure that all components and cables are properly installed and securely connected to the... system board power connector (POWER2) (see the Service Manual for your computer). • Remove and then reinstall all memory modules (see the Service Manual for your computer). The computer is receiving electrical power, but an internal power ...
... documentation shipped with another device, such as a lamp. • Ensure that any expansion cards, including graphics cards (see the Service Manual for your computer). A device may exist. • Ensure that all components and cables are properly installed and securely connected to the... system board power connector (POWER2) (see the Service Manual for your computer). • Remove and then reinstall all memory modules (see the Service Manual for your computer). The computer is receiving electrical power, but an internal power ...
Dell Technology Guide
Page 304
...• If the power light is blinking blue, the computer is working condition to verify that the power strip is not responding, see the Service Manual for Desktop Computers" on page 337). NOTE: On certain systems the power light is green. • If the power light is off, ...• If the power light is blinking amber, the computer is not receiving power. - For additional safety best practices information, see "Contacting Dell" on page 273. Ensure that the main power cable and front panel cable are securely connected to resume normal operation. Power Lights CAUTION: Before ...
...• If the power light is blinking blue, the computer is working condition to verify that the power strip is not responding, see the Service Manual for Desktop Computers" on page 337). NOTE: On certain systems the power light is green. • If the power light is off, ...• If the power light is blinking amber, the computer is not receiving power. - For additional safety best practices information, see "Contacting Dell" on page 273. Ensure that the main power cable and front panel cable are securely connected to resume normal operation. Power Lights CAUTION: Before ...
Dell Technology Guide
Page 305
... may be customized for your location, if applicable. - To enroll for the Dell Technical Update service, go to the same electrical outlet Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of interference are: - Remove and then reinstall any ... keyboard, and mouse extension cables - Troubleshooting 305 Multiple power strips connected to support.dell.com/technicalupdate. Remove and then reinstall the memory modules (see the Service Manual for content, format, and how frequently you receive notifications. - Ensure that the ...
... may be customized for your location, if applicable. - To enroll for the Dell Technical Update service, go to the same electrical outlet Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of interference are: - Remove and then reinstall any ... keyboard, and mouse extension cables - Troubleshooting 305 Multiple power strips connected to support.dell.com/technicalupdate. Remove and then reinstall the memory modules (see the Service Manual for content, format, and how frequently you receive notifications. - Ensure that the ...
Setup Guide
Page 49
... - Chipset error Four RAM read/write failure Five Real Time Clock failure Six Video card or chip failure Seven Processor failure Eight Display failure 47 INSPIRON NOTE: To replace parts, see the Service Manual at support.dell.com/manuals for your problem using the following guidelines, see "Using Support Tools" on page 53 or "Contacting...
... - Chipset error Four RAM read/write failure Five Real Time Clock failure Six Video card or chip failure Seven Processor failure Eight Display failure 47 INSPIRON NOTE: To replace parts, see the Service Manual at support.dell.com/manuals for your problem using the following guidelines, see "Using Support Tools" on page 53 or "Contacting...
Setup Guide
Page 52
...and exit any open programs you experience other memory problems - • Run the Dell Diagnostics (see "Dell Diagnostics" on page 58). • If the problem persists, contact Dell (see "Contacting Dell" on page 76). Check the software documentation. If necessary, uninstall and then ...to see "Contacting Dell" on the CD. 50 If necessary, install additional memory (see the Service Manual at support.dell.com/manuals). • Reseat the memory module(s) into the connector(s) (see the Service Manual at support.dell.com/manuals.) • If the problem persists, contact Dell (see if ...
...and exit any open programs you experience other memory problems - • Run the Dell Diagnostics (see "Dell Diagnostics" on page 58). • If the problem persists, contact Dell (see "Contacting Dell" on page 76). Check the software documentation. If necessary, uninstall and then ...to see "Contacting Dell" on the CD. 50 If necessary, install additional memory (see the Service Manual at support.dell.com/manuals). • Reseat the memory module(s) into the connector(s) (see the Service Manual at support.dell.com/manuals.) • If the problem persists, contact Dell (see if ...
Setup Guide
Page 57
...CPU fan has failed. Replace the CPU fan (see the Service Manual at checkpoint [nnnn]. NOTE: If the message you received is not listed in resolving this problem, please note this system have failed at support.dell.com). 55 The computer failed to resolve the issue. Possible ...system board failure or RTC battery low. Previous attempts at booting this checkpoint and contact Dell Technical Support - Replace the battery (see the Service Manual at support.dell.com or see "Contacting Dell" on page 76 for the same error. CMOS checksum error - CPU fan failure - For ...
...CPU fan has failed. Replace the CPU fan (see the Service Manual at checkpoint [nnnn]. NOTE: If the message you received is not listed in resolving this problem, please note this system have failed at support.dell.com). 55 The computer failed to resolve the issue. Possible ...system board failure or RTC battery low. Previous attempts at booting this checkpoint and contact Dell Technical Support - Replace the battery (see the Service Manual at support.dell.com or see "Contacting Dell" on page 76 for the same error. CMOS checksum error - CPU fan failure - For ...
Setup Guide
Page 58
...partitioned as a boot device. • Enter system setup and ensure that the boot sequence information is correct (see the Service Manual at support.dell.com/manuals). No timer tick interrupt - Using Support Tools Hard-disk drive failure - Keyboard failure - No bootable partition on your... hard drive or at support.dell.com/manuals. Contact Dell (see "Contacting Dell" on page 76). Hard-disk drive read failure - A chip on page 76). 56 No boot device available - Contact Dell (see "Contacting Dell" on page 76). Possible hard-disk drive failure ...
...partitioned as a boot device. • Enter system setup and ensure that the boot sequence information is correct (see the Service Manual at support.dell.com/manuals). No timer tick interrupt - Using Support Tools Hard-disk drive failure - Keyboard failure - No bootable partition on your... hard drive or at support.dell.com/manuals. Contact Dell (see "Contacting Dell" on page 76). Hard-disk drive read failure - A chip on page 76). 56 No boot device available - Contact Dell (see "Contacting Dell" on page 76). Possible hard-disk drive failure ...
Setup Guide
Page 80
INSPIRON Finding More Information and Resources If you need to: reinstall your operating system run a diagnostic program for your computer reinstall laptop system software for more ... a new hard drive reinstall or replace a worn or defective part See: "System Recovery Media" on page 66 "Dell Diagnostics" on page 58 "My Dell Downloads" on page 54 support.dell.com the Service Manual at support.dell.com/manuals NOTE: In some countries, opening and replacing parts of your computer may void your computer. 78 Check your...
INSPIRON Finding More Information and Resources If you need to: reinstall your operating system run a diagnostic program for your computer reinstall laptop system software for more ... a new hard drive reinstall or replace a worn or defective part See: "System Recovery Media" on page 66 "Dell Diagnostics" on page 58 "My Dell Downloads" on page 54 support.dell.com the Service Manual at support.dell.com/manuals NOTE: In some countries, opening and replacing parts of your computer may void your computer. 78 Check your...
Setup Guide
Page 83
... Memory module connector two user-accessible SODIMM connectors Memory type SODIMM DDR3 Memory operating frequency: Inspiron N5010 Intel Core i7 Dual- 1333 MHz Core Intel Pentium, Intel Core i3, and Intel Core i5 DualCore 1067 MHz Inspiron M5010 AMD Phenom 1333 MHz AMD Athlon, AMD Turion, and AMD V-Series SingleCore 1067 MHz... g/gn/agn; WWAN 81 Communications Modem (optional) External V.92 56K USB modem Network adapter 10/100 Ethernet LAN on upgrading the memory, see the Service Manual at support.dell.com/manuals. Bluetooth® wireless technology; WiMax/Wi-Fi agn;
... Memory module connector two user-accessible SODIMM connectors Memory type SODIMM DDR3 Memory operating frequency: Inspiron N5010 Intel Core i7 Dual- 1333 MHz Core Intel Pentium, Intel Core i3, and Intel Core i5 DualCore 1067 MHz Inspiron M5010 AMD Phenom 1333 MHz AMD Athlon, AMD Turion, and AMD V-Series SingleCore 1067 MHz... g/gn/agn; WWAN 81 Communications Modem (optional) External V.92 56K USB modem Network adapter 10/100 Ethernet LAN on upgrading the memory, see the Service Manual at support.dell.com/manuals. Bluetooth® wireless technology; WiMax/Wi-Fi agn;
Service Manual
Page 1
...data and tells you make better use of Dell Inc. is used in this text: Dell, the DELL logo, and Inspiron are either trademarks or registered trademarks of Dell Inc.; disclaims any manner whatsoever without notice. © 2011 Dell Inc. CAUTION: A CAUTION indicates either ...and the Windows Vista start button logo are trademarks of Microsoft Corporation in trademarks and trade names other countries. Dell™ Inspiron™ N5010/M5010 Service Manual Before You Begin Battery Base Cover Memory Module(s) Optical Drive Keyboard Palm Rest Wireless Mini-Card Media Card ...
...data and tells you make better use of Dell Inc. is used in this text: Dell, the DELL logo, and Inspiron are either trademarks or registered trademarks of Dell Inc.; disclaims any manner whatsoever without notice. © 2011 Dell Inc. CAUTION: A CAUTION indicates either ...and the Windows Vista start button logo are trademarks of Microsoft Corporation in trademarks and trade names other countries. Dell™ Inspiron™ N5010/M5010 Service Manual Before You Begin Battery Base Cover Memory Module(s) Optical Drive Keyboard Palm Rest Wireless Mini-Card Media Card ...
Service Manual
Page 2
... the battery (see Removing the Battery) before working inside your computer). Slide the two tabs on your computer. Back to Contents Page Base Cover Dell™ Inspiron™ N5010/M5010 Service Manual Removing the Base Cover Replacing the Base Cover WARNING: Before working inside the computer. Pry the base cover with your computer. CAUTION: Before...
... the battery (see Removing the Battery) before working inside your computer). Slide the two tabs on your computer. Back to Contents Page Base Cover Dell™ Inspiron™ N5010/M5010 Service Manual Removing the Base Cover Replacing the Base Cover WARNING: Before working inside the computer. Pry the base cover with your computer. CAUTION: Before...
Service Manual
Page 4
... a cable, pull on its connector or on its pins. Damage due to Contents Page Before You Begin Dell™ Inspiron™ N5010/M5010 Service Manual Recommended Tools Turning Off Your Computer Before Working Inside Your Computer This manual provides instructions for removing and installing components in your warranty. Some cables have connectors with your computer. 1. Unless...
... a cable, pull on its connector or on its pins. Damage due to Contents Page Before You Begin Dell™ Inspiron™ N5010/M5010 Service Manual Recommended Tools Turning Off Your Computer Before Working Inside Your Computer This manual provides instructions for removing and installing components in your warranty. Some cables have connectors with your computer. 1. Unless...
Service Manual
Page 6
... appear on a label at the bottom of the menu. Back to Contents Page Flashing the BIOS Dell™ Inspiron™ N5010/M5010 Service Manual 1. Back to Contents Page Turn on your desktop. 7. Select the product model number in the Enter a service tag: field, click Go, and proceed to download the latest BIOS file. NOTE: If you...
... appear on a label at the bottom of the menu. Back to Contents Page Flashing the BIOS Dell™ Inspiron™ N5010/M5010 Service Manual 1. Back to Contents Page Turn on your desktop. 7. Select the product model number in the Enter a service tag: field, click Go, and proceed to download the latest BIOS file. NOTE: If you...