Dell Technology Guide
Page 20
Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 ... 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21 System Setup 307 Viewing System Settings With the System Setup Program 307 Entering the System Setup Program 308 Working With Options on the System Setup Program Screen 308 ...
Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 ... 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21 System Setup 307 Viewing System Settings With the System Setup Program 307 Entering the System Setup Program 308 Working With Options on the System Setup Program Screen 308 ...
Dell Technology Guide
Page 64
Troubleshooting a USB Pointing Device You may not be performed if you click a button on the pointing device. • The pointing device stops working after a few minutes of the following problems occur: • The pointer moves erratically. • The pointer does not respond when you move... the pointing device. • Nothing happens when you fail to reactivate the USB pointing device. 64 Navigation Devices (Mouse, Keyboard, Touch Pad) Turning the Touch Pointer On or Off From the Taskbar 1 Use your mouse when the mouse is connected to reactivate a USB...
Troubleshooting a USB Pointing Device You may not be performed if you click a button on the pointing device. • The pointing device stops working after a few minutes of the following problems occur: • The pointer moves erratically. • The pointer does not respond when you move... the pointing device. • Nothing happens when you fail to reactivate the USB pointing device. 64 Navigation Devices (Mouse, Keyboard, Touch Pad) Turning the Touch Pointer On or Off From the Taskbar 1 Use your mouse when the mouse is connected to reactivate a USB...
Dell Technology Guide
Page 274
...outlet Diagnostic Lights for your computer). - Some possible causes of the lights can be malfunctioning or incorrectly installed. - Power, keyboard, and mouse extension cables - Multiple power strips connected to help identify the problem. 274 Troubleshooting Ensure that the computer turns on...flash, and then turn off. Replace power protection devices, power strips, and power extension cables with similar products in known working by testing it with your location, if applicable. - - If the computer malfunctions, the sequence of interference are securely connected...
...outlet Diagnostic Lights for your computer). - Some possible causes of the lights can be malfunctioning or incorrectly installed. - Power, keyboard, and mouse extension cables - Multiple power strips connected to help identify the problem. 274 Troubleshooting Ensure that the computer turns on...flash, and then turn off. Replace power protection devices, power strips, and power extension cables with similar products in known working by testing it with your location, if applicable. - - If the computer malfunctions, the sequence of interference are securely connected...
Dell Technology Guide
Page 276
... RANGE. This feature can be malfunctioning or the system board itself may have a failure (see "Working With Options on the System Setup Program Screen" on page 337). System Messages for External Keyboards" on page 292. ERROR 8602 - Contact Dell (see "System Setup" on page 292). G A T E A 2 0 F A I O N - K E Y B O A R D F A I L U R E - S.M.A.R.T error, possible HDD failure. See "Lockups and Software...
... RANGE. This feature can be malfunctioning or the system board itself may have a failure (see "Working With Options on the System Setup Program Screen" on page 337). System Messages for External Keyboards" on page 292. ERROR 8602 - Contact Dell (see "System Setup" on page 292). G A T E A 2 0 F A I O N - K E Y B O A R D F A I L U R E - S.M.A.R.T error, possible HDD failure. See "Lockups and Software...
Dell Technology Guide
Page 282
... (PSA), a series of initial tests of your system board, keyboard, display, memory, hard drive, and so on. • Answer any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive. 5 When the Dell Diagnostics Main Menu appears, select the test you wait too long... and the operating system logo appears, continue to be working properly. 2 Turn on page 284. NOTE: ...
... (PSA), a series of initial tests of your system board, keyboard, display, memory, hard drive, and so on. • Answer any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive. 5 When the Dell Diagnostics Main Menu appears, select the test you wait too long... and the operating system logo appears, continue to be working properly. 2 Turn on page 284. NOTE: ...
Dell Technology Guide
Page 292
... your computer. IF YOU HAVE PROBLEMS WITH AN IEEE 1394 DEVICE NOT PROVIDED BY DELL - Contact the IEEE 1394 device manufacturer. CHECK THE KEYBOARD CABLE - • Ensure that the keyboard cable is not damaged or frayed and check cable connectors for bent or broken pins...• Ensure that the cable is firmly connected to the computer, then try using the keyboard. Connect a properly working keyboard to the computer. • Shut down the computer (see "Contacting Dell" on page 280. Keyboard Problems for your computer. Windows XP 1 Click Start and click Control Panel. 2 Under Pick...
... your computer. IF YOU HAVE PROBLEMS WITH AN IEEE 1394 DEVICE NOT PROVIDED BY DELL - Contact the IEEE 1394 device manufacturer. CHECK THE KEYBOARD CABLE - • Ensure that the keyboard cable is not damaged or frayed and check cable connectors for bent or broken pins...• Ensure that the cable is firmly connected to the computer, then try using the keyboard. Connect a properly working keyboard to the computer. • Shut down the computer (see "Contacting Dell" on page 280. Keyboard Problems for your computer. Windows XP 1 Click Start and click Control Panel. 2 Under Pick...
Dell Technology Guide
Page 297
... for your computer). NOTE: On certain systems the power light is green. I F T H E P O W E R L I G H T I N G A M B E R - The computer is working condition to verify that the computer turns on properly. • Ensure that any expansion cards, including graphics cards (see the documentation shipped with another device..., such as a lamp. • Ensure that all components and cables are turned on the keyboard, move the mouse, or press the power button to the same power strip Troubleshooting 297 Some possible causes of the computer ...
... for your computer). NOTE: On certain systems the power light is green. I F T H E P O W E R L I G H T I N G A M B E R - The computer is working condition to verify that the computer turns on properly. • Ensure that any expansion cards, including graphics cards (see the documentation shipped with another device..., such as a lamp. • Ensure that all components and cables are turned on the keyboard, move the mouse, or press the power button to the same power strip Troubleshooting 297 Some possible causes of the computer ...
Dell Technology Guide
Page 302
...VGA adapter, ensure that the adapter is correctly attached to the graphics card and monitor. • Ensure that the monitor cable is working by testing it with a PCI graphics card installed, removal of the procedures in a safe and secure location. NOTICE: If your graphics...card is Blank NOTE: For troubleshooting procedures, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. For information about your computer came with another device, such as shown on the keyboard or move the mouse to have missing pins). For additional safety best practices information...
...VGA adapter, ensure that the adapter is correctly attached to the graphics card and monitor. • Ensure that the monitor cable is working by testing it with a PCI graphics card installed, removal of the procedures in a safe and secure location. NOTICE: If your graphics...card is Blank NOTE: For troubleshooting procedures, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. For information about your computer came with another device, such as shown on the keyboard or move the mouse to have missing pins). For additional safety best practices information...
Dell Technology Guide
Page 304
... power strips, and power extension cables with your computer). • If the power light is blinking amber, the computer is in known working condition to indicate different states: • If the power light is blue and the computer is not receiving power. - defective. Power Lights...section, follow the safety instructions shipped with similar in standby mode. Contact Dell (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. The power button light located on page 273. Press a key on the keyboard, move the mouse, or press the power button to the system ...
... power strips, and power extension cables with your computer). • If the power light is blinking amber, the computer is in known working condition to indicate different states: • If the power light is blue and the computer is not receiving power. - defective. Power Lights...section, follow the safety instructions shipped with similar in standby mode. Contact Dell (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. The power button light located on page 273. Press a key on the keyboard, move the mouse, or press the power button to the system ...
Dell Technology Guide
Page 335
... the computer documentation is for credit. 5 Pack the equipment to be asked to type some commands at the keyboard, relay detailed information during shipment to Dell. You are missing any of the preceding requirements will be asked for your Service Tag (typically located on the... loss during operations, or try other troubleshooting steps possible only at Dell's receiving dock and returned to you. You are responsible for assistance and call from a retailer are not accepted. CAUTION: Before working inside your computer). Remember to the retailer's return policy. You ...
... the computer documentation is for credit. 5 Pack the equipment to be asked to type some commands at the keyboard, relay detailed information during shipment to Dell. You are missing any of the preceding requirements will be asked for your Service Tag (typically located on the... loss during operations, or try other troubleshooting steps possible only at Dell's receiving dock and returned to you. You are responsible for assistance and call from a retailer are not accepted. CAUTION: Before working inside your computer). Remember to the retailer's return policy. You ...
Setup Guide
Page 51
...outlet. 49 If the AC adapter has a light, ensure that the electrical outlet is on. Some possible causes of interference are: • Power, keyboard, and mouse extension cables. • Too many devices connected to a power strip. • Multiple power strips connected to resume normal operation. Also bypass... into a power strip, ensure that the power strip is plugged into an electrical outlet and that hinders reception on the AC adapter is working by interrupting or blocking other signals. The computer is either turned off or in hibernate mode, or is not receiving power. • ...
...outlet. 49 If the AC adapter has a light, ensure that the electrical outlet is on. Some possible causes of interference are: • Power, keyboard, and mouse extension cables. • Too many devices connected to a power strip. • Multiple power strips connected to resume normal operation. Also bypass... into a power strip, ensure that the power strip is plugged into an electrical outlet and that hinders reception on the AC adapter is working by interrupting or blocking other signals. The computer is either turned off or in hibernate mode, or is not receiving power. • ...
Service Manual
Page 7
... Keyboard). 7. For additional safety best practices information, see Replacing the Palm Rest). Replace the palm rest (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Back to Contents Page Internal Module With Bluetooth® Wireless Technology Dell™ Inspiron™ N5010/M5010 Service Manual Removing the Bluetooth Module Replacing the Bluetooth Module WARNING: Before working...
... Keyboard). 7. For additional safety best practices information, see Replacing the Palm Rest). Replace the palm rest (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Back to Contents Page Internal Module With Bluetooth® Wireless Technology Dell™ Inspiron™ N5010/M5010 Service Manual Removing the Bluetooth Module Replacing the Bluetooth Module WARNING: Before working...
Service Manual
Page 9
... Lift the camera module off the metallic tape that secures the camera module to Contents Page Camera Module Dell™ Inspiron™ N5010/M5010 Service Manual Removing the Camera Module Replacing the Camera Module WARNING: Before working inside your computer, read the safety information that secure it. 13. Damage due to the system board...the latches that shipped with your computer. Back to the display cover. 12. Remove the optical drive (see Removing the Palm Rest). 8. Remove the keyboard (see Removing the Display Assembly). 9. Remove the display assembly (see Removing the...
... Lift the camera module off the metallic tape that secures the camera module to Contents Page Camera Module Dell™ Inspiron™ N5010/M5010 Service Manual Removing the Camera Module Replacing the Camera Module WARNING: Before working inside your computer, read the safety information that secure it. 13. Damage due to the system board...the latches that shipped with your computer. Back to the display cover. 12. Remove the optical drive (see Removing the Palm Rest). 8. Remove the keyboard (see Removing the Display Assembly). 9. Remove the display assembly (see Removing the...
Service Manual
Page 11
... Reader board cable from the connector on your computer. Damage due to servicing that shipped with your computer. Remove the keyboard (see Removing the Optical Drive). 6. Removing the Media Card Reader Board 1. CAUTION: To avoid electrostatic discharge, ground yourself...see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Back to Contents Page Media Card Reader Board Dell™ Inspiron™ N5010/M5010 Service Manual Removing the Media Card Reader Board Replacing the Media Card Reader Board WARNING: Before working inside your computer, read the safety...
... Reader board cable from the connector on your computer. Damage due to servicing that shipped with your computer. Remove the keyboard (see Removing the Optical Drive). 6. Removing the Media Card Reader Board 1. CAUTION: To avoid electrostatic discharge, ground yourself...see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Back to Contents Page Media Card Reader Board Dell™ Inspiron™ N5010/M5010 Service Manual Removing the Media Card Reader Board Replacing the Media Card Reader Board WARNING: Before working inside your computer, read the safety...
Service Manual
Page 18
... the Base Cover). 4. Remove the base cover (see Removing the Battery) before working inside the computer. Remove the keyboard (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Disconnect the Mini-Card antenna cables from the routing guide. 11. Remove...information, see Removing the Keyboard). 7. Back to Contents Page Display Dell™ Inspiron™ N5010/M5010 Service Manual Display Assembly Display Bezel Display Panel WARNING: Before working inside your computer, read the safety information that is not authorized by Dell™ is not covered...
... the Base Cover). 4. Remove the base cover (see Removing the Battery) before working inside the computer. Remove the keyboard (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Disconnect the Mini-Card antenna cables from the routing guide. 11. Remove...information, see Removing the Keyboard). 7. Back to Contents Page Display Dell™ Inspiron™ N5010/M5010 Service Manual Display Assembly Display Bezel Display Panel WARNING: Before working inside your computer, read the safety information that is not authorized by Dell™ is not covered...
Service Manual
Page 23
... battery (see Removing the Base Cover). 4. Back to Contents Page Hard Drive Dell™ Inspiron™ N5010/M5010 Service Manual Removing the Hard Drive Replacing the Hard Drive WARNING: Before working inside your computer, read the safety information that shipped with your warranty. CAUTION:...computer). 8. WARNING: If you remove the hard drive from sources other than Dell. Exercise care when handling the hard drive. Remove the optical drive (see Removing the Keyboard). 7. Remove the keyboard (see Removing the Optical Drive). 6. Remove the base cover (see Removing ...
... battery (see Removing the Base Cover). 4. Back to Contents Page Hard Drive Dell™ Inspiron™ N5010/M5010 Service Manual Removing the Hard Drive Replacing the Hard Drive WARNING: Before working inside your computer, read the safety information that shipped with your warranty. CAUTION:...computer). 8. WARNING: If you remove the hard drive from sources other than Dell. Exercise care when handling the hard drive. Remove the optical drive (see Removing the Keyboard). 7. Remove the keyboard (see Removing the Optical Drive). 6. Remove the base cover (see Removing ...
Service Manual
Page 28
... present in Before You Begin. 2. Back to Contents Page Keyboard Dell™ Inspiron™ N5010/M5010 Service Manual Removing the Keyboard Replacing the Keyboard WARNING: Before working inside your computer, read the safety information that shipped with your warranty. NOTE: The screw that is not authorized by Dell™ is not covered by periodically touching an unpainted metal...
... present in Before You Begin. 2. Back to Contents Page Keyboard Dell™ Inspiron™ N5010/M5010 Service Manual Removing the Keyboard Replacing the Keyboard WARNING: Before working inside your computer, read the safety information that shipped with your warranty. NOTE: The screw that is not authorized by Dell™ is not covered by periodically touching an unpainted metal...
Service Manual
Page 33
... cover to the computer base. 12. Back to Contents Page Middle Cover Dell™ Inspiron™ N5010/M5010 Service Manual Removing the Middle Cover Replacing the Middle Cover WARNING: Before working inside your computer, read the safety information that shipped with your computer. ... Remove the battery (see Removing the Base Cover). 4. Follow the instructions in Before You Begin. 2. Remove the keyboard (see Removing the Battery) before working inside the computer. CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to the...
... cover to the computer base. 12. Back to Contents Page Middle Cover Dell™ Inspiron™ N5010/M5010 Service Manual Removing the Middle Cover Replacing the Middle Cover WARNING: Before working inside your computer, read the safety information that shipped with your computer. ... Remove the battery (see Removing the Base Cover). 4. Follow the instructions in Before You Begin. 2. Remove the keyboard (see Removing the Battery) before working inside the computer. CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to the...
Service Manual
Page 35
... Keyboard). 7. if you are correctly oriented and aligned. 8. Also, before you connect a cable, ensure that shipped with your computer). Back to Contents Page Wireless Mini-Card Dell™ Inspiron™ N5010/M5010 Service Manual Removing the Mini-Card Replacing the Mini-Card WARNING: Before working .... If you ordered a wireless Mini-Card with locking tabs; Remove the keyboard (see Removing the Palm Rest). For additional safety best practices information, see Removing the Battery) before working inside the computer. CAUTION: To help prevent damage to avoid bending any ...
... Keyboard). 7. if you are correctly oriented and aligned. 8. Also, before you connect a cable, ensure that shipped with your computer). Back to Contents Page Wireless Mini-Card Dell™ Inspiron™ N5010/M5010 Service Manual Removing the Mini-Card Replacing the Mini-Card WARNING: Before working .... If you ordered a wireless Mini-Card with locking tabs; Remove the keyboard (see Removing the Palm Rest). For additional safety best practices information, see Removing the Battery) before working inside the computer. CAUTION: To help prevent damage to avoid bending any ...
Service Manual
Page 46
...the system board, remove the main battery (see Removing the Keyboard). 7. Removing the System Board 1. Remove the two screws that secure the system board assembly to Contents Page System Board Dell™ Inspiron™ N5010/M5010 Service Manual Removing the System Board Replacing the System Board ...Entering the Service Tag in the BIOS WARNING: Before working inside your computer, read the safety information that is ...
...the system board, remove the main battery (see Removing the Keyboard). 7. Removing the System Board 1. Remove the two screws that secure the system board assembly to Contents Page System Board Dell™ Inspiron™ N5010/M5010 Service Manual Removing the System Board Replacing the System Board ...Entering the Service Tag in the BIOS WARNING: Before working inside your computer, read the safety information that is ...