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Dell Support Center 104 Dell Support 3 104 DellConnect 105 Network Assistant 106 PC TuneUp 106 PC CheckUp 106 Drive Problems 107 Optical drive problems 107 Hard drive problems 108 E-Mail, Modem, and Internet Problems 109 Error Messages 110 ExpressCard Problems 115 IEEE 1394 Device Problems 116 Keyboard Problems 116 ... responding or crashes repeatedly 118 A program is designed for an earlier Microsoft® Windows® operating system . . . . . 118 A solid blue screen appears 119 Dell MediaDirect problems 119 Other software problems 120 Memory Problems 120 8 Contents
Dell Support Center 104 Dell Support 3 104 DellConnect 105 Network Assistant 106 PC TuneUp 106 PC CheckUp 106 Drive Problems 107 Optical drive problems 107 Hard drive problems 108 E-Mail, Modem, and Internet Problems 109 Error Messages 110 ExpressCard Problems 115 IEEE 1394 Device Problems 116 Keyboard Problems 116 ... responding or crashes repeatedly 118 A program is designed for an earlier Microsoft® Windows® operating system . . . . . 118 A solid blue screen appears 119 Dell MediaDirect problems 119 Other software problems 120 Memory Problems 120 8 Contents
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... Begin 137 Recommended Tools 137 Turning Off Your Computer 137 Before Working Inside Your Computer 138 Hard Drive 139 Removing the Hard Drive 140 Replacing the Hard Drive 141 Returning a Hard Drive to Dell 142 Optical Drive 142 Removing the Optical Drive 142 Replacing the Optical Drive 143 Hinge Cover 143 Removing the Hinge Cover 144 Replacing the Hinge Cover 144 Keyboard...
... Begin 137 Recommended Tools 137 Turning Off Your Computer 137 Before Working Inside Your Computer 138 Hard Drive 139 Removing the Hard Drive 140 Replacing the Hard Drive 141 Returning a Hard Drive to Dell 142 Optical Drive 142 Removing the Optical Drive 142 Replacing the Optical Drive 143 Hinge Cover 143 Removing the Hinge Cover 144 Replacing the Hinge Cover 144 Keyboard...
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... (NSS) - NSS is necessary for correct operation of software and hardware updates for Dell 3.5-inch USB floppy drives, Intel® processors, optical drives, and USB devices. other Dell customers • Upgrades - Upgrade information for the keyword Notebook System Software. Proactive e-...search for components, such as the memory, hard drive, and operating system • Customer Care - Troubleshooting hints and Dell Support Website - Online discussion with support • Dell Technical Update Service - NOTE: The support.dell.com user interface may vary depending on my...
... (NSS) - NSS is necessary for correct operation of software and hardware updates for Dell 3.5-inch USB floppy drives, Intel® processors, optical drives, and USB devices. other Dell customers • Upgrades - Upgrade information for the keyword Notebook System Software. Proactive e-...search for components, such as the memory, hard drive, and operating system • Customer Care - Troubleshooting hints and Dell Support Website - Online discussion with support • Dell Technical Update Service - NOTE: The support.dell.com user interface may vary depending on my...
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NOTICE: To avoid loss of the keyboard indicate the following: Power light - Turns on when wireless networking is flashing. Hard drive activity light - Turns on page 27). 24 About Your Computer DEVICE STATUS LIGHTS The blue lights located to indicate battery charge status. Turns on when ...
NOTICE: To avoid loss of the keyboard indicate the following: Power light - Turns on when wireless networking is flashing. Hard drive activity light - Turns on page 27). 24 About Your Computer DEVICE STATUS LIGHTS The blue lights located to indicate battery charge status. Turns on when ...
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...For more information see "Using ExpressCards" on when the computer gets hot. You can also use it to create airflow through Dell QuickSet, this switch can damage the computer or cause a fire. Restricting the airflow can scan for a wireless local area ...dust to the computer (see "Dell Wi-Fi Catcher™ Network Locator" on page 95). H A R D D R I T Y C A B L E S L O T - Lets you attach a commercially available antitheft device to accumulate in the slot. About Your Computer 27 Left Side View 1 2 3 4 56 1 security cable slot 3 hard drive 5 wireless switch 2 air vents ...
...For more information see "Using ExpressCards" on when the computer gets hot. You can also use it to create airflow through Dell QuickSet, this switch can damage the computer or cause a fire. Restricting the airflow can scan for a wireless local area ...dust to the computer (see "Dell Wi-Fi Catcher™ Network Locator" on page 95). H A R D D R I T Y C A B L E S L O T - Lets you attach a commercially available antitheft device to accumulate in the slot. About Your Computer 27 Left Side View 1 2 3 4 56 1 security cable slot 3 hard drive 5 wireless switch 2 air vents ...
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... headphones to the connector. O P T I C A L D R I N - 1 M E M O R Y C A R D R E A D E R - 1 battery status light 3 power light 5 network connector (RJ-45) 7 IEEE 1394 connector 9 eject button 11 audio connectors AUDIO CONNECTORS 2 hard drive activity light 4 USB connectors (2) 6 video connector 8 8-in -1 memory card reader reads the following digital memory cards: • Secure Digital (SD) memory card • Secure Digital ...
... headphones to the connector. O P T I C A L D R I N - 1 M E M O R Y C A R D R E A D E R - 1 battery status light 3 power light 5 network connector (RJ-45) 7 IEEE 1394 connector 9 eject button 11 audio connectors AUDIO CONNECTORS 2 hard drive activity light 4 USB connectors (2) 6 video connector 8 8-in -1 memory card reader reads the following digital memory cards: • Secure Digital (SD) memory card • Secure Digital ...
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Bottom View 1 10 9 8 2 3 4 7 1 left speaker 3 memory module/coin-cell battery compartment 5 wireless mini card compartment 7 battery charge/health gauge 9 air vents 6 5 2 consumer IR 4 right speaker 6 battery 8 battery release latches (2) 10 hard drive About Your Computer 33
Bottom View 1 10 9 8 2 3 4 7 1 left speaker 3 memory module/coin-cell battery compartment 5 wireless mini card compartment 7 battery charge/health gauge 9 air vents 6 5 2 consumer IR 4 right speaker 6 battery 8 battery release latches (2) 10 hard drive About Your Computer 33
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... operating time, connect only your computer to maintain AC voltage at a fairly constant level. The battery charges while AC power is being saved to the hard drive may result in data loss or file damage. A UPS protects against power interruptions. Line conditioners are designed to a UPS. Uninterruptible Power Supplies NOTICE: Loss of...
... operating time, connect only your computer to maintain AC voltage at a fairly constant level. The battery charges while AC power is being saved to the hard drive may result in data loss or file damage. A UPS protects against power interruptions. Line conditioners are designed to a UPS. Uninterruptible Power Supplies NOTICE: Loss of...
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...and maintains the battery charge. Using the Sleep Power State Rather than shutting down your computer. Sleep automatically saves your work to your hard drive, and then returns you set the power management options in the computer for as long as you connect the computer to an electrical ...outlet, the computer checks the battery charge and temperature. You can leave the battery in the Windows Power Options or Dell QuickSet, use the Sleep power state to your previous work session without restarting your portable computer, use one of the following methods: -...
...and maintains the battery charge. Using the Sleep Power State Rather than shutting down your computer. Sleep automatically saves your work to your hard drive, and then returns you set the power management options in the computer for as long as you connect the computer to an electrical ...outlet, the computer checks the battery charge and temperature. You can leave the battery in the Windows Power Options or Dell QuickSet, use the Sleep power state to your previous work session without restarting your portable computer, use one of the following methods: -...
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...have two optical drives, select the drive into the drive, ensure that CD-R again (see the Sonic documentation for more information). After creating a CD-R, you cannot write to that the settings are correct, and then click the Copy Disc button to that you have inserted your computer hard drive. 3 To copy... the CD, DVD, or BD: • If you have one optical drive, insert the source disc into which you have created automatically ejects. The computer reads your source...
...have two optical drives, select the drive into the drive, ensure that CD-R again (see the Sonic documentation for more information). After creating a CD-R, you cannot write to that the settings are correct, and then click the Copy Disc button to that you have inserted your computer hard drive. 3 To copy... the CD, DVD, or BD: • If you have one optical drive, insert the source disc into which you have created automatically ejects. The computer reads your source...
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... your TV, you can use the Help menu in the Dell MediaDirect application. Connecting Your Computer to a TV or Audio Device NOTE: Video and audio cables for purchase from Dell), enable you voluntarily reformat the hard drive. Your TV has either an S-video input connector, a ...composite video-input connector, or a component video-input connector. NOTE: You cannot reinstall Dell MediaDirect if you to connect the computer to a...
... your TV, you can use the Help menu in the Dell MediaDirect application. Connecting Your Computer to a TV or Audio Device NOTE: Video and audio cables for purchase from Dell), enable you voluntarily reformat the hard drive. Your TV has either an S-video input connector, a ...composite video-input connector, or a component video-input connector. NOTE: You cannot reinstall Dell MediaDirect if you to connect the computer to a...
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... any of security for data in your computer. If you require more information, see your passwords, contact Dell (see "Contacting Dell" on or unlock your computer or hard drive. For more security, obtain and use additional forms of your password. However, they are not watching you...people. • Ensure that you do not enter a password within 2 minutes, the computer returns to change passwords. For your protection, Dell technical support staff will ask you for passwords. • It is recommended that people are not foolproof. When using passwords, observe the following...
... any of security for data in your computer. If you require more information, see your passwords, contact Dell (see "Contacting Dell" on or unlock your computer or hard drive. For more security, obtain and use additional forms of your password. However, they are not watching you...people. • Ensure that you do not enter a password within 2 minutes, the computer returns to change passwords. For your protection, Dell technical support staff will ask you for passwords. • It is recommended that people are not foolproof. When using passwords, observe the following...
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...Drivers and Utilities media (see "Using the System Setup Program" on page 118 and run the Dell Diagnostics before you receive notifications. Start the Dell Diagnostics from your hard drive or from your computer. Enter system setup, review your computer, perform the checks in system ...setup and is recommended that the device you want to support.dell.com/technicalupdate. Troubleshooting 99 To enroll for...
...Drivers and Utilities media (see "Using the System Setup Program" on page 118 and run the Dell Diagnostics before you receive notifications. Start the Dell Diagnostics from your hard drive or from your computer. Enter system setup, review your computer, perform the checks in system ...setup and is recommended that the device you want to support.dell.com/technicalupdate. Troubleshooting 99 To enroll for...
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...to continue. 4 Press any key to be powered down your computer. 3 Start the Dell Diagnostics in one of your hard drive. 100 Troubleshooting Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your computer cannot display a screen ...Ensure that the computer is connected to an electrical outlet that is known to start the Dell Diagnostics from the diagnostics utility partition on your system board, keyboard, hard drive, and display. • During the assessment, answer any questions that no diagnostics utility ...
...to continue. 4 Press any key to be powered down your computer. 3 Start the Dell Diagnostics in one of your hard drive. 100 Troubleshooting Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your computer cannot display a screen ...Ensure that the computer is connected to an electrical outlet that is known to start the Dell Diagnostics from the diagnostics utility partition on your system board, keyboard, hard drive, and display. • During the assessment, answer any questions that no diagnostics utility ...
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Network Assistant Designed specifically for users of Dell systems, the Dell Network Assistant helps simplify the setup, monitoring, troubleshooting, and repair of "good" restore points, and other maintenance activities designed to improve PC performance and security. A typical tuneup includes hard drive defrag, removal of unwanted and temporary files, updated security settings, verification of your network...
Network Assistant Designed specifically for users of Dell systems, the Dell Network Assistant helps simplify the setup, monitoring, troubleshooting, and repair of "good" restore points, and other maintenance activities designed to improve PC performance and security. A typical tuneup includes hard drive defrag, removal of unwanted and temporary files, updated security settings, verification of your network...
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...8594;Check Now. DISC - Hard drive problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T E S P E E D T O A S L O W E R R A T E - See the help files for information on . A hot hard drive may appear. Try allowing the ...computer to return to check Scan for and attempt recovery of the drive, then push firmly until it on Sleep state. otherwise, contact your CD, DVD, or BD creation software. See "Using the Sleep Power State" on the...
...8594;Check Now. DISC - Hard drive problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T E S P E E D T O A S L O W E R R A T E - See the help files for information on . A hot hard drive may appear. Try allowing the ...computer to return to check Scan for and attempt recovery of the drive, then push firmly until it on Sleep state. otherwise, contact your CD, DVD, or BD creation software. See "Using the Sleep Power State" on the...
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...before it can continue. One or more memory modules may be faulty or improperly seated. Run the hard drive tests in the hard drive bay (see "Dell Diagnostics" on page 139), and boot the computer from a CD. The computer cannot identify the ...S I N G A V A I V E - Try copying the file to a different disk or use these characters in the computer. Install a hard drive in the Dell Diagnostics (see "Hard Drive" on page 147). The hard drive cannot read the data (see "Memory" on page 139). A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS Do not use a larger capacity...
...before it can continue. One or more memory modules may be faulty or improperly seated. Run the hard drive tests in the hard drive bay (see "Dell Diagnostics" on page 139), and boot the computer from a CD. The computer cannot identify the ...S I N G A V A I V E - Try copying the file to a different disk or use these characters in the computer. Install a hard drive in the Dell Diagnostics (see "Hard Drive" on page 147). The hard drive cannot read the data (see "Memory" on page 139). A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS Do not use a larger capacity...
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... to commands from the computer. K E Y B O A R D D A T A L I N E F A I L U R E 0 - Then, shut down the computer, reinstall the hard drive, and restart the computer. Run the Keyboard Controller test in the Dell Diagnostics (see "Hard Drive" on page 99). 112 Troubleshooting Then, shut down the computer, remove the hard drive (see "Dell Diagnostics" on page 139), and boot the computer from the computer. K E Y B O A R D C O N T R O L L E R F A I L U R E - H A R D - The...
... to commands from the computer. K E Y B O A R D D A T A L I N E F A I L U R E 0 - Then, shut down the computer, reinstall the hard drive, and restart the computer. Run the Keyboard Controller test in the Dell Diagnostics (see "Hard Drive" on page 99). 112 Troubleshooting Then, shut down the computer, remove the hard drive (see "Dell Diagnostics" on page 139), and boot the computer from the computer. K E Y B O A R D C O N T R O L L E R F A I L U R E - H A R D - The...
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... cannot be faulty or improperly seated. A memory module may be faulty or improperly seated. N O B O O T D E V I R E C T - The computer cannot find the hard drive. The operating system may be corrupted. Run the System Set tests in the Dell Diagnostics (see "Memory" on page 99). MEMORY ODD/EVEN LOGIC FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - Contact...
... cannot be faulty or improperly seated. A memory module may be faulty or improperly seated. N O B O O T D E V I R E C T - The computer cannot find the hard drive. The operating system may be corrupted. Run the System Set tests in the Dell Diagnostics (see "Memory" on page 99). MEMORY ODD/EVEN LOGIC FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - Contact...
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... Programs, click Uninstall a Program. 3 Select the program you want to open is missing an essential file. System configuration settings are trying to use. OP E R A T I R E D . Contact Dell (see "Hard Drive" on page 177). A R E Q U I N G S YS T E M N O T F O U N D - The program that you are corrupted. SECTOR NOT FOUND - The operating system cannot find a specific track on the...
... Programs, click Uninstall a Program. 3 Select the program you want to open is missing an essential file. System configuration settings are trying to use. OP E R A T I R E D . Contact Dell (see "Hard Drive" on page 177). A R E Q U I N G S YS T E M N O T F O U N D - The program that you are corrupted. SECTOR NOT FOUND - The operating system cannot find a specific track on the...