MP500 User's Guide
Page 3
... 3 Model Name 3 Trademarks 4 How to Use the Documentation Provided.........5 Safety Precautions 6 Reading the Document 11 Symbols Used in This Guide 11 Legal Limitations on Use of Your Product and Use of Images 12 1 Before Printing 13 Main Components and Their Functions........13 Turning the Machine ON and OFF 19 Document Handling 20 Loading Paper 21 Changing the Print Settings 35 2 Copying 39 Making Copies 39 Changing the Copy Settings 41 Using Useful Copy Functions 41 3 Printing from a Memory Card 48 Using...
... 3 Model Name 3 Trademarks 4 How to Use the Documentation Provided.........5 Safety Precautions 6 Reading the Document 11 Symbols Used in This Guide 11 Legal Limitations on Use of Your Product and Use of Images 12 1 Before Printing 13 Main Components and Their Functions........13 Turning the Machine ON and OFF 19 Document Handling 20 Loading Paper 21 Changing the Print Settings 35 2 Copying 39 Making Copies 39 Changing the Copy Settings 41 Using Useful Copy Functions 41 3 Printing from a Memory Card 48 Using...
MP500 User's Guide
Page 16
... printing. (10) Open Button Press this button to open the Paper Output Tray. (11) Platen Glass Used to load a document to be used regularly here. Paper feeds automatically, one sheet at a time. *Legal-sized paper and 2.13" x 3.39"/ 54.0 x 86.0 mm size paper are output to change the settings or operate the machine. See "Operation Panel Name and Functions" on page 17. (13) Cassette Load paper to be processed. (12) Operation Panel Used to this port. See "Printing Photographs Directly from a Compliant Device" on page 71. (8) Direct Print Port Used when printing directly...
... printing. (10) Open Button Press this button to open the Paper Output Tray. (11) Platen Glass Used to load a document to be used regularly here. Paper feeds automatically, one sheet at a time. *Legal-sized paper and 2.13" x 3.39"/ 54.0 x 86.0 mm size paper are output to change the settings or operate the machine. See "Operation Panel Name and Functions" on page 17. (13) Cassette Load paper to be processed. (12) Operation Panel Used to this port. See "Printing Photographs Directly from a Compliant Device" on page 71. (8) Direct Print Port Used when printing directly...
MP500 User's Guide
Page 18
... the sleep mode or standby mode, do not disconnect and connect the USB cable. Important While the machine is printing from or scanning images to print. Slow flashing (about one second): Ink tank is empty, or the machine is not ready due to a computer using a USB cable. (23) Rear Cover Open when clearing jammed paper. (24) USB Connector (for computer) This is the connector used to connect the machine to an error. Fast flashing (about three seconds): Ink is Displayed...
... the sleep mode or standby mode, do not disconnect and connect the USB cable. Important While the machine is printing from or scanning images to print. Slow flashing (about one second): Ink tank is empty, or the machine is not ready due to a computer using a USB cable. (23) Rear Cover Open when clearing jammed paper. (24) USB Connector (for computer) This is the connector used to connect the machine to an error. Fast flashing (about three seconds): Ink is Displayed...
MP500 User's Guide
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... operation after a printing error was resolved, or if paper jams are displayed on page 55. (19) [Black] Starts black & white copying, or photo scanning. (20) [Color] Starts color copying, photo printing, or scanning. 18 Before Printing Chapter 1 You can use these buttons when and [ ] are cleared. (17 Scroll through menu selections, and increase or decrease the number of copies. (16) [OK] Finalizes your selection for the menu or setting item. Restores the machine to crop the photo that is displayed...
... operation after a printing error was resolved, or if paper jams are displayed on page 55. (19) [Black] Starts black & white copying, or photo scanning. (20) [Color] Starts color copying, photo printing, or scanning. 18 Before Printing Chapter 1 You can use these buttons when and [ ] are cleared. (17 Scroll through menu selections, and increase or decrease the number of copies. (16) [OK] Finalizes your selection for the menu or setting item. Restores the machine to crop the photo that is displayed...
MP500 User's Guide
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... the machine to heat or direct sunlight. Do not print photos or documents that contain graphics on page 116. z Put unused paper back into the package, and store them in hot, damp, or humid conditions. z Be aware that curls easily. In this kind of paper for under . z Media types you cannot use Do not use a large amount of ink for 24 hours. Using such paper...
... the machine to heat or direct sunlight. Do not print photos or documents that contain graphics on page 116. z Put unused paper back into the package, and store them in hot, damp, or humid conditions. z Be aware that curls easily. In this kind of paper for under . z Media types you cannot use Do not use a large amount of ink for 24 hours. Using such paper...
MP500 User's Guide
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z Is the machine connected to install them in popular file formats. Furthermore, you to scan in some country. Scanning Methods „ Scanning Using the MP Navigator MP Navigator enables you can use the OCR (Optical Character Recognition) software to convert scanned paper documents to the Easy Setup Instructions. To launch any of the above application softwares from the machine to your computer or on a memory card. About Scanning Images You can be previewed...
z Is the machine connected to install them in popular file formats. Furthermore, you to scan in some country. Scanning Methods „ Scanning Using the MP Navigator MP Navigator enables you can use the OCR (Optical Character Recognition) software to convert scanned paper documents to the Easy Setup Instructions. To launch any of the above application softwares from the machine to your computer or on a memory card. About Scanning Images You can be previewed...
MP500 User's Guide
Page 95
... not using the machine for a long period of the Print Head. Note Ensure that all the ink tanks are installed in the correct order directed on the LCD after the Scanning Unit (Printer Cover) is protected by dried ink. When unplugging the power cord, be installed in color, or perform Print Head cleaning, about once a month to unplug it after replacing the ink tank, the machine executes Print Head cleaning automatically. The Print Head Holder moves...
... not using the machine for a long period of the Print Head. Note Ensure that all the ink tanks are installed in the correct order directed on the LCD after the Scanning Unit (Printer Cover) is protected by dried ink. When unplugging the power cord, be installed in color, or perform Print Head cleaning, about once a month to unplug it after replacing the ink tank, the machine executes Print Head cleaning automatically. The Print Head Holder moves...
MP500 User's Guide
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... page 116 z "Paper Jams" on page 117 z "Cannot Print Properly from a Photo Index Sheet" on page 120 z "Cannot Print Properly from the machine's operation panel" on page 130 z "An Error Message Appears on the Screen" on page 130 z "Service Error 5100 is Slow / USB 2.0 Hi-Speed Connection Does Not Work" on page 125 z "When You Connect to the on page 130 104 Troubleshooting Chapter 11 If you may encounter when using the machine. message is displayed" on page 129 z "Scanned image not displayed...
... page 116 z "Paper Jams" on page 117 z "Cannot Print Properly from a Photo Index Sheet" on page 120 z "Cannot Print Properly from the machine's operation panel" on page 130 z "An Error Message Appears on the Screen" on page 130 z "Service Error 5100 is Slow / USB 2.0 Hi-Speed Connection Does Not Work" on page 125 z "When You Connect to the on page 130 104 Troubleshooting Chapter 11 If you may encounter when using the machine. message is displayed" on page 129 z "Scanned image not displayed...
MP500 User's Guide
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... installed. Close the inner cover and press [OK]. See "Replacing an Ink Tank" on page 88. Install the appropriate ink tank. You will need to contact the Canon Customer Care Center as soon as follows: z Some ink tanks are flashing red, check how fast they flash. Follow the directions given in the machine. If the Print Head is open or close it . Press the [OK] to cancel the error...
... installed. Close the inner cover and press [OK]. See "Replacing an Ink Tank" on page 88. Install the appropriate ink tank. You will need to contact the Canon Customer Care Center as soon as follows: z Some ink tanks are flashing red, check how fast they flash. Follow the directions given in the machine. If the Print Head is open or close it . Press the [OK] to cancel the error...
MP500 User's Guide
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... Ink Level Information" on the operation panel, confirm that the [Media Type] selected matches the paper loaded. On the [Main] tab of the printer driver, select [Quality & Media] from the pop-up menu, and then ensure that the selected matches the paper loaded. When printing directly from a computer, check the following. Replace the ink tank with a new one second) indicates the ink is not fully inserted. Note If multiple ink tank lamps are flashing, check...
... Ink Level Information" on the operation panel, confirm that the [Media Type] selected matches the paper loaded. On the [Main] tab of the printer driver, select [Quality & Media] from the pop-up menu, and then ensure that the selected matches the paper loaded. When printing directly from a computer, check the following. Replace the ink tank with a new one second) indicates the ink is not fully inserted. Note If multiple ink tank lamps are flashing, check...
MP500 User's Guide
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...] on Canon-brand PictBridgeor Bubble Jet Direct compatible cameras. The error messages and operations may need to be turned on manually or switched to replay mode after taking the actions above:" on . The camera does not support the page size that are using the correct type of paper, see "An Error Message is not resolved even after connected to the machine, depending on page 105. If this machine. No paper/Paper Error Load paper in either the Auto Sheet Feeder or...
...] on Canon-brand PictBridgeor Bubble Jet Direct compatible cameras. The error messages and operations may need to be turned on manually or switched to replay mode after taking the actions above:" on . The camera does not support the page size that are using the correct type of paper, see "An Error Message is not resolved even after connected to the machine, depending on page 105. If this machine. No paper/Paper Error Load paper in either the Auto Sheet Feeder or...
MP500 User's Guide
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... (about three seconds) indicates ink is in progress and you want to clear the error. Replace the ink tank, and close the Scanning Unit (Printer Cover). If printing is low. z The ink tank may be liable for example. Canon shall not be damaged if printing is low. Using refilled ink tanks are installed in red) of the machine. Install a Print Head according to Replace Ink Tank" on page 88. See "Replacing an Ink Tank" on your camera...
... (about three seconds) indicates ink is in progress and you want to clear the error. Replace the ink tank, and close the Scanning Unit (Printer Cover). If printing is low. z The ink tank may be liable for example. Canon shall not be damaged if printing is low. Using refilled ink tanks are installed in red) of the machine. Install a Print Head according to Replace Ink Tank" on page 88. See "Replacing an Ink Tank" on your camera...
MP500 User's Guide
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... MP Drivers. Double-click the CD-ROM icon on your desktop to proceed beyond the Printer Connection screen Reinstall the MP Drivers. You have a defective Setup CD-ROM, please contact the Canon Customer Care Center. Make sure the CD-ROM is displayed when you have a defective Setup CD-ROM. Click [Back] on the desktop, there is a problem with the installation routine. Turn the machine...
... MP Drivers. Double-click the CD-ROM icon on your desktop to proceed beyond the Printer Connection screen Reinstall the MP Drivers. You have a defective Setup CD-ROM, please contact the Canon Customer Care Center. Make sure the CD-ROM is displayed when you have a defective Setup CD-ROM. Click [Back] on the desktop, there is a problem with the installation routine. Turn the machine...
MP500 User's Guide
Page 130
... of ScanGear MP. 128 Troubleshooting Chapter 11 Cause The status of the original on the document glass. Scan each item individually without using the Multi-Scan or Multi-crop function. To print, set the Output resolution to match the size of the platen glass. Error arising from application software specifications. z Keep more than the original. Note If a print out of image missing or surrounded by white...
... of ScanGear MP. 128 Troubleshooting Chapter 11 Cause The status of the original on the document glass. Scan each item individually without using the Multi-Scan or Multi-crop function. To print, set the Output resolution to match the size of the platen glass. Error arising from application software specifications. z Keep more than the original. Note If a print out of image missing or surrounded by white...
MP500 User's Guide
Page 132
... port settings. If paper is loaded, ensure that is preventing the Print Head Holder from moving, cancel printing from the machine's operation panel Cause Action MP Navigator settings do not match Set the MP Navigator [Document Type] and [Document Size] to the interface you are using on the [Ports] tab (or the [Details] tab), or reinstall the MP Drivers. 130 Troubleshooting Chapter 11 Check the printer port settings. 1. An Error Message Appears on the Operation Panel lights. While [Copy] is flashing...
... port settings. If paper is loaded, ensure that is preventing the Print Head Holder from moving, cancel printing from the machine's operation panel Cause Action MP Navigator settings do not match Set the MP Navigator [Document Type] and [Document Size] to the interface you are using on the [Ports] tab (or the [Details] tab), or reinstall the MP Drivers. 130 Troubleshooting Chapter 11 Check the printer port settings. 1. An Error Message Appears on the Operation Panel lights. While [Copy] is flashing...
MP500 User's Guide
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.... Check [Page Size] on both sides of the paper loaded. Note To print on the [Page Setup] tab in the printer properties dialog box (Windows) or the [Page Setup] dialog box (Macintosh) to uninstall the driver. 3. If the lamp on the Operation Panel is correct. z If using a switching hub or other device, disconnect the machine and reconnect it directly to ensure that it matches the size of the loaded paper is off, turn the machine...
.... Check [Page Size] on both sides of the paper loaded. Note To print on the [Page Setup] tab in the printer properties dialog box (Windows) or the [Page Setup] dialog box (Macintosh) to uninstall the driver. 3. If the lamp on the Operation Panel is correct. z If using a switching hub or other device, disconnect the machine and reconnect it directly to ensure that it matches the size of the loaded paper is off, turn the machine...
MP500 User's Guide
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... not supported by this machine. The button for connection referring to select a print mode compliant with this machine. „ Error No.: 2500 is Displayed Cause Auto head align has failed. Set the "Setup CDROM" in your computer and install the onscreen manuals (instruction manuals). Unplug the connecting cable and clear the error. Action Disconnect the camera cable and reconnect it. on page 107. „ For Windows Users Cause The [Instructions] is not displayed. Chapter 11 Troubleshooting 133 „ Error No...
... not supported by this machine. The button for connection referring to select a print mode compliant with this machine. „ Error No.: 2500 is Displayed Cause Auto head align has failed. Set the "Setup CDROM" in your computer and install the onscreen manuals (instruction manuals). Unplug the connecting cable and clear the error. Action Disconnect the camera cable and reconnect it. on page 107. „ For Windows Users Cause The [Instructions] is not displayed. Chapter 11 Troubleshooting 133 „ Error No...
MP500 User's Guide
Page 147
... support* options: z Interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to a technical support person. If the problem cannot be corrected over the telephone. InstantExchange Service expedites, usually by Canon USA. Canon USA offers a range of a defective Product with instructions and a prepaid waybill), follow the enclosed instructions on how to ship the defective Product to location for a ship-to the Canon USA repair...
... support* options: z Interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to a technical support person. If the problem cannot be corrected over the telephone. InstantExchange Service expedites, usually by Canon USA. Canon USA offers a range of a defective Product with instructions and a prepaid waybill), follow the enclosed instructions on how to ship the defective Product to location for a ship-to the Canon USA repair...
MP500 Easy Setup Instructions
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... User's Guide. or A4-size blank paper into the rightmost slot. (2) Press the mark on the ink tank until after closing the Scanning Unit (Printer Cover), see the rear side of the machine. 2 Use [ ] or [ ] on the Operation Panel to the center. For details, see "Language selection" in the U.S. The language setting is installed. You will take several minutes to register your products. 5 Prepare the Print Head. (1) Remove the print head from its lamp lights...
... User's Guide. or A4-size blank paper into the rightmost slot. (2) Press the mark on the ink tank until after closing the Scanning Unit (Printer Cover), see the rear side of the machine. 2 Use [ ] or [ ] on the Operation Panel to the center. For details, see "Language selection" in the U.S. The language setting is installed. You will take several minutes to register your products. 5 Prepare the Print Head. (1) Remove the print head from its lamp lights...
MP500 Easy Setup Instructions
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... guides for Administrator. 2 Enter the password and then click [OK]. Click 2 Click [Restart] to restart your machine to choose the options you product serial number, which is connected. Double-click the [Utilities] folder, then the [Printer Setup Utility] ([Print Center] when using Mac OS X v.10.2.x) icon. Select Easy Install in both the Auto Sheet Feeder and Cassette. 1 Prepare to install. Computer security programs can load paper in order to "2 Install the Print Head...
... guides for Administrator. 2 Enter the password and then click [OK]. Click 2 Click [Restart] to restart your machine to choose the options you product serial number, which is connected. Double-click the [Utilities] folder, then the [Printer Setup Utility] ([Print Center] when using Mac OS X v.10.2.x) icon. Select Easy Install in both the Auto Sheet Feeder and Cassette. 1 Prepare to install. Computer security programs can load paper in order to "2 Install the Print Head...
