MP500 User's Guide
Page 3
...63 Printing Photographs Directly from a PictBridge Compliant Device 65 Printing Photographs Directly from a Canon Bubble Jet Direct Compatible Digital Camera 67 5 Printing Photographs from a Wireless Communication ...Communication 71 Performing Bluetooth Communication ..........73 6 Printing from Your Computer 75 Printing with Windows 75 Printing with Macintosh 77 7 Scanning Images 80 About Scanning Images 80 Scanning...121 Cannot Print Properly through Wireless Communication 123 Cannot Install the MP Drivers 124 Cannot Connect to Computer Properly ...... 125 Problems Scanning 126 An...
...63 Printing Photographs Directly from a PictBridge Compliant Device 65 Printing Photographs Directly from a Canon Bubble Jet Direct Compatible Digital Camera 67 5 Printing Photographs from a Wireless Communication ...Communication 71 Performing Bluetooth Communication ..........73 6 Printing from Your Computer 75 Printing with Windows 75 Printing with Macintosh 77 7 Scanning Images 80 About Scanning Images 80 Scanning...121 Cannot Print Properly through Wireless Communication 123 Cannot Install the MP Drivers 124 Cannot Connect to Computer Properly ...... 125 Problems Scanning 126 An...
MP500 User's Guide
Page 24
...101.6 x 152.4 mm) 10 sheets (A4, Letter, 5" x 7" / 127.0 x 177.8 mm), 20 sheets (4" x 6" / 101.6 x 152.4 mm) Printer Driver Setting for [Media Type] [Photo Paper Plus Glossy] Photo Paper Plus Double Sided*2, *3 PP-101D 10 sheets (A4, Letter, 5" 10 sheets (A4, Letter, 5" [Photo... 17 lb), up to purchase some Canon branded paper depending on your computer. *3 When loading a stack of printing media types, refer to the Printer Driver Guide. 22 Before Printing Chapter 1 ... one sheet at a time. *4 When Windows is Canon specialty media. Select [Plain Paper] from a Mobile Phone" on page 35.
...101.6 x 152.4 mm) 10 sheets (A4, Letter, 5" x 7" / 127.0 x 177.8 mm), 20 sheets (4" x 6" / 101.6 x 152.4 mm) Printer Driver Setting for [Media Type] [Photo Paper Plus Glossy] Photo Paper Plus Double Sided*2, *3 PP-101D 10 sheets (A4, Letter, 5" 10 sheets (A4, Letter, 5" [Photo... 17 lb), up to purchase some Canon branded paper depending on your computer. *3 When loading a stack of printing media types, refer to the Printer Driver Guide. 22 Before Printing Chapter 1 ... one sheet at a time. *4 When Windows is Canon specialty media. Select [Plain Paper] from a Mobile Phone" on page 35.
MP500 User's Guide
Page 31
... landscape orientation (B) can cause the paper to select the page size. z Loading Paper Note For detailed information on the specialty media Canon provides for use only the Cassette, check any usage restrictions in the Auto Sheet Feeder. See "Recommended Paper and Requirements" on page... Requirements" on page 77. 1 3 2 Important Always load paper in the printer driver. When using the machine connected to a computer, select the page size of the printer driver settings, refer to "Printing with Windows" on page 75, or "Printing with its various printers, refer to use with ...
... landscape orientation (B) can cause the paper to select the page size. z Loading Paper Note For detailed information on the specialty media Canon provides for use only the Cassette, check any usage restrictions in the Auto Sheet Feeder. See "Recommended Paper and Requirements" on page... Requirements" on page 77. 1 3 2 Important Always load paper in the printer driver. When using the machine connected to a computer, select the page size of the printer driver settings, refer to "Printing with Windows" on page 75, or "Printing with its various printers, refer to use with ...
MP500 User's Guide
Page 36
... Switch] so that the Cassette Lamp lights. 4 5 When performing copy direct printing without using a computer, press [Settings] to natural aging. For information on the printer driver settings, refer to 4" x 6" / 101.6 mm x 152.4 mm or 5" x 7" / 127.0 x 177.8 mm size for a long time. z If you are using... the machine connected to "Printing with Windows" on page 75, or "Printing with the print side facing DOWN. z You can cause paper jams. 1 Load the paper into the Cassette with Macintosh" on ...
... Switch] so that the Cassette Lamp lights. 4 5 When performing copy direct printing without using a computer, press [Settings] to natural aging. For information on the printer driver settings, refer to 4" x 6" / 101.6 mm x 152.4 mm or 5" x 7" / 127.0 x 177.8 mm size for a long time. z If you are using... the machine connected to "Printing with Windows" on page 75, or "Printing with the print side facing DOWN. z You can cause paper jams. 1 Load the paper into the Cassette with Macintosh" on ...
MP500 User's Guide
Page 106
... message is Displayed" on the LCD or troubleshooting tips for problems you cannot find appropriate tips for your problem, refer to a Computer Running Windows XP, the Screen Shows the Warning Message "High-SPEED USB Device Plugged into non-High-SPEED USB Hub"" on page 125 z "Problems ... incorrect when scanning from the Digital Camera" on page 121 z "Cannot Print Properly through Wireless Communication" on page 123 z "Cannot Install the MP Drivers" on page 124 z "Cannot Connect to Computer Properly" on page 125 z "Printing Speed is Slow / USB 2.0 Hi-Speed Connection Does Not Work...
... message is Displayed" on the LCD or troubleshooting tips for problems you cannot find appropriate tips for your problem, refer to a Computer Running Windows XP, the Screen Shows the Warning Message "High-SPEED USB Device Plugged into non-High-SPEED USB Hub"" on page 125 z "Problems ... incorrect when scanning from the Digital Camera" on page 121 z "Cannot Print Properly through Wireless Communication" on page 123 z "Cannot Install the MP Drivers" on page 124 z "Cannot Connect to Computer Properly" on page 125 z "Printing Speed is Slow / USB 2.0 Hi-Speed Connection Does Not Work...
MP500 User's Guide
Page 113
... z Check [Page Size] on the [Page Setup] tab in the printer properties dialog box of the printer driver (Windows) or the [Page Setup] dialog box of the printer driver (Macintosh) to dry. Open the printer properties dialog box. 2. When the confirmation message is selected. Interrupt printing...[View Printer Status]. 3. The machine has been printing continuously over a long period. Wait until data is deleted. 1. Use Canon IJ Status Monitor in Windows or Printer Setup Utility (or Print Center) in the Printer menu. The print job is processed. Chapter 11 Troubleshooting 111 Click...
... z Check [Page Size] on the [Page Setup] tab in the printer properties dialog box of the printer driver (Windows) or the [Page Setup] dialog box of the printer driver (Macintosh) to dry. Open the printer properties dialog box. 2. When the confirmation message is selected. Interrupt printing...[View Printer Status]. 3. The machine has been printing continuously over a long period. Wait until data is deleted. 1. Use Canon IJ Status Monitor in Windows or Printer Setup Utility (or Print Center) in the Printer menu. The print job is processed. Chapter 11 Troubleshooting 111 Click...
MP500 User's Guide
Page 114
...reduced printing] in the [Page Setup] tab and select [Use reduced printing]. 1. Open the printer properties dialog box. 2. Click [Print Area Setup] in the printer driver. Action Check that the document is not loaded with the When loading the document on the Platen Glass, the side to be copied side to... page 100. 112 Troubleshooting Chapter 11 Cause Action The size of the print data is too large, part of it may be lost. For Windows XP and Windows 2000, if the size of the data is too large. On the [Page Setup] tab, click [Print Options]. 3. Note When Reduce spool data ...
...reduced printing] in the [Page Setup] tab and select [Use reduced printing]. 1. Open the printer properties dialog box. 2. Click [Print Area Setup] in the printer driver. Action Check that the document is not loaded with the When loading the document on the Platen Glass, the side to be copied side to... page 100. 112 Troubleshooting Chapter 11 Cause Action The size of the print data is too large, part of it may be lost. For Windows XP and Windows 2000, if the size of the data is too large. On the [Page Setup] tab, click [Print Options]. 3. Note When Reduce spool data ...
MP500 User's Guide
Page 126
... (including anti-virus software) running in the Easy Setup Instructions and reinstall the MP Drivers. Check the cable connection. 7. For non-Windows XP users, open application softwares before reinstalling the MP Drivers. Click [Cancel] on the screen that the CD-ROM icon is a problem with... Setup CD-ROM. You have a defective Setup CD-ROM, please contact the Canon Customer Care Center. Cannot Install the MP Drivers Cause Unable to start automatically when the Setup CDROM is readable from Windows Explorer. Click [Start Over] on the [Welcome] screen, then remove the CD...
... (including anti-virus software) running in the Easy Setup Instructions and reinstall the MP Drivers. Check the cable connection. 7. For non-Windows XP users, open application softwares before reinstalling the MP Drivers. Click [Cancel] on the screen that the CD-ROM icon is a problem with... Setup CD-ROM. You have a defective Setup CD-ROM, please contact the Canon Customer Care Center. Cannot Install the MP Drivers Cause Unable to start automatically when the Setup CDROM is readable from Windows Explorer. Click [Start Over] on the [Welcome] screen, then remove the CD...
MP500 User's Guide
Page 127
... that does Your environment is not fully compatible with USB 2.0. Reinstall the MP Drivers. not support USB 2.0 Hi-Speed. z The USB port on your computer . When You Connect to a Computer Running Windows XP, the Screen Shows the Warning Message "High-SPEED USB Device Plugged into ... USB 2.0 Hi-Speed connection. Obtain the latest version of the USB 2.0 Hi-Speed driver and install it on your computer . Cause The computer has an old version of the software installed. (Canon MultiPASS is registered as a program in the [Start] menu.) Installation procedure not followed ...
... that does Your environment is not fully compatible with USB 2.0. Reinstall the MP Drivers. not support USB 2.0 Hi-Speed. z The USB port on your computer . When You Connect to a Computer Running Windows XP, the Screen Shows the Warning Message "High-SPEED USB Device Plugged into ... USB 2.0 Hi-Speed connection. Obtain the latest version of the USB 2.0 Hi-Speed driver and install it on your computer . Cause The computer has an old version of the software installed. (Canon MultiPASS is registered as a program in the [Start] menu.) Installation procedure not followed ...
MP500 User's Guide
Page 132
...setting according to the interface you are using on the [Ports] tab (or the [Details] tab), or reinstall the MP Drivers. 130 Troubleshooting Chapter 11 Action Ensure that the lamp on how to resolve the error, refer to match the originals. If ...132; Writing Error/Output Error/Communication Error Cause Machine is initializing. For non-Windows XP, click [Start], select [Settings], and then [Printers]. 2. A USB port is selected if either [USBnnn (Canon MP500 Series Printer)] or [MPUSBPRNnn (Canon MP500 Printer)] (where n is a number) is off the machine and turn the...
...setting according to the interface you are using on the [Ports] tab (or the [Details] tab), or reinstall the MP Drivers. 130 Troubleshooting Chapter 11 Action Ensure that the lamp on how to resolve the error, refer to match the originals. If ...132; Writing Error/Output Error/Communication Error Cause Machine is initializing. For non-Windows XP, click [Start], select [Settings], and then [Printers]. 2. A USB port is selected if either [USBnnn (Canon MP500 Series Printer)] or [MPUSBPRNnn (Canon MP500 Printer)] (where n is a number) is off the machine and turn the...
MP500 User's Guide
Page 133
...5" x 7" / 127.0 x 177.8 mm. z If using a switching hub or other device, disconnect the machine and reconnect it directly to uninstall the driver. 3. Replace the cable(s) and try printing again. Cause Machine is flashing orange, an error may occur in the machine. Follow the on the Operation Panel...the Operation Panel is initializing. z There could also be a problem with the device. MP Drivers is Displayed on the LCD" on the [Page Setup] tab in the printer properties dialog box (Windows) or the [Page Setup] dialog box (Macintosh) to the computer. Action Check the ...
...5" x 7" / 127.0 x 177.8 mm. z If using a switching hub or other device, disconnect the machine and reconnect it directly to uninstall the driver. 3. Replace the cable(s) and try printing again. Cause Machine is flashing orange, an error may occur in the machine. Follow the on the Operation Panel...the Operation Panel is initializing. z There could also be a problem with the device. MP Drivers is Displayed on the LCD" on the [Page Setup] tab in the printer properties dialog box (Windows) or the [Page Setup] dialog box (Macintosh) to the computer. Action Check the ...
MP500 User's Guide
Page 135
...with this machine. Action The [Instructions] on the printer driver screen. Set the "Setup CD-ROM" in your computer and install the on -screen manuals (instruction manuals) are not installed. on page 107. For Windows Users Cause The [Instructions] is not displayed on the... printer driver screen is not displayed if the onscreen manuals (instruction manuals) are using a digital camera or digital video camcorder...
...with this machine. Action The [Instructions] on the printer driver screen. Set the "Setup CD-ROM" in your computer and install the on -screen manuals (instruction manuals) are not installed. on page 107. For Windows Users Cause The [Instructions] is not displayed on the... printer driver screen is not displayed if the onscreen manuals (instruction manuals) are using a digital camera or digital video camcorder...
MP500 User's Guide
Page 139
... above to install the on -screen manuals using the Setup CD-ROM by either of the application softwares supplied with the MP driver and application softwares. How to Read the On-screen Manuals The on-screen manuals are manuals to be displayed properly depending on your... operating system. z Browser: Help Viewer Note The on your computer. z Browser: Windows HTML Help Viewer Note z Microsoft Internet Explorer 5.0 or later must be displayed properly depending on -screen manual may not be installed. z The ...
... above to install the on -screen manuals using the Setup CD-ROM by either of the application softwares supplied with the MP driver and application softwares. How to Read the On-screen Manuals The on-screen manuals are manuals to be displayed properly depending on your... operating system. z Browser: Help Viewer Note The on your computer. z Browser: Windows HTML Help Viewer Note z Microsoft Internet Explorer 5.0 or later must be displayed properly depending on -screen manual may not be installed. z The ...
MP500 User's Guide
Page 144
... system up to date with a USB 2.0 Hi-Speed interface. Any non-Microsoft USB 2.0 drivers are not guaranteed. *5 All operations are not guaranteed for USB 2.0 Hi-Speed performance. z Available hard-disk space Windows XP/Windows 2000/Windows Me/Windows 98: 650 MB z Canon IJ Status Monitor cannot be displayed properly depending on -screen manual may not be...
... system up to date with a USB 2.0 Hi-Speed interface. Any non-Microsoft USB 2.0 drivers are not guaranteed. *5 All operations are not guaranteed for USB 2.0 Hi-Speed performance. z Available hard-disk space Windows XP/Windows 2000/Windows Me/Windows 98: 650 MB z Canon IJ Status Monitor cannot be displayed properly depending on -screen manual may not be...
MP500 Easy Setup Instructions
Page 2
...up menu. Be sure [COPY] stops flashing and all the lamps on the machine. • In Windows 2000, the machine may cause the machine not to make sure the driver has been installed correctly. 1. IMPORTANT If the following to be detected. Step 1: Connect the USB ...Install]. • To read descriptions of the software. Disconnect the USB cable. 3. Step 2: Prepare the Setup CD-ROM. 1 Turn ON your computer. Select [MP500] from the 5" x 7" (127 x 177.8) bottom of the machine. Select [Applications] from Mac OS X v.10.3.3 or earlier: Restarting the computer while connected...
...up menu. Be sure [COPY] stops flashing and all the lamps on the machine. • In Windows 2000, the machine may cause the machine not to make sure the driver has been installed correctly. 1. IMPORTANT If the following to be detected. Step 1: Connect the USB ...Install]. • To read descriptions of the software. Disconnect the USB cable. 3. Step 2: Prepare the Setup CD-ROM. 1 Turn ON your computer. Select [MP500] from the 5" x 7" (127 x 177.8) bottom of the machine. Select [Applications] from Mac OS X v.10.3.3 or earlier: Restarting the computer while connected...