MP500 User's Guide
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... Compliant Device 63 Connecting to a PictBridge Compliant Device 63 Printing Photographs Directly from a PictBridge Compliant Device 65 Printing Photographs Directly from a Canon Bubble Jet Direct Compatible Digital Camera 67 5 Printing Photographs from a Wireless Communication Device 70 Setting the Page Size, Media Type, and Layout...123 Cannot Install the MP Drivers 124 Cannot Connect to Computer Properly ...... 125 Problems Scanning 126 An Error Message Appears on the Screen 130 If You Cannot Resolve the Problem 134 12 Appendix 135 Printing Area 135 How to Read the On-screen Manuals...
... Compliant Device 63 Connecting to a PictBridge Compliant Device 63 Printing Photographs Directly from a PictBridge Compliant Device 65 Printing Photographs Directly from a Canon Bubble Jet Direct Compatible Digital Camera 67 5 Printing Photographs from a Wireless Communication Device 70 Setting the Page Size, Media Type, and Layout...123 Cannot Install the MP Drivers 124 Cannot Connect to Computer Properly ...... 125 Problems Scanning 126 An Error Message Appears on the Screen 130 If You Cannot Resolve the Problem 134 12 Appendix 135 Printing Area 135 How to Read the On-screen Manuals...
MP500 User's Guide
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... ink tank lamp is empty or running the Print Head maintenance, align the Print Head. Step 2 See "Print Head Cleaning" on page 97 If the problem remains after running low. Note Before printing the nozzle check pattern or cleaning the Print Head, check the following; - If any one of the lamps... automatically" on page 99 Performing Maintenance 1 Press [ON/OFF] to turn on page 98 Note If [Print Head Deep Cleaning] does not resolve the problem, contact the Canon Customer Care Center.
... ink tank lamp is empty or running the Print Head maintenance, align the Print Head. Step 2 See "Print Head Cleaning" on page 97 If the problem remains after running low. Note Before printing the nozzle check pattern or cleaning the Print Head, check the following; - If any one of the lamps... automatically" on page 99 Performing Maintenance 1 Press [ON/OFF] to turn on page 98 Note If [Print Head Deep Cleaning] does not resolve the problem, contact the Canon Customer Care Center.
MP500 User's Guide
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... remains, the Print Head may be damaged. Then turn on page 95. First, try adjusting the Print Head automatically. Contact the Canon Customer Care Center. Aligning Print Head automatically If the ruled lines are clean. Chapter 10 Routine Maintenance 99 See "Adjusting the ...Print Head Manually" on page 88. (2) If the problem remains, make sure that the Print Head nozzles are shifted after running the Print Head maintenance, align the Print Head. See "Printing the Nozzle...
... remains, the Print Head may be damaged. Then turn on page 95. First, try adjusting the Print Head automatically. Contact the Canon Customer Care Center. Aligning Print Head automatically If the ruled lines are clean. Chapter 10 Routine Maintenance 99 See "Adjusting the ...Print Head Manually" on page 88. (2) If the problem remains, make sure that the Print Head nozzles are shifted after running the Print Head maintenance, align the Print Head. See "Printing the Nozzle...
MP500 User's Guide
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... to leave any other chemical cleaner to select and then press [OK]. Paper tissue powders or fine threads may remain inside the machine and cause problems such as thinners, benzene, acetone, or any residue, especially on the Platen Glass. Then wipe with a clean, soft, dry, lint-free cloth making sure not...
... to leave any other chemical cleaner to select and then press [OK]. Paper tissue powders or fine threads may remain inside the machine and cause problems such as thinners, benzene, acetone, or any residue, especially on the Platen Glass. Then wipe with a clean, soft, dry, lint-free cloth making sure not...
MP500 User's Guide
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If the printed paper is being cleaned. Chapter 10 Routine Maintenance 103 The confirmation screen is displayed. (2) (3) Use [ ] or [ ] to print the pattern. If the problem remains after performing cleaning again, the protrusions inside the machine may be fed from the Auto Sheet Feeder to select , then press [OK]. z Do not ...
If the printed paper is being cleaned. Chapter 10 Routine Maintenance 103 The confirmation screen is displayed. (2) (3) Use [ ] or [ ] to print the pattern. If the problem remains after performing cleaning again, the protrusions inside the machine may be fed from the Auto Sheet Feeder to select , then press [OK]. z Do not ...
MP500 User's Guide
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... "Ink Does Not Come Out/Printing is Blurred/Colors are Wrong/White Streaks/Straight Lines are displayed on the LCD or troubleshooting tips for your problem, refer to a Computer Running Windows XP, the Screen Shows the Warning Message "High-SPEED USB Device Plugged into non-High-SPEED USB Hub"" ...on page 125 z "Problems Scanning" on page 126 z "Scanner won't work" on page 126 z "ScanGear MP won't start" on page 126 z "Computer stops operating during scanning" on...
... "Ink Does Not Come Out/Printing is Blurred/Colors are Wrong/White Streaks/Straight Lines are displayed on the LCD or troubleshooting tips for your problem, refer to a Computer Running Windows XP, the Screen Shows the Warning Message "High-SPEED USB Device Plugged into non-High-SPEED USB Hub"" ...on page 125 z "Problems Scanning" on page 126 z "Scanner won't work" on page 126 z "ScanGear MP won't start" on page 126 z "Computer stops operating during scanning" on...
MP500 User's Guide
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...Align the Print Head so the Paper Output Slot will release the function for detecting the remaining ink level. Contact the Canon Customer Care Center. Printing under the situation may have occurred. Automatic head alignment cannot be correctly detected. After carrying out... the above measures, if the problem continues after connecting the camera to select a print mode compliant with PictBridge before connecting the camera. Disconnect the camera cable, ...
...Align the Print Head so the Paper Output Slot will release the function for detecting the remaining ink level. Contact the Canon Customer Care Center. Printing under the situation may have occurred. Automatic head alignment cannot be correctly detected. After carrying out... the above measures, if the problem continues after connecting the camera to select a print mode compliant with PictBridge before connecting the camera. Disconnect the camera cable, ...
MP500 User's Guide
Page 113
... are printing a document with a large printing area (with small margins) or are printing multiple sets, printing may solve the problem. Use Canon IJ Status Monitor in Windows or Printer Setup Utility (or Print Center) in the [Printer] menu. Ensure that the page ... Macintosh for the deletion. 1. Incorrect page size is any circumstances touch it. Cause Action Unnecessary print jobs are queued./ Computer problems Restart your machine displayed under any . If you are printing high-resolution documents such as photographs or illustrations. Do not under ...
... are printing a document with a large printing area (with small margins) or are printing multiple sets, printing may solve the problem. Use Canon IJ Status Monitor in Windows or Printer Setup Utility (or Print Center) in the [Printer] menu. Ensure that the page ... Macintosh for the deletion. 1. Incorrect page size is any circumstances touch it. Cause Action Unnecessary print jobs are queued./ Computer problems Restart your machine displayed under any . If you are printing high-resolution documents such as photographs or illustrations. Do not under ...
MP500 User's Guide
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... Troubleshooting Chapter 11 On the [Page Setup] tab, click [Print Options]. 3. For Windows XP and Windows 2000, if the size of it may solve the problem. 1.
... Troubleshooting Chapter 11 On the [Page Setup] tab, click [Print Options]. 3. For Windows XP and Windows 2000, if the size of it may solve the problem. 1.
MP500 User's Guide
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z This section describes errors that are indicated on page 94. If you are using . If the problem is still unresolved, select some other troubles with a digital camera, contact the manufacturer of the camera. z The print head nozzles may be ...resume printing. Error Message On Camera Printer in the display on your camera to stop printing. Chapter 11 Troubleshooting 121 Note z PictBridge or Canon Bubble Jet Direct compatible digital cameras can be switched to printing mode before connection. Open the Paper Output Tray to your machine for direct printing...
z This section describes errors that are indicated on page 94. If you are using . If the problem is still unresolved, select some other troubles with a digital camera, contact the manufacturer of the camera. z The print head nozzles may be ...resume printing. Error Message On Camera Printer in the display on your camera to stop printing. Chapter 11 Troubleshooting 121 Note z PictBridge or Canon Bubble Jet Direct compatible digital cameras can be switched to printing mode before connection. Open the Paper Output Tray to your machine for direct printing...
MP500 User's Guide
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... the CD-ROM. Click [Start], select [My Computer] and then double-click the CD-ROM icon. Contact the Canon Customer Care Center. Make sure the CD-ROM is a problem with the installation routine. Click [Exit] on your desktop to proceed beyond the Printer Connection screen Reinstall the MP Drivers...icon on the screen that the CD-ROM icon is inserted into the drive. 1. You have a defective Setup CD-ROM, please contact the Canon Customer Care Center. Cannot Install the MP Drivers Cause Unable to start automatically when the Setup CDROM is displayed when you have a defective Setup...
... the CD-ROM. Click [Start], select [My Computer] and then double-click the CD-ROM icon. Contact the Canon Customer Care Center. Make sure the CD-ROM is a problem with the installation routine. Click [Exit] on your desktop to proceed beyond the Printer Connection screen Reinstall the MP Drivers...icon on the screen that the CD-ROM icon is inserted into the drive. 1. You have a defective Setup CD-ROM, please contact the Canon Customer Care Center. Cannot Install the MP Drivers Cause Unable to start automatically when the Setup CDROM is displayed when you have a defective Setup...
MP500 User's Guide
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... this machine in the application software. Example: ArcSoft PhotoStudio *Display may be named [Select TWAIN-compliant device] instead of [Select Source]. 126 Troubleshooting Chapter 11 Problems Scanning Scanner won 't start Cause Scanner driver (ScanGear MP) not installed. Scanner is not recognized by the computer.
... this machine in the application software. Example: ArcSoft PhotoStudio *Display may be named [Select TWAIN-compliant device] instead of [Select Source]. 126 Troubleshooting Chapter 11 Problems Scanning Scanner won 't start Cause Scanner driver (ScanGear MP) not installed. Scanner is not recognized by the computer.
MP500 User's Guide
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...-cropped photos) cannot be scanned at once. z If an original is adjusted automatically to match the size of if you otherwise want to [OFF] in problems. Parts of true- Set [Reduce Dust and Scratches], [Fading Correction], and [Descreen] to specify a custom scan area, specify the scan area manually. Refer to...
...-cropped photos) cannot be scanned at once. z If an original is adjusted automatically to match the size of if you otherwise want to [OFF] in problems. Parts of true- Set [Reduce Dust and Scratches], [Fading Correction], and [Descreen] to specify a custom scan area, specify the scan area manually. Refer to...
MP500 User's Guide
Page 133
...the machine and reconnect it directly to ensure that it matches the size of the page manually, follow the procedure below. If successful, the problem may have been with the device. Chapter 11 Troubleshooting 131 Click [Start], and select [All Program]s (or [Programs]), the name of ... not selected in the printer driver. Action Ensure that the printer cable is off, turn the machine on page 105. If successful, the problem may occur in the machine. Uninstall then reinstall the MP Drivers. 1. Action Check the page size setting from within your machine, and Uninstall...
...the machine and reconnect it directly to ensure that it matches the size of the page manually, follow the procedure below. If successful, the problem may have been with the device. Chapter 11 Troubleshooting 131 Click [Start], and select [All Program]s (or [Programs]), the name of ... not selected in the printer driver. Action Ensure that the printer cable is off, turn the machine on page 105. If successful, the problem may occur in the machine. Uninstall then reinstall the MP Drivers. 1. Action Check the page size setting from within your machine, and Uninstall...
MP500 User's Guide
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... the workarounds in this chapter, please contact the Canon Customer Care Center. Never attempt to satisfy customers. Before contacting the Canon Customer Care Center, confirm the following: z Product name: PIXMA MP500 z Serial number: written on label inside machine z Details of the problem z What you cannot resolve the problem with any of whether the warranty has expired.
... the workarounds in this chapter, please contact the Canon Customer Care Center. Never attempt to satisfy customers. Before contacting the Canon Customer Care Center, confirm the following: z Product name: PIXMA MP500 z Serial number: written on label inside machine z Details of the problem z What you cannot resolve the problem with any of whether the warranty has expired.
MP500 User's Guide
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...only. This limited warranty shall only apply if the Product is given by Canon USA, including any consumables, such as paper or ink cartridges, as to the Product or cause abnormally frequent service calls or service problems. (c) If the Product has had its original container or (b) for ...90 days from misuse, abuse or failure to be defective upon inspection, will be presumed to have no warranty or replacement. PLEASE CONTACT CANON USA IMMEDIATELY IF YOU HAVE NOT ...
...only. This limited warranty shall only apply if the Product is given by Canon USA, including any consumables, such as paper or ink cartridges, as to the Product or cause abnormally frequent service calls or service problems. (c) If the Product has had its original container or (b) for ...90 days from misuse, abuse or failure to be defective upon inspection, will be presumed to have no warranty or replacement. PLEASE CONTACT CANON USA IMMEDIATELY IF YOU HAVE NOT ...
MP500 User's Guide
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... Facility (ASF) network. You will be obtained from Canon USA's Web site at: www.canontechsupport.com or by calling the Canon USA Customer Care Center at 1-800-828-4040, or any time while speaking to diagnose the nature of the problem. Canon USA offers a range of the ASF(s) near you may... be repaired or exchanged, as determined by Canon USA, and returned without charge by the second business day, the exchange of the replacement Product...
... Facility (ASF) network. You will be obtained from Canon USA's Web site at: www.canontechsupport.com or by calling the Canon USA Customer Care Center at 1-800-828-4040, or any time while speaking to diagnose the nature of the problem. Canon USA offers a range of the ASF(s) near you may... be repaired or exchanged, as determined by Canon USA, and returned without charge by the second business day, the exchange of the replacement Product...
MP500 User's Guide
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...24 hours, 7 days a week (1800-OK-CANON) z Free live technical support Mon - Fri 9am-8pm EST (excluding holidays) for products still under warranty (1-800-OK-CANON) z The location of the authorized service facility nearest you (1-800-OK-CANON) If the problem cannot be corrected by using one of the ...above or via the website at www.canon.ca * Support program specifics are available at the time ...
...24 hours, 7 days a week (1800-OK-CANON) z Free live technical support Mon - Fri 9am-8pm EST (excluding holidays) for products still under warranty (1-800-OK-CANON) z The location of the authorized service facility nearest you (1-800-OK-CANON) If the problem cannot be corrected by using one of the ...above or via the website at www.canon.ca * Support program specifics are available at the time ...
MP500 Easy Setup Instructions
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... not touch! Lower the lock lever carefully and press it . The Print Head positions is complete. The pattern is not removed completely, problems with the print side face up. PRINTED IN THAILAND Do not press! IMPORTANT electrical contacts Do not touch the electrical contacts. (1) Insert the... LCD. Click Close the Inner Cover. You can change without notice. Hardware setup and Print Head alignment is automatically aligned. xx2005A © CANON INC. 2005 © ArcSoft, Inc. See the rear side of this to the color guide on print quality. If the orange-colored ...
... not touch! Lower the lock lever carefully and press it . The Print Head positions is complete. The pattern is not removed completely, problems with the print side face up. PRINTED IN THAILAND Do not press! IMPORTANT electrical contacts Do not touch the electrical contacts. (1) Insert the... LCD. Click Close the Inner Cover. You can change without notice. Hardware setup and Print Head alignment is automatically aligned. xx2005A © CANON INC. 2005 © ArcSoft, Inc. See the rear side of this to the color guide on print quality. If the orange-colored ...