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Question posted by olaxidyox2 on January 26th, 2012

Problem With Black Ink 3e

Hi, For some days now black ink 3e doesnt' function, so I can't get a proper printing. I have already done mayn cleanings and deep cleanings also, but the problem is still exist. Is there any other possible solution? B.R.

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Answer #1: Posted by markempee on January 26th, 2012 6:57 PM

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It might not just a blank ink problem, there might be a problem with the cartridge of the printer. Remember that the cartridge is a part of the printer that holds both the blank and colored ink. The best you have to do is to change the cartridge of your printer, remember the exact model number of the cartridge because not all cartridges are compatible to all printers. Goodluck.

Related Canon PIXMA iP5000 Manual Pages

iP5000 Quick Start Guide - Page 5

... 38 Printing Maintenance Replacing an Ink Tank 42 When Printing Becomes Faint or Colors are Incorrect 48 Printing the Nozzle Check Pattern 49 Print Head Cleaning 53 Print Head Deep Cleaning 57 Aligning the Print Head 61 Troubleshooting Cannot Install the Printer Driver 66 Print Quality is Poor or Contains Errors 67 Troubleshooting Printer Hardware 69 Paper Does Not Feed Properly 71...

iP5000 Quick Start Guide - Page 47

... appears as soon as printing begins. Tank with a new ink tank. Printing will resume as soon as possible. Empty ink tank The ink tank with [X] symbol is finished, replace the ink tank immediately. If you continue printing with an empty ink tank. Should missing characters or white streaks appear despite sufficient ink levels, refer to "When Printing Becomes Faint or Colors...

iP5000 Quick Start Guide - Page 48

If you click: Delete Job, the printer cancels the current printing job. Stop Job, the printer stops the current printing job. BJ Printer Utility appears. (5) Select Ink level Information from the Product list and click Maintenance. Tank with an empty ink tank, it may cause problems. z If you continue printing with low ink level 44 When using Mac OS X v.10.2, select...

iP5000 Quick Start Guide - Page 51

... Holder moves to dry out and the printer may occur even when black-and-white or grayscale printing is reinstalled. z Ensure that the Inner Cover is now complete. z Color ink consumption may not operate properly if it out in the head cleaning and deep cleaning, which are necessary to maintain the printer's capabilities. Do not perform any other operations...

iP5000 Quick Start Guide - Page 52

... performing print head cleaning three times Step 3 See "Print Head Deep Cleaning" on the ink tank and ensure that the ink tank contains ink. z If the ruled lines are shifted Step 1 See "Aligning the Print Head" on page 53 After print head cleaning, print the nozzle check pattern. If the problem remains after running the print head maintenance, align the Print Head. Before printing the...

iP5000 Quick Start Guide - Page 56

.... If no lines of ink is insufficient. Printing Maintenance „ Examining the Nozzle Check Pattern The nozzle check pattern should appear as follows when ink is not enough ink. Replace the ink tank if the remaining amount of the group (1) pattern are missing, the "Black" print head nozzle needs cleaning. Examine the nozzle check pattern output by the printer.

iP5000 Quick Start Guide - Page 57

..." on page 52. 1 Ensure that cleaning the Print Head causes waste ink to be cleaned from the Start Menu" on . 2 Open the printer properties dialog box. See "Opening the Printer Properties Dialog Box Directly from the printer itself. Cleaning the Print Head consumes ink, so perform Print Head Cleaning only when necessary. Cleaning the Print Head Without a Computer z The Print Head can also be...

iP5000 Quick Start Guide - Page 58

.... z The nozzle check pattern will not be cleaned. When cleaning the nozzles of black ink tanks: select Black to clean the nozzles of BCI-3eBK, Color to 40 seconds. Print Head Cleaning starts when the POWER lamp starts blinking. See "Print Head Deep Cleaning" on page 52. 1 Ensure that the printer is insufficient. The Print Head Cleaning dialog box of step 3-(3) is not enough...

iP5000 Quick Start Guide - Page 59

... dialog box. This takes about 30 to be cleaned. When cleaning the nozzles of black ink tanks: select Black to clean the nozzles of BCI-3eBK, Color to clean the nozzles of your printer from the Product list and click Maintenance. 3 Start Print Head Cleaning. (1) Ensure that Cleaning is selected from the Name list and click Utility. Clicking Initial Check Items...

iP5000 Quick Start Guide - Page 60

...pattern will not be printed correctly if there is insufficient. Replace the ink tank if the remaining amount of ink is not enough ink. z If the problem remains after performing Print Head Cleaning three times, try Print Head Deep Cleaning. The nozzle check pattern is printed. 4 Check the Print Head condition with the printed nozzle check pattern. Printing Maintenance (5) Read the message...

iP5000 Quick Start Guide - Page 61

...box. When cleaning the nozzles of black ink tanks: select Black to clean the nozzles of BCI6BK. (4) Click Execute. 57 Ensure that the Inner Cover is closed. 1 Ensure that cleaning the Print Head causes waste ink to be deeply cleaned. Note that the printer is a more ink than standard Print Head Cleaning, so perform this procedure only when necessary. Print Head Deep Cleaning consumes more...

iP5000 Quick Start Guide - Page 71

... or Contains Errors Problem Ink does not eject properly/Printing is Blurred/Colors are Wrong/White Streaks appear Possible Cause Ink tank is not seated properly/Ink tank is empty Try This Check that the Media Type selected matches the paper loaded. Paper loaded wrong side up menu and then click Detailed Setting. 3. Open the printer properties dialog box...

iP5000 Quick Start Guide - Page 79

... contacts for the ink used during Print Head Cleaning. Count the flashes and take the appropriate action to resume printing with a new ink tank immediately after the printing. Print Head not installed/Print Head not installed correctly/Defective Print Head Install the Print Head. If the error is still unresolved, there is a possibility that you can continue printing. Use a digital...

iP5000 Quick Start Guide - Page 80

... is not seated properly/Ink tank is low z Print Head nozzles are clogged. An error that requires contacting the Customer Care Center may not be printed when an error occurs. Plug the printer back in and turn the printer off and unplug the printer from the power supply. If the problem remains, contact the Customer Care Center. 76...

iP5000 Quick Start Guide - Page 82

... 9, click Options in the printer list, carefully follow the procedure below. Troubleshooting Problem Writing Error/ Output Error/ Communication Error Cannot print with the cable(s). To print on the desktop and select Properties. 2. Wait until the POWER lamp stops flashing. Press the RESUME/CANCEL button to hold the ink used during print head cleaning. Click Start, right-click...

iP5000 Quick Start Guide - Page 84

... Center as early as possible. No print head The Print Head is defective or not installed (The POWER lamp on your camera to hold the ink used during print head cleaning. After cleaning, reinstall the Print Head. If the same error occurs, contact the Customer Care Center. * To resume printing, you continue printing with a new one The printer has a built-in...

iP5000 Quick Start Guide - Page 88

... of the Printer BJ Status Monitor Functions (Windows) Printer Setup Utility (Macintosh) Routine Maintenance Replacing an Ink Tank When Printing Becomes Faint or Colors are Incorrect Printing the Nozzle Check Pattern Print Head Cleaning Print Head Deep Cleaning Aligning the Print Head Cleaning the Inside of the Printer Transporting Printer Troubleshooting Cannot Install Printer Driver Print Quality...

iP5000 Quick Start Guide - Page 93

... a doctor immediately. Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents (alcohol, thinners, etc.) on the printer. Do not shake Print Heads or ink tanks. Ink may be very hot and could cause burns. 89 The metal parts may leak out and stain clothing or the surrounding area. If...

iP5000 Quick Start Guide - Page 97

... 14 PhotoRecord 37 POWER button 2 POWER lamp 2, 75 Print dialog box 16, 19 Print Head Alignment 61, 63 Print Head Cleaning 53 93 Index A Accessing the Printer Driver 28 Adjusting the Print Quality for Borderless Printing 38 N Nozzle Check 50, 51 Nozzle Check Pattern examining 52 printing 49 O Opening the Printer Properties Dialog Box Directly from the Start Menu...

iP5000 Easy Setup Instructions - Page 1

...PIXMA iP5000 Series Print Head Power Cord BCI-6Y Yellow BCI-6BK Black BCI-3eBK Black Ink Tanks BCI-6M Magenta BCI-6C Cyan 3 Lower the front cover. Lift open 2 Remove the orange protective cap from the printer...a power outlet. The printer will perform a print head cleaning. Raise the top cover. Pinch the paper guide and slide it clicks into place. 3 Insert the ink tank into the auto ...