Users Manual - English
Page 9
...Installing extra memory ...91 6 Routine Maintenance 93 Replacing the consumable items...93 Consumables...93 Toner cartridge ...94 Drum unit ...101 Cleaning ...106 Cleaning the outside of the printer 106 Cleaning the inside of the printer...108 Cleaning the paper pick-up roller...111 Cleaning the corona wires ...113 Cleaning the corona... tray / Tray1 / Tray2 / Tray3 / Inside 120 Jam Rear / Duplex...125 Improving the print quality...129 Solving print problems ...136 Network problems (For HL-5350DN and HL-5370DW 137 Other problems ...137 For Macintosh with USB ...137 BR-Script 3 ...138 viii
...Installing extra memory ...91 6 Routine Maintenance 93 Replacing the consumable items...93 Consumables...93 Toner cartridge ...94 Drum unit ...101 Cleaning ...106 Cleaning the outside of the printer 106 Cleaning the inside of the printer...108 Cleaning the paper pick-up roller...111 Cleaning the corona wires ...113 Cleaning the corona... tray / Tray1 / Tray2 / Tray3 / Inside 120 Jam Rear / Duplex...125 Improving the print quality...129 Solving print problems ...136 Network problems (For HL-5350DN and HL-5370DW 137 Other problems ...137 For Macintosh with USB ...137 BR-Script 3 ...138 viii
Users Manual - English
Page 11
About this Printer1 1 1 1 Quick Setup Guide Printer CD-ROM AC Power Cord Drum Unit and Toner Cartridge Assembly Interface cable 1 The interface cable is done during the printer driver installation process. DO NOT connect the interface cable at this time. Connecting the interface cable is not a standard accessory. Make sure ... cable for the interface you are using. USB cable Please make sure that is no longer than 6 feet (2.0 meters). 1 About this Printer Carton components When you unpack the printer, make sure you connect it to the USB port of the following parts.
About this Printer1 1 1 1 Quick Setup Guide Printer CD-ROM AC Power Cord Drum Unit and Toner Cartridge Assembly Interface cable 1 The interface cable is done during the printer driver installation process. DO NOT connect the interface cable at this time. Connecting the interface cable is not a standard accessory. Make sure ... cable for the interface you are using. USB cable Please make sure that is no longer than 6 feet (2.0 meters). 1 About this Printer Carton components When you unpack the printer, make sure you connect it to the USB port of the following parts.
Users Manual - English
Page 88
...data in memory. See Replacing the toner cartridge on for 0.5 seconds. Replace toner Replace the toner cartridge with a new one. LED Control Panel Printer status Receiving data The printer is not installed correctly. If the yellow Status LED is indicated. Cartridge error The drum unit assembly is either receiving...turn on page 94. 78 Data remaining in memory or printing the data. Wait for 3 seconds. Buy a new toner cartridge and have it back in the printer memory. The Status LED will turn on for 1 second and off for a few seconds until inside of its life....
...data in memory. See Replacing the toner cartridge on for 0.5 seconds. Replace toner Replace the toner cartridge with a new one. LED Control Panel Printer status Receiving data The printer is not installed correctly. If the yellow Status LED is indicated. Cartridge error The drum unit assembly is either receiving...turn on page 94. 78 Data remaining in memory or printing the data. Wait for 3 seconds. Buy a new toner cartridge and have it back in the printer memory. The Status LED will turn on for 1 second and off for a few seconds until inside of its life....
Users Manual - English
Page 103
...be extremely hot. CAUTION When you have just used the printer, some internal parts of the printer, DO NOT touch the shaded parts shown in cold water to avoid stains. 6 Be careful not to replace certain parts and clean the printer regularly. Replacing the consumable items 6 You will need to... the machine indicates that the life of the printer, remember the following: If your clothes are smeared with toner, wipe off the toner with a dry cloth and immediately wash the clothes in the illustration. Consumables Toner Cartridge See Toner cartridge on page 94. 6 Drum Unit See Drum...
...be extremely hot. CAUTION When you have just used the printer, some internal parts of the printer, DO NOT touch the shaded parts shown in cold water to avoid stains. 6 Be careful not to replace certain parts and clean the printer regularly. Replacing the consumable items 6 You will need to... the machine indicates that the life of the printer, remember the following: If your clothes are smeared with toner, wipe off the toner with a dry cloth and immediately wash the clothes in the illustration. Consumables Toner Cartridge See Toner cartridge on page 94. 6 Drum Unit See Drum...
Users Manual - English
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..., the amount of toner used varies according to what is printed on the model and country you bought the printer in accordance with ISO/IEC 19752. 2 High yield toner cartridges print approximately 8,000 A4 or Letter-size single-sided pages. Approx. Note • The amount of toner ... for 3 seconds and repeats this message, the toner cartridge is near the end of its life. 94 Routine Maintenance Toner cartridge 6 The life of the original toner cartridge that came with the printer may be either a standard 1 or high yield toner cartridge 2, and depends on the page and the print density...
..., the amount of toner used varies according to what is printed on the model and country you bought the printer in accordance with ISO/IEC 19752. 2 High yield toner cartridges print approximately 8,000 A4 or Letter-size single-sided pages. Approx. Note • The amount of toner ... for 3 seconds and repeats this message, the toner cartridge is near the end of its life. 94 Routine Maintenance Toner cartridge 6 The life of the original toner cartridge that came with the printer may be either a standard 1 or high yield toner cartridge 2, and depends on the page and the print density...
Users Manual - English
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a Make sure that the printer is turned on page 106. Open the front cover. 95 When you want to buy toner cartridges, call your dealer. • We recommend that you replace the toner cartridge. See Cleaning on . Routine Maintenance 6 Replacing the toner cartridge 6 6 Note • To ensure high quality printing, we recommend that you clean the printer when you use only genuine Brother toner cartridges. Replace Toner message The printer will stop printing until you replace the toner cartridge with a new one.
a Make sure that the printer is turned on page 106. Open the front cover. 95 When you want to buy toner cartridges, call your dealer. • We recommend that you replace the toner cartridge. See Cleaning on . Routine Maintenance 6 Replacing the toner cartridge 6 6 Note • To ensure high quality printing, we recommend that you clean the printer when you use only genuine Brother toner cartridges. Replace Toner message The printer will stop printing until you replace the toner cartridge with a new one.
Users Manual - English
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c Push down the blue lock lever and take the toner cartridge out of disposable paper or cloth in case you accidentally spill or scatter toner. 6 To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes shown in the illustration. Routine Maintenance IMPORTANT We recommend that you put the drum unit and toner cartridge assembly on a piece of the drum unit. 96 b Take out the drum unit and toner cartridge assembly.
c Push down the blue lock lever and take the toner cartridge out of disposable paper or cloth in case you accidentally spill or scatter toner. 6 To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes shown in the illustration. Routine Maintenance IMPORTANT We recommend that you put the drum unit and toner cartridge assembly on a piece of the drum unit. 96 b Take out the drum unit and toner cartridge assembly.
Users Manual - English
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... this may cause a fire or electrical shock. If you choose not to return your used toner cartridge, please discard the used toner cartridge to clean the printer. If you have questions, call your hands or clothes, wipe or wash it separate from domestic ...cartridge. • Go to http://www.brother-usa.com/environment/ for how to the brother collection program. Routine Maintenance WARNING DO NOT put a toner cartridge into a fire. IMPORTANT Handle the toner cartridge carefully. It could explode, resulting in a bag so that toner powder does not spill out of the printer...
... this may cause a fire or electrical shock. If you choose not to return your used toner cartridge, please discard the used toner cartridge to clean the printer. If you have questions, call your hands or clothes, wipe or wash it separate from domestic ...cartridge. • Go to http://www.brother-usa.com/environment/ for how to the brother collection program. Routine Maintenance WARNING DO NOT put a toner cartridge into a fire. IMPORTANT Handle the toner cartridge carefully. It could explode, resulting in a bag so that toner powder does not spill out of the printer...
Users Manual - English
Page 108
...drum unit immediately after you put in direct sunlight or room light, the unit may be damaged. Routine Maintenance d Unpack the new toner cartridge. If toner cartridges are left unpacked for a long time the toner life will be shortened. 6 If an unpacked drum unit is put it from side to... side several times to the print quality, DO NOT touch the shaded parts shown in the printer. IMPORTANT Wait to unpack the toner cartridge until immediately before you have removed the protective cover. Gently shake it in the illustrations. 98 To prevent any degradation to...
...drum unit immediately after you put in direct sunlight or room light, the unit may be damaged. Routine Maintenance d Unpack the new toner cartridge. If toner cartridges are left unpacked for a long time the toner life will be shortened. 6 If an unpacked drum unit is put it from side to... side several times to the print quality, DO NOT touch the shaded parts shown in the printer. IMPORTANT Wait to unpack the toner cartridge until immediately before you have removed the protective cover. Gently shake it in the illustrations. 98 To prevent any degradation to...
Users Manual - English
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... third party toner and/or cartridges. To protect your printer. If damage is caused by the warranty. e Pull off the protective cover. 99 We also strongly recommend that you do not refill the toner cartridge provided with genuine Brother branded toner cartridges. Use or attempted use only genuine Brother brand replacement toner cartridges. IMPORTANT 6 For UK and...
... third party toner and/or cartridges. To protect your printer. If damage is caused by the warranty. e Pull off the protective cover. 99 We also strongly recommend that you do not refill the toner cartridge provided with genuine Brother branded toner cartridges. Use or attempted use only genuine Brother brand replacement toner cartridges. IMPORTANT 6 For UK and...
Users Manual - English
Page 110
... into place. h Put the drum unit and toner cartridge assembly back in properly, the lock lever will lift automatically. Note DO NOT turn off the printer power switch or open the front cover until you do not, printed pages may separate from the drum unit. 6 g Clean the primary corona wire inside ... lock into the drum unit until the Status LED lights up. 100 Close the front cover. Note Make sure that you put in the toner cartridge properly or it in the printer. If you put it may have a vertical stripe.
... into place. h Put the drum unit and toner cartridge assembly back in properly, the lock lever will lift automatically. Note DO NOT turn off the printer power switch or open the front cover until you do not, printed pages may separate from the drum unit. 6 g Clean the primary corona wire inside ... lock into the drum unit until the Status LED lights up. 100 Close the front cover. Note Make sure that you put in the toner cartridge properly or it in the printer. If you put it may have a vertical stripe.
Users Manual - English
Page 112
When you replace the drum unit with a new one, you replace the drum unit, clean the inside of the printer.See Cleaning on page 106. Routine Maintenance Replacing the drum unit 6 IMPORTANT While removing the drum unit, handle it carefully because it may contain toner. Every time you need to reset the drum counter by completing the following steps: a Press the front cover release button and then open the front cover. 6 b Take out the drum unit and toner cartridge assembly. 102
When you replace the drum unit with a new one, you replace the drum unit, clean the inside of the printer.See Cleaning on page 106. Routine Maintenance Replacing the drum unit 6 IMPORTANT While removing the drum unit, handle it carefully because it may contain toner. Every time you need to reset the drum counter by completing the following steps: a Press the front cover release button and then open the front cover. 6 b Take out the drum unit and toner cartridge assembly. 102
Users Manual - English
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See Cleaning on a piece of disposable paper or cloth in case you put a toner cartridge into a fire. Be careful not to the printer caused by static electricity, DO NOT touch the electrodes shown in injuries. DO NOT use flammable substances, any type of spray an organic solvent/liquids ... could explode, resulting in the illustration. 6 c Push down the blue lock lever and take the toner cartridge out of the printer. WARNING DO NOT put the drum unit and toner cartridge assembly on page 106 for how to clean the inside or outside of the drum unit. Doing this may cause a fire or...
See Cleaning on a piece of disposable paper or cloth in case you put a toner cartridge into a fire. Be careful not to the printer caused by static electricity, DO NOT touch the electrodes shown in injuries. DO NOT use flammable substances, any type of spray an organic solvent/liquids ... could explode, resulting in the illustration. 6 c Push down the blue lock lever and take the toner cartridge out of the printer. WARNING DO NOT put the drum unit and toner cartridge assembly on page 106 for how to clean the inside or outside of the drum unit. Doing this may cause a fire or...
Users Manual - English
Page 114
...NOT touch the shaded parts shown in the printer. IMPORTANT Wait to direct sunlight or room light may separate from the drum unit. 104 If you put it lock into the new drum unit until immediately before you put the cartridge in the toner cartridge properly, or it off with cold water ...at once. Note Make sure that you hear it in the illustrations. 6 d Unpack the new drum unit. Routine Maintenance IMPORTANT Handle the toner cartridges carefully. If toner scatters on your hands or clothes, wipe or wash it may damage the drum unit. Exposure to unpack a drum unit until you...
...NOT touch the shaded parts shown in the printer. IMPORTANT Wait to direct sunlight or room light may separate from the drum unit. 104 If you put it lock into the new drum unit until immediately before you put the cartridge in the toner cartridge properly, or it off with cold water ...at once. Note Make sure that you hear it in the illustrations. 6 d Unpack the new drum unit. Routine Maintenance IMPORTANT Handle the toner cartridges carefully. If toner scatters on your hands or clothes, wipe or wash it may damage the drum unit. Exposure to unpack a drum unit until you...
Users Manual - English
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f Put the drum unit and toner cartridge assembly back in the printer. i Make sure that the Drum LED is now off. 105 Routine Maintenance g Press and hold down the Go for about 4 seconds until all four LEDs are lit, release Go. 6 IMPORTANT Do not reset the drum counter when you only replace the toner cartridge. h Close the front cover. Once all the LEDs light up.
f Put the drum unit and toner cartridge assembly back in the printer. i Make sure that the Drum LED is now off. 105 Routine Maintenance g Press and hold down the Go for about 4 seconds until all four LEDs are lit, release Go. 6 IMPORTANT Do not reset the drum counter when you only replace the toner cartridge. h Close the front cover. Once all the LEDs light up.
Users Manual - English
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If printed pages are stained with toner, clean the inside of the printer. DO NOT use cleaning materials that you replace the toner cartridge or the drum unit, make sure that contain ammonia. 6 DO NOT use flammable substances, any type of spray an organic solvent/liquids contains... alcohol or ammonia to clean the inside of the printer regularly with a dry, lint-free cloth. Cleaning...
If printed pages are stained with toner, clean the inside of the printer. DO NOT use cleaning materials that you replace the toner cartridge or the drum unit, make sure that contain ammonia. 6 DO NOT use flammable substances, any type of spray an organic solvent/liquids contains... alcohol or ammonia to clean the inside of the printer regularly with a dry, lint-free cloth. Cleaning...
Users Manual - English
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Routine Maintenance 6 b Press the front cover release button and then open the front cover. 6 c Take out the drum unit and toner cartridge assembly. 108 Cleaning the inside of the printer a Turn off the printer power switch and then unplug the printer.
Routine Maintenance 6 b Press the front cover release button and then open the front cover. 6 c Take out the drum unit and toner cartridge assembly. 108 Cleaning the inside of the printer a Turn off the printer power switch and then unplug the printer.
Users Manual - English
Page 119
...or scatter toner. Handle the toner cartridge carefully. To prevent damage to cool down before you touch the internal parts of the printer will be extremely hot. Routine Maintenance CAUTION After you have just used the printer, some internal parts of the printer. IMPORTANT 6 We recommend that you... put the drum unit and toner cartridge assembly on your hands or clothes...
...or scatter toner. Handle the toner cartridge carefully. To prevent damage to cool down before you touch the internal parts of the printer will be extremely hot. Routine Maintenance CAUTION After you have just used the printer, some internal parts of the printer. IMPORTANT 6 We recommend that you... put the drum unit and toner cartridge assembly on your hands or clothes...
Users Manual - English
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g Plug the printer back in the printer. d Wipe the scanner window with a dry, lint-free cloth. f Close the front cover. Routine Maintenance 6 e Put the drum unit and toner cartridge assembly back in , and then turn on the power switch. 110
g Plug the printer back in the printer. d Wipe the scanner window with a dry, lint-free cloth. f Close the front cover. Routine Maintenance 6 e Put the drum unit and toner cartridge assembly back in , and then turn on the power switch. 110
Users Manual - English
Page 124
... the drum unit and toner cartridge assembly back in the illustration. 6 c Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left and left to right several times. 1 Note Be sure to return the tab to the printer caused by static electricity, DO... NOT touch the electrodes shown in the printer. If you accidentally spill or scatter toner. To prevent damage to the home position (a) (1). Close the front cover. 114 Routine Maintenance IMPORTANT We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or ...
... the drum unit and toner cartridge assembly back in the illustration. 6 c Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left and left to right several times. 1 Note Be sure to return the tab to the printer caused by static electricity, DO... NOT touch the electrodes shown in the printer. If you accidentally spill or scatter toner. To prevent damage to the home position (a) (1). Close the front cover. 114 Routine Maintenance IMPORTANT We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or ...