Users Manual - English
Page 9
... 6 Routine Maintenance 93 Replacing the consumable items...93 Consumables...93 Toner cartridge ...94 Drum unit ...101 Cleaning ...106 Cleaning the outside of the printer 106 Cleaning the inside of the printer...108 Cleaning the paper pick-up roller...111 Cleaning the corona wires ...113 Cleaning the... 116 Error message printout ...118 Paper handling ...119 Paper jams and how to clear them ...120 Jam MP tray / Tray1 / Tray2 / Tray3 / Inside 120 Jam Rear / Duplex...125 Improving the print quality...129 Solving print problems ...136 Network problems (For HL-5350DN and HL-5370DW 137 Other...
... 6 Routine Maintenance 93 Replacing the consumable items...93 Consumables...93 Toner cartridge ...94 Drum unit ...101 Cleaning ...106 Cleaning the outside of the printer 106 Cleaning the inside of the printer...108 Cleaning the paper pick-up roller...111 Cleaning the corona wires ...113 Cleaning the... 116 Error message printout ...118 Paper handling ...119 Paper jams and how to clear them ...120 Jam MP tray / Tray1 / Tray2 / Tray3 / Inside 120 Jam Rear / Duplex...125 Improving the print quality...129 Solving print problems ...136 Network problems (For HL-5350DN and HL-5370DW 137 Other...
Users Manual - English
Page 83
...BRPrint Auditor (for Windows®) 3 The BRPrint Auditor software brings the monitoring power of laser printer. In addition to reporting to Brother network management applications this type of Brother network management tools to ease or even automate the installation of the Network User's Guide ... directly to check items such as page counts, toner and drum status and the firmware version. Web Based Management (web browser) 3 Web Based Management (web browser) is a utility for reporting warning and error conditions. For more information, see the following emulation modes....
...BRPrint Auditor (for Windows®) 3 The BRPrint Auditor software brings the monitoring power of laser printer. In addition to reporting to Brother network management applications this type of Brother network management tools to ease or even automate the installation of the Network User's Guide ... directly to check items such as page counts, toner and drum status and the firmware version. Web Based Management (web browser) 3 Web Based Management (web browser) is a utility for reporting warning and error conditions. For more information, see the following emulation modes....
Users Manual - English
Page 86
... Diodes) 4 This section refers to five LEDs Back Cover, Toner, Drum, Paper, Status and two buttons Job Cancel and Go on the control panel. 1) Back Cover LED The Back Cover LED indicates when errors 4 occur in the back of the printer. 2) Toner LED The Toner LED indicates when the Toner is low... or at the end of its life. 3) Drum LED The Drum LED indicates when the Drum is nearing the end of its life. 4) Paper LED The...
... Diodes) 4 This section refers to five LEDs Back Cover, Toner, Drum, Paper, Status and two buttons Job Cancel and Go on the control panel. 1) Back Cover LED The Back Cover LED indicates when errors 4 occur in the back of the printer. 2) Toner LED The Toner LED indicates when the Toner is low... or at the end of its life. 3) Drum LED The Drum LED indicates when the Drum is nearing the end of its life. 4) Paper LED The...
Users Manual - English
Page 88
...turn on for 2 seconds and off for when Replace Toner is indicated. Take the drum unit out of the machine and put it ready for 3 seconds. Data remaining in memory There is near the end of the printer has cooled down. 4 The Status LED will turn on for 1 second and ... toner Open the front cover, install the toner cartridge. See Replacing the toner cartridge on page 94. 78 Cooling down . Cartridge error The drum unit assembly is cooling down The printer is not installed correctly. The Status LED will turn on for 0.5 seconds and off for 0.5 seconds. If the yellow Status LED...
...turn on for 2 seconds and off for when Replace Toner is indicated. Take the drum unit out of the machine and put it ready for 3 seconds. Data remaining in memory There is near the end of the printer has cooled down. 4 The Status LED will turn on for 1 second and ... toner Open the front cover, install the toner cartridge. See Replacing the toner cartridge on page 94. 78 Cooling down . Cartridge error The drum unit assembly is cooling down The printer is not installed correctly. The Status LED will turn on for 0.5 seconds and off for 0.5 seconds. If the yellow Status LED...
Users Manual - English
Page 91
...Remove additional trays. Memory full 4 The printer memory is full. See Installing extra memory on page 102. 81 Buffer error Check the cable connection between the PC and printer. Drum error The corona wire needs to the printer. See Replacing the drum unit on page 91. Print overrun ...A print overrun occurred and the printer cannot print full pages of the printer is full and the printer cannot print full pages of the printer. Download full...
...Remove additional trays. Memory full 4 The printer memory is full. See Installing extra memory on page 102. 81 Buffer error Check the cable connection between the PC and printer. Drum error The corona wire needs to the printer. See Replacing the drum unit on page 91. Print overrun ...A print overrun occurred and the printer cannot print full pages of the printer is full and the printer cannot print full pages of the printer. Download full...
Users Manual - English
Page 92
... failure Laser unit failure Main motor failure High voltage failure DIMM error FAN Failure Drum Paper Status 1 If this error occurs, turn off the power switch, and then turn it back on . Leave the printer for 15 minutes with the power on and try to identify the error. If the error occurs again, call your dealer or Brother...
... failure Laser unit failure Main motor failure High voltage failure DIMM error FAN Failure Drum Paper Status 1 If this error occurs, turn off the power switch, and then turn it back on . Leave the printer for 15 minutes with the power on and try to identify the error. If the error occurs again, call your dealer or Brother...
Users Manual - English
Page 125
... computer is set up to connect to the correct printer port. 7 7 7 Printer does not print: 7 If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/. If you did not solve your problem and...drum unit are installed properly. The front and back covers are problems with the above checks, identify your problem with : 7 Print quality See Improving the print quality on page 129. Printout is blinking See LEDs (Light Emitting Diodes) on page 76. Status Monitor Error...
... computer is set up to connect to the correct printer port. 7 7 7 Printer does not print: 7 If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/. If you did not solve your problem and...drum unit are installed properly. The front and back covers are problems with the above checks, identify your problem with : 7 Print quality See Improving the print quality on page 129. Printout is blinking See LEDs (Light Emitting Diodes) on page 76. Status Monitor Error...
Users Manual - English
Page 126
Troubleshooting Error messages in . Error message Action Cartridge Position Error Put the drum unit assembly back in the Status Monitor 7 The Status Monitor will report problems with the printer. Incorrect paper size for automatic duplex printing is near the end of your document or cut the print ... area. Take the necessary action by referring to replace the current one. If you selected in . Buy a new drum unit to the following table. Drum Error See Cleaning the corona wire on page 102. See Control panel buttons on page 63(For Macintosh users).
Troubleshooting Error messages in . Error message Action Cartridge Position Error Put the drum unit assembly back in the Status Monitor 7 The Status Monitor will report problems with the printer. Incorrect paper size for automatic duplex printing is near the end of your document or cut the print ... area. Take the necessary action by referring to replace the current one. If you selected in . Buy a new drum unit to the following table. Drum Error See Cleaning the corona wire on page 102. See Control panel buttons on page 63(For Macintosh users).
Users Manual - English
Page 171
... control 150 Booklet printing 31 BRAdmin Light 72 BRAdmin Professional 3 72 Brother Numbers (USA/Canada 159 BRPrint Auditor 73 BR-Script 3 mode 73 BR-Script3 48, 64, 138 Buffer error 81 C Cancel 84 Cartridge error 78 Character sets 148 Computer requirements 144 Consumable items 93 Control panel 76... 100, 113, 114 Cover open 80, 81 D Default settings 88 Dimensions 143 Download full 81 Driver Deployment Wizard 73 Drum end soon 79 Drum error 81 Drum unit 101 Duplex disabled 80 Duplex printing 25 E Emulation 140 Emulation modes 73 Envelopes 9, 20 EPSON FX-850 mode 74...
... control 150 Booklet printing 31 BRAdmin Light 72 BRAdmin Professional 3 72 Brother Numbers (USA/Canada 159 BRPrint Auditor 73 BR-Script 3 mode 73 BR-Script3 48, 64, 138 Buffer error 81 C Cancel 84 Cartridge error 78 Character sets 148 Computer requirements 144 Consumable items 93 Control panel 76... 100, 113, 114 Cover open 80, 81 D Default settings 88 Dimensions 143 Download full 81 Driver Deployment Wizard 73 Drum end soon 79 Drum error 81 Drum unit 101 Duplex disabled 80 Duplex printing 25 E Emulation 140 Emulation modes 73 Envelopes 9, 20 EPSON FX-850 mode 74...
Network Users Manual - English
Page 13
...error conditions. For more information and downloading, visit us at http://solutions.brother.com/. 1 Internet Information Server 4.0 or Internet Information Services 5.0/5.1/6.0/7.0 BRPrint Auditor (for managing network connected Brother devices, using a standard web browser that is designed for Brother... products on your network, view the status and configure the network settings. In addition to reporting to Brother... Brother devices on your network printer securely...the status of Brother network management ...
...error conditions. For more information and downloading, visit us at http://solutions.brother.com/. 1 Internet Information Server 4.0 or Internet Information Services 5.0/5.1/6.0/7.0 BRPrint Auditor (for managing network connected Brother devices, using a standard web browser that is designed for Brother... products on your network, view the status and configure the network settings. In addition to reporting to Brother... Brother devices on your network printer securely...the status of Brother network management ...
Network Users Manual - English
Page 54
...server back to your network that only one -push wireless setting mode LEDs Back Cover Toner (Yellow) Drum (Yellow) Paper (Yellow) Status (Red / Green) Setting WLAN 1 Connecting SES/WPS/ Connected 2...off for 0.1 second) for 30 seconds. 4 The LED will repeat 20 times. 4 Connection Error 4 44 For resetting, see Reset the network settings to the factory default on your access point...AOSS™ mode enabled and try again. LED indications when using the Brother automatic installer application (For HL-5370DW) m Wait until the Status LED of your machine indicates Connected. ...
...server back to your network that only one -push wireless setting mode LEDs Back Cover Toner (Yellow) Drum (Yellow) Paper (Yellow) Status (Red / Green) Setting WLAN 1 Connecting SES/WPS/ Connected 2...off for 0.1 second) for 30 seconds. 4 The LED will repeat 20 times. 4 Connection Error 4 44 For resetting, see Reset the network settings to the factory default on your access point...AOSS™ mode enabled and try again. LED indications when using the Brother automatic installer application (For HL-5370DW) m Wait until the Status LED of your machine indicates Connected. ...
Network Users Manual - English
Page 85
... its factory default settings and try again. This pattern will repeat 20 times. 5 Connection Error 4 75 If the LED indicates No Access Point (See the table below ), the machine... point/router on your network that only one -push wireless setting mode LEDs Back Cover Toner (Yellow) Drum (Yellow) Paper (Yellow) Status (Red / Green) Setting WLAN 1 Connecting SES/WPS/ Connected 2 ...has successfully connected to your access point/router. LED indications when using the Brother installer application (For HL-5370DW) m Wait until the Status LED of your machine in a wireless network....
... its factory default settings and try again. This pattern will repeat 20 times. 5 Connection Error 4 75 If the LED indicates No Access Point (See the table below ), the machine... point/router on your network that only one -push wireless setting mode LEDs Back Cover Toner (Yellow) Drum (Yellow) Paper (Yellow) Status (Red / Green) Setting WLAN 1 Connecting SES/WPS/ Connected 2 ...has successfully connected to your access point/router. LED indications when using the Brother installer application (For HL-5370DW) m Wait until the Status LED of your machine in a wireless network....
Network Users Manual - English
Page 102
...HL-5370DW) f Wait until the Status LED of your network. For resetting, see Reset the network settings to the network access point/router as close to the factory default on page 118. To install the printer driver, Go to the factory default on page 118. Make sure you place the Brother... machine as possible with minimal obstructions, and try starting from c again. Wireless configuration using the one-push wireless setting mode LEDs Back Cover Toner (Yellow) Drum... Connection Error (See...
...HL-5370DW) f Wait until the Status LED of your network. For resetting, see Reset the network settings to the network access point/router as close to the factory default on page 118. To install the printer driver, Go to the factory default on page 118. Make sure you place the Brother... machine as possible with minimal obstructions, and try starting from c again. Wireless configuration using the one-push wireless setting mode LEDs Back Cover Toner (Yellow) Drum... Connection Error (See...
Quick Setup Guide - English
Page 51
... of the control panel, see chapter 4 of the User's Guide on the printer status. Other Information Control panel a Back Cover LED 1 The Back Cover LED indicates when errors occur in progress. e Status LED 6 The Status LED will end soon, the drum is at the end of its life or the corona wire needs...
... of the control panel, see chapter 4 of the User's Guide on the printer status. Other Information Control panel a Back Cover LED 1 The Back Cover LED indicates when errors occur in progress. e Status LED 6 The Status LED will end soon, the drum is at the end of its life or the corona wire needs...
Quick Setup Guide - English
Page 52
... or ON: or or OFF: Printer LED Back Cover Toner Drum Paper Status OFF Sleep Warming up 1 Ready Receiving data 2 Print data remaining Printer LED Back Cover Toner Drum Paper Dimmed Green Green Green Yellow Toner low 3 Replace toner Drum life will end soon 3 Replace drum Yellow Yellow Yellow Yellow Yellow Drum error Yellow Status User's Guide Green...
... or ON: or or OFF: Printer LED Back Cover Toner Drum Paper Status OFF Sleep Warming up 1 Ready Receiving data 2 Print data remaining Printer LED Back Cover Toner Drum Paper Dimmed Green Green Green Yellow Toner low 3 Replace toner Drum life will end soon 3 Replace drum Yellow Yellow Yellow Yellow Yellow Drum error Yellow Status User's Guide Green...
Quick Setup Guide - English
Page 53
Red 53 Other Information LED indications when using the one-push wireless setting mode Printer LED Back Cover Setting WLAN 1 Connecting Connected 2 Connection SES/WPS/ fail 3 AOSS 1 No access point 3 Toner Drum Paper Status Yellow Yellow Yellow Yellow Connection error 4 Green Red Red 1 The LED will blink (turn on for 0.2 seconds and off for...
Red 53 Other Information LED indications when using the one-push wireless setting mode Printer LED Back Cover Setting WLAN 1 Connecting Connected 2 Connection SES/WPS/ fail 3 AOSS 1 No access point 3 Toner Drum Paper Status Yellow Yellow Yellow Yellow Connection error 4 Green Red Red 1 The LED will blink (turn on for 0.2 seconds and off for...
Quick Setup Guide - English
Page 54
...error will be indicated by the LED's on the control panel. For installing these items. For more information about the optional Lower Tray Unit and compatible SO-DIMM Memory, visit us at http://www.brother.com/original/ or contact your printer, visit us at http://solutions.brother.com/. Toner cartridge Drum... unit 54 When the tray is installed, the printer a (144-pin SO-DIMM) memory module. Consumables When ...
...error will be indicated by the LED's on the control panel. For installing these items. For more information about the optional Lower Tray Unit and compatible SO-DIMM Memory, visit us at http://www.brother.com/original/ or contact your printer, visit us at http://solutions.brother.com/. Toner cartridge Drum... unit 54 When the tray is installed, the printer a (144-pin SO-DIMM) memory module. Consumables When ...