Brother International HL 5370DW Support Question
Brother International HL 5370DW Support Question
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Question posted by MikeKfla on May 19th, 2014
How To Reset Drum Error Light Brother Hl-5370dw
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Current Answers
Answer #1: Posted by LawBasu on May 19th, 2014 11:49 AM
LawBasu
Member since:
April 9th, 2014 Points: 136,930
Member since:
April 9th, 2014 Points: 136,930
Open the toner door and pull out the toner/drum assembly. Take the toner off the drum tray. Use a alcohol pad or lint free cloth and wipe the mauve coloured drum to remove the excess lint and toner collected on the drum. Rotate the drum with the white gear and keep cleaning until the whole drum is done.
Put the toner back in the drum tray. Clean the corona wire by sliding the blue tab back and forth 3 or 4 times. Put the toner/drum back into the printer and close the door.
After the printer does the self test the drum light will cone on again so then you need to reset the counters.
Open the door again
Hold the GO button until all 4 lights are lit up
Release the GO button
Close the door
Printer will self test and should extinguish all the trouble lights.
Put the toner back in the drum tray. Clean the corona wire by sliding the blue tab back and forth 3 or 4 times. Put the toner/drum back into the printer and close the door.
After the printer does the self test the drum light will cone on again so then you need to reset the counters.
Open the door again
Hold the GO button until all 4 lights are lit up
Release the GO button
Close the door
Printer will self test and should extinguish all the trouble lights.
thanks
Related Brother International HL 5370DW Manual Pages
Users Manual - English - Page 9
......94 Drum unit ...101
Cleaning ...106 Cleaning the outside of the printer 106 Cleaning the inside of the printer...108 ...Error message printout ...118 Paper handling ...119 Paper jams and how to clear them ...120
Jam MP tray / Tray1 / Tray2 / Tray3 / Inside 120 Jam Rear / Duplex...125 Improving the print quality...129 Solving print problems ...136 Network problems (For HL-5350DN and HL-5370DW...
Users Manual - English - Page 57
If you would like to turn the status monitor on, follow these steps:
Click the Start button, All Programs 1, Brother, your printer (e.g. Driver and Software
Status Monitor
3
This reports the printer status (any errors that may happen with the printer) when printing. Brother HL-5370DW), and then Status Monitor.
1 Programs for Windows® 2000 users
3
47
Users Manual - English - Page 59
in the General tab of the Brother HL-5340D/HL-5350DN/HL-5370DW BR-Script3 Properties dialog box.
„ Layout tab
3
You can access the Printing Preferences dialog box by choosing the settings for Orientation,
Print on Both ...
Users Manual - English - Page 86
.... Control Panel4
4 Control Panel
4
LEDs (Light Emitting Diodes) 4
This section refers to five LEDs Back Cover, Toner, Drum, Paper, Status and two buttons Job Cancel and Go on the control panel.
1) Back Cover LED
The Back Cover LED indicates when errors
4
occur in the back of the printer.
2) Toner LED
The Toner LED indicates...
Users Manual - English - Page 110
... off the printer power switch or open the front cover until you put in
properly, the lock lever will lift automatically.
Note
Make sure that you do not, printed pages may separate from the drum unit.
6... it in the toner cartridge properly or it lock into the drum unit until the Status LED lights up.
100 Routine Maintenance
f Put the new toner cartridge firmly into place. h Put the...
Users Manual - English - Page 111
Replace Drum message
6
If Drum LED lights, it means the drum unit is near the end of toner used only in the print quality. Note
• There are many factors that determine the actual drum life, we cannot guarantee a minimum number of pages that will print may be replaced. The actual number of
the printer itself. Because...
Users Manual - English - Page 115
Routine Maintenance
g Press and hold down the Go for about 4 seconds until all four LEDs are lit,
release Go.
6
IMPORTANT
Do not reset the drum counter when you only replace the toner cartridge.
h Close the front cover. f Put the drum unit and toner cartridge assembly back in the printer. Once all the LEDs light up. i Make sure that the Drum LED is now off.
105
Users Manual - English - Page 126
... action by referring to replace the current one. Buy a new drum unit to the following table. Drum Error
„ See Cleaning the corona wire on page 91. „...remaining data in . No Toner
„ Add more memory. Error message
Action
Cartridge Position Error
„ Put the drum unit assembly back in the printer memory.
Incorrect paper size for automatic duplex printing is A4, ...
Users Manual - English - Page 171
... BRAdmin Light 72 BRAdmin Professional 3 72 Brother Numbers (USA/Canada 159 BRPrint Auditor 73 BR-Script 3 mode 73
BR-Script3 48, 64, 138
Buffer error 81
C
Cancel 84 Cartridge error 78...
Default settings 88 Dimensions 143 Download full 81 Driver Deployment Wizard 73 Drum end soon 79 Drum error 81 Drum unit 101 Duplex disabled 80 Duplex printing 25
E
Emulation 140 Emulation modes ...
Network Users Manual - English - Page 54
...that only one -push wireless setting mode
LEDs
Back Cover Toner (Yellow) Drum (Yellow) Paper (Yellow) Status (Red / Green)
Setting WLAN 1...repeat 20 times.
4
Connection Error 4
44 If the same message
is indicated again, reset the print server back to the...j again.
LED indications when using the Brother automatic installer application (For HL-5370DW)
m Wait until the Status LED of...
Network Users Manual - English - Page 85
... j again. You can now use your
access point/router.
LED indications when using the Brother installer application (For HL-5370DW)
m Wait until the Status LED of your network that only one -push wireless setting mode
LEDs
Back Cover Toner (Yellow) Drum (Yellow) Paper (Yellow) Status (Red / Green)
Setting WLAN 1
Connecting
SES/WPS/ Connected 2 AOSS...
Network Users Manual - English - Page 98
... Brother printer. c Choose the printer you encounter this installation. • If your Macintosh.
5
b The Brother software will search for Macintosh using the Brother installer application (For HL-5370DW)
Installing the printer ... the same printer model connected on your printer fails to appear on the list, reset the print server back to its factory default settings (see Reset the network ...
Network Users Manual - English - Page 102
... mode
LEDs
Back Cover Toner (Yellow) Drum (Yellow) Paper (Yellow) Status (Red...HL-5370DW)
f Wait until the Status LED of your network. To install the printer driver, Go to the factory default on your machine indicates Connected. If the same message is indicated again, reset...reset the print server back to its factory default settings and try again. If the LED indicates Connection Error...
Network Users Manual - English - Page 112
... is indicated again, reset the print server back to your machine in a wireless network. LED indications when using the PIN Method of Wi-Fi Protected Setup (For HL-5370DW)
f Wait until... access point/router on page 118.
To install the printer driver, Go to your machine indicates Connected. For resetting, see Reset the network settings to its factory default settings and try...
Network Users Manual - English - Page 120
...two Light Emitting Diodes (LEDs) on page 119.
110
Control panel features8
8 Control panel features
8
Overview 8
HL-5350DN and HL-5370DW have five LEDs (Back Cover, Toner, Drum, ...HL-5380DN) See NETWORK menu (For HL-5380DN) on the control panel. Print the Printer Settings Page See Printing the Printer Settings Page on page 118.
Reset the network settings to the factory default See Reset...
Network Users Manual - English - Page 149
... your machine's MAC Address (Ethernet Address). Where "xxxxxxxxxxxx" is now ready to confirm the IP address. For example, choose Brother
HL-5370DW BR-Script3.
(Mac OS X 10.3.9)
(Mac OS X 10.4.x)
13
i Click Add and the printer will be available from Macintosh using the BR-Script 3 driver
g (Mac OS X 10.3.9) Enter the IP address of...
Network Users Manual - English - Page 151
Network printing from the Printers. The printer is now ready to print.
13
141
i Click Add and the printer will be available from Macintosh using the BR-Script 3 driver
h From the Print Using pop-up menu, choose your model. For example, choose Brother HL-5370DW
BR-Script3.
Network Users Manual - English - Page 179
...://solutions.brother.com/ This chapter is divided into the following .
• Users who have administrator rights: Click Continue.
• For users who do the following sections: „ General problems „ Network print software installation problems „ Printing problems „ Protocol-specific troubleshooting „ Wireless network specific troubleshooting (For HL-5370DW)
General...
Quick Setup Guide - English - Page 22
.... You must reset the print server back to its factory default settings (see page 43). If you are sure that uses DHCP to assign IP Addresses. To set up your Brother printer in a both...throughput speed.
• Although the Brother HL-5370DW can be used at a time.
• The following the instructions below.
1 Turn on the CD-ROM. After the printer is not wireless capable
connected to ...
Quick Setup Guide - English - Page 52
...
or
ON:
or
or
OFF:
Printer LED
Back Cover Toner Drum Paper Status
OFF
Sleep
Warming up 1
Ready
Receiving data 2 Print data remaining
Printer LED Back Cover
Toner Drum Paper
Dimmed Green
Green
Green
Yellow
Toner low 3
Replace toner
Drum life will end soon 3
Replace drum
Yellow
Yellow
Yellow
Yellow
Yellow Drum error
Yellow
Status
User's Guide
Green...
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