WorkCentre M15/M15i User Guide
Page 3
Table of Modes 3-10 Xerox WorkCentre M15/M15i User Guide Page i Europe 1-14 Regulations - Canada 1-17 Environmental Compliance 1-18 2 Getting Started 2-1 Unpacking 2-2 Making Connections 2-4 Installing Drum and Toner Cartridges 2-6 Loading Paper 2-8 Setting the Language (M15 only 2-11 Setting the Language and Country (M15i only 2-12 Setting the Local ID and Name (M15i Only 2-13 Setting the Date and Time...
Table of Modes 3-10 Xerox WorkCentre M15/M15i User Guide Page i Europe 1-14 Regulations - Canada 1-17 Environmental Compliance 1-18 2 Getting Started 2-1 Unpacking 2-2 Making Connections 2-4 Installing Drum and Toner Cartridges 2-6 Loading Paper 2-8 Setting the Language (M15 only 2-11 Setting the Language and Country (M15i only 2-12 Setting the Local ID and Name (M15i Only 2-13 Setting the Date and Time...
WorkCentre M15/M15i User Guide
Page 25
2 Getting Started Ø Unpacking 2-2 Ø Making Connections 2-4 Ø Installing Drum and Toner Cartridges 2-6 Ø Loading Paper 2-8 Ø Setting the Language (M15 only 2-11 Ø Setting the Language and Country (M15i only) . . 2-12 Ø Setting the Local ID and Name (M15i Only) . . . . 2-13 Ø Setting the Date and Time (M15i Only 2-15 Ø Installing Software 2-16 Xerox WorkCentre M15/M15i User Guide Page 2-1
2 Getting Started Ø Unpacking 2-2 Ø Making Connections 2-4 Ø Installing Drum and Toner Cartridges 2-6 Ø Loading Paper 2-8 Ø Setting the Language (M15 only 2-11 Ø Setting the Language and Country (M15i only) . . 2-12 Ø Setting the Local ID and Name (M15i Only) . . . . 2-13 Ø Setting the Date and Time (M15i Only 2-15 Ø Installing Software 2-16 Xerox WorkCentre M15/M15i User Guide Page 2-1
WorkCentre M15/M15i User Guide
Page 27
Getting Started 3 Ø Ensure the following components are available: USB Cable AC Power Cord Telephone Line Cord Software User Documentation Starter Toner Cartridge Drum Cartridge Xerox WorkCentre M15/M15i User Guide Page 2-3
Getting Started 3 Ø Ensure the following components are available: USB Cable AC Power Cord Telephone Line Cord Software User Documentation Starter Toner Cartridge Drum Cartridge Xerox WorkCentre M15/M15i User Guide Page 2-3
WorkCentre M15/M15i User Guide
Page 30
Be careful not to open the side cover. 2 Ø Open the front cover. 3 Ø Unpack the new drum cartridge. Page 2-6 Xerox WorkCentre M15/M15i User Guide Getting Started Installing Drum and Toner Cartridges 1 Ø Pull the release latch to touch the surface of the drum. Ø Slide the drum cartridge into the slot on the right side of the opening.
Be careful not to open the side cover. 2 Ø Open the front cover. 3 Ø Unpack the new drum cartridge. Page 2-6 Xerox WorkCentre M15/M15i User Guide Getting Started Installing Drum and Toner Cartridges 1 Ø Pull the release latch to touch the surface of the drum. Ø Slide the drum cartridge into the slot on the right side of the opening.
WorkCentre M15/M15i User Guide
Page 31
Xerox WorkCentre M15/M15i User Guide Page 2-7 Getting Started 4 l Xerox has included a Starter Toner Cartridge. Purchased replacement toner cartridges will ensure maximum copies per cartridge. 5 Ø Turn the toner locking lever upwards. Ø Slide the new toner cartridge in until it locks in place. 6 Ø Turn the toner locking lever downwards ...Shaking the cartridge will yield approximately two times the number of copies. Ø Remove the starter toner cartridge from its packaging. Ø Gently shake the cartridge to Standby mode. The product returns to loosen the...
Xerox WorkCentre M15/M15i User Guide Page 2-7 Getting Started 4 l Xerox has included a Starter Toner Cartridge. Purchased replacement toner cartridges will ensure maximum copies per cartridge. 5 Ø Turn the toner locking lever upwards. Ø Slide the new toner cartridge in until it locks in place. 6 Ø Turn the toner locking lever downwards ...Shaking the cartridge will yield approximately two times the number of copies. Ø Remove the starter toner cartridge from its packaging. Ø Gently shake the cartridge to Standby mode. The product returns to loosen the...
WorkCentre M15/M15i User Guide
Page 121
...mode. If this option set the overall default Image Quality setting for Short Edge Feed documents. With this occurs, select the SLOW mode in . Toner Save l Use to select the country the machine is preserved. ON OFF With this option to set to COM, the speaker is the default... and LANDSCAPE for the machine based on until the remote machine answers. ON OFF COM The speaker can be set the USB line speed. Xerox WorkCentre M15/M15i User Guide Page 9-13 Machine Administration Speaker Control l Use to set the default orientation. OFF LONG EDGE SHORT EDGE Select LONG EDGE or ...
...mode. If this option set the overall default Image Quality setting for Short Edge Feed documents. With this occurs, select the SLOW mode in . Toner Save l Use to select the country the machine is preserved. ON OFF With this option to set to COM, the speaker is the default... and LANDSCAPE for the machine based on until the remote machine answers. ON OFF COM The speaker can be set the USB line speed. Xerox WorkCentre M15/M15i User Guide Page 9-13 Machine Administration Speaker Control l Use to set the default orientation. OFF LONG EDGE SHORT EDGE Select LONG EDGE or ...
WorkCentre M15/M15i User Guide
Page 138
Maintenance Ordering Supplies The Toner Cartridge and the Drum Cartridge are listed below to keep a record of the telephone number. The customer replaceable unit part numbers are available as customer replaceable units. Use the space below : CUSTOMER REPLACEABLE UNIT PART NUMBER Europe USA and Canada Toner Cartridge 106R00586 106R00584 Drum Cartridge 113R00663 113R00663 To obtain supplies, contact the local Xerox office, giving the company name, the product number and its serial number. Supplies Telephone Number: Page 10-4 Xerox WorkCentre M15/M15i User Guide
Maintenance Ordering Supplies The Toner Cartridge and the Drum Cartridge are listed below to keep a record of the telephone number. The customer replaceable unit part numbers are available as customer replaceable units. Use the space below : CUSTOMER REPLACEABLE UNIT PART NUMBER Europe USA and Canada Toner Cartridge 106R00586 106R00584 Drum Cartridge 113R00663 113R00663 To obtain supplies, contact the local Xerox office, giving the company name, the product number and its serial number. Supplies Telephone Number: Page 10-4 Xerox WorkCentre M15/M15i User Guide
WorkCentre M15/M15i User Guide
Page 139
... pages being printed. Shaking the cartridge re-distributes the remaining toner in the cartridge. Xerox WorkCentre M15/M15i User Guide Page 10-5 For instance, when printing a typical business letter with the machine). The Toner Save mode uses less toner than normal printing. The LCD displays warning message 'TONER LOW'. The actual number may require changing more often. Replacing...
... pages being printed. Shaking the cartridge re-distributes the remaining toner in the cartridge. Xerox WorkCentre M15/M15i User Guide Page 10-5 For instance, when printing a typical business letter with the machine). The Toner Save mode uses less toner than normal printing. The LCD displays warning message 'TONER LOW'. The actual number may require changing more often. Replacing...
WorkCentre M15/M15i User Guide
Page 140
Page 10-6 Xerox WorkCentre M15/M15i User Guide Maintenance 1 Ø Pull the release latch to open the side cover. 2 Ø Open the front cover. 3 Ø Turn the toner locking lever upwards to release the toner cartridge. Ø Remove the toner cartridge from the machine.
Page 10-6 Xerox WorkCentre M15/M15i User Guide Maintenance 1 Ø Pull the release latch to open the side cover. 2 Ø Open the front cover. 3 Ø Turn the toner locking lever upwards to release the toner cartridge. Ø Remove the toner cartridge from the machine.
WorkCentre M15/M15i User Guide
Page 141
..., then the side cover. Ø The LCD displays 'NEW TONER? 1. YES' and press [Enter]. Xerox WorkCentre M15/M15i User Guide Page 10-7 Maintenance Save the box and the cover for shipping. Ø Slide the new toner cartridge in until it locks in place. Ø Turn the toner locking lever downwards until it off with a dry cloth and...
..., then the side cover. Ø The LCD displays 'NEW TONER? 1. YES' and press [Enter]. Xerox WorkCentre M15/M15i User Guide Page 10-7 Maintenance Save the box and the cover for shipping. Ø Slide the new toner cartridge in until it locks in place. Ø Turn the toner locking lever downwards until it off with a dry cloth and...
WorkCentre M15/M15i User Guide
Page 142
Refer to notify them that the machine requires a new toner cartridge. Page 10-8 Xerox WorkCentre M15/M15i User Guide l The product serial number is located on page 1-5 for further information. Use the instructions below to activate this process. Ø Press [Menu/Exit] ...
Refer to notify them that the machine requires a new toner cartridge. Page 10-8 Xerox WorkCentre M15/M15i User Guide l The product serial number is located on page 1-5 for further information. Use the instructions below to activate this process. Ø Press [Menu/Exit] ...
WorkCentre M15/M15i User Guide
Page 143
...the Drum If streaks or spots appear on the prints, the drum cartridge may result. The machine automatically pulls in a sheet of a drum. Xerox WorkCentre M15/M15i User Guide Page 10-9 Never expose the drum to access 'CLEAN DRUM'. Damage or poor image quality may require cleaning. Ø Ensure that paper... the green drum to the paper. Replacing the Drum Cartridge The useful life of the drum cartridge is near the end of life. The toner particles on the OPC drum surface are being experienced on the Control Panel to enter menu mode. Ø Press or until 'MAINTENANCE' appears...
...the Drum If streaks or spots appear on the prints, the drum cartridge may result. The machine automatically pulls in a sheet of a drum. Xerox WorkCentre M15/M15i User Guide Page 10-9 Never expose the drum to access 'CLEAN DRUM'. Damage or poor image quality may require cleaning. Ø Ensure that paper... the green drum to the paper. Replacing the Drum Cartridge The useful life of the drum cartridge is near the end of life. The toner particles on the OPC drum surface are being experienced on the Control Panel to enter menu mode. Ø Press or until 'MAINTENANCE' appears...
WorkCentre M15/M15i User Guide
Page 144
l The toner cartridge must be removed to unlock the toner cartridge, then pull the toner cartridge out. Page 10-10 Xerox WorkCentre M15/M15i User Guide Maintenance 1 Ø Open the side cover, then the front cover. The side cover must be open to open the front cover. 2 Ø Turn the toner locking lever upwards to replace the drum cartridge. 3 Ø Pull out the used drum cartridge.
l The toner cartridge must be removed to unlock the toner cartridge, then pull the toner cartridge out. Page 10-10 Xerox WorkCentre M15/M15i User Guide Maintenance 1 Ø Open the side cover, then the front cover. The side cover must be open to open the front cover. 2 Ø Turn the toner locking lever upwards to replace the drum cartridge. 3 Ø Pull out the used drum cartridge.
WorkCentre M15/M15i User Guide
Page 145
Maintenance 4 Ø Unpack the new drum cartridge and slide it in place, making sure not to touch the surface of the drum. 5 Ø Reinstall the toner cartridge, then lock the lever. Ø Close the front cover and the side cover. Xerox WorkCentre M15/M15i User Guide Page 10-11
Maintenance 4 Ø Unpack the new drum cartridge and slide it in place, making sure not to touch the surface of the drum. 5 Ø Reinstall the toner cartridge, then lock the lever. Ø Close the front cover and the side cover. Xerox WorkCentre M15/M15i User Guide Page 10-11
WorkCentre M15/M15i User Guide
Page 153
Unfused toner may adhere in the area, resulting in smudged copies. Ø Remove the jammed paper, in the display. CAUTION: Do not pull paper up through the ... pressure on the fuser lever as shown below. Take care when removing paper from the machine. Ø Press the release latch to the Exit Area. Xerox WorkCentre M15/M15i User Guide Page 11-7 Troubleshooting Fuser Area If jammed in the fuser area, 'PAPER JAM 1' appears in the direction shown.
Unfused toner may adhere in the area, resulting in smudged copies. Ø Remove the jammed paper, in the display. CAUTION: Do not pull paper up through the ... pressure on the fuser lever as shown below. Take care when removing paper from the machine. Ø Press the release latch to the Exit Area. Xerox WorkCentre M15/M15i User Guide Page 11-7 Troubleshooting Fuser Area If jammed in the fuser area, 'PAPER JAM 1' appears in the direction shown.
WorkCentre M15/M15i User Guide
Page 159
.... Overheat The printer has overheated. Load the recording paper in . Xerox WorkCentre M15/M15i User Guide Page 11-13 Replace the Drum cartridge when copy/print quality is not installed. No Developer Cartridge The toner cartridge is degraded. "Document Jams" on page 10-5. Drum Warning ... Ensure a replacement cartridge is not securely latched. Refer to the ADF. Document Jam The loaded document has jammed in the LSU (Laser Scanning Unit). LSU Error A problem has occurred in Clear the document jam. the bypass tray. Refer to "Drum Cartridge" on page...
.... Overheat The printer has overheated. Load the recording paper in . Xerox WorkCentre M15/M15i User Guide Page 11-13 Replace the Drum cartridge when copy/print quality is not installed. No Developer Cartridge The toner cartridge is degraded. "Document Jams" on page 10-5. Drum Warning ... Ensure a replacement cartridge is not securely latched. Refer to the ADF. Document Jam The loaded document has jammed in the LSU (Laser Scanning Unit). LSU Error A problem has occurred in Clear the document jam. the bypass tray. Refer to "Drum Cartridge" on page...
WorkCentre M15/M15i User Guide
Page 160
... after more for a multi-dial operation. Clear the jam.Refer to "Toner Cartridge" on page 11-5. Refer to page "Paper Jams" on page 105. A problem with a new toner cartridge. Page 11-14 Xerox WorkCentre M15/M15i User Guide Try resending the fax. The memory has become full. Clear ... If failure persists, wait an hour or more memory becomes available. Troubleshooting DISPLAY Paper Jam 0 Paper Jam 1 Paper Jam 2 Toner Empty Toner Low Retry Redial Comm. Paper has jammed in the paper exit area. By doing this printing operations can be temporarily resumed. Try ...
... after more for a multi-dial operation. Clear the jam.Refer to "Toner Cartridge" on page 11-5. Refer to page "Paper Jams" on page 105. A problem with a new toner cartridge. Page 11-14 Xerox WorkCentre M15/M15i User Guide Try resending the fax. The memory has become full. Clear ... If failure persists, wait an hour or more memory becomes available. Troubleshooting DISPLAY Paper Jam 0 Paper Jam 1 Paper Jam 2 Toner Empty Toner Low Retry Redial Comm. Paper has jammed in the paper exit area. By doing this printing operations can be temporarily resumed. Try ...
WorkCentre M15/M15i User Guide
Page 162
... the copy easily Frequent copy paper jams Toner yield is lower than expected and TONER LOW message appears in the cassette with a fresh supply. Originals contain pictures, solids, or heavy lines. Page 11-16 Xerox WorkCentre M15/M15i User Guide Troubleshooting CONDITION Blank copies Image ...rubs off frequently. Check for extended periods of the cartridge. Remove the toner cartridge. Take care not to touch the exposed toner on the left open while copies are forms...
... the copy easily Frequent copy paper jams Toner yield is lower than expected and TONER LOW message appears in the cassette with a fresh supply. Originals contain pictures, solids, or heavy lines. Page 11-16 Xerox WorkCentre M15/M15i User Guide Troubleshooting CONDITION Blank copies Image ...rubs off frequently. Check for extended periods of the cartridge. Remove the toner cartridge. Take care not to touch the exposed toner on the left open while copies are forms...
WorkCentre M15/M15i User Guide
Page 163
...dpi to the correct port. (For Example: LPT1.) The toner and drum cartridges are installed properly. Use an IEEE-1284 compliant parallel port cable. The port setting is still not possible, replace the cable. Xerox WorkCentre M15/M15i User Guide Page 11-17 cable or USB cable is blank... the print job is being sent to 300 dpi. Check that work. Check the cable with a computer and printer that the toner and drum cartridges are not installed properly. The page orientation may not be correct. The parallel port cable specifications may be installed ...
...dpi to the correct port. (For Example: LPT1.) The toner and drum cartridges are installed properly. Use an IEEE-1284 compliant parallel port cable. The port setting is still not possible, replace the cable. Xerox WorkCentre M15/M15i User Guide Page 11-17 cable or USB cable is blank... the print job is being sent to 300 dpi. Check that work. Check the cable with a computer and printer that the toner and drum cartridges are not installed properly. The page orientation may not be correct. The parallel port cable specifications may be installed ...
WorkCentre M15/M15i User Guide
Page 164
...CAUSE SUGGESTED SOLUTION Printing is too large Reduce resolution from the available choices. If using Windows 95, the Point to distribute the toner evenly. Enter the required setting from 600 dpi to 300 dpi. Background scatter The paper may be too damp. If printing... areas that meets the specifications problem. Missing characters The paper may not have overlapping seams on the Details tab. Page 11-18 Xerox WorkCentre M15/M15i User Guide enough memory (RAM). required by the product. Click the product incorrectly. Click Properties and then spool settings on the ...
...CAUSE SUGGESTED SOLUTION Printing is too large Reduce resolution from the available choices. If using Windows 95, the Point to distribute the toner evenly. Enter the required setting from 600 dpi to 300 dpi. Background scatter The paper may be too damp. If printing... areas that meets the specifications problem. Missing characters The paper may not have overlapping seams on the Details tab. Page 11-18 Xerox WorkCentre M15/M15i User Guide enough memory (RAM). required by the product. Click the product incorrectly. Click Properties and then spool settings on the ...