User Guide
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...9-8 Replacing the Drum Cartridge 9-8 10 Troubleshooting 10-1 General ...10-2 Fault Clearance 10-3 Document Jams 10-3 Paper Jams 10-6 Paper Exit Area 10-7 2 Sided Jam 10-9 Bypass Tray Jam 10-9 Customer Support 10-10 LCD Error... Messages 10-11 Problem and Solutions Charts 10-14 Copying Problems 10-14 Printing Problems 10-15 Faxing Problems Solution Chart 10-17 11 Specifications 11-1 Introduction 11-2 Printer Specifications 11-3 Page iv Xerox WorkCentre 4118...
...9-8 Replacing the Drum Cartridge 9-8 10 Troubleshooting 10-1 General ...10-2 Fault Clearance 10-3 Document Jams 10-3 Paper Jams 10-6 Paper Exit Area 10-7 2 Sided Jam 10-9 Bypass Tray Jam 10-9 Customer Support 10-10 LCD Error... Messages 10-11 Problem and Solutions Charts 10-14 Copying Problems 10-14 Printing Problems 10-15 Faxing Problems Solution Chart 10-17 11 Specifications 11-1 Introduction 11-2 Printer Specifications 11-3 Page iv Xerox WorkCentre 4118...
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Xerox WorkCentre 4118 User Guide Page 10-3 Troubleshooting Fault Clearance When a fault occurs, check the Status Map on the Status Map flashes. Status Map Paper Jam Tray 1 Bypass Tray 2 Document Jams If a document jams while it is feeding through the Document Feeder, 'Document Jam' displays and the Document Jam LED on the Control Panel. Details for clearing the three areas of the Document Feeder are given below. Input Misfeed 1 ¾ Open the Document Feeder top cover. A red flashing LED identifies the problem area:-
Xerox WorkCentre 4118 User Guide Page 10-3 Troubleshooting Fault Clearance When a fault occurs, check the Status Map on the Status Map flashes. Status Map Paper Jam Tray 1 Bypass Tray 2 Document Jams If a document jams while it is feeding through the Document Feeder, 'Document Jam' displays and the Document Jam LED on the Control Panel. Details for clearing the three areas of the Document Feeder are given below. Input Misfeed 1 ¾ Open the Document Feeder top cover. A red flashing LED identifies the problem area:-
User Guide
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Page 10-6 Xerox WorkCentre 4118 User Guide Follow the steps below to indicate the problem area. Troubleshooting Paper Jams If paper jams occur, 'Paper Jam' displays and the Paper Jam or Paper Tray LED on the Status Map flashes to clear the jam. Paper Feed Area If the paper jams in the feed area 'Paper Jam 0' displays. 1 ¾ Pull out the Paper Tray. ¾ When the tray is fully out, lift...
Page 10-6 Xerox WorkCentre 4118 User Guide Follow the steps below to indicate the problem area. Troubleshooting Paper Jams If paper jams occur, 'Paper Jam' displays and the Paper Jam or Paper Tray LED on the Status Map flashes to clear the jam. Paper Feed Area If the paper jams in the feed area 'Paper Jam 0' displays. 1 ¾ Pull out the Paper Tray. ¾ When the tray is fully out, lift...
User Guide
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Xerox WorkCentre 4118 User Guide Page 10-7 CAUTION: Ensure the side cover is jammed in the exit area, 'Paper Jam 2' displays. 1 ¾ Pull the Release Lever to align the rear edge with the corresponding slot in the machine, then insert it completely. Paper Exit Area If the paper is always open the side cover. This will release pressure on the Fuser Lever. Lower the rear part of the tray to open before opening the front cover. ¾ Open the front cover. 2 ¾ Pull down on the paper. Troubleshooting 4 ¾ Close the cover. ¾ Insert the paper tray.
Xerox WorkCentre 4118 User Guide Page 10-7 CAUTION: Ensure the side cover is jammed in the exit area, 'Paper Jam 2' displays. 1 ¾ Pull the Release Lever to align the rear edge with the corresponding slot in the machine, then insert it completely. Paper Exit Area If the paper is always open the side cover. This will release pressure on the Fuser Lever. Lower the rear part of the tray to open before opening the front cover. ¾ Open the front cover. 2 ¾ Pull down on the paper. Troubleshooting 4 ¾ Close the cover. ¾ Insert the paper tray.
User Guide
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Page 10-8 Xerox WorkCentre 4118 User Guide Troubleshooting 3 ¾ Turn the Jam Remove Lever in the direction of the arrow to move the paper to the exit area. ¾ Gently pull the paper out through the exit area. 4 ¾ Push the Fuser Lever up. 5 ¾ Turn the Jam Remove Lever back to the original position. ¾ Close the front cover and side cover.
Page 10-8 Xerox WorkCentre 4118 User Guide Troubleshooting 3 ¾ Turn the Jam Remove Lever in the direction of the arrow to move the paper to the exit area. ¾ Gently pull the paper out through the exit area. 4 ¾ Push the Fuser Lever up. 5 ¾ Turn the Jam Remove Lever back to the original position. ¾ Close the front cover and side cover.
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Xerox WorkCentre 4118 User Guide Page 10-9 Troubleshooting 2 Sided Jam If a paper jam occurs in the 2 Sided module, 'Duplex Jam' displays and the Paper Jam LED on the Status Map flashes. 'Bypass Jam' may also occur when the paper has not fed correctly in the machine. 1 ¾ Open the Bypass Tray and pull the paper out of the machine. Bypass Tray Jam... If you try to print using the Bypass Tray and the machine does not detect paper due to no paper or improper paper loading, 'Bypass Jam' displays and the Bypass Tray...
Xerox WorkCentre 4118 User Guide Page 10-9 Troubleshooting 2 Sided Jam If a paper jam occurs in the 2 Sided module, 'Duplex Jam' displays and the Paper Jam LED on the Status Map flashes. 'Bypass Jam' may also occur when the paper has not fed correctly in the machine. 1 ¾ Open the Bypass Tray and pull the paper out of the machine. Bypass Tray Jam... If you try to print using the Bypass Tray and the machine does not detect paper due to no paper or improper paper loading, 'Bypass Jam' displays and the Bypass Tray...
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...Open the side cover and remove any jammed feeding from the Bypass paper. Load paper in communication. Replace the drum cartridge when copy/print quality is not securely latched. problem still persists, please call for a group. group. Xerox WorkCentre 4118 User Guide Page 10-11 Err ... as dark marks on page 9-8. Duplex Jam Paper has jammed in the following table. Refer to select a Try again. Incompatible Remote party did not have tried to "2 Sided Jam" on page middle of 2 Sided printing. 10-9. Troubleshooting LCD Error Messages If an abnormal condition...
...Open the side cover and remove any jammed feeding from the Bypass paper. Load paper in communication. Replace the drum cartridge when copy/print quality is not securely latched. problem still persists, please call for a group. group. Xerox WorkCentre 4118 User Guide Page 10-11 Err ... as dark marks on page 9-8. Duplex Jam Paper has jammed in the following table. Refer to select a Try again. Incompatible Remote party did not have tried to "2 Sided Jam" on page middle of 2 Sided printing. 10-9. Troubleshooting LCD Error Messages If an abnormal condition...
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...job. The transmission can be split into more memory becomes available. Troubleshooting DISPLAY No. Refer to "Paper Jams" on page fuser area. 10-6. Take out the toner cartridge ...Paper has jammed in the Paper Tray. stops. The recording paper in the Clear the jam. the output bin. Refer to automatically redial. Xerox WorkCentre 4118 User Guide Page 10-13 Not Assigned No Paper RX Tray Full Paper Jam 0 Paper Jam 1 Paper Jam 2 Power Failure Toner Empty Toner Low Retry Redial? Load the recording paper in the Clear the jam. Paper has jammed in the paper...
...job. The transmission can be split into more memory becomes available. Troubleshooting DISPLAY No. Refer to "Paper Jams" on page fuser area. 10-6. Take out the toner cartridge ...Paper has jammed in the Paper Tray. stops. The recording paper in the Clear the jam. the output bin. Refer to automatically redial. Xerox WorkCentre 4118 User Guide Page 10-13 Not Assigned No Paper RX Tray Full Paper Jam 0 Paper Jam 1 Paper Jam 2 Power Failure Toner Empty Toner Low Retry Redial? Load the recording paper in the Clear the jam. Paper has jammed in the paper...
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...connected properly. Replace paper in the cartridge. Originals contain pictures, solids, or heavy lines. Check that the paper is the proper paper weight 80 g/m² (20 lb) bond paper is defective. Xerox WorkCentre 4118 User Guide Page... 10-15 Toner may not be installed properly. PROBLEM The product does not print PROBABLE CAUSE SUGGESTED SOLUTION The IEEE-1284 Parallel Check the cable connection. Troubleshooting CONDITION Frequent copy paper jams...
...connected properly. Replace paper in the cartridge. Originals contain pictures, solids, or heavy lines. Check that the paper is the proper paper weight 80 g/m² (20 lb) bond paper is defective. Xerox WorkCentre 4118 User Guide Page... 10-15 Toner may not be installed properly. PROBLEM The product does not print PROBABLE CAUSE SUGGESTED SOLUTION The IEEE-1284 Parallel Check the cable connection. Troubleshooting CONDITION Frequent copy paper jams...
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...paper jam has occurred. Check the telephone cord has not been disconnected. Then reinstall the Toner Cartridge. Faxing Problems Solution Chart PROBLEM SUGGESTED SOLUTION Originals are fed diagonally (skewed) Ensure the Document Guides are no problems with the machine. Check with this device. This machine supports G3 communications but not G4 communications. Xerox WorkCentre 4118... placed face-up the handset. The original is available. Originals cannot be low. Troubleshooting PROBLEM Faded graphics PROBABLE CAUSE Toner may be received even if [Start] is pressed...
...paper jam has occurred. Check the telephone cord has not been disconnected. Then reinstall the Toner Cartridge. Faxing Problems Solution Chart PROBLEM SUGGESTED SOLUTION Originals are fed diagonally (skewed) Ensure the Document Guides are no problems with the machine. Check with this device. This machine supports G3 communications but not G4 communications. Xerox WorkCentre 4118... placed face-up the handset. The original is available. Originals cannot be low. Troubleshooting PROBLEM Faded graphics PROBABLE CAUSE Toner may be received even if [Start] is pressed...
