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Xerox 3100MFPX Support Question

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Question posted by odysseytran on May 26th, 2014

Paper Jam Remove Toner

Constantly get this message. When I open the door it says "Close Cover Printer" and then I get the same message "Paper Jam Remove Toner" indefinitely no matter how many times I try. Cannot print. Tried setting printer, doesn't work. Inserted new card to reset along with new toner, doesn't work. Should I just throw this whole stubborn system away.

Current Answers

Answer #1: Posted by sabrie on May 26th, 2014 6:15 PM
This answer was accepted by the poster of the original question.
sabrie

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page 48 to page 49 of this manual on the link below will give you the solution you need

http://www.manualslib.com/manual/195561/Xerox-Phaser-3100mfp-S.html?page=52


www.techboss.co.za

Related Xerox 3100MFPX Manual Pages

3100 MFP Guide to Faxing over IP Networks - Page 1

... is converted into audible signals for the user A Guide to a Xerox fax device. see Network Setups Digitizing Codec (page 4). Xerox Multifunction Devices Customer Tips dc09cc0449 April 20th, 2009 This document applies to the Xerox products indicated in a digital packet format. Phaser 3100MFP Overview This guide is treated like a standard voice call . This encoding also compresses...
3100 MFP Guide to Faxing over IP Networks - Page 4

...a VoIP registry/gatekeeper or service provider. Other Tips about Xerox multifunction devices are trademarks of Xerox Corporation in the United States and certain other...devices trying to provide VoIP access by using SIP (or H.323, when available). All rights reserved. and/or its affiliates in the United States and/or other access devices communicate with the Phaser 3100MFP device...
User Guide - Phaser 3100 MFP/S - Page 2

... Phaser 3100MFP/S Dear customer For your PC (Microsoft Windows 2000/XP/Vista). You can connect the multifunction device to your security and comfort, we urge you to carefully read the chapter Security before attempting use . The Xerox Companion Suite software provided allows you can communicate with a 600 dpi scanner and a black and white laser printer offering a printing...
User Guide - Phaser 3100 MFP/S - Page 12

... Phaser 3100MFP/S Positions of Safety labels on the machine The device has warning labels at the positions shown below. Symbols for the main power switch In accordance with IEC 60417, this machine uses the following symbols for the main power switch: - Security - For your safety, you must never touch these surfaces when you remove a paper jam...
User Guide - Phaser 3100 MFP/S - Page 21

... tape from the machine. 4 Remove the plastic protection film from the screen. Then adjust the side paper guides to the paper size by - 17 - Paper tray installation Before loading paper, refer to Specifications, page 50). Installation Packaging contents The packaging contains the items listed below: Multifunction device 1 print cartridge Phaser 3100MFP/S Device installation 1 Unpack the...
User Guide - Phaser 3100 MFP/S - Page 22

... raise the flap to be printed. Hold it by pushing it until it clicks, then gently push the handle down (as shown below). 4 Take a paper stack, pull the paper off and align it towards you at the same time. 5 Close the cover. Gently roll the cartridge 5 or 6 times to distribute the toner evenly inside the cartridge. Phaser 3100MFP/S pushing lever (C).
User Guide - Phaser 3100 MFP/S - Page 50

... management system being inaccurate. 7 Close the cover. Important Always use paper which has stayed in chapter Security, page 1. The following message appears: OPEN FRONT COVER REPLACE TONER 3 Stand in the best conditions, it is recommended that your machine is kept in front of the device. 4 Grasp the left ) and when it is close the scanner cover violently or do not...
User Guide - Phaser 3100 MFP/S - Page 51

... glass of a print cartridge in the paper tray. Printer issues Error messages When the printer encounters any of the printer can affect its operation. Message Action CHECK TONER Check the presence of the scanner. 1 Open the scanner cover until it . CLOSE COVER PRINTER The printer front cover is read , the machine displays: ACTION CANCELLED REMOVE CARD Cleaning Document...
User Guide - Phaser 3100 MFP/S - Page 52

...The printing of paper and close the front cover. 9 - Maintenance Phaser 3100MFP/S Paper jam Miscellaneous issues When printing, a sheet of the active document is cancelled. PC printing via USB connection 3 Open and close the cover. In case of paper jam, the following message appears: PAPER JAM EXTERNAL TRAY 1 Open the paper jam cover located at the back of the machine. 2 Remove the...
User Guide - Phaser 3100 MFP/S - Page 53

... the beginning, regardless of the number of the active document is resolved, printing resumes from the first non-printed page. Maintenance Phaser 3100MFP/S PC printing via WLAN connection Issue encountered Print request handling Paper empty Once the problem is connected to be printed, however, will be printed. Documents waiting to the machine (see PC Features, page 36). Visit...
User Guide - Phaser 3100 MFP/X - Page 2

You can connect the multifunction device to your multifunction machine. WLAN is an option that works only with a 600 dpi scanner and a black and white laser printer offering a printing speed of a modern office automation tool. Voice communication is powerful, user-friendly and easy to use your multifunction machine as a printer and also be able to scan, edit and save...
User Guide - Phaser 3100 MFP/X - Page 15

License Phaser 3100MFP/X Positions of Safety labels on the machine The device has warning labels at the positions shown below. Symbols for the main power switch In accordance ... OFF. - 10 - Environment - 1 - means POWER ON. - For your safety, you must never touch these surfaces when you remove a paper jam or when you replace the Toner cartridge. Software use license - Security -
User Guide - Phaser 3100 MFP/X - Page 24

...all tape from the machine. 4 Remove the plastic protection film from the screen. 2 - Installation Phaser 3100MFP/X Packaging contents The packaging contains the items listed below: Multifunction device Device installation 1 Unpack the device. 2 Install the device adhering to the security notices stated at the beginning of media (refer to the Important paragraph Paper recommendations, page 15...
User Guide - Phaser 3100 MFP/X - Page 25

... 6 times to the paper size by pushing lever (B) located on a flat surface. 5 Put the paper stack in the tray (200 sheets of 80 g/ m² paper for instance). 6 Slide the tray back in front of the cover and pull it by pushing the "PUSH" level (A). Thoroughly rolling the cartridge will assure the maximum copies per cartridge. Phaser 3100MFP/X Print...
User Guide - Phaser 3100 MFP/X - Page 41

Parameters/Setup Phaser 3100MFP/X Parameters/ Setup You can print the functions guide and the current setup of your machine. 28-10-07 02:01 CHECK TIME Depending on the country configured on the use. Automatic mode 212 - You will just be displayed to inform you that the machine time has been changed automatically. Note Your machine...
User Guide - Phaser 3100 MFP/X - Page 82

.... The following message appears: OPEN FRONT COVER REPLACE TONER 3 Stand in the tray for too long. Replacing the print cartridge without using this machine: - Maintenance Phaser 3100MFP/X Maintenance Service General information To replace the print cartridge, proceed as shown below). Please respect the following message appears: CHANGE TONER? Do not close to lubricate the device. - NO...
User Guide - Phaser 3100 MFP/X - Page 84

...paper jam. 3 Put the print cartridge in the machine, or remove the paper tray and remove the sheet of paper and close the front cover. Then open and close the consumable cover. Press when the roller is shown on the machine, page 10. PAPER EMPTY Add paper in the machine. For details, refer to user manual. Maintenance Phaser 3100MFP/X Printer issues Paper jam Error messages...
User Guide - Phaser 3100 MFP/X - Page 86

..., will be completely received). No document to the PC, • the problem encountered during printing. Code 0D - Memory full Your fax can no paper, paper jam, opened cover... Print the received documents and delete or transmit immediately the documents in the transmission line. Code 15 - No Relay Bcst list Nr x You requested a document relay ...
User Guide - Phaser 3100 MFP/X - Page 87

...(see PC Features, page 57). Documents waiting to be printed, however, will be printed. Toner empty The printing of this manual after a timeout (30 seconds by default). FIRMWARE UPDATE), select the downloaded file and launch the update. Maintenance Phaser 3100MFP/X PC printing via WLAN connection Issue encountered Print request handling Paper empty Once the problem is resolved...
Evaluator Guide - Page 8

... average print jobs (typically 3 to perform? The 50-sheet automatic document feeder (ADF) on the front of jobs you digitize documents for heavier paper stock. Does the system offer the media flexibility to support the variety of the device. 8 Xerox Phaser 3100MFP Evaluator Guide Additionally, first-page-out times as fast as firstpage-out time - the Phaser 3100MFP helps...

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