User Guide
Page 2
...reserved. If any errors or omissions, we would be transmitted or copied in the preparation of this manual constitutes an intellectual property licence in the printer driver.) - Software Operation The manufacturer and its subsidiaries assume no responsibility whatsoever for Macintosh users. No... Users (CD-ROM): Describes how to the Contact List provided with the printer for Macintosh Users (book): Describes how to hear of such software. Copyright© 1999 CANON INC. About the Manuals s This User's Guide primarily describes the basic operation procedures for Windows and...
...reserved. If any errors or omissions, we would be transmitted or copied in the preparation of this manual constitutes an intellectual property licence in the printer driver.) - Software Operation The manufacturer and its subsidiaries assume no responsibility whatsoever for Macintosh users. No... Users (CD-ROM): Describes how to the Contact List provided with the printer for Macintosh Users (book): Describes how to hear of such software. Copyright© 1999 CANON INC. About the Manuals s This User's Guide primarily describes the basic operation procedures for Windows and...
User Guide
Page 4
...a fire or electric shock. 4 If you use the printer in any way not described in this could result in unforeseen printer faults or cause a fire or electric shock. Safety Precautions Please read the safety warnings provided in this manual to plug the power cord into the power outlet or ... for service. Power supply Note The power outlet and power plug shapes may be different depending on the power cord. Never use the printer in contact with other equipment (power board, double adapter, etc.). This could cause a fire or electric shock. Continuing to flammable solvents such...
...a fire or electric shock. 4 If you use the printer in any way not described in this could result in unforeseen printer faults or cause a fire or electric shock. Safety Precautions Please read the safety warnings provided in this manual to plug the power cord into the power outlet or ... for service. Power supply Note The power outlet and power plug shapes may be different depending on the power cord. Never use the printer in contact with other equipment (power board, double adapter, etc.). This could cause a fire or electric shock. Continuing to flammable solvents such...
User Guide
Page 9
... Contains two slots. The right slot holds the Color BJ Cartridge. 9 Printer Cable Connector (Parallel Interface) Provides a connection point for connecting a USB interface cable to the printer, depending on the country of the Printer Printer Cable Connector (Parallel Interface) Manual Feed Slot Power Connector Printer Cable Connector (USB Interface) Manual Feed Slot Allows you to insert paper or...
... Contains two slots. The right slot holds the Color BJ Cartridge. 9 Printer Cable Connector (Parallel Interface) Provides a connection point for connecting a USB interface cable to the printer, depending on the country of the Printer Printer Cable Connector (Parallel Interface) Manual Feed Slot Power Connector Printer Cable Connector (USB Interface) Manual Feed Slot Allows you to insert paper or...
User Guide
Page 10
... Connector (USB Interface) s Follow the correct order to follow the order described in the Getting Started manual. If you connect the printer and computer using the USB interface cable, follow the correct order, the printer driver may not operate properly. - s Do not connect or disconnect the USB interface cable in the following circumstances...
... Connector (USB Interface) s Follow the correct order to follow the order described in the Getting Started manual. If you connect the printer and computer using the USB interface cable, follow the correct order, the printer driver may not operate properly. - s Do not connect or disconnect the USB interface cable in the following circumstances...
User Guide
Page 15
...combination of the paper thickness lever and the printer driver settings. Illustrated Guideline: Displays information on -line manual is identical to the paper size setting in your print purpose. Cancel button: Cancels the current print settings in the printer driver for Windows. Note The Driver and... Reading this on the paper feed method, the position of a Black BJ Cartridge and a Color BJ Cartridge. - When you select an icon in the printer driver and closes the Printer Properties dialog box. Photo/Colour indicates a combination of BJ Cartridge and Media Type settings changes ...
...combination of the paper thickness lever and the printer driver settings. Illustrated Guideline: Displays information on -line manual is identical to the paper size setting in your print purpose. Cancel button: Cancels the current print settings in the printer driver for Windows. Note The Driver and... Reading this on the paper feed method, the position of a Black BJ Cartridge and a Color BJ Cartridge. - When you select an icon in the printer driver and closes the Printer Properties dialog box. Photo/Colour indicates a combination of BJ Cartridge and Media Type settings changes ...
User Guide
Page 19
... media to your print purpose. Reading this manual is recommended. 19 Photo/Colour indicates a combination of a Black BJ Cartridge and a Color BJ Cartridge. - Black/Colour indicates a combination of a Photo BJ Cartridge and a Color BJ Cartridge. Manual: Use when printing on the paper feed ...method, the position of BJ Cartridges. - Note The Driver and Utility Guide for Macintosh users. Cancel button: Cancels the current print settings in the printer driver for Macintosh Users (book...
... media to your print purpose. Reading this manual is recommended. 19 Photo/Colour indicates a combination of a Black BJ Cartridge and a Color BJ Cartridge. - Black/Colour indicates a combination of a Photo BJ Cartridge and a Color BJ Cartridge. Manual: Use when printing on the paper feed ...method, the position of BJ Cartridges. - Note The Driver and Utility Guide for Macintosh users. Cancel button: Cancels the current print settings in the printer driver for Macintosh Users (book...
User Guide
Page 26
... For more details, refer to the needs of charts and text. About Cartridge Combinations While the Color BJ Cartridge is always installed on the right, one of cartridges changes according to the Getting Started manual. Ink Tank BCI-3BK Black Ink Tank Ink Tank Ink Tank BCI-3C BCI-3M BCI-3Y... of the job. The combination of the Black BJ Cartridge, Photo BJ Cartridge and scanner cartridge is installed on the left. Left: Color BJ Cartridge BC-32 Photo Right: Color BJ Cartridge BC-31 Installing the Photo BJ Cartridge (¬ p.28) BC-30 BC-31 Ink Tank Ink Tank Ink Tank BCI...
... For more details, refer to the needs of charts and text. About Cartridge Combinations While the Color BJ Cartridge is always installed on the right, one of cartridges changes according to the Getting Started manual. Ink Tank BCI-3BK Black Ink Tank Ink Tank Ink Tank BCI-3C BCI-3M BCI-3Y... of the job. The combination of the Black BJ Cartridge, Photo BJ Cartridge and scanner cartridge is installed on the left. Left: Color BJ Cartridge BC-32 Photo Right: Color BJ Cartridge BC-31 Installing the Photo BJ Cartridge (¬ p.28) BC-30 BC-31 Ink Tank Ink Tank Ink Tank BCI...
User Guide
Page 55
...mounted on and A4- Normally, execute the automatic print head alignment feature of the two BJ Cartridges have been aligned properly. If this printer. Each time you replace a BJ Cartridge or switch BJ Cartridges for a special print job, you must align the print heads to ...are two procedures for some reason, then align the print heads manually. It takes a few minutes until the print head alignment operation is loaded in the printer. 2 Select automatic print head alignment in the printer driver. Open the Printer Properties dialog box, then click the Maintenance tab. ...
...mounted on and A4- Normally, execute the automatic print head alignment feature of the two BJ Cartridges have been aligned properly. If this printer. Each time you replace a BJ Cartridge or switch BJ Cartridges for a special print job, you must align the print heads to ...are two procedures for some reason, then align the print heads manually. It takes a few minutes until the print head alignment operation is loaded in the printer. 2 Select automatic print head alignment in the printer driver. Open the Printer Properties dialog box, then click the Maintenance tab. ...
User Guide
Page 56
...align the print heads manually. Normally, execute the automatic print head alignment feature of the two BJ Cartridges have been aligned properly. Aligning the Print Heads Two BJ Cartridges are two produces for aligning the print heads. Note There are always mounted on this printer. If this pattern ...in the Reference Guide. 56 It takes a few minutes until the print head alignment operation is switched on manual print head alignment, refer to ensure optimum results in printing. 1 Make sure that the printer is completed. or Letter-size plain paper is printed, the print heads of the...
...align the print heads manually. Normally, execute the automatic print head alignment feature of the two BJ Cartridges have been aligned properly. Aligning the Print Heads Two BJ Cartridges are two produces for aligning the print heads. Note There are always mounted on this printer. If this pattern ...in the Reference Guide. 56 It takes a few minutes until the print head alignment operation is switched on manual print head alignment, refer to ensure optimum results in printing. 1 Make sure that the printer is completed. or Letter-size plain paper is printed, the print heads of the...
User Guide
Page 58
...the Setup Software & Reference Guide CD-ROM. Troubleshooting When a problem occurs while you are using the printer, refer to the topics listed below to determine what type of error has occurred. Click ...the Guide tab and proceed as directed by the message shown. s Cannot install the printer driver ¬ p.59 s Paper jams ¬ p.60 s Paper misfeeds ¬ p.60 s An error message appears ... or colours are most likely to encounter. This manual describes the symptoms of only the printer problems you have resolved the error, printing resumes. 58
...the Setup Software & Reference Guide CD-ROM. Troubleshooting When a problem occurs while you are using the printer, refer to the topics listed below to determine what type of error has occurred. Click ...the Guide tab and proceed as directed by the message shown. s Cannot install the printer driver ¬ p.59 s Paper jams ¬ p.60 s Paper misfeeds ¬ p.60 s An error message appears ... or colours are most likely to encounter. This manual describes the symptoms of only the printer problems you have resolved the error, printing resumes. 58
User Guide
Page 59
... the installation is no longer stable. Refer to Getting Started and proceed with the printer. Solution: Check that the CD-ROM icon is unreadable, contact a Canon service facility. Refer to the "Additional Notes on Handling the USB Interface" manual provided with the installation. Solution: When you may not be able to the USB...
... the installation is no longer stable. Refer to Getting Started and proceed with the printer. Solution: Check that the CD-ROM icon is unreadable, contact a Canon service facility. Refer to the "Additional Notes on Handling the USB Interface" manual provided with the installation. Solution: When you may not be able to the USB...
User Guide
Page 60
... Paper jams Solution: Slowly pull the paper out from 64 to eject the jammed paper automatically. If the paper tears and some of the printer. Cause: Auto sheet feeder overloaded. Paper within the range from the paper feed side or the paper output side, whichever is left in ...the auto sheet feeder. Solution: The paper rest should be loaded in the printer, switch the printer off, open the front cover and remove the jammed paper fragments. Solution: Feed manually through the manual feed slot of it is easier. Cause: Paper rest not raised.
... Paper jams Solution: Slowly pull the paper out from 64 to eject the jammed paper automatically. If the paper tears and some of the printer. Cause: Auto sheet feeder overloaded. Paper within the range from the paper feed side or the paper output side, whichever is left in ...the auto sheet feeder. Solution: The paper rest should be loaded in the printer, switch the printer off, open the front cover and remove the jammed paper fragments. Solution: Feed manually through the manual feed slot of it is easier. Cause: Paper rest not raised.
User Guide
Page 61
... dialog box and click on . Then click the down list. Solution: Disconnect the switching device or external buffer and print with the printer directly connected to the right of the Paper Feed box and select Auto Feeder from the pull-down -arrow to the computer. Paper that...not selected in the Main tab. An error message appears q Error writing to LPT1 or USBPRN displayed Cause: Printer is securely fastened to the Getting Started manual. If the POWER lamp is flashing, the printer is probably in the switching device or external buffer. For details, refer to the computer and the...
... dialog box and click on . Then click the down list. Solution: Disconnect the switching device or external buffer and print with the printer directly connected to the right of the Paper Feed box and select Auto Feeder from the pull-down -arrow to the computer. Paper that...not selected in the Main tab. An error message appears q Error writing to LPT1 or USBPRN displayed Cause: Printer is securely fastened to the Getting Started manual. If the POWER lamp is flashing, the printer is probably in the switching device or external buffer. For details, refer to the computer and the...
User Guide
Page 62
...screen instructions. Solution: Check the status of the Reference Guide on Handling the USB Interface" manual provided with the printer. To uninstall the printer driver, select Programs and then BJ Printer from the Windows Start menu and click Uninstall. Then follow the on-screen instructions. 62 ...WPS (Windows Printing System) driver is not operating correctly. Click on the Spool settings button in the "Print to the printer". To change the printer port, open the WPS Driver Properties window. When connecting to the USB interface running under Windows 98, refer to the...
...screen instructions. Solution: Check the status of the Reference Guide on Handling the USB Interface" manual provided with the printer. To uninstall the printer driver, select Programs and then BJ Printer from the Windows Start menu and click Uninstall. Then follow the on-screen instructions. 62 ...WPS (Windows Printing System) driver is not operating correctly. Click on the Spool settings button in the "Print to the printer". To change the printer port, open the WPS Driver Properties window. When connecting to the USB interface running under Windows 98, refer to the...
User Guide
Page 63
...with the new document, the original file was probably faulty. Then follow the on hard disk. Refer to the user's manual for your computer for your application program and check that the required amount of memory is allocated to the application program. When... problem with the new file, contact a Canon service facility. Cause: Internal file or application program problem. Cause: Sufficient memory not available for the application program. Solution: Remove the installed BJ printer driver and then install the printer driver again. Troubleshooting q Application error or General...
...with the new document, the original file was probably faulty. Then follow the on hard disk. Refer to the user's manual for your computer for your application program and check that the required amount of memory is allocated to the application program. When... problem with the new file, contact a Canon service facility. Cause: Internal file or application program problem. Cause: Sufficient memory not available for the application program. Solution: Remove the installed BJ printer driver and then install the printer driver again. Troubleshooting q Application error or General...
User Guide
Page 64
... fault. Click on the BJC-6100 icon and check that BJC-6100 is still warming up. Click the Custom Remove tab. Then follow the on-screen instructions. If the POWER lamp is flashing, the printer is selected in the switching device or external buffer. Solution: Make sure that the required ...application program. Solution: Select Chooser from the Apple menu. Solution: Refer to the user's manual for your application program and check that the printer cable is allocated to the computer and the printer. Please wait until the POWER lamp is probably in Connect to box. 64 If you can...
... fault. Click on the BJC-6100 icon and check that BJC-6100 is still warming up. Click the Custom Remove tab. Then follow the on-screen instructions. If the POWER lamp is flashing, the printer is selected in the switching device or external buffer. Solution: Make sure that the required ...application program. Solution: Select Chooser from the Apple menu. Solution: Refer to the user's manual for your application program and check that the printer cable is allocated to the computer and the printer. Please wait until the POWER lamp is probably in Connect to box. 64 If you can...
User Guide
Page 67
...You may not enter the paper output slot, and then try automatic print head alignment again. d) If print head alignment fails again, manually align the print heads. For more details on the BJ Cartridge and cartridge holder are clogged, press the RESUME button and follow the procedure... head nozzles are clean. The POWER lamp flashes orange and green alternately with beeps Cause: Service error Solution: Contact a Canon service facility. Count the number of the printer so that the orange protective tape has been removed from the print head, then install the BJ Cartridge again. b) Print...
...You may not enter the paper output slot, and then try automatic print head alignment again. d) If print head alignment fails again, manually align the print heads. For more details on the BJ Cartridge and cartridge holder are clogged, press the RESUME button and follow the procedure... head nozzles are clean. The POWER lamp flashes orange and green alternately with beeps Cause: Service error Solution: Contact a Canon service facility. Count the number of the printer so that the orange protective tape has been removed from the print head, then install the BJ Cartridge again. b) Print...
User Guide
Page 68
... again and make sure BJC-6100 is unsatisfactory q Meaningless characters or symbols printed Cause: Previous print job cancelled before it was finished. Click on again, and print again. For details, refer to box. Solution: Try using the correct printer driver. Cause: Printer cable fault. Printout is displayed in the Connect to the Getting Started manual.
... again and make sure BJC-6100 is unsatisfactory q Meaningless characters or symbols printed Cause: Previous print job cancelled before it was finished. Click on again, and print again. For details, refer to box. Solution: Try using the correct printer driver. Cause: Printer cable fault. Printout is displayed in the Connect to the Getting Started manual.
User Guide
Page 70
..., refer to ECP mode. If you are using in the printer driver Page Size setting in the switching device or external buffer. If the printer can then print normally, the fault is set to the Getting Started manual. Solution: Disable ECP mode. Solution: - Solution: Try using... and then directly connect the printer to the computer. Consult the hardware manufacturer. Cause: Printer is probably in the Page Layout tab. - Click on the ...
..., refer to ECP mode. If you are using in the printer driver Page Size setting in the switching device or external buffer. If the printer can then print normally, the fault is set to the Getting Started manual. Solution: Disable ECP mode. Solution: - Solution: Try using... and then directly connect the printer to the computer. Consult the hardware manufacturer. Cause: Printer is probably in the Page Layout tab. - Click on the ...
User Guide
Page 72
... on the Details button. Move the Intensity slider to the left to lower the print intensity. 72 To change this setting, open the Printer Properties dialog box, click the Manual icon and then click on special print media made by the paper. To change this setting, open the... Printer Properties dialog box, click the Advanced button in the printer driver. q Printed pages curled, warped or wrinkled Cause: You are printing on very thin paper and...
... on the Details button. Move the Intensity slider to the left to lower the print intensity. 72 To change this setting, open the Printer Properties dialog box, click the Manual icon and then click on special print media made by the paper. To change this setting, open the... Printer Properties dialog box, click the Advanced button in the printer driver. q Printed pages curled, warped or wrinkled Cause: You are printing on very thin paper and...