User Guide
Page 6
... CAUTION: Always place the TV on the 3D glasses. Safety Precautions for any pain or discomfort, stop viewing and contact your child should experience any problem, immediately stop viewing. Exposing the 3D glasses to certain flashing images or lights contained in 3D may be appropriate. • If you experience any of...
... CAUTION: Always place the TV on the 3D glasses. Safety Precautions for any pain or discomfort, stop viewing and contact your child should experience any problem, immediately stop viewing. Exposing the 3D glasses to certain flashing images or lights contained in 3D may be appropriate. • If you experience any of...
User Guide
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...IIS and Thomson. • Netflix is a registered trademark of Netflix, Inc. • Rovi is a registered trademark or trademark of Toshiba America Information Systems, Inc. Audyssey EQ®, Audyssey ABX™, Audyssey Dynamic Volume®, Audyssey Volume Extension™, and Audyssey Premium ... the logos are trademarks of the Blu-ray Disc Association • CinemaNow is a suite of technologies that remove the acoustical problems caused by • HDMI, the HDMI Logo, and High-Definition Multimedia Interface are trademarks or registered trademarks of Cisco Systems,...
...IIS and Thomson. • Netflix is a registered trademark of Netflix, Inc. • Rovi is a registered trademark or trademark of Toshiba America Information Systems, Inc. Audyssey EQ®, Audyssey ABX™, Audyssey Dynamic Volume®, Audyssey Volume Extension™, and Audyssey Premium ... the logos are trademarks of the Blu-ray Disc Association • CinemaNow is a suite of technologies that remove the acoustical problems caused by • HDMI, the HDMI Logo, and High-Definition Multimedia Interface are trademarks or registered trademarks of Cisco Systems,...
User Guide
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... setup 173 Toshiba A/V Remote App 174 Toshiba Send & Play App 174 Toshiba MediaGuide 174 TV listings 175 Movies/TV portal screen 175 Search screen 175 Detailed information 175 Chapter 10: Troubleshooting 176 General troubleshooting 176 Picture problems 177 Sound problems 179 Remote control problems 179 Channel tuning problems 179 Closed caption problems 180 Rating blocking (V-Chip) problems 180 HDMI...
... setup 173 Toshiba A/V Remote App 174 Toshiba Send & Play App 174 Toshiba MediaGuide 174 TV listings 175 Movies/TV portal screen 175 Search screen 175 Detailed information 175 Chapter 10: Troubleshooting 176 General troubleshooting 176 Picture problems 177 Sound problems 179 Remote control problems 179 Channel tuning problems 179 Closed caption problems 180 Rating blocking (V-Chip) problems 180 HDMI...
User Guide
Page 61
NOTE Refer to this information if there is made within approximately 60 seconds. ❖ To close automatically if no selection is a problem and you need to move in the corresponding direction. ❖ To select a highlighted item or save your menu settings, press the OK button. (A highlighted menu ...
NOTE Refer to this information if there is made within approximately 60 seconds. ❖ To close automatically if no selection is a problem and you need to move in the corresponding direction. ❖ To select a highlighted item or save your menu settings, press the OK button. (A highlighted menu ...
User Guide
Page 73
... of 3D programming should contact a health care provider before using the 3D glasses, store them away from viewing 3D images and should be replaced if a problem occurs due to certain flashing images or lights contained in areas of extreme heat or cold, as the lens can occur.
... of 3D programming should contact a health care provider before using the 3D glasses, store them away from viewing 3D images and should be replaced if a problem occurs due to certain flashing images or lights contained in areas of extreme heat or cold, as the lens can occur.
User Guide
Page 156
... and what types of the updates by name. Searching in MediaGuide You can search from the primary menu, or from the server due to network problems. Obtaining accurate MediaGuide data depends on page 142. Reset MediaGuide To reset the MediaGuide, please follow these steps: 1 Press the MENU button on the search...
... and what types of the updates by name. Searching in MediaGuide You can search from the primary menu, or from the server due to network problems. Obtaining accurate MediaGuide data depends on page 142. Reset MediaGuide To reset the MediaGuide, please follow these steps: 1 Press the MENU button on the search...
User Guide
Page 176
Black box on the TV control panel for the problem you cannot turn off using this chapter or visit the Toshiba technical support Web site at support.toshiba.com for possible causes/solutions for several seconds to the buttons on page 87. If the TV stops responding to reset the TV. The closed... the TV does not power off the TV, press and hold POWER button on screen. The TV should return to troubleshoot any problem, first unplug the TV from the AC outlet and plug it back in . Chapter 10 Troubleshooting General troubleshooting Before calling a service technician, review this method,...
Black box on the TV control panel for the problem you cannot turn off using this chapter or visit the Toshiba technical support Web site at support.toshiba.com for possible causes/solutions for several seconds to the buttons on page 87. If the TV stops responding to reset the TV. The closed... the TV does not power off the TV, press and hold POWER button on screen. The TV should return to troubleshoot any problem, first unplug the TV from the AC outlet and plug it back in . Chapter 10 Troubleshooting General troubleshooting Before calling a service technician, review this method,...
User Guide
Page 177
..." on page 78. Ensure the power cord is plugged in properly, and then press the POWER button. Troubleshooting Picture problems 177 Other problems. If your TV's problem is not addressed in this Troubleshooting chapter or the recommended solution has not worked, use the Reset Factory Defaults procedure, ...3D images are not correct, the 2D format may be different. TV will not turn on page 107. Try another channel. Picture problems General picture problems. Check the antenna/cable connections, see "Selecting the video input to view" on page 27. Press the INPUT button on the remote...
..." on page 78. Ensure the power cord is plugged in properly, and then press the POWER button. Troubleshooting Picture problems 177 Other problems. If your TV's problem is not addressed in this Troubleshooting chapter or the recommended solution has not worked, use the Reset Factory Defaults procedure, ...3D images are not correct, the 2D format may be different. TV will not turn on page 107. Try another channel. Picture problems General picture problems. Check the antenna/cable connections, see "Selecting the video input to view" on page 27. Press the INPUT button on the remote...
User Guide
Page 178
... and the Input Selection screen. If you press the INPUT button on page 121. Picture and sound are out of sync. 178 Troubleshooting Picture problems If Edge Enhancer does not achieve a sharper picture, change the Sharpness value to an external A/V device (e.g. Video Input Selection... problems. If the Input Selection window does not appear when you cannot view signals from external devices connected to VIDEO 1, VIDEO 2, ColorStream HD1, ColorStream HD2, HDMI ...
... and the Input Selection screen. If you press the INPUT button on page 121. Picture and sound are out of sync. 178 Troubleshooting Picture problems If Edge Enhancer does not achieve a sharper picture, change the Sharpness value to an external A/V device (e.g. Video Input Selection... problems. If the Input Selection window does not appear when you cannot view signals from external devices connected to VIDEO 1, VIDEO 2, ColorStream HD1, ColorStream HD2, HDMI ...
User Guide
Page 179
...available features. The Lock feature may have blocked the channel. To unblock the channel, see "Installing batteries" on page 49. Channel tuning problems Ensure that the remote control is properly set to the channel memory, see "Initial setup" on page 49. If you connect a ...or an HDMI® terminal, make sure that came with the device, see "Connecting a digital audio system" on another channel. Troubleshooting Sound problems 179 ❖ The settings of Side Shared Audio and Rear Shared Audio may be muted. If your external device. Check the connections, see ...
...available features. The Lock feature may have blocked the channel. To unblock the channel, see "Installing batteries" on page 49. Channel tuning problems Ensure that the remote control is properly set to the channel memory, see "Initial setup" on page 49. If you connect a ...or an HDMI® terminal, make sure that came with the device, see "Connecting a digital audio system" on another channel. Troubleshooting Sound problems 179 ❖ The settings of Side Shared Audio and Rear Shared Audio may be muted. If your external device. Check the connections, see ...
User Guide
Page 180
...PIN code is cleared, see "Forgotten PIN code" on the TV. HDMI® CEC Control operation HDMI® CEC Control feature is available for Toshiba HDMI® CEC compatible devices. Ensure that HDMI® cables with the ( ) Logo are used. The V-Chip feature is available for U.S. ...does not work correctly after you have changed the device's settings, turn on page 91. A closed caption signal may appear. Closed caption problems If the program or video you have selected is nonstandard For additional information, see "Using closed captions" on page 176. When the PIN ...
...PIN code is cleared, see "Forgotten PIN code" on the TV. HDMI® CEC Control operation HDMI® CEC Control feature is available for Toshiba HDMI® CEC compatible devices. Ensure that HDMI® cables with the ( ) Logo are used. The V-Chip feature is available for U.S. ...does not work correctly after you have changed the device's settings, turn on page 91. A closed caption signal may appear. Closed caption problems If the program or video you have selected is nonstandard For additional information, see "Using closed captions" on page 176. When the PIN ...
User Guide
Page 181
...home network with an Internet connection - Internet service is present. HDMI® problems HDMI® cables. wired" on page 43. If your router's documentation for Internet service issues. Troubleshooting HDMI® problems 181 If several devices are used, see "Connecting an HDMI® or DVI... see "Connecting the TV to a home network" on page 35. Read the instruction manual of other network connected devices. Network problems Cannot connect to ensure proper operation of the connected HDMI® CEC device. No network connection. Ensure that HDMI® cables ...
...home network with an Internet connection - Internet service is present. HDMI® problems HDMI® cables. wired" on page 43. If your router's documentation for Internet service issues. Troubleshooting HDMI® problems 181 If several devices are used, see "Connecting an HDMI® or DVI... see "Connecting the TV to a home network" on page 35. Read the instruction manual of other network connected devices. Network problems Cannot connect to ensure proper operation of the connected HDMI® CEC device. No network connection. Ensure that HDMI® cables ...
User Guide
Page 182
..., check connection stability. ❖ Connect with the Subnet mask 255.255.253.0; both the media server and TV are on page 43. 182 Troubleshooting Network problems Network Setup fails (Manual). Ensure that the TV IP address is not configured properly.
..., check connection stability. ❖ Connect with the Subnet mask 255.255.253.0; both the media server and TV are on page 43. 182 Troubleshooting Network problems Network Setup fails (Manual). Ensure that the TV IP address is not configured properly.
User Guide
Page 183
...and edited using a USB HUB connection. Set the media sharing of the router/AP may not be viewable. MediaShare (Media Player) problems Ensure that the router/AP (Access point) power is On, and then try restarting the scan for available routers/APs, see "...Push button configuration)" on page 139. Content playback stability may select one time. Wireless network problems Check that the devices (Display and Server) are connected. Troubleshooting Wireless network problems 183 Too many devices are connected correctly. Refer to the media server instruction manual. You ...
...and edited using a USB HUB connection. Set the media sharing of the router/AP may not be viewable. MediaShare (Media Player) problems Ensure that the router/AP (Access point) power is On, and then try restarting the scan for available routers/APs, see "...Push button configuration)" on page 139. Content playback stability may select one time. Wireless network problems Check that the devices (Display and Server) are connected. Troubleshooting Wireless network problems 183 Too many devices are connected correctly. Refer to the media server instruction manual. You ...
User Guide
Page 185
If the problem persists after trying the solutions 185 ❖ Power On failure. click "Home Entertainment," and then click "Support." Turn off the TV and unplug the power cord. Visit www.toshiba.ca; Troubleshooting If the problem persists after trying the solutions In the U.S., visit TAIS Consumer Solutions on the TV. After approximately one minute, plug the power cord in again and turn on the web at support.toshiba.com or call 800-631-3811. In Canada, locate the nearest Toshiba authorized service depot.
If the problem persists after trying the solutions 185 ❖ Power On failure. click "Home Entertainment," and then click "Support." Turn off the TV and unplug the power cord. Visit www.toshiba.ca; Troubleshooting If the problem persists after trying the solutions In the U.S., visit TAIS Consumer Solutions on the TV. After approximately one minute, plug the power cord in again and turn on the web at support.toshiba.com or call 800-631-3811. In Canada, locate the nearest Toshiba authorized service depot.
User Guide
Page 191
... you connect a computer to this TV does not accept the Sync on your computer to any of the signals in the table below, the following problems may occur: incorrect display, false format detection, picture position failure, blur, or judder.
... you connect a computer to this TV does not accept the Sync on your computer to any of the signals in the table below, the following problems may occur: incorrect display, false format detection, picture position failure, blur, or judder.
User Guide
Page 192
... only accept VGA, SVGA, XGA, WXGA, and SXGA signal formats which are different from the resolution and frequency described in the table below , the following problems may occur: incorrect display, false format detection, picture position failure, blur, or judder. 192 Specifications Acceptable signal formats for PC IN, HDMI®, and 3D...
... only accept VGA, SVGA, XGA, WXGA, and SXGA signal formats which are different from the resolution and frequency described in the table below , the following problems may occur: incorrect display, false format detection, picture position failure, blur, or judder. 192 Specifications Acceptable signal formats for PC IN, HDMI®, and 3D...
User Guide
Page 200
... listings 175 troubleshooting 176 channel tuning problems 179 closed caption problems 180 contact Toshiba 185 HDMI® 181 HDMI® CEC Control problems 180 light indicator 184 light indicator functions 184 MediaShare (Media Player) problems 183 network problems 181 picture problems 177 Rating blocking problems 180 remote control problems 179 sound problems 179 wireless network problems 183 TV connections front 23...
... listings 175 troubleshooting 176 channel tuning problems 179 closed caption problems 180 contact Toshiba 185 HDMI® 181 HDMI® CEC Control problems 180 light indicator 184 light indicator functions 184 MediaShare (Media Player) problems 183 network problems 181 picture problems 177 Rating blocking problems 180 remote control problems 179 sound problems 179 wireless network problems 183 TV connections front 23...