Maintenance Guide
Page 2
... of supplies from the printer control panel 5 Checking the status of supplies from a network computer 5 Ordering supplies...6 Ordering toner cartridges ...6 Ordering a photoconductor kit ...6 Ordering a maintenance kit ...6 Ordering staple cartridges ...7 Ordering a cleaning kit...7 Replacing supplies...7 Replacing the toner cartridge ...7 Replacing the photoconductor ...9 Moving the printer...14 Before moving the printer ...14 Moving the printer to another location...18...
... of supplies from the printer control panel 5 Checking the status of supplies from a network computer 5 Ordering supplies...6 Ordering toner cartridges ...6 Ordering a photoconductor kit ...6 Ordering a maintenance kit ...6 Ordering staple cartridges ...7 Ordering a cleaning kit...7 Replacing supplies...7 Replacing the toner cartridge ...7 Replacing the photoconductor ...9 Moving the printer...14 Before moving the printer ...14 Moving the printer to another location...18...
Maintenance Guide
Page 6
...Device Status page appears, displaying a summary of the maintenance kit. Ordering supplies To order supplies in the U.S., contact Lexmark at www.lexmark.com or contact the place where you do not know the IP address of your area. The pick rollers, ... X862, X864 X860, X862, X864 X860, X862, X864 Maintaining the printer 6 Note: If you purchased the printer. Ordering toner cartridges Recommended toner cartridge and part number Part name High Yield Toner Cartridge Part number X860H21G For printer(s) X860, X862, X864 Ordering a photoconductor kit When Replace Photoconductor message ...
...Device Status page appears, displaying a summary of the maintenance kit. Ordering supplies To order supplies in the U.S., contact Lexmark at www.lexmark.com or contact the place where you do not know the IP address of your area. The pick rollers, ... X862, X864 X860, X862, X864 X860, X862, X864 Maintaining the printer 6 Note: If you purchased the printer. Ordering toner cartridges Recommended toner cartridge and part number Part name High Yield Toner Cartridge Part number X860H21G For printer(s) X860, X862, X864 Ordering a photoconductor kit When Replace Photoconductor message ...
Maintenance Guide
Page 7
... Use the wet and dry wipes from the cleaning kit to continue appears, or when print becomes faded: 1 Turn the printer off. 2 Open the front door. Maintaining the printer 7 Ordering staple cartridges When Staples Low or Staples Empty appears, order the specified staple cartridge. For more information, see the illustrations inside the stapler door.
... Use the wet and dry wipes from the cleaning kit to continue appears, or when print becomes faded: 1 Turn the printer off. 2 Open the front door. Maintaining the printer 7 Ordering staple cartridges When Staples Low or Staples Empty appears, order the specified staple cartridge. For more information, see the illustrations inside the stapler door.
Maintenance Guide
Page 8
Maintaining the printer 8 Warning-Potential Damage: When replacing a toner cartridge, do not leave the new cartridge exposed to redistribute the toner. 3 Grasp the handle and pull out the cartridge. 4 Unpack a new cartridge. Extended light exposure can cause print quality problems. 5 Firmly shake the cartridge side-to-side several times to direct light for an extended period of time.
Maintaining the printer 8 Warning-Potential Damage: When replacing a toner cartridge, do not leave the new cartridge exposed to redistribute the toner. 3 Grasp the handle and pull out the cartridge. 4 Unpack a new cartridge. Extended light exposure can cause print quality problems. 5 Firmly shake the cartridge side-to-side several times to direct light for an extended period of time.
Maintenance Guide
Page 9
...approximately how full the photoconductor is by printing the printer settings configuration sheet. Maintaining the printer 9 This helps you decide when you before the photoconductor reaches this point. The cartridge clicks into the printer. To ensure print quality and to avoid damage ...to order replacement supplies. The printer automatically notifies you might need to the printer, the printer stops operating after the photoconductor has reached a ...
...approximately how full the photoconductor is by printing the printer settings configuration sheet. Maintaining the printer 9 This helps you decide when you before the photoconductor reaches this point. The cartridge clicks into the printer. To ensure print quality and to avoid damage ...to order replacement supplies. The printer automatically notifies you might need to the printer, the printer stops operating after the photoconductor has reached a ...
User's Guide
Page 17
...-sensitive Help feature within the display touch screens 8 Fax Opens the Fax menus Other buttons that may appear on the display whenever the printer status includes a message requiring intervention. Once it is in the Ready state. 4 FTP Opens the File Transfer Protocol (FTP) menus ...; Shows intervention messages to give instructions on what you can continue processing, such as Close door or Insert print cartridge. 6 Status/Supplies Appears on the home screen: Learning about the printer 17 1 2 8 HELD JOBS Ready Touch any button to begin. 7 6 5 43 Display item Description ...
...-sensitive Help feature within the display touch screens 8 Fax Opens the Fax menus Other buttons that may appear on the display whenever the printer status includes a message requiring intervention. Once it is in the Ready state. 4 FTP Opens the File Transfer Protocol (FTP) menus ...; Shows intervention messages to give instructions on what you can continue processing, such as Close door or Insert print cartridge. 6 Status/Supplies Appears on the home screen: Learning about the printer 17 1 2 8 HELD JOBS Ready Touch any button to begin. 7 6 5 43 Display item Description ...
User's Guide
Page 25
...the environment in standby mode. • The alarm control and cartridge alarm sounds are reduced or disabled, including those made by the fax speaker and ringer. Use factory default settings. To Reduce printer noise. • Print jobs will ignore the Advance Start command...first page is ready to be an environmentally responsible provider of the Lexmark Web site at www.lexmark.com • The Lexmark recycling program at www.lexmark.com/recycling Recycling Lexmark products To return Lexmark products for your printer's environmental impact 25 Choose On Off To select a Quiet Mode ...
...the environment in standby mode. • The alarm control and cartridge alarm sounds are reduced or disabled, including those made by the fax speaker and ringer. Use factory default settings. To Reduce printer noise. • Print jobs will ignore the Advance Start command...first page is ready to be an environmentally responsible provider of the Lexmark Web site at www.lexmark.com • The Lexmark recycling program at www.lexmark.com/recycling Recycling Lexmark products To return Lexmark products for your printer's environmental impact 25 Choose On Off To select a Quiet Mode ...
User's Guide
Page 26
... or demanufactured for reuse or recycling The Lexmark Cartridge Collection Program diverts millions of the empty cartridges returned to Lexmark are also recycled. Boxes used cartridges to determine the items they accept. Minimizing your printer's environmental impact 26 3 Follow the instructions on the computer screen. One hundred percent of Lexmark cartridges from the list. 3 Follow the instructions on...
... or demanufactured for reuse or recycling The Lexmark Cartridge Collection Program diverts millions of the empty cartridges returned to Lexmark are also recycled. Boxes used cartridges to determine the items they accept. Minimizing your printer's environmental impact 26 3 Follow the instructions on the computer screen. One hundred percent of Lexmark cartridges from the list. 3 Follow the instructions on...
User's Guide
Page 78
... the cartridge with exposed adhesive. • Do not print within 1 mm (0.04 in .) strip on using labels Print samples on the card stock being considered for laser/LED printers. Zone coating of the adhesive is not possible, remove a 1.6 mm (0.06 in .) of the edge of the label, of the ...the leading and driver edge, and use labels with adhesive, and could void the warranty. • If zone coating of the adhesive at http://support.lexmark.com. Note: A combination of the label. • Be sure adhesive backing does not reach to the sheet edge. Many of the envelopes. ...
... the cartridge with exposed adhesive. • Do not print within 1 mm (0.04 in .) strip on using labels Print samples on the card stock being considered for laser/LED printers. Zone coating of the adhesive is not possible, remove a 1.6 mm (0.06 in .) of the edge of the label, of the ...the leading and driver edge, and use labels with adhesive, and could void the warranty. • If zone coating of the adhesive at http://support.lexmark.com. Note: A combination of the label. • Be sure adhesive backing does not reach to the sheet edge. Many of the envelopes. ...
User's Guide
Page 158
... see if any new print jobs are : Off Single Continuous Notes: • Single is the factory default setting for Cartridge Alarm and Staple Alarm. Understanding printer menus Menu item Alarms Alarm Control Cartridge Alarm Staple Alarm Hole Punch Alarm Timeouts Standby Mode Timeouts Power Saver 1-240 min Timeouts Screen Timeout 15-300 sec...
... see if any new print jobs are : Off Single Continuous Notes: • Single is the factory default setting for Cartridge Alarm and Staple Alarm. Understanding printer menus Menu item Alarms Alarm Control Cartridge Alarm Staple Alarm Hole Punch Alarm Timeouts Standby Mode Timeouts Power Saver 1-240 min Timeouts Screen Timeout 15-300 sec...
User's Guide
Page 203
... roller, and fuser can also be individually ordered and replaced as necessary. Ordering toner cartridges Recommended toner cartridge and part number Part name High Yield Toner Cartridge Part number X860H21G For printer(s) X860, X862, X864 Ordering a photoconductor kit When Replace Photoconductor message appears, order ...paper may require more frequent replacement of supply levels. In other countries or regions, visit the Lexmark Web Site at 1-800-539-6275 for information about Lexmark authorized supplies dealers in the TCP/IP section. 2 Click Device Status. Note: All life estimates...
... roller, and fuser can also be individually ordered and replaced as necessary. Ordering toner cartridges Recommended toner cartridge and part number Part name High Yield Toner Cartridge Part number X860H21G For printer(s) X860, X862, X864 Ordering a photoconductor kit When Replace Photoconductor message appears, order ...paper may require more frequent replacement of supply levels. In other countries or regions, visit the Lexmark Web Site at 1-800-539-6275 for information about Lexmark authorized supplies dealers in the TCP/IP section. 2 Click Device Status. Note: All life estimates...
User's Guide
Page 204
... Staples Low or Staples Empty appears, order the specified staple cartridge. Part name Staple Cartridges-3 pack Part number 25A0013 Ordering a cleaning kit Use the wet and dry wipes from the cleaning kit to continue appears, or when print becomes faded: 1 Turn the printer off. 2 Open the front door. For more information, see the...
... Staples Low or Staples Empty appears, order the specified staple cartridge. Part name Staple Cartridges-3 pack Part number 25A0013 Ordering a cleaning kit Use the wet and dry wipes from the cleaning kit to continue appears, or when print becomes faded: 1 Turn the printer off. 2 Open the front door. For more information, see the...
User's Guide
Page 205
Warning-Potential Damage: When replacing a toner cartridge, do not leave the new cartridge exposed to redistribute the toner. Extended light exposure can cause print quality problems. 5 Firmly shake the cartridge side-to-side several times to direct light for an extended period of time. Maintaining the printer 205 3 Grasp the handle and pull out the cartridge. 4 Unpack a new cartridge.
Warning-Potential Damage: When replacing a toner cartridge, do not leave the new cartridge exposed to redistribute the toner. Extended light exposure can cause print quality problems. 5 Firmly shake the cartridge side-to-side several times to direct light for an extended period of time. Maintaining the printer 205 3 Grasp the handle and pull out the cartridge. 4 Unpack a new cartridge.
User's Guide
Page 206
.... This helps you decide when you before the photoconductor reaches this point. The printer automatically notifies you might need to the printer, the printer stops operating after the photoconductor has reached a maximum of 60,000 pages. The cartridge clicks into the printer. To ensure print quality and to avoid damage to order replacement supplies. Replacing...
.... This helps you decide when you before the photoconductor reaches this point. The printer automatically notifies you might need to the printer, the printer stops operating after the photoconductor has reached a maximum of 60,000 pages. The cartridge clicks into the printer. To ensure print quality and to avoid damage to order replacement supplies. Replacing...
User's Guide
Page 217
... page and locate the IP address in the address field of your system support person to be adjusted through the Settings menu. 1 Make sure the printer is on and Ready appears. 2 On the home screen, touch . Administrative support 217 Checking the device status Using the Embedded Web Server, you ...can view paper tray settings, the level of toner in the print cartridge, the percentage of life remaining in the e‑mail addresses. 5 Click Submit. To view the device status: 1 Type the printer IP address in the TCP/IP section. 2 Click Reports, and then click the type ...
... page and locate the IP address in the address field of your system support person to be adjusted through the Settings menu. 1 Make sure the printer is on and Ready appears. 2 On the home screen, touch . Administrative support 217 Checking the device status Using the Embedded Web Server, you ...can view paper tray settings, the level of toner in the print cartridge, the percentage of life remaining in the e‑mail addresses. 5 Click Submit. To view the device status: 1 Type the printer IP address in the TCP/IP section. 2 Click Reports, and then click the type ...
User's Guide
Page 226
... G11, G12] Try one or more of the following : • Replace the specified staple cartridge in the multipurpose feeder. • Touch Continue to clear the message and continue printing. The printer automatically senses paper removal and resumes printing. Load Manual Feeder with Try one or more of the...; Touch Cancel job to clear the message without printing. If removing the paper does not clear the message, then touch Continue. If the printer cannot find a tray with the correct paper type and size, then it prints from the default source. • Cancel the current job....
... G11, G12] Try one or more of the following : • Replace the specified staple cartridge in the multipurpose feeder. • Touch Continue to clear the message and continue printing. The printer automatically senses paper removal and resumes printing. Load Manual Feeder with Try one or more of the...; Touch Cancel job to clear the message without printing. If removing the paper does not clear the message, then touch Continue. If the printer cannot find a tray with the correct paper type and size, then it prints from the default source. • Cancel the current job....
User's Guide
Page 228
... scanner glass immediately after the last successfully scanned page. • Touch Scan from Automatic Document Feeder if the page jam recovery is closed. Serial The printer is not canceled. Try one . The job ends at the last successfully scanned page, but the job is using a serial cable connection. A new...active. Scanner ADF Cover Open The ADF cover is active. They stay on the hard disk and are inaccessible. 30 Invalid refill, change cartridge Remove the print cartridge, and then install a supported one or more messages which interrupted a scan job are not restored.
... scanner glass immediately after the last successfully scanned page. • Touch Scan from Automatic Document Feeder if the page jam recovery is closed. Serial The printer is not canceled. Try one . The job ends at the last successfully scanned page, but the job is using a serial cable connection. A new...active. Scanner ADF Cover Open The ADF cover is active. They stay on the hard disk and are inaccessible. 30 Invalid refill, change cartridge Remove the print cartridge, and then install a supported one or more messages which interrupted a scan job are not restored.
User's Guide
Page 235
...• Do not remove a tray while the printer is displayed. Make sure the scanner is low. To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark.com. Replace the print cartridge, and then touch Continue to clear the message and... continue printing. 88 Replace cartridge to continue Replace the toner cartridge. 298.01 Scanner Missing - Cable Unplugged The ...
...• Do not remove a tray while the printer is displayed. Make sure the scanner is low. To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark.com. Replace the print cartridge, and then touch Continue to clear the message and... continue printing. 88 Replace cartridge to continue Replace the toner cartridge. 298.01 Scanner Missing - Cable Unplugged The ...
User's Guide
Page 272
... one or more of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Click Fax Settings. Received fax has poor print quality These are possible solutions. Note: If you experience faded print, replace the cartridge. MAKE SURE THE SHORTCUT NUMBER... IS SET UP PROPERLY • Check to make sure the shortcut number has been programmed for the number that the quality of the following : THE PRINTER IS NOT IN FAX MODE On the home screen, ...
... one or more of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Click Fax Settings. Received fax has poor print quality These are possible solutions. Note: If you experience faded print, replace the cartridge. MAKE SURE THE SHORTCUT NUMBER... IS SET UP PROPERLY • Check to make sure the shortcut number has been programmed for the number that the quality of the following : THE PRINTER IS NOT IN FAX MODE On the home screen, ...
User's Guide
Page 277
...make sure the packing material is properly removed. Reinstall the toner cartridge. Solving print quality problems Isolating print quality problems To help isolate print quality problems, print the print quality test pages: 1 Turn the printer off. 2 Load Letter‑ or A4‑size paper ... possible solutions. Troubleshooting 277 4 Touch General Settings. 5 Touch the down arrow until On or Auto appears. 8 Touch Submit. 9 Touch . The printer performs a power‑on . 4 Release the buttons when the screen with the progress bar appears. The print quality test pages print. 7 Touch...
...make sure the packing material is properly removed. Reinstall the toner cartridge. Solving print quality problems Isolating print quality problems To help isolate print quality problems, print the print quality test pages: 1 Turn the printer off. 2 Load Letter‑ or A4‑size paper ... possible solutions. Troubleshooting 277 4 Touch General Settings. 5 Touch the down arrow until On or Auto appears. 8 Touch Submit. 9 Touch . The printer performs a power‑on . 4 Release the buttons when the screen with the progress bar appears. The print quality test pages print. 7 Touch...
