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...HP Toolbox (Windows) ...36 Open the HP Toolbox 36 HP Toolbox tabs ...37 Network Toolbox ...38 Use the HP Solution Center (Windows 38 HP Printer Utility (Mac OS X 38 Open the HP Printer Utility 38 HP Printer Utility panels 39 Use the HP... network 45 Install the device software on client computers 45 Install the printer driver using Add Printer 46 Install the device in a pure IPV6 network environment 46 Configure the...51 To turn off wireless communication 51 Configure your firewall to work with HP devices 51 Change the connection method 52 Guidelines for ensuring wireless network ...
...HP Toolbox (Windows) ...36 Open the HP Toolbox 36 HP Toolbox tabs ...37 Network Toolbox ...38 Use the HP Solution Center (Windows 38 HP Printer Utility (Mac OS X 38 Open the HP Printer Utility 38 HP Printer Utility panels 39 Use the HP... network 45 Install the device software on client computers 45 Install the printer driver using Add Printer 46 Install the device in a pure IPV6 network environment 46 Configure the...51 To turn off wireless communication 51 Configure your firewall to work with HP devices 51 Change the connection method 52 Guidelines for ensuring wireless network ...
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...61 To clean the printhead contacts manually 62 To calibrate the linefeed 64 To replace the printheads 64 Store printing supplies ...66 Store ink cartridges ...66 Store printheads ...66 Troubleshooting tips and resources 66 Solve printing problems ...67 The device shuts down unexpectedly 67 The device ...is not responding (nothing prints 67 Printer lights are blinking 68 Device takes a long time to print 68 Placement of the text or graphics is wrong 69 The device prints ...
...61 To clean the printhead contacts manually 62 To calibrate the linefeed 64 To replace the printheads 64 Store printing supplies ...66 Store ink cartridges ...66 Store printheads ...66 Troubleshooting tips and resources 66 Solve printing problems ...67 The device shuts down unexpectedly 67 The device ...is not responding (nothing prints 67 Printer lights are blinking 68 Device takes a long time to print 68 Placement of the text or graphics is wrong 69 The device prints ...
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...B Support and warranty Obtain electronic support ...99 Hewlett-Packard limited warranty statement 100 Ink cartridge warranty information 101 Obtain HP telephone support 102 Before you call ...102 Support process ...102 HP support by phone ...103 Phone support period 103 Telephone support numbers 104 Placing ... call ...105 After the phone support period 105 Additional warranty options 105 HP Quick Exchange Service (Japan 106 HP Korea customer support 106 Prepare the device for shipment 107 Remove the ink cartridges and printheads before shipment 107 Pack the device ...109 C Device ...
...B Support and warranty Obtain electronic support ...99 Hewlett-Packard limited warranty statement 100 Ink cartridge warranty information 101 Obtain HP telephone support 102 Before you call ...102 Support process ...102 HP support by phone ...103 Phone support period 103 Telephone support numbers 104 Placing ... call ...105 After the phone support period 105 Additional warranty options 105 HP Quick Exchange Service (Japan 106 HP Korea customer support 106 Prepare the device for shipment 107 Remove the ink cartridges and printheads before shipment 107 Pack the device ...109 C Device ...
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...can be operated by users with limited strength and reach. For accessibility information for Mac OS X, visit the Apple Web site at www.hp.com/accessibility. Support For more details about the accessibility of features that convey the appropriate action. Visual The device software is printed on... to product accessibility, visit HP's Web site at www.apple.com/ accessibility. For users who are color blind, colored buttons and tabs used in the software and on a label located inside the device, near the ink cartridges area. The model number is accessible for users with visual ...
...can be operated by users with limited strength and reach. For accessibility information for Mac OS X, visit the Apple Web site at www.hp.com/accessibility. Support For more details about the accessibility of features that convey the appropriate action. Visual The device software is printed on... to product accessibility, visit HP's Web site at www.apple.com/ accessibility. For users who are color blind, colored buttons and tabs used in the software and on a label located inside the device, near the ink cartridges area. The model number is accessible for users with visual ...
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Chapter 1 Front view 1 Control panel 2 Output tray 3 Tray 1 4 Width guides 5 Ink cartridge door 6 Ink cartridges 7 Printhead latch 8 Printheads 9 Tray 2 (Tray 2 is sold as an accessory. For ordering information, see Accessories.) Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Ink cartridge lights 2 Printhead lights 10 Get started
Chapter 1 Front view 1 Control panel 2 Output tray 3 Tray 1 4 Width guides 5 Ink cartridge door 6 Ink cartridges 7 Printhead latch 8 Printheads 9 Tray 2 (Tray 2 is sold as an accessory. For ordering information, see Accessories.) Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Ink cartridge lights 2 Printhead lights 10 Get started
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... is a high-quality multifunction paper. It is opaque enough for two-sided color usage with any inkjet printer. HP Premium Presentation Paper HP Professional Paper These papers are heavy two-sided matte papers perfect for copies, drafts, memos and other supplies... blacks and vivid colors. HP Office Paper HP Office Paper is a high-quality multifunction paper. They are available in English only. To order HP papers and other everyday documents. HP Photo Value Packs: HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo Paper to a...
... is a high-quality multifunction paper. It is opaque enough for two-sided color usage with any inkjet printer. HP Premium Presentation Paper HP Professional Paper These papers are heavy two-sided matte papers perfect for copies, drafts, memos and other supplies... blacks and vivid colors. HP Office Paper HP Office Paper is a high-quality multifunction paper. They are available in English only. To order HP papers and other everyday documents. HP Photo Value Packs: HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo Paper to a...
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..., avoid cards and envelopes with thick, irregular, or curled edges, or areas that have been designed to the device specifications. Original HP inks and HP Advanced Photo Paper have a very slick finish, self-stick adhesives, clasps, or windows. Great for supported media. • Load...poor print quality, and other printing problems, avoid the following guidelines: • Always use media that conforms to work together so your HP printer. Tips for supported media. For more information, see Accessories. • Tray 2 is sold as an accessory. affordable professional photos ...
..., avoid cards and envelopes with thick, irregular, or curled edges, or areas that have been designed to the device specifications. Original HP inks and HP Advanced Photo Paper have a very slick finish, self-stick adhesives, clasps, or windows. Great for supported media. • Load...poor print quality, and other printing problems, avoid the following guidelines: • Always use media that conforms to work together so your HP printer. Tips for supported media. For more information, see Accessories. • Tray 2 is sold as an accessory. affordable professional photos ...
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... drop-down . • For auto-duplexing, when printing finishes on one side of the media, the device holds the media and pauses while the ink dries. Load the media with the front side facing down list. 6. Load the appropriate media. For more information, see Guidelines for printing on both ... Printing option. 26 Use the device When you print from a computer using the correct printer and page size in the printer driver. • Do not print on both sides of a page and Load media. 2. Once the ink dries, the media is pulled back into the device again. For more information, see ...
... drop-down . • For auto-duplexing, when printing finishes on one side of the media, the device holds the media and pauses while the ink dries. Load the media with the front side facing down list. 6. Load the appropriate media. For more information, see Guidelines for printing on both ... Printing option. 26 Use the device When you print from a computer using the correct printer and page size in the printer driver. • Do not print on both sides of a page and Load media. 2. Once the ink dries, the media is pulled back into the device again. For more information, see ...
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Use this tool... Control panel Embedded Web server HP Toolbox (Windows) Network Toolbox HP Printer Utility (Mac OS X) to avoid possible printing delays. Ink cartridge information: Open the Information and Support panel, and click Supplies Status.* * Ink level warnings and indicators provide estimates for monitoring ...device, the status of pages that can print may display an approximation of the number of ink cartridges and printheads, and the network configuration page. • Printer status information: Click the Information tab, and then click an option available on the left ...
Use this tool... Control panel Embedded Web server HP Toolbox (Windows) Network Toolbox HP Printer Utility (Mac OS X) to avoid possible printing delays. Ink cartridge information: Open the Information and Support panel, and click Supplies Status.* * Ink level warnings and indicators provide estimates for monitoring ...device, the status of pages that can print may display an approximation of the number of ink cartridges and printheads, and the network configuration page. • Printer status information: Click the Information tab, and then click an option available on the left ...
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...information and change these settings. The pages also contain links to the device. The approximation might change dramatically from the printer driver (Windows), or the HP Printer Utility (Mac OS X), the device must have been configured for the device and gives you open the embedded Web... server from printed page to change device settings. Pages/buttons Information page Settings page Contents Shows status information about the device, its ink supplies and ...
...information and change these settings. The pages also contain links to the device. The approximation might change dramatically from the printer driver (Windows), or the HP Printer Utility (Mac OS X), the device must have been configured for the device and gives you open the embedded Web... server from printed page to change device settings. Pages/buttons Information page Settings page Contents Shows status information about the device, its ink supplies and ...
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... 37 Also, includes a button that are not available for all countries/regions. • Cartridge Details: Shows order numbers of the installed ink cartridges. • MyPrintMileage • Printhead health • Hardware Info • Print Diagnostic Page: Allows you to order supplies for the... the colors that allows you through cleaning the printheads. HP Toolbox tabs The HP Toolbox contains the following tabs. Tabs Estimated Ink Level Information Services Network Settings Contents • Ink Level Information: Shows estimated ink level for planning purposes only. You do not need ...
... 37 Also, includes a button that are not available for all countries/regions. • Cartridge Details: Shows order numbers of the installed ink cartridges. • MyPrintMileage • Printhead health • Hardware Info • Print Diagnostic Page: Allows you to order supplies for the... the colors that allows you through cleaning the printheads. HP Toolbox tabs The HP Toolbox contains the following tabs. Tabs Estimated Ink Level Information Services Network Settings Contents • Ink Level Information: Shows estimated ink level for planning purposes only. You do not need ...
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...embedded Web server to print the self-test diagnostic page of the device. HP Printer Utility panels This section covers the following topics: • Information and Support panel • Printer Settings panel Information and Support panel • Supplies Status: Shows the information... about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device Information: Displays...
...embedded Web server to print the self-test diagnostic page of the device. HP Printer Utility panels This section covers the following topics: • Information and Support panel • Printer Settings panel Information and Support panel • Supplies Status: Shows the information... about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device Information: Displays...
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...print the self-test diagnostic page before calling. 40 Configure and manage Ink level warnings and indicators provide estimates for planning purposes only. to verify installation of optional accessories, such as Tray 2. The HP Device Manager window appears. 3. When you can gain access to avoid... possible printing delays. and to help troubleshoot problems; You do not need to call HP, it is opened, you receive a low-ink warning message, consider having a replacement cartridge available to the Dock menu shortcuts by selecting and holding the mouse button...
...print the self-test diagnostic page before calling. 40 Configure and manage Ink level warnings and indicators provide estimates for planning purposes only. to verify installation of optional accessories, such as Tray 2. The HP Device Manager window appears. 3. When you can gain access to avoid... possible printing delays. and to help troubleshoot problems; You do not need to call HP, it is opened, you receive a low-ink warning message, consider having a replacement cartridge available to the Dock menu shortcuts by selecting and holding the mouse button...
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... network, the network configuration or wireless (some models only) configuration page will not function until prompted to avoid possible printing delays. NOTE: Ink level warnings and indicators provide estimates for the device. The status options for 3 seconds. NOTE: For models that are : good, fair... print quality must be replaced, as the device will also be printed. • HP Toolbox (Windows): Click the Services tab, and then click Print Self-Test Diagnostic Page. • HP Printer Utility (Mac OS X): Click Device Information from the Information and Support panel, and ...
... network, the network configuration or wireless (some models only) configuration page will not function until prompted to avoid possible printing delays. NOTE: Ink level warnings and indicators provide estimates for the device. The status options for 3 seconds. NOTE: For models that are : good, fair... print quality must be replaced, as the device will also be printed. • HP Toolbox (Windows): Click the Services tab, and then click Print Self-Test Diagnostic Page. • HP Printer Utility (Mac OS X): Click Device Information from the Information and Support panel, and ...
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... option at the top of the www.hp.com/buy/supplies page to display the Cartridge Details button, and then click Cartridge Details. • Mac OS X: From the HP Printer Utility, click Supply Info from the Shopping tab or the estimated ink level screen. • On the configuration... page (see www.hp.com/go/inkusage. 5 Maintain and troubleshoot This section contains the following places: &#...
... option at the top of the www.hp.com/buy/supplies page to display the Cartridge Details button, and then click Cartridge Details. • Mac OS X: From the HP Printer Utility, click Supply Info from the Shopping tab or the estimated ink level screen. • On the configuration... page (see www.hp.com/go/inkusage. 5 Maintain and troubleshoot This section contains the following places: &#...
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... prompted to do so. Chapter 5 Replace the ink cartridges You can also print the configuration page to view this information (see Use device management tools. After removing a cartridge from the HP Toolbox (Windows), the HP Printer Utility (Mac OS X), or the embedded Web ...server. To find out which ink cartridges work with its package, install it firmly toward you receive a low-ink warning message, consider having a replacement cartridge ...
... prompted to do so. Chapter 5 Replace the ink cartridges You can also print the configuration page to view this information (see Use device management tools. After removing a cartridge from the HP Toolbox (Windows), the HP Printer Utility (Mac OS X), or the embedded Web ...server. To find out which ink cartridges work with its package, install it firmly toward you receive a low-ink warning message, consider having a replacement cartridge ...
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.... • Embedded Web server: Open the embedded Web server. Click the Information tab, and then click Ink Supplies in the left pane. • HP Toolbox (Windows): Open the HP Toolbox. For more information, see To replace the printheads. Click the Information tab, and then click Printhead Health...problems persist after cleaning. Check the health of any problem areas, and perform the recommended actions. For more information, see Open the HP Toolbox. If the status of the printheads. This will help you might be clogged, and you decide whether to run any maintenance...
.... • Embedded Web server: Open the embedded Web server. Click the Information tab, and then click Ink Supplies in the left pane. • HP Toolbox (Windows): Open the HP Toolbox. For more information, see To replace the printheads. Click the Information tab, and then click Printhead Health...problems persist after cleaning. Check the health of any problem areas, and perform the recommended actions. For more information, see Open the HP Toolbox. If the status of the printheads. This will help you might be clogged, and you decide whether to run any maintenance...
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You can also view the ink level information and the printhead health status on the page. • Control panel: Press and hold the Power button, press the Cancel button seven times, ... the drop-down list in the Print Quality section, and then click Run Diagnostic. • HP Toolbox (Windows): Click the Services tab, and then click Print PQ (print quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Print Quality Diagnostics from the Information and Support panel. 60...
You can also view the ink level information and the printhead health status on the page. • Control panel: Press and hold the Power button, press the Cancel button seven times, ... the drop-down list in the Print Quality section, and then click Run Diagnostic. • HP Toolbox (Windows): Click the Services tab, and then click Print PQ (print quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Print Quality Diagnostics from the Information and Support panel. 60...
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...: Click the Device Settings tab, click Device Services in the left pane, select Align Printer from the drop-down list in the left pane, select Clean Printheads from printouts, ink nozzles might need to replace cartridges until prompted to do not need to avoid possible printing...(Windows): Click the Services tab, and then click Align Printheads, and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Align from the trays and duplexer, the ink level information, and the printhead health status. For more information, see To clean the printheads. 4 Test ...
...: Click the Device Settings tab, click Device Services in the left pane, select Align Printer from the drop-down list in the left pane, select Clean Printheads from printouts, ink nozzles might need to replace cartridges until prompted to do not need to avoid possible printing...(Windows): Click the Services tab, and then click Align Printheads, and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Align from the trays and duplexer, the ink level information, and the printhead health status. For more information, see To clean the printheads. 4 Test ...
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... have to apply some pressure to ensure proper contact. 11. 6. Wipe the electrical contacts on a different face of the printhead. Also, ink can cause permanent nozzle damage. Maintain the printheads 63 Make sure the nozzles are facing up and are small copper-color squares, grouped on ...the nozzles. Ink will be visible on one face of paper or paper towel. Touching the nozzles can permanently mark clothing. 8. CAUTION: The electrical contacts...
... have to apply some pressure to ensure proper contact. 11. 6. Wipe the electrical contacts on a different face of the printhead. Also, ink can cause permanent nozzle damage. Maintain the printheads 63 Make sure the nozzles are facing up and are small copper-color squares, grouped on ...the nozzles. Ink will be visible on one face of paper or paper towel. Touching the nozzles can permanently mark clothing. 8. CAUTION: The electrical contacts...
