User Guide
Page 6
... installer (Windows 50 To set up the device for wireless communication using the installer (Mac OS X 50 Connect the device using an ad hoc wireless network connection 51 To turn off wireless communication 51 Configure your firewall to work with HP devices 51 Change the connection method 52 Guidelines for ensuring wireless network security 53 To add hardware addresses to a wireless access point 53 Other guidelines ...53 Uninstall and reinstall the software 54 5 Maintain and troubleshoot Supported ink cartridges ...57 Replace...
... installer (Windows 50 To set up the device for wireless communication using the installer (Mac OS X 50 Connect the device using an ad hoc wireless network connection 51 To turn off wireless communication 51 Configure your firewall to work with HP devices 51 Change the connection method 52 Guidelines for ensuring wireless network security 53 To add hardware addresses to a wireless access point 53 Other guidelines ...53 Uninstall and reinstall the software 54 5 Maintain and troubleshoot Supported ink cartridges ...57 Replace...
User Guide
Page 7
... page 59 To align the printheads ...61 To clean the printheads ...61 To clean the printhead contacts manually 62 To calibrate the linefeed 64 To replace the printheads 64 Store printing supplies ...66 Store ink cartridges ...66 Store printheads ...66 Troubleshooting tips and resources 66 Solve printing problems ...67 The device shuts down unexpectedly 67 The device is not responding (nothing prints 67 Printer lights are blinking 68 Device takes a long time...
... page 59 To align the printheads ...61 To clean the printheads ...61 To clean the printhead contacts manually 62 To calibrate the linefeed 64 To replace the printheads 64 Store printing supplies ...66 Store ink cartridges ...66 Store printheads ...66 Troubleshooting tips and resources 66 Solve printing problems ...67 The device shuts down unexpectedly 67 The device is not responding (nothing prints 67 Printer lights are blinking 68 Device takes a long time...
User Guide
Page 11
... Location Setup poster Provides illustrated setup information. For more information, see Embedded Web server. Get started This guide provides details about printhead health and access to configure print settings, calibrate the device, clean the printheads, print the configuration page, and find support information from a connected computer. Readme file and release notes Provide late-breaking information and troubleshooting tips. Available from the Web site. HP Printer Utility (Mac OS X) Contains tools to maintenance services. HP Toolbox (Microsoft® Windows...
... Location Setup poster Provides illustrated setup information. For more information, see Embedded Web server. Get started This guide provides details about printhead health and access to configure print settings, calibrate the device, clean the printheads, print the configuration page, and find support information from a connected computer. Readme file and release notes Provide late-breaking information and troubleshooting tips. Available from the Web site. HP Printer Utility (Mac OS X) Contains tools to maintenance services. HP Toolbox (Microsoft® Windows...
User Guide
Page 12
... use this device has a specific model number. For more information, see Understand the self-test diagnostic page. ◦ Serial number ◦ Firmware version number • Accessories installed (for your product, as well as access to improve the print quality of pages printed from the trays and accessories • Printing supply status Print quality diagnostic page Diagnoses issues affecting print quality and helps you decide whether to run any maintenance services to the HP photo and imaging software and the Fax Setup...
... use this device has a specific model number. For more information, see Understand the self-test diagnostic page. ◦ Serial number ◦ Firmware version number • Accessories installed (for your product, as well as access to improve the print quality of pages printed from the trays and accessories • Printing supply status Print quality diagnostic page Diagnoses issues affecting print quality and helps you decide whether to run any maintenance services to the HP photo and imaging software and the Fax Setup...
User Guide
Page 29
... using the automatic two-sided printing accessory (duplexer) or manually by turning the media over and feeding it is part of the Windows printer driver, see the documentation that came with the application. • To change settings from an application for all future jobs (Windows) • To change settings (Mac OS X) To change settings (Mac OS X) 1. Click Start, point to open the printer driver. 4. NOTE: If prompted, enter the computer administrator's password. 2. Change the settings that you want (such as paper size...
... using the automatic two-sided printing accessory (duplexer) or manually by turning the media over and feeding it is part of the Windows printer driver, see the documentation that came with the application. • To change settings from an application for all future jobs (Windows) • To change settings (Mac OS X) To change settings (Mac OS X) 1. Click Start, point to open the printer driver. 4. NOTE: If prompted, enter the computer administrator's password. 2. Change the settings that you want (such as paper size...
User Guide
Page 52
....11 wireless card installed. The sending device must have a Page Setup menu, it must run the installation program at least once from the other computers, and then select the printer to Format for wireless communication using the installer (Mac OS X) or To set up wireless communication using one of the following ways: Setup method USB cable For more information about USB device sharing, see the support information on the Apple Web site...
....11 wireless card installed. The sending device must have a Page Setup menu, it must run the installation program at least once from the other computers, and then select the printer to Format for wireless communication using the installer (Mac OS X) or To set up wireless communication using one of the following ways: Setup method USB cable For more information about USB device sharing, see the support information on the Apple Web site...
User Guide
Page 64
You can also view the ink level information and the printhead health status on the page. • Control panel: Press and hold the Power button, press the Cancel button seven times, press the Resume button two times, and release the Power button. • Embedded Web server: Click the Settings tab, click Device Services in the left pane, select Print PQ (print quality) diagnostic page from the drop-down list in the Print Quality section, and...
You can also view the ink level information and the printhead health status on the page. • Control panel: Press and hold the Power button, press the Cancel button seven times, press the Resume button two times, and release the Power button. • Embedded Web server: Click the Settings tab, click Device Services in the left pane, select Print PQ (print quality) diagnostic page from the drop-down list in the Print Quality section, and...
User Guide
Page 65
... not straight and connected, align the printheads. You do so. 2 Test Pattern 1: If the lines are missing from the trays and duplexer, the ink level information, and the printhead health status. Maintain the printheads 61 1 Printer Information: Shows device information (such as the product model number, serial number, and firmware version number), the number of pages printed from printouts, ink nozzles might need to replace cartridges until prompted to do not need to clean the printheads. NOTE: Ink level warnings and...
... not straight and connected, align the printheads. You do so. 2 Test Pattern 1: If the lines are missing from the trays and duplexer, the ink level information, and the printhead health status. Maintain the printheads 61 1 Printer Information: Shows device information (such as the product model number, serial number, and firmware version number), the number of pages printed from printouts, ink nozzles might need to replace cartridges until prompted to do not need to clean the printheads. NOTE: Ink level warnings and...
User Guide
Page 68
... printheads work with your printout shows bandings (dark or light lines across colored block) or staggered lines, calibrate the printer's linefeed. • Control panel: Press and hold the Resume button until the carriage moves to the blinking printhead light. 15. Chapter 5 12. Open the cover. 2. If the device does not print the pages, start the alignment process manually. For more information, see Supplies. 1. Lift the printhead latch. 64 Maintain and troubleshoot...
... printheads work with your printout shows bandings (dark or light lines across colored block) or staggered lines, calibrate the printer's linefeed. • Control panel: Press and hold the Resume button until the carriage moves to the blinking printhead light. 15. Chapter 5 12. Open the cover. 2. If the device does not print the pages, start the alignment process manually. For more information, see Supplies. 1. Lift the printhead latch. 64 Maintain and troubleshoot...
User Guide
Page 78
... use a USB cable that is aligned with the device opening. • Check for the device and the tray being used. Ensure the media selected in the printer driver. For more information, see To print the print quality diagnostic page. Check the color print settings Make sure Print in the device. • Optional Tray 2 cannot be inserted • Media stops halfway • Another paper-feed problem is missing or incorrect Check the printheads Print the print quality diagnostic page on a clean sheet of white paper...
... use a USB cable that is aligned with the device opening. • Check for the device and the tray being used. Ensure the media selected in the printer driver. For more information, see To print the print quality diagnostic page. Check the color print settings Make sure Print in the device. • Optional Tray 2 cannot be inserted • Media stops halfway • Another paper-feed problem is missing or incorrect Check the printheads Print the print quality diagnostic page on a clean sheet of white paper...
User Guide
Page 125
...-1 and EN 17050-1 Supplier's Name: Supplier's Address: declares, that the product Product Name: Regulatory Model Number:1) Product Options: Hewlett-Packard Company DoC#: SNPRC-0702-01-A 60, Alexandra Terrace, # 07-01 The Comtech, Singapore 118502 HP Officejet Pro 8000 Printer Series SNPRC-0702-01 C9101A / Automatic 2-Sided Printing Device CB090A / 250-sheet Paper Tray conforms to the following Product Specifications and Regulations: SAFETY: EMC: IEC 60950...
...-1 and EN 17050-1 Supplier's Name: Supplier's Address: declares, that the product Product Name: Regulatory Model Number:1) Product Options: Hewlett-Packard Company DoC#: SNPRC-0702-01-A 60, Alexandra Terrace, # 07-01 The Comtech, Singapore 118502 HP Officejet Pro 8000 Printer Series SNPRC-0702-01 C9101A / Automatic 2-Sided Printing Device CB090A / 250-sheet Paper Tray conforms to the following Product Specifications and Regulations: SAFETY: EMC: IEC 60950...
User Guide
Page 126
... test reports, this device must accept any interference received, including interference that the product Product Name: Regulatory Model Number:1) Product Options: Radio Module Number: Hewlett-Packard Company DoC#: SNPRC-0702-02-A 60, Alexandra Terrace, # 07-01 The Comtech, Singapore 118502 HP Officejet Pro 8000 Printer Series SNPRC-0702-02 C9101A / Automatic 2-Sided Printing Device CB090A / 250-sheet Paper Tray RSVLD-0608 conforms to the following Product Specifications...
... test reports, this device must accept any interference received, including interference that the product Product Name: Regulatory Model Number:1) Product Options: Radio Module Number: Hewlett-Packard Company DoC#: SNPRC-0702-02-A 60, Alexandra Terrace, # 07-01 The Comtech, Singapore 118502 HP Officejet Pro 8000 Printer Series SNPRC-0702-02 C9101A / Automatic 2-Sided Printing Device CB090A / 250-sheet Paper Tray RSVLD-0608 conforms to the following Product Specifications...
User Guide
Page 136
... 83 ink cartridges 58 software (Mac OS X) 47 software (Windows) 43 software installation suggestions 84 tray 2 13 troubleshooting issues 83 Windows network software 44 IP address checking for device 76 static setting 67 J jams clearing 86 paper to avoid 17 preventing 87 L language, printer 112 lights on control panel illustration 92 understanding 92 loading tray 1 22 tray 2 23 locking trays 23 M Mac OS X borderless printing 28 HP Printer Utility 38 installing software 47 printing on special or custom-sized paper 27 printing settings 25 sharing device 47 turning accessories on custom-sized 27...
... 83 ink cartridges 58 software (Mac OS X) 47 software (Windows) 43 software installation suggestions 84 tray 2 13 troubleshooting issues 83 Windows network software 44 IP address checking for device 76 static setting 67 J jams clearing 86 paper to avoid 17 preventing 87 L language, printer 112 lights on control panel illustration 92 understanding 92 loading tray 1 22 tray 2 23 locking trays 23 M Mac OS X borderless printing 28 HP Printer Utility 38 installing software 47 printing on special or custom-sized paper 27 printing settings 25 sharing device 47 turning accessories on custom-sized 27...
User Guide
Page 137
...117 power cord, Japan 117 radio frequency exposure 118 regulatory model number 120 toxic and hazardous substance 117 wireless devices 118 release notes 7 replacing ink cartridges 58 printheads 64 resolution, printing 114 S safety information 3 security wireless communication 53 wireless settings 49 serial number 41 Services tab, Toolbox (Windows) 37 settings administrator 33 printer driver 24 printing, default 25 setup connection types 11 Windows 43 Windows networks 44 shipping the device 107 software accessories settings 14 connection types 11 installation (Mac OS X) 47 installation (Windows...
...117 power cord, Japan 117 radio frequency exposure 118 regulatory model number 120 toxic and hazardous substance 117 wireless devices 118 release notes 7 replacing ink cartridges 58 printheads 64 resolution, printing 114 S safety information 3 security wireless communication 53 wireless settings 49 serial number 41 Services tab, Toolbox (Windows) 37 settings administrator 33 printer driver 24 printing, default 25 setup connection types 11 Windows 43 Windows networks 44 shipping the device 107 software accessories settings 14 connection types 11 installation (Mac OS X) 47 installation (Windows...
User Guide
Page 138
...11 port, locating 10, 11 setup (Mac OS X) 47 setup Windows 43 specifications 112 V voltage specifications. T telephone customer support 102 Toolbox (Windows) about 36 administrator settings 33 Estimated Ink Level tab 37 opening 36 Services tab 37 transparencies 18 tray 1 capacity 20 loading paper 22 locating 10 paper types and weights supported 20 paper-sizes supported 18 tray 2 capacity 20 installation 13 installation troubleshooting 74 loading paper 23 locating 10 paper types and weights supported 20 paper-sizes supported 18 turning on in printer driver 14 trays capacities 20 clearing jams...
...11 port, locating 10, 11 setup (Mac OS X) 47 setup Windows 43 specifications 112 V voltage specifications. T telephone customer support 102 Toolbox (Windows) about 36 administrator settings 33 Estimated Ink Level tab 37 opening 36 Services tab 37 transparencies 18 tray 1 capacity 20 loading paper 22 locating 10 paper types and weights supported 20 paper-sizes supported 18 tray 2 capacity 20 installation 13 installation troubleshooting 74 loading paper 23 locating 10 paper types and weights supported 20 paper-sizes supported 18 turning on in printer driver 14 trays capacities 20 clearing jams...
Wired/Wireless Networking Guide
Page 6
...) problems If the Wireless Network Test indicates the the signal is interference on the HP device's control panel, select Network, select Wireless Radio, and then select On. Basic troubleshooting If you are encountering problems connecting the HP Officejet/Officejet Pro device to connect, turn them back on in the Applications folder on wireless capabilities. Or press the Setup ( ) button on the wireless network, the HP device might help reduce the chances for your wireless network. Check the wireless signal...
...) problems If the Wireless Network Test indicates the the signal is interference on the HP device's control panel, select Network, select Wireless Radio, and then select On. Basic troubleshooting If you are encountering problems connecting the HP Officejet/Officejet Pro device to connect, turn them back on in the Applications folder on wireless capabilities. Or press the Setup ( ) button on the wireless network, the HP device might help reduce the chances for your wireless network. Check the wireless signal...
Wired/Wireless Networking Guide
Page 7
... a USB cable readily accessible. Open the HP Solution Center software. 2. Check to your network (page 7) 2. Usually there are not on . NOTE: Macintosh computers do not see lights, there might help solve the problem. 5. Solving wireless (802.11) problems 7 HP Officejet Pro 8000 Printer Series On the HP device's control panel, press and hold the ( ) Wireless button, press ( ) Resume button two times, and then release all buttons. Advanced troubleshooting If you to your network (page 8) 3. Make sure that the computer is online and ready (page...
... a USB cable readily accessible. Open the HP Solution Center software. 2. Check to your network (page 7) 2. Usually there are not on . NOTE: Macintosh computers do not see lights, there might help solve the problem. 5. Solving wireless (802.11) problems 7 HP Officejet Pro 8000 Printer Series On the HP device's control panel, press and hold the ( ) Wireless button, press ( ) Resume button two times, and then release all buttons. Advanced troubleshooting If you to your network (page 8) 3. Make sure that the computer is online and ready (page...
Wired/Wireless Networking Guide
Page 8
... Series panel, press the Setup ( ) button. The lights indicate the following steps can help in setting up your network or the router manufacturer as your computer should change to a network, you can Printer Series HP Officejet 6500 a. HP Officejet Pro Press ( ) Wireless button. 8000 Printer Series After the page has been printed, check the Network Status and URL: Network Status URL • If the Network Status is Ready, the HP device is actively connected to a network. • If the Network Status is Offline, the HP device is connected to a wireless network, print...
... Series panel, press the Setup ( ) button. The lights indicate the following steps can help in setting up your network or the router manufacturer as your computer should change to a network, you can Printer Series HP Officejet 6500 a. HP Officejet Pro Press ( ) Wireless button. 8000 Printer Series After the page has been printed, check the Network Status and URL: Network Status URL • If the Network Status is Ready, the HP device is actively connected to a network. • If the Network Status is Offline, the HP device is connected to a wireless network, print...
Wired/Wireless Networking Guide
Page 10
... version of the printer driver that is connected wirelessly: a. Follow the onscreen instructions and remove the USB wireless setup cable when prompted. Follow the onscreen instructions to the checkmark. 3. If you install the software again, the installer might be interfering. The version of the printer driver in the print queue. 2. Make sure the HP Network Devices Support service is connected wirelessly has Standard TCP/IP Port as Default Printer. 6. Click Start, click Control Panel, and then double-click Printers. 2. For more...
... version of the printer driver that is connected wirelessly: a. Follow the onscreen instructions and remove the USB wireless setup cable when prompted. Follow the onscreen instructions to the checkmark. 3. If you install the software again, the installer might be interfering. The version of the printer driver in the print queue. 2. Make sure the HP Network Devices Support service is connected wirelessly has Standard TCP/IP Port as Default Printer. 6. Click Start, click Control Panel, and then double-click Printers. 2. For more...
Wired/Wireless Networking Guide
Page 11
... the instructions in "Install software for your computer. Open the embedded Web server (EWS). After you can restore the network defaults to enable the device to a wireless connection. For more information on the EWS, see the documentation available with your computer and in your operating system. 2. English Change from an Ethernet connection Use the following steps: HP Officejet 6000 Printer Series On the HP device's control panel, press and hold ( ) Wireless button, press ( ) Resume button three times...
... the instructions in "Install software for your computer. Open the embedded Web server (EWS). After you can restore the network defaults to enable the device to a wireless connection. For more information on the EWS, see the documentation available with your computer and in your operating system. 2. English Change from an Ethernet connection Use the following steps: HP Officejet 6000 Printer Series On the HP device's control panel, press and hold ( ) Wireless button, press ( ) Resume button three times...