User Guide
Page 7
... ...66 Troubleshooting tips and resources 66 Solve printing problems ...67 The device shuts down unexpectedly 67 The device is not responding (nothing prints 67 Printer lights are blinking 68 Device takes a long time to print 68 Placement of the text or graphics is wrong 69 The device prints half a page, then ejects...
... ...66 Troubleshooting tips and resources 66 Solve printing problems ...67 The device shuts down unexpectedly 67 The device is not responding (nothing prints 67 Printer lights are blinking 68 Device takes a long time to print 68 Placement of the text or graphics is wrong 69 The device prints half a page, then ejects...
User Guide
Page 66
... to the left . CAUTION: Electrical contacts contain sensitive electronic components that can be blinking. Open the top cover. 3. To clean the printhead contacts manually After the printheads are blinking, you want to stop moving, and then unplug the power cord from the Information...in Tray 1. 2. Lift the printhead latch. 5. Chapter 5 • HP Toolbox (Windows): Click the Services tab, click Clean Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Clean from the printer. 4. If the printhead lights are installed, one or more of its...
... to the left . CAUTION: Electrical contacts contain sensitive electronic components that can be blinking. Open the top cover. 3. To clean the printhead contacts manually After the printheads are blinking, you want to stop moving, and then unplug the power cord from the Information...in Tray 1. 2. Lift the printhead latch. 5. Chapter 5 • HP Toolbox (Windows): Click the Services tab, click Clean Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Clean from the printer. 4. If the printhead lights are installed, one or more of its...
User Guide
Page 68
...print the pages, start the alignment process manually. To calibrate the linefeed If your printer, see To align the printheads. Open the cover. 2. If the carriage does not move to the blinking printhead light. 15. Chapter 5 12. Wait while the device initializes the printheads ...the Services tab, click Calibrate Linefeed and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Calibrate Linefeed from the drop-down list in Tray 1. 3. If the printhead light continues to blink, replace the printhead which printheads work with your printout shows bandings (dark or...
...print the pages, start the alignment process manually. To calibrate the linefeed If your printer, see To align the printheads. Open the cover. 2. If the carriage does not move to the blinking printhead light. 15. Chapter 5 12. Wait while the device initializes the printheads ...the Services tab, click Calibrate Linefeed and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Calibrate Linefeed from the drop-down list in Tray 1. 3. If the printhead light continues to blink, replace the printhead which printheads work with your printout shows bandings (dark or...
User Guide
Page 70
... the latch is locked into its color-coded slot (the label on the printhead must match the label on . Press down firmly on and not blinking. Close the cover. 11. If the device does not print the pages, start the alignment process manually. For voltage requirements, see To align the printheads...
... the latch is locked into its color-coded slot (the label on the printhead must match the label on . Press down firmly on and not blinking. Close the cover. 11. If the device does not print the pages, start the alignment process manually. For voltage requirements, see To align the printheads...
User Guide
Page 71
... shuts down list.) See your computer's documentation for more information, see Electrical specifications. The device is not responding (nothing prints) • Printer lights are blinking • Device takes a long time to print • Placement of the text or graphics is wrong • The device prints half ...a page, then ejects the paper • Device is printing from the Default Printer drop-down unexpectedly Check the power and power ...
... shuts down list.) See your computer's documentation for more information, see Electrical specifications. The device is not responding (nothing prints) • Printer lights are blinking • Device takes a long time to print • Placement of the text or graphics is wrong • The device prints half ...a page, then ejects the paper • Device is printing from the Default Printer drop-down unexpectedly Check the power and power ...
User Guide
Page 72
... personal software firewall is connected to align the printheads. For more information, see Configure your computer screen; Printer lights are installed or replaced, the device automatically prints a few alignment pages to the device, the light... see Uninstall and reinstall the software. If the problem persists, the firewall is a problem communicating with HP devices. Re-enable the firewall. For more information about 20 minutes. Check the device setup for the... software. Chapter 5 Check the printhead initialization When printheads are blinking Check the error messages.
... personal software firewall is connected to align the printheads. For more information, see Configure your computer screen; Printer lights are installed or replaced, the device automatically prints a few alignment pages to the device, the light... see Uninstall and reinstall the software. If the problem persists, the firewall is a problem communicating with HP devices. Re-enable the firewall. For more information about 20 minutes. Check the device setup for the... software. Chapter 5 Check the printhead initialization When printheads are blinking Check the error messages.
User Guide
Page 83
... Ethernet connection on . c. If the lights are two indicator lights, one that came with the IP address and other status information. From the menu that blinks. For more information, see lights, there might be a problem with the router, the Ethernet cable, or your computer. b. If you determine if your computer is...
... Ethernet connection on . c. If the lights are two indicator lights, one that came with the IP address and other status information. From the menu that blinks. For more information, see lights, there might be a problem with the router, the Ethernet cable, or your computer. b. If you determine if your computer is...
User Guide
Page 87
...error. Contact the person who set up your network configuration or router. If a light other than the Power light is on or blinking except the Power light, which a wireless access point (WAP) is locked into place. For more information, see Understand the network...network, your firewall might be a problem with your network or the router manufacturer for help , see Support and warranty for information about HP support. • Hardware installation suggestions • Software installation suggestions • Solve network problems Hardware installation suggestions Check the device •...
...error. Contact the person who set up your network configuration or router. If a light other than the Power light is on or blinking except the Power light, which a wireless access point (WAP) is locked into place. For more information, see Understand the network...network, your firewall might be a problem with your network or the router manufacturer for help , see Support and warranty for information about HP support. • Hardware installation suggestions • Software installation suggestions • Solve network problems Hardware installation suggestions Check the device •...
User Guide
Page 97
.... No action is processing a print job. The device is jammed in the device. Print media is pausing for the ink to dry. The Power light blinks. Remove all media from the output tray. Light description/Light pattern All lights are off . • Connect the power cord. • Press the Power ... site (www.hp.com/support) for the ink to dry. The Power light is turning on or off , and then on . The Power light and the Resume light blink. The device carriage has stalled. • Open the top cover and remove any obstructions (such as jammed media). • Press the Resume ...
.... No action is processing a print job. The device is jammed in the device. Print media is pausing for the ink to dry. The Power light blinks. Remove all media from the output tray. Light description/Light pattern All lights are off . • Connect the power cord. • Press the Power ... site (www.hp.com/support) for the ink to dry. The Power light is turning on or off , and then on . The Power light and the Resume light blink. The device carriage has stalled. • Open the top cover and remove any obstructions (such as jammed media). • Press the Resume ...
User Guide
Page 98
...The Power light is out of the ink cartridge lights are completely closed completely. Make sure all covers are on , and the Resume light blinks. CAUTION: Product failure or damage attributable to use the expired ink cartridge, press and hold the (Power button), and press the Resume button...cartridge will not be covered under warranty. • Replace the indicated ink cartridge. • If you choose to the use of the printhead lights blink. Chapter 6 (continued) Light description/Light pattern The Power light is not closed . Load paper, and press the Resume button. One or more ...
...The Power light is out of the ink cartridge lights are completely closed completely. Make sure all covers are on , and the Resume light blinks. CAUTION: Product failure or damage attributable to use the expired ink cartridge, press and hold the (Power button), and press the Resume button...cartridge will not be covered under warranty. • Replace the indicated ink cartridge. • If you choose to the use of the printhead lights blink. Chapter 6 (continued) Light description/Light pattern The Power light is not closed . Load paper, and press the Resume button. One or more ...
User Guide
Page 99
The Power light and one or more of the ink cartridge lights blink. The Power light is on, and one of the printheads are missing, damaged, or not properly installed. • Install the indicated ink cartridge, and then ... ink cartridge a few times if necessary. • If the error persists, replace the indicated ink cartridge. One or more of the printhead lights blink. For ordering information, see HP supplies and accessories. Remove and reinsert the printhead if necessary. • If the error still persists, replace the indicated printhead. Replace the cartridge...
The Power light and one or more of the ink cartridge lights blink. The Power light is on, and one of the printheads are missing, damaged, or not properly installed. • Install the indicated ink cartridge, and then ... ink cartridge a few times if necessary. • If the error persists, replace the indicated ink cartridge. One or more of the printhead lights blink. For ordering information, see HP supplies and accessories. Remove and reinsert the printhead if necessary. • If the error still persists, replace the indicated printhead. Replace the cartridge...
User Guide
Page 100
... nonHP ink. 96 Control-panel lights reference Explanation and recommended action One or more ink cartridge lights blink. Replace the indicated ink cartridge. One or more of the cartridges. Non-HP ink has been detected in , and try printing. Get new ink cartridges and replace the existing... cartridges when they become empty. Replace the cartridge indicated with an original HP cartridge or press (Resume button) to the use in this product. All lights blink. The Power light is not covered under warranty. Unplug the power cord, and then plug ...
... nonHP ink. 96 Control-panel lights reference Explanation and recommended action One or more ink cartridge lights blink. Replace the indicated ink cartridge. One or more of the cartridges. Non-HP ink has been detected in , and try printing. Get new ink cartridges and replace the existing... cartridges when they become empty. Replace the cartridge indicated with an original HP cartridge or press (Resume button) to the use in this product. All lights blink. The Power light is not covered under warranty. Unplug the power cord, and then plug ...
Wired/Wireless Networking Guide
Page 7
... lights, check to connect a USB cable between the product and your computer. Solving wireless (802.11) problems 7 HP Officejet Pro 8000 Printer Series On the HP device's control panel, press and hold the ( ) Wireless button, press ( ) Resume button two times, and ...HP Officejet/Officejet Pro device is working correctly, Built-In Ethernet appears in -One Series a. HP Officejet 6500 All-in the list of the HP Officejet/ Officejet Pro device is on a Macintosh computer, click System Preferences in the window. Open the HP Solution Center software. 2. Make sure that blinks...
... lights, check to connect a USB cable between the product and your computer. Solving wireless (802.11) problems 7 HP Officejet Pro 8000 Printer Series On the HP device's control panel, press and hold the ( ) Wireless button, press ( ) Resume button two times, and ...HP Officejet/Officejet Pro device is working correctly, Built-In Ethernet appears in -One Series a. HP Officejet 6500 All-in the list of the HP Officejet/ Officejet Pro device is on a Macintosh computer, click System Preferences in the window. Open the HP Solution Center software. 2. Make sure that blinks...
Wired/Wireless Networking Guide
Page 11
...". Follow the onscreen instructions to change from an Ethernet connection to a wireless connection. 5. HP Officejet Pro 8000 Printer Series On the HP device's control panel, press and hold ( ) Wireless button, press ( ) Resume button three times, and then release ( ) Wireless button. The Power light blinks for a few seconds. Make sure your operating system. 2. For more information on the...
...". Follow the onscreen instructions to change from an Ethernet connection to a wireless connection. 5. HP Officejet Pro 8000 Printer Series On the HP device's control panel, press and hold ( ) Wireless button, press ( ) Resume button three times, and then release ( ) Wireless button. The Power light blinks for a few seconds. Make sure your operating system. 2. For more information on the...
