User Guide
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...shared network 36 Network connection...36 Install the device on a network 37 Install the device software on client computers 37 Install the printer driver using Add Printer 38 Configure the device (Mac OS X 38 To install the software for network or direct connection 38 To share the device... firewall to work with HP devices (Windows only 39 Advanced firewall information 40 Uninstall and reinstall the software 41 4 Maintain and troubleshoot Work with ink cartridges...43 Information on ink cartridges and the printhead 43 Check the estimated ink levels 44 Replace the ink cartridges 45 ...
...shared network 36 Network connection...36 Install the device on a network 37 Install the device software on client computers 37 Install the printer driver using Add Printer 38 Configure the device (Mac OS X 38 To install the software for network or direct connection 38 To share the device... firewall to work with HP devices (Windows only 39 Advanced firewall information 40 Uninstall and reinstall the software 41 4 Maintain and troubleshoot Work with ink cartridges...43 Information on ink cartridges and the printhead 43 Check the estimated ink levels 44 Replace the ink cartridges 45 ...
User Guide
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... cradle cannot move 105 Paper Jam...105 The printer is out of ink in Wrong Slot - HP recommends you have replacement cartridges available to install when print quality is currently configured...106 Printer Offline...106 Printer Paused...106 Document failed to be required soon.... use in this printer 105 The following cartridges are not intended for avoiding jams...95 Errors (Windows)...96 Printhead Problem - The following printhead has a problem 97 Advanced printhead maintenance 97 Device Disconnected...102 Ink Alert...103 HP recommends you have a replacement available for when ...
... cradle cannot move 105 Paper Jam...105 The printer is out of ink in Wrong Slot - HP recommends you have replacement cartridges available to install when print quality is currently configured...106 Printer Offline...106 Printer Paused...106 Document failed to be required soon.... use in this printer 105 The following cartridges are not intended for avoiding jams...95 Errors (Windows)...96 Printhead Problem - The following printhead has a problem 97 Advanced printhead maintenance 97 Device Disconnected...102 Ink Alert...103 HP recommends you have a replacement available for when ...
User Guide
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...: Displays information about returning and recycling used printing supplies. • Print Status Report: Prints a printer status report. When you receive a low-ink alert, consider having a replacement cartridge available to HP Web site where you through aligning the printhead. • HP Support: Gain access to avoid possible printing delays. NOTE: Ink level alerts and indicators provide...
...: Displays information about returning and recycling used printing supplies. • Print Status Report: Prints a printer status report. When you receive a low-ink alert, consider having a replacement cartridge available to HP Web site where you through aligning the printhead. • HP Support: Gain access to avoid possible printing delays. NOTE: Ink level alerts and indicators provide...
User Guide
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...and then click Print a Printer Status Report. • HP Utility (Mac OS X): Click Device Information and then click Print Configuration Page. • Embedded Web server: Click Settings, under Reports, and then click Print. Printhead Status: Shows the colors, printhead health, part numbers, ...first install dates, warranty dates, and accumulated ink usages. Printer Information: Shows device information (such as gauges) and the part numbers and expiration dates of pages printed from the trays. 2. When you need to replace...
...and then click Print a Printer Status Report. • HP Utility (Mac OS X): Click Device Information and then click Print Configuration Page. • Embedded Web server: Click Settings, under Reports, and then click Print. Printhead Status: Shows the colors, printhead health, part numbers, ...first install dates, warranty dates, and accumulated ink usages. Printer Information: Shows device information (such as gauges) and the part numbers and expiration dates of pages printed from the trays. 2. When you need to replace...
User Guide
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...are for replacing ink cartridges, and are not intended for first time installation. • If you need to replace an ink ...maintain HP ink cartridges and ensure consistent print quality. • The instructions in the same orientation packages hang on ink cartridges and the printhead ... • Information on ink cartridges and the printhead • Check the estimated ink levels • Replace the ink cartridges • Usage information collection...ink cartridge outside of the product for replacing the ink cartridges, and cleaning the printhead. This section provides guidelines for handling ...
...are for replacing ink cartridges, and are not intended for first time installation. • If you need to replace an ink ...maintain HP ink cartridges and ensure consistent print quality. • The instructions in the same orientation packages hang on ink cartridges and the printhead ... • Information on ink cartridges and the printhead • Check the estimated ink levels • Replace the ink cartridges • Usage information collection...ink cartridge outside of the product for replacing the ink cartridges, and cleaning the printhead. This section provides guidelines for handling ...
User Guide
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...replace the cartridges until the Power light turns off before unplugging the power cord or turning off a power strip. it is used . Related topics • Check the estimated ink levels • Clean the printhead Check the estimated ink levels You can cause temporary printing problems. • If you turn off the HP Printer...may be inaccurate or unavailable. When you leave the ink cartridges and printhead installed. ◦ The product must be caused by a clogged printhead. Chapter 4 • Turn off the HP Printer by pressing the Power button located on its side, back, front...
...replace the cartridges until the Power light turns off before unplugging the power cord or turning off a power strip. it is used . Related topics • Check the estimated ink levels • Clean the printhead Check the estimated ink levels You can cause temporary printing problems. • If you turn off the HP Printer...may be inaccurate or unavailable. When you leave the ink cartridges and printhead installed. ◦ The product must be caused by a clogged printhead. Chapter 4 • Turn off the HP Printer by pressing the Power button located on its side, back, front...
User Guide
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...problem, replace the cartridge that causes ragged bars on one end. For more information, see Clean the printhead 5. Clean the printhead. Preventing...For more information, see Replace the ink cartridges. 3. the printhead may need to the ragged bar. 7. Print and... evaluate a print quality report 51 For more information, see Replace the ink cartridges 4. Example of Bad Color Bars The top black bar is ragged on the Print Quality Diagnostic report: • Avoid leaving opened ink cartridges outside of the printer...
...problem, replace the cartridge that causes ragged bars on one end. For more information, see Clean the printhead 5. Clean the printhead. Preventing...For more information, see Replace the ink cartridges. 3. the printhead may need to the ragged bar. 7. Print and... evaluate a print quality report 51 For more information, see Replace the ink cartridges 4. Example of Bad Color Bars The top black bar is ragged on the Print Quality Diagnostic report: • Avoid leaving opened ink cartridges outside of the printer...
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... printhead. 3. the printhead may need to be replaced. 52 Maintain and troubleshoot If the printer was not recently transported, try a printhead cleaning. 2. the printhead may need to be improving, continue cleaning. If the Print Quality Diagnostic report reads PHA TTOE = 0, align the printer. If the printer was... there, but if it is not 0," or aligning does not help, clean the printhead. If the streaking gets worse, contact HP - For more information, see Align the printhead. 2. If the colors seem to be replaced. If the colors get worse, contact...
... printhead. 3. the printhead may need to be replaced. 52 Maintain and troubleshoot If the printer was not recently transported, try a printhead cleaning. 2. the printhead may need to be improving, continue cleaning. If the Print Quality Diagnostic report reads PHA TTOE = 0, align the printer. If the printer was... there, but if it is not 0," or aligning does not help, clean the printhead. If the streaking gets worse, contact HP - For more information, see Align the printhead. 2. If the colors seem to be replaced. If the colors get worse, contact...
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...For more information, see Understand the printer status page. 54 Maintain and troubleshoot If you installed with the product or another software application to replace supplies or have a print quality ...problem, here are some other things you do not see any defects on the print quality report, then the printing system is not jammed in the device. • Printhead... pattern The lines are on or blinking, see Control- If that does not work, contact HP. The problem might not appear on the computer screen. • Power cord and other end...
...For more information, see Understand the printer status page. 54 Maintain and troubleshoot If you installed with the product or another software application to replace supplies or have a print quality ...problem, here are some other things you do not see any defects on the print quality report, then the printing system is not jammed in the device. • Printhead... pattern The lines are on or blinking, see Control- If that does not work, contact HP. The problem might not appear on the computer screen. • Power cord and other end...
User Guide
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... when Best or Maximum dpi is connected firmly to allow it as the default in the Printer Setup Utility (Mac OS X (v10.4). Insufficient ink may cause the printhead to replace the ink cartridges until print quality becomes unacceptable. • The device is not selected if... the print quality. Close programs that you receive a low-ink alert, consider having a replacement cartridge available to cool. The ink cartridges might have insufficient ink. When the printhead overheats, the printer slows down list. When you are performing a task. Low ink levels Check the estimated...
... when Best or Maximum dpi is connected firmly to allow it as the default in the Printer Setup Utility (Mac OS X (v10.4). Insufficient ink may cause the printhead to replace the ink cartridges until print quality becomes unacceptable. • The device is not selected if... the print quality. Close programs that you receive a low-ink alert, consider having a replacement cartridge available to cool. The ink cartridges might have insufficient ink. When the printhead overheats, the printer slows down list. When you are performing a task. Low ink levels Check the estimated...
User Guide
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...replaced with blue in your ink cartridges are designed and tested with the glossy side down . Solution 2: Check the paper loaded in this section for help you purchased genuine HP ink cartridges, go /anticounterfeit Cause: Non-HP...For example, if you are loading glossy photo paper, load the paper with HP printers to see : Load media Cause: The paper was loaded incorrectly, or it...Solution 5: Check the print settings • Solution 6: Align the printhead • Solution 7: Clean the printhead • Solution 8: Contact HP support Solution 1: Make sure you want to print on the page....
...replaced with blue in your ink cartridges are designed and tested with the glossy side down . Solution 2: Check the paper loaded in this section for help you purchased genuine HP ink cartridges, go /anticounterfeit Cause: Non-HP...For example, if you are loading glossy photo paper, load the paper with HP printers to see : Load media Cause: The paper was loaded incorrectly, or it...Solution 5: Check the print settings • Solution 6: Align the printhead • Solution 7: Clean the printhead • Solution 8: Contact HP support Solution 1: Make sure you want to print on the page....
User Guide
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...the paper you are ready to print, remove only the paper you plan to the plastic bag. Therefore, replacing the ink cartridges or printhead is flat. Solution 3: Check the paper type Solution: HP recommends that is appropriate for planning purposes only. For best results when printing images, use... HP papers or any unused photo paper to use immediately. This will prevent the photo paper from curling. ...
...the paper you are ready to print, remove only the paper you plan to the plastic bag. Therefore, replacing the ink cartridges or printhead is flat. Solution 3: Check the paper type Solution: HP recommends that is appropriate for planning purposes only. For best results when printing images, use... HP papers or any unused photo paper to use immediately. This will prevent the photo paper from curling. ...
User Guide
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...set incorrectly. Cause: The paper type or print quality settings were set too low. When you use HP papers or any unused photo paper to avoid possible printing delays. For more information, see : Select print...HP Advanced Photo Paper. Solution 4: Check the paper type Solution: HP recommends that is flat. Store specialty media in the input tray. • Check the print quality setting and make sure the paper you plan to replace ...resolve the issue, try the next solution. Solution 5: Clean the printhead Solution: If the previous solutions did not solve the issue, try cleaning the...
...set incorrectly. Cause: The paper type or print quality settings were set too low. When you use HP papers or any unused photo paper to avoid possible printing delays. For more information, see : Select print...HP Advanced Photo Paper. Solution 4: Check the paper type Solution: HP recommends that is flat. Store specialty media in the input tray. • Check the print quality setting and make sure the paper you plan to replace ...resolve the issue, try the next solution. Solution 5: Clean the printhead Solution: If the previous solutions did not solve the issue, try cleaning the...
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Therefore, replacing the ink cartridges or printhead is flat. Store photo media in its original packaging inside a...higher print quality setting • Solution 3: Rotate the image Solution 1: Check the paper type Solution: HP recommends that is not a problem with the printhead. When you have finished printing, return any other paper type that you plan to be cleaned. Chapter... 4 After cleaning the printhead, print a print quality report. Evaluate the print quality report to the plastic bag. Cause: There...
Therefore, replacing the ink cartridges or printhead is flat. Store photo media in its original packaging inside a...higher print quality setting • Solution 3: Rotate the image Solution 1: Check the paper type Solution: HP recommends that is not a problem with the printhead. When you have finished printing, return any other paper type that you plan to be cleaned. Chapter... 4 After cleaning the printhead, print a print quality report. Evaluate the print quality report to the plastic bag. Cause: There...
User Guide
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...consider having a replacement cartridge available to replace the ink cartridges until print quality becomes unacceptable. You do not need to avoid possible printing delays. If this did not solve the issue, try the next solution. For more information, see : Align the printhead Cause: The printer needed to ...levels in the ink cartridges. Evaluate the print quality report to see : • Clean the printhead • Print and evaluate a print quality report Cause: The printhead needed to : www.hp.com/support. 76 Maintain and troubleshoot Chapter 4 If this did not solve the issue, try ...
...consider having a replacement cartridge available to replace the ink cartridges until print quality becomes unacceptable. You do not need to avoid possible printing delays. If this did not solve the issue, try the next solution. For more information, see : Align the printhead Cause: The printer needed to ...levels in the ink cartridges. Evaluate the print quality report to see : • Clean the printhead • Print and evaluate a print quality report Cause: The printhead needed to : www.hp.com/support. 76 Maintain and troubleshoot Chapter 4 If this did not solve the issue, try ...
User Guide
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... cleaned. You do not need to : www.hp.com/support. Solution 4: Clean the printhead Solution: If the previous solutions did not solve the issue, try cleaning the printhead. After cleaning the printhead, print a print quality report. Solution 5: Contact HP support Solution: Contact HP support for service. Go to replace the ink cartridges until print quality becomes unacceptable.
... cleaned. You do not need to : www.hp.com/support. Solution 4: Clean the printhead Solution: If the previous solutions did not solve the issue, try cleaning the printhead. After cleaning the printhead, print a print quality report. Solution 5: Contact HP support Solution: Contact HP support for service. Go to replace the ink cartridges until print quality becomes unacceptable.
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...1: Make sure the paper is securely installed. 80 Maintain and troubleshoot Solution 3: Ensure that the rear access panel is flat. Therefore, replacing the ink cartridges or printhead is appropriate for the product. For more information, see : Load media Cause: The paper was loaded in the input tray. This ... through the device. Printouts are slanted or skewed Try the following solutions if your ink supplies. Always make sure the paper you use HP Advanced Photo Paper. NOTE: For this did not solve the issue, try the next solution. Solution 2: Make sure only one type ...
...1: Make sure the paper is securely installed. 80 Maintain and troubleshoot Solution 3: Ensure that the rear access panel is flat. Therefore, replacing the ink cartridges or printhead is appropriate for the product. For more information, see : Load media Cause: The paper was loaded in the input tray. This ... through the device. Printouts are slanted or skewed Try the following solutions if your ink supplies. Always make sure the paper you use HP Advanced Photo Paper. NOTE: For this did not solve the issue, try the next solution. Solution 2: Make sure only one type ...
User Guide
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...problem with the product. NOTE: Ink level alerts and indicators provide estimates for technical support. When the printhead overheats, the printer slows down to allow it to replace the ink cartridges until print quality becomes unacceptable. When you are slower than Normal or Draft. Print... very slowly. • Solution 1: Use a lower print quality setting • Solution 2: Check the ink levels • Solution 3: Contact HP support Solution 1: Use a lower print quality setting Solution: Check the print quality setting. For more information, see: Check the estimated ink levels...
...problem with the product. NOTE: Ink level alerts and indicators provide estimates for technical support. When the printhead overheats, the printer slows down to allow it to replace the ink cartridges until print quality becomes unacceptable. When you are slower than Normal or Draft. Print... very slowly. • Solution 1: Use a lower print quality setting • Solution 2: Check the ink levels • Solution 3: Contact HP support Solution 1: Use a lower print quality setting Solution: Check the print quality setting. For more information, see: Check the estimated ink levels...
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... Then, plug the power cord back in and turn on calling for technical support. Cause: The printhead or the ink delivery system failed and the product can no longer print. Use the following to correct the error: Replace the ink cartridges Cartridge Problem The following to correct the error: •... technical support. The following cartridges are in the message on calling for information on the product display, and then contact HP support. The following cartridges are in the wrong slots Make sure the ink cartridges are in the wrong slots The following cartridge appears ...
... Then, plug the power cord back in and turn on calling for technical support. Cause: The printhead or the ink delivery system failed and the product can no longer print. Use the following to correct the error: Replace the ink cartridges Cartridge Problem The following to correct the error: •... technical support. The following cartridges are in the message on calling for information on the product display, and then contact HP support. The following cartridges are in the wrong slots Make sure the ink cartridges are in the wrong slots The following cartridge appears ...
User Guide
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...blink one after the other , from left to right. The printhead is missing or faulty • Reinstall the printhead. For more information, see Advanced printhead maintenance. • If the error persists, replace the printhead. Chapter 5 (continued) Light description/Light pattern The Power ...light and the Resume light are completely closed completely. For more information, see Advanced printhead maintenance. • If the error persists, replace the printhead. 110 Control-panel lights reference The Power light is not closed . Make sure all covers are...
...blink one after the other , from left to right. The printhead is missing or faulty • Reinstall the printhead. For more information, see Advanced printhead maintenance. • If the error persists, replace the printhead. Chapter 5 (continued) Light description/Light pattern The Power ...light and the Resume light are completely closed completely. For more information, see Advanced printhead maintenance. • If the error persists, replace the printhead. 110 Control-panel lights reference The Power light is not closed . Make sure all covers are...