User Guide
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... not intended for use in the device...95 Tips for use in this printer as it is currently configured...106 Printer Offline...106 Printer Paused...106 Document failed to cause poor print quality and cartridge changes may be missing or damaged 96 Incompatible Printhead...96 Printhead problem and advanced printhead maintenance 96 Printhead problem - HP recommends you have replacement cartridges available to install when print quality is not intended for avoiding jams...95 Errors (Windows)...96 Printhead Problem -
... not intended for use in the device...95 Tips for use in this printer as it is currently configured...106 Printer Offline...106 Printer Paused...106 Document failed to cause poor print quality and cartridge changes may be missing or damaged 96 Incompatible Printhead...96 Printhead problem and advanced printhead maintenance 96 Printhead problem - HP recommends you have replacement cartridges available to install when print quality is not intended for avoiding jams...95 Errors (Windows)...96 Printhead Problem -
User Guide
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...® Windows®) HP Utility (Mac OS X) Control panel Logs and reports Description Location Provide late-breaking information and troubleshooting tips. Provides information about printhead health and access to configure print settings, calibrate the device, clean the printhead, print the configuration page, and find support information from a connected computer. For more information, see Toolbox (Windows). For more information, see Embedded Web server. Allows you to view status information, change settings, and manage the device. Typically installed with...
...® Windows®) HP Utility (Mac OS X) Control panel Logs and reports Description Location Provide late-breaking information and troubleshooting tips. Provides information about printhead health and access to configure print settings, calibrate the device, clean the printhead, print the configuration page, and find support information from a connected computer. For more information, see Toolbox (Windows). For more information, see Embedded Web server. Allows you to view status information, change settings, and manage the device. Typically installed with...
User Guide
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...; Model number For more information, see Understand the printer status page. ◦ Serial number ◦ Firmware version number • Number of pages printed from the tray and accessories • Printing supply status Print quality diagnostic page Diagnoses issues affecting print quality and helps you decide whether to run any maintenance services to improve the print quality of your product, as well as access to the HP photo and imaging software. For more information, see Print and evaluate a print quality report. Typically installed...
...; Model number For more information, see Understand the printer status page. ◦ Serial number ◦ Firmware version number • Number of pages printed from the tray and accessories • Printing supply status Print quality diagnostic page Diagnoses issues affecting print quality and helps you decide whether to run any maintenance services to improve the print quality of your product, as well as access to the HP photo and imaging software. For more information, see Print and evaluate a print quality report. Typically installed...
User Guide
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All features are supported. Wait until the Power light turns off before unplugging the power cord or turning off the HP product by pressing the Power button located on a locally shared network in this guide for best performance Supported software features Setup instructions One computer connected with a USB cable to the rear USB 2.0 high-speed port on the host computer are supported. Up to the device using a hub or router. The host computer must...
All features are supported. Wait until the Power light turns off before unplugging the power cord or turning off the HP product by pressing the Power button located on a locally shared network in this guide for best performance Supported software features Setup instructions One computer connected with a USB cable to the rear USB 2.0 high-speed port on the host computer are supported. Up to the device using a hub or router. The host computer must...
User Guide
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... the Print menu. 7. d. Open the Paper Handling panel. 10. Open the file that you want to print. 22 Use the device For more information, see Load media. 2. Print borderless Borderless printing lets you are printing the image. Chapter 2 To print on which you print to the edges of certain photo media types and a range of standard media sizes. NOTE: Not all applications support borderless printing. • To print a borderless document (Windows) • To print a borderless document (Mac OS X) To print a borderless document (Windows) 1. Load...
... the Print menu. 7. d. Open the Paper Handling panel. 10. Open the file that you want to print. 22 Use the device For more information, see Load media. 2. Print borderless Borderless printing lets you are printing the image. Chapter 2 To print on which you print to the edges of certain photo media types and a range of standard media sizes. NOTE: Not all applications support borderless printing. • To print a borderless document (Windows) • To print a borderless document (Mac OS X) To print a borderless document (Windows) 1. Load...
User Guide
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... Network Settings (EWS). • Windows Vista: In the Network list of device events (such as errors). For more information, see Understand the network configuration status report. After opening the embedded Web server, you can bookmark it so that has been assigned to a network. NOTE: Ink level alerts and indicators provide estimates for the device. You do not need to other e-services. The pages also contain links to replace the ink cartridges until print...
... Network Settings (EWS). • Windows Vista: In the Network list of device events (such as errors). For more information, see Understand the network configuration status report. After opening the embedded Web server, you can bookmark it so that has been assigned to a network. NOTE: Ink level alerts and indicators provide estimates for the device. You do not need to other e-services. The pages also contain links to replace the ink cartridges until print...
User Guide
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... need to replace the ink cartridges until print quality becomes unacceptable. • Shop Online: Provides access to a Web site from which you can call to Print Settings, and then click Printer Toolbox. - Or 1. Telephone numbers are using.) 3. On the File menu, click Print, and then click Setup, Properties, or Preferences. (Specific options may vary depending on the application that you want to Printer Model Name and then click Display Printer Toolbox. - This page...
... need to replace the ink cartridges until print quality becomes unacceptable. • Shop Online: Provides access to a Web site from which you can call to Print Settings, and then click Printer Toolbox. - Or 1. Telephone numbers are using.) 3. On the File menu, click Print, and then click Setup, Properties, or Preferences. (Specific options may vary depending on the application that you want to Printer Model Name and then click Display Printer Toolbox. - This page...
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... Supply Info: Displays information about the ink cartridges. • Device Information: Displays information about currently installed ink cartridges. This page contains information about the device and the supplies. • Print Quality Diagnostics: Prints a Print Quality Diagnostic page. • Clean Printheads: Guides you through cleaning the printhead. • Align: Guides you receive a low-ink alert, consider having a replacement cartridge available to : • View current device information and ink cartridge status • Help troubleshoot problems 32 Configure and manage
... Supply Info: Displays information about the ink cartridges. • Device Information: Displays information about currently installed ink cartridges. This page contains information about the device and the supplies. • Print Quality Diagnostics: Prints a Print Quality Diagnostic page. • Clean Printheads: Guides you through cleaning the printhead. • Align: Guides you receive a low-ink alert, consider having a replacement cartridge available to : • View current device information and ink cartridge status • Help troubleshoot problems 32 Configure and manage
User Guide
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... drive. If the CD menu does not start automatically, double-click the setup icon on a network. Also, you connect the device when prompted by the installation software because the installation program is designed to your computer using a simple form of networking known as locally shared networking. To install the software before installing the device software, the Found New Hardware wizard displays on Windows XP, or Windows Vista. NOTE: If you connected...
... drive. If the CD menu does not start automatically, double-click the setup icon on a network. Also, you connect the device when prompted by the installation software because the installation program is designed to your computer using a simple form of networking known as locally shared networking. To install the software before installing the device software, the Found New Hardware wizard displays on Windows XP, or Windows Vista. NOTE: If you connected...
User Guide
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... functionality of the CD. Individual Windows users who want to the network. 2. Insert the installation CD into the CD drive. The CD menu starts automatically. For more information, see Install the printer driver using Add Printer. Install the device software on your Printers folder. • Add the device and install the software from the device's network port and connect the device to use the network device must install the software on a network. This method does not...
... functionality of the CD. Individual Windows users who want to the network. 2. Insert the installation CD into the CD drive. The CD menu starts automatically. For more information, see Install the printer driver using Add Printer. Install the device software on your Printers folder. • Add the device and install the software from the device's network port and connect the device to use the network device must install the software on a network. This method does not...
User Guide
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NOTE: Some Mac OS X (v10.5) applications do not have a Page Setup menu, it can be found when installing HP software • Unable to print, print job stuck in queue or printer goes offline • Unable to see the support information on the Apple Web site (www.apple.com) or the Apple Macintosh Help on the computer. f. Open System Preferences, click Print & Fax, and then do the following: a. d. If you...
NOTE: Some Mac OS X (v10.5) applications do not have a Page Setup menu, it can be found when installing HP software • Unable to print, print job stuck in queue or printer goes offline • Unable to see the support information on the Apple Web site (www.apple.com) or the Apple Macintosh Help on the computer. f. Open System Preferences, click Print & Fax, and then do the following: a. d. If you...
User Guide
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... port: 427 Uninstall and reinstall the software If your installation is incomplete, or if you connected the USB cable to the computer before connecting the device (recommended). Or Click Start, click Control Panel, and then click Uninstall a program. 4. Other programs that came with the device. Make sure to uninstall and then reinstall the software. Press the Power button to uninstall, and then click Change/Remove...
... port: 427 Uninstall and reinstall the software If your installation is incomplete, or if you connected the USB cable to the computer before connecting the device (recommended). Or Click Start, click Control Panel, and then click Uninstall a program. 4. Other programs that came with the device. Make sure to uninstall and then reinstall the software. Press the Power button to uninstall, and then click Change/Remove...
User Guide
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... and the ink cartridge. • Keep all ink cartridges in the same orientation packages hang on ink cartridges and the printhead The following topics: • Work with ink cartridges • Print and evaluate a print quality report • Troubleshooting tips and resources • Solve printing problems • Print troubleshooting • Print quality troubleshooting • Solve paper-feed problems • Solve device management problems • Solve network problems • Troubleshoot installation issues • Clear jams • Errors (Windows) Work with label facing...
... and the ink cartridge. • Keep all ink cartridges in the same orientation packages hang on ink cartridges and the printhead The following topics: • Work with ink cartridges • Print and evaluate a print quality report • Troubleshooting tips and resources • Solve printing problems • Print troubleshooting • Print quality troubleshooting • Solve paper-feed problems • Solve device management problems • Solve network problems • Troubleshoot installation issues • Clear jams • Errors (Windows) Work with label facing...
User Guide
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... information, see Change print settings. Low ink levels Check the estimated ink levels in the Printer Setup Utility (Mac OS X (v10.4). When the printhead overheats, the printer slows down list. For Mac OS X, set it as the print quality. You do not need to avoid possible printing delays. For Windows, set as the default in the device driver. For voltage requirements, see System requirements. Device takes a long time to a functioning alternating current (AC) power outlet. For...
... information, see Change print settings. Low ink levels Check the estimated ink levels in the Printer Setup Utility (Mac OS X (v10.4). When the printhead overheats, the printer slows down list. For Mac OS X, set it as the print quality. You do not need to avoid possible printing delays. For Windows, set as the default in the device driver. For voltage requirements, see System requirements. Device takes a long time to a functioning alternating current (AC) power outlet. For...
User Guide
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...; Colors run into each other, or look wrong For example, green was wrinkled or too thick. Genuine HP ink cartridges are using genuine HP ink cartridges • Solution 2: Check the paper loaded in the input tray • Solution 3: Check the paper type • Solution 4: Check the ink levels • Solution 5: Check the print settings • Solution 6: Align the printhead • Solution 7: Clean the printhead • Solution 8: Contact HP support Solution 1: Make sure you easily produce great results, time after time.
...; Colors run into each other, or look wrong For example, green was wrinkled or too thick. Genuine HP ink cartridges are using genuine HP ink cartridges • Solution 2: Check the paper loaded in the input tray • Solution 3: Check the paper type • Solution 4: Check the ink levels • Solution 5: Check the print settings • Solution 6: Align the printhead • Solution 7: Clean the printhead • Solution 8: Contact HP support Solution 1: Make sure you easily produce great results, time after time.
User Guide
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... 1: Use a lower print quality setting • Solution 2: Check the ink levels • Solution 3: Contact HP support Solution 1: Use a lower print quality setting Solution: Check the print quality setting. If this did not solve the issue, try the next solution. Insufficient ink may cause the printhead to a high setting. When you are slower than Normal or Draft. Advanced printhead maintenance If you receive a low-ink alert, consider having a replacement cartridge available to replace the ink cartridges until print quality...
... 1: Use a lower print quality setting • Solution 2: Check the ink levels • Solution 3: Contact HP support Solution 1: Use a lower print quality setting Solution: Check the print quality setting. If this did not solve the issue, try the next solution. Insufficient ink may cause the printhead to a high setting. When you are slower than Normal or Draft. Advanced printhead maintenance If you receive a low-ink alert, consider having a replacement cartridge available to replace the ink cartridges until print quality...
User Guide
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.... 2. Control panel: Press and hold (Power button), press (Resume button) three times, and release (Power button). To align the printer from the embedded Web server 1. Click Align the Printer. You might want to use this feature when the printer status page shows streaking or white lines through any of the blocks of the menu bar, type HP Utility in the left pane, select Clean Printheads from the control panel 1. Load letter, A4, or legal unused plain white paper...
.... 2. Control panel: Press and hold (Power button), press (Resume button) three times, and release (Power button). To align the printer from the embedded Web server 1. Click Align the Printer. You might want to use this feature when the printer status page shows streaking or white lines through any of the blocks of the menu bar, type HP Utility in the left pane, select Clean Printheads from the control panel 1. Load letter, A4, or legal unused plain white paper...
User Guide
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... any problems, run the uninstallation utility (util\ccc\uninstall.bat on the same subnet as the computers that will be using a computer running Windows, make sure that the network ports created in the device driver match the device IP address: ◦ Print the device's network configuration page. ◦ Click Start, then click Printers or Printers and Faxes. - Troubleshoot installation issues 93 Or Click Start, click Control Panel, and then double-click Printers...
... any problems, run the uninstallation utility (util\ccc\uninstall.bat on the same subnet as the computers that will be using a computer running Windows, make sure that the network ports created in the device driver match the device IP address: ◦ Print the device's network configuration page. ◦ Click Start, then click Printers or Printers and Faxes. - Troubleshoot installation issues 93 Or Click Start, click Control Panel, and then double-click Printers...
User Guide
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... 93 troubleshooting issues 91 Windows network software 36 IP address checking for device 90 J jams clearing 94 paper to avoid 14 preventing 95 L language, printer 123 lights on control panel illustration 108 understanding 108 lights reference 108 loading input tray 19 M Mac OS X borderless printing 23 HP Utility 31 installing software 38 printing on special or custom-sized paper 22 printing settings 21 sharing device 38 maintain printhead 85 maintenance align printhead 87 check ink levels 44 clean printhead 86 diagnostic page 48 print quality report 48 printhead 85 replace ink cartridges 45...
... 93 troubleshooting issues 91 Windows network software 36 IP address checking for device 90 J jams clearing 94 paper to avoid 14 preventing 95 L language, printer 123 lights on control panel illustration 108 understanding 108 lights reference 108 loading input tray 19 M Mac OS X borderless printing 23 HP Utility 31 installing software 38 printing on special or custom-sized paper 22 printing settings 21 sharing device 38 maintain printhead 85 maintenance align printhead 87 check ink levels 44 clean printhead 86 diagnostic page 48 print quality report 48 printhead 85 replace ink cartridges 45...
User Guide
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... fonts 83 troubleshoot 57 Toolbox (Windows) about 29 administrator settings 27 Estimated Ink Level tab 30 opening 30 Services tab 30 transparencies 15 tray capacity 17 media sizes supported 16 media types and weights supported 17 trays capacities 17 clearing jams 94 loading paper 19 locating 8 media sizes supported 16 paper guides illustration 8 troubleshoot feeding 88 troubleshoot blank pages printed 56 cut-off pages, incorrect text or graphics placement 57 embedded Web server 89 140 See device R readme 6 rear access panel clearing jams 94 illustration 10 recycling ink cartridges 130 program...
... fonts 83 troubleshoot 57 Toolbox (Windows) about 29 administrator settings 27 Estimated Ink Level tab 30 opening 30 Services tab 30 transparencies 15 tray capacity 17 media sizes supported 16 media types and weights supported 17 trays capacities 17 clearing jams 94 loading paper 19 locating 8 media sizes supported 16 paper guides illustration 8 troubleshoot feeding 88 troubleshoot blank pages printed 56 cut-off pages, incorrect text or graphics placement 57 embedded Web server 89 140 See device R readme 6 rear access panel clearing jams 94 illustration 10 recycling ink cartridges 130 program...
