User Guide
Page 182
... For more information, see: "Load paper" on the product. Solution 3: Select the correct printer Solution: Make sure you select Print in your different software applications. If the first solution does not solve the problem, continue trying the remaining solutions until the product ...completes the current operation • Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can set the product as the default printer to your computer • Solution 10: ...
... For more information, see: "Load paper" on the product. Solution 3: Select the correct printer Solution: Make sure you select Print in your different software applications. If the first solution does not solve the problem, continue trying the remaining solutions until the product ...completes the current operation • Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can set the product as the default printer to your computer • Solution 10: ...
User Guide
Page 185
... Check the printer driver status • Solution 5: Wait until the issue is resolved. • Solution 1: Reset the product • Solution 2: Print a previously saved version of the document that is resolved. • Solution 1: Turn on the product • Solution 2: Load paper in , ...solutions until the product completes the current operation • Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can move freely • Solution 9: Check the connection from the same software application...
... Check the printer driver status • Solution 5: Wait until the issue is resolved. • Solution 1: Reset the product • Solution 2: Print a previously saved version of the document that is resolved. • Solution 1: Turn on the product • Solution 2: Load paper in , ...solutions until the product completes the current operation • Solution 6: Remove all cancelled print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can move freely • Solution 9: Check the connection from the same software application...
User Guide
Page 187
... Cause: The print carriage had a paper jam. If this did not solve the issue, try one side of the following: • Disconnect the USB cable from the queue. The cancelled print job jams the queue and prevents the next print job from the queue Solution: A print job might remain in the product. Solution 8: Make sure the print carriage can move...
... Cause: The print carriage had a paper jam. If this did not solve the issue, try one side of the following: • Disconnect the USB cable from the queue. The cancelled print job jams the queue and prevents the next print job from the queue Solution: A print job might remain in the product. Solution 8: Make sure the print carriage can move...
User Guide
Page 207
... product-related error messages: • Carriage blocked • Carriage jam • Carriage stall • Product stall error • Firmware revision mismatch • Memory is full • Mechanism error • Photo tray problem • Photo tray cannot engage • Photo tray cannot disengage • Scan errors • Unable to make a borderless copy without using photo paper. Chapter...
... product-related error messages: • Carriage blocked • Carriage jam • Carriage stall • Product stall error • Firmware revision mismatch • Memory is full • Mechanism error • Photo tray problem • Photo tray cannot engage • Photo tray cannot disengage • Scan errors • Unable to make a borderless copy without using photo paper. Chapter...
User Guide
Page 208
...: Turn off the product and open the ink cartridge access door to access the print carriage area. Carriage jam Solution: Turn off the product and open the ink cartridge access door to access the print carriage area. Errors 205 Troubleshooting Follow the prompts on the display to continue. Follow the prompts on the display to continue...
...: Turn off the product and open the ink cartridge access door to access the print carriage area. Carriage jam Solution: Turn off the product and open the ink cartridge access door to access the print carriage area. Errors 205 Troubleshooting Follow the prompts on the display to continue. Follow the prompts on the display to continue...
User Guide
Page 210
... full Solution: Try making fewer copies at a time. Errors 207 Troubleshooting If prompted, choose your country/region, and then click Contact HP for information on page 158 Cause: The product had a paper jam. Remove any objects that are blocking the print carriage Solution 1: Clear the paper jam Solution: Clear the paper jam and remove any packing materials...
... full Solution: Try making fewer copies at a time. Errors 207 Troubleshooting If prompted, choose your country/region, and then click Contact HP for information on page 158 Cause: The product had a paper jam. Remove any objects that are blocking the print carriage Solution 1: Clear the paper jam Solution: Clear the paper jam and remove any packing materials...
User Guide
Page 264
...locks into place. 3. CAUTION: Do not use caution when removing jammed paper from the back of the product, until instructed to remove jammed paper. Check for any paper still in the product. Move print carriage all the way to the left side and remove any paper ..., such as paper, that may be restricting the print carriage. Open the ink cartridge access door by lifting from the rear of where the print carriage is on before disconnecting the power cord. A paper jam can cause damage when removing jammed paper. b. Errors 261 Troubleshooting Then reset the product...
...locks into place. 3. CAUTION: Do not use caution when removing jammed paper from the back of the product, until instructed to remove jammed paper. Check for any paper still in the product. Move print carriage all the way to the left side and remove any paper ..., such as paper, that may be restricting the print carriage. Open the ink cartridge access door by lifting from the rear of where the print carriage is on before disconnecting the power cord. A paper jam can cause damage when removing jammed paper. b. Errors 261 Troubleshooting Then reset the product...
User Guide
Page 265
Lights might flash and the print carriage might be remaining inside the product. Remove the door by a paper jam. 262 Troubleshooting Press OK on , press the On button. If the product does not automatically turn on the control panel to the next solution. 8. Do one of up period is still stalled, ...on the left side of paper that might move. Cause: The print carriage was blocked by pulling it snaps into place. 4. Gently pull the paper out of the product: • If the On button light is no longer jammed. Reconnect the USB cable. CAUTION: If the paper tears when ...
Lights might flash and the print carriage might be remaining inside the product. Remove the door by a paper jam. 262 Troubleshooting Press OK on , press the On button. If the product does not automatically turn on the control panel to the next solution. 8. Do one of up period is still stalled, ...on the left side of paper that might move. Cause: The print carriage was blocked by pulling it snaps into place. 4. Gently pull the paper out of the product: • If the On button light is no longer jammed. Reconnect the USB cable. CAUTION: If the paper tears when ...
User Guide
Page 326
...original 113 shift margin 114 color tone, change in -One will not turn on 1, print 86 4 x 6 inch (10 x 15 cm) borderless photos print 80 4 x 6 inch photo paper copy 109 5 x 7 inch photo paper, load 63 802.11 wireless, configuration page 45 802.3 wired, configuration page 44...wireless, without access point 27 connection problems device not found 255 HP All-in print 77 Browsing photos 20 buttons, control panel 10 C cancel button 11 copy 115 print job 90 scan 106 carriage jam 205 stalled 205, 206 Carriage stall 260 cartridges. See access point connection best copy quality 111 blank copy 203 scan...
...original 113 shift margin 114 color tone, change in -One will not turn on 1, print 86 4 x 6 inch (10 x 15 cm) borderless photos print 80 4 x 6 inch photo paper copy 109 5 x 7 inch photo paper, load 63 802.11 wireless, configuration page 45 802.3 wired, configuration page 44...wireless, without access point 27 connection problems device not found 255 HP All-in print 77 Browsing photos 20 buttons, control panel 10 C cancel button 11 copy 115 print job 90 scan 106 carriage jam 205 stalled 205, 206 Carriage stall 260 cartridges. See access point connection best copy quality 111 blank copy 203 scan...