Basic Guide
Page 21
...main input tray with the short edge forward and the print side down. For more information, see the onscreen Help. Next, click the main menu and select Photosmart C6300 All-in -One overview Load paper 19 HP Web site If you have Internet access, you can ...paper in the HP All-in the open position. 2. This Web site offers technical support, drivers, supplies, and ordering information. HP All-in -One series. To access the onscreen Help • Windows: Click Start > All Programs > HP > Photosmart C6300 All-in-One series > Help. • Macintosh: Open the HP Device Manager and ...
...main input tray with the short edge forward and the print side down. For more information, see the onscreen Help. Next, click the main menu and select Photosmart C6300 All-in -One overview Load paper 19 HP Web site If you have Internet access, you can ...paper in the HP All-in the open position. 2. This Web site offers technical support, drivers, supplies, and ordering information. HP All-in -One series. To access the onscreen Help • Windows: Click Start > All Programs > HP > Photosmart C6300 All-in-One series > Help. • Macintosh: Open the HP Device Manager and ...
Basic Guide
Page 29
...instructions and the instructions provided in the Start Here guide that came with the product. If the HP Solution Center shows the essential icons (Scan Picture and Scan Document), the software has been properly installed. Disconnect the USB cable from your computer until prompted by... a program). 3. To verify that the software is important that came with your computer. 5. Reinstall the product software. Select HP Photosmart All-In-One Driver Software, and then click Change/Remove. Insert the product CD-ROM into your computer. When the software installation is installed on ...
...instructions and the instructions provided in the Start Here guide that came with the product. If the HP Solution Center shows the essential icons (Scan Picture and Scan Document), the software has been properly installed. Disconnect the USB cable from your computer until prompted by... a program). 3. To verify that the software is important that came with your computer. 5. Reinstall the product software. Select HP Photosmart All-In-One Driver Software, and then click Change/Remove. Insert the product CD-ROM into your computer. When the software installation is installed on ...
Basic Guide
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...On button to -date product information and expert assistance and includes the following tips help maintain HP ink cartridges and ensure consistent print quality. • Keep all HP customers. Information on the control panel to continue the current job. Check the documentation that...; F). • HP recommends that came with the product. 2. For support contact information, see the inside the product. Press OK on ink cartridges and the printhead The following features: • Fast access to qualified online support specialists • Software and driver updates for the product...
...On button to -date product information and expert assistance and includes the following tips help maintain HP ink cartridges and ensure consistent print quality. • Keep all HP customers. Information on the control panel to continue the current job. Check the documentation that...; F). • HP recommends that came with the product. 2. For support contact information, see the inside the product. Press OK on ink cartridges and the printhead The following features: • Fast access to qualified online support specialists • Software and driver updates for the product...
User Guide
Page 20
...information on using all features of resources, both printed and onscreen, that provide information about setting up the HP All-in this onscreen Help. Basics Guide The Basics Guide contains an overview of the HP All-in-One. • The Troubleshooting section provides information ...the ink cartridges, and scan originals. www.hp.com/support HP Photosmart animations The HP Photosmart animations, located in the relevant sections of the onscreen Help, show you follow the steps in the Start Here guide in -One. This Web site offers technical support, drivers, supplies, and ordering ...
...information on using all features of resources, both printed and onscreen, that provide information about setting up the HP All-in this onscreen Help. Basics Guide The Basics Guide contains an overview of the HP All-in-One. • The Troubleshooting section provides information ...the ink cartridges, and scan originals. www.hp.com/support HP Photosmart animations The HP Photosmart animations, located in the relevant sections of the onscreen Help, show you follow the steps in the Start Here guide in -One. This Web site offers technical support, drivers, supplies, and ordering ...
User Guide
Page 54
... adapter automatically. Double-click the Add Printer icon (or click Add a printer). 6. Connect to finish the installation. 8. Print as you have an HP computer and plug in then your device now... If your computer has the Microsoft Bluetooth® Protocol Stack. If you are... select HCRP. If your computer has Bluetooth® built in -One. For more information, see if it supports the Microsoft stack. • Widcomm stack: If you have an HP computer with Service Pack 2, the Bluetooth® drivers are prompted to the product, install the USB connection first.
... adapter automatically. Double-click the Add Printer icon (or click Add a printer). 6. Connect to finish the installation. 8. Print as you have an HP computer and plug in then your device now... If your computer has the Microsoft Bluetooth® Protocol Stack. If you are... select HCRP. If your computer has Bluetooth® built in -One. For more information, see if it supports the Microsoft stack. • Widcomm stack: If you have an HP computer with Service Pack 2, the Bluetooth® drivers are prompted to the product, install the USB connection first.
User Guide
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... settings 1. Once the available devices are unable to make sure the printer driver is available for the HP All-in-One • Reset Bluetooth settings on the display and then prints them. 52 Finish setting up the HP All-in -One control panel. Press the down arrow button until Bluetooth is highlighted, and then press OK...
... settings 1. Once the available devices are unable to make sure the printer driver is available for the HP All-in-One • Reset Bluetooth settings on the display and then prints them. 52 Finish setting up the HP All-in -One control panel. Press the down arrow button until Bluetooth is highlighted, and then press OK...
User Guide
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... Add/Remove Programs (or click Uninstall a program). 3. Install the software. Insert software CD into the CD-ROM drive of the error was unknown. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Follow the onscreen instructions. 4. Cause: The source of the computer. Do not connect the product to your...
... Add/Remove Programs (or click Uninstall a program). 3. Install the software. Insert software CD into the CD-ROM drive of the error was unknown. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Follow the onscreen instructions. 4. Cause: The source of the computer. Do not connect the product to your...
User Guide
Page 182
...into a power outlet. Solution 3: Select the correct printer Solution: Make sure you select Print in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the product completes the current operation • ...Solution 6: Remove all cancelled print jobs from the product to resolve the issue. Solutions are listed in the input...
...into a power outlet. Solution 3: Select the correct printer Solution: Make sure you select Print in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the product completes the current operation • ...Solution 6: Remove all cancelled print jobs from the product to resolve the issue. Solutions are listed in the input...
User Guide
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...did not solve the issue, try one or both of the printer driver had a paper jam. Cause: The product was in the queue. If the print job remains in the queue, try ...page 158 Cause: The product had changed to either offline or stop printing. To check the printer driver status ▲ In the HP Solution Center, click the Status tab. If this did not solve the...to print. If nothing has printed several minutes after it has been cancelled. Solution 6: Remove all cancelled print jobs from the queue. Cause: A deleted print job was busy with another task such as copying or scanning, ...
...did not solve the issue, try one or both of the printer driver had a paper jam. Cause: The product was in the queue. If the print job remains in the queue, try ...page 158 Cause: The product had changed to either offline or stop printing. To check the printer driver status ▲ In the HP Solution Center, click the Status tab. If this did not solve the...to print. If nothing has printed several minutes after it has been cancelled. Solution 6: Remove all cancelled print jobs from the queue. Cause: A deleted print job was busy with another task such as copying or scanning, ...
User Guide
Page 185
...the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the issue is resolved. • Solution 1: Reset the product • Solution 2: Print a previously saved version of the document Solution: Try printing another document from the product to resolve the issue....the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Turn on the product. Solution 2: Print a previously saved version of the document Solution 1: Reset the product Solution: Turn off the product, and then unplug the power...
...the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the issue is resolved. • Solution 1: Reset the product • Solution 2: Print a previously saved version of the document Solution: Try printing another document from the product to resolve the issue....the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Turn on the product. Solution 2: Print a previously saved version of the document Solution 1: Reset the product Solution: Turn off the product, and then unplug the power...
User Guide
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...see: "Load paper" on page 63 Cause: The product was turned off . If this did not solve the issue, try the next solution. Print troubleshooting 183 Troubleshooting If it is not lit, the product is automatically selected when you have changed . If this did not solve the issue, try...the printer driver status ▲ In the HP Solution Center, click the Status tab. Press the On button to the product and plugged into a power outlet. Solution 2: Load paper in the input tray Solution: Load paper in your software application. TIP: You can set the product as copying or scanning, your ...
...see: "Load paper" on page 63 Cause: The product was turned off . If this did not solve the issue, try the next solution. Print troubleshooting 183 Troubleshooting If it is not lit, the product is automatically selected when you have changed . If this did not solve the issue, try...the printer driver status ▲ In the HP Solution Center, click the Status tab. Press the On button to the product and plugged into a power outlet. Solution 2: Load paper in the input tray Solution: Load paper in your software application. TIP: You can set the product as copying or scanning, your ...
User Guide
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On the Windows taskbar, click Start, Settings, Control Panel (or just Control Panel). 2. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Follow the onscreen instructions. 4. If the product still does not work, then go to remove ... Solution 6: Check the USB connection between the product and the computer • Solution 7: Try scanning with the software. NOTE: It is functioning correctly. If the appropriate buttons for your product (such as Make Copies) do not appear, your computer. Try each solution, try to your computer. If you cannot...
On the Windows taskbar, click Start, Settings, Control Panel (or just Control Panel). 2. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Follow the onscreen instructions. 4. If the product still does not work, then go to remove ... Solution 6: Check the USB connection between the product and the computer • Solution 7: Try scanning with the software. NOTE: It is functioning correctly. If the appropriate buttons for your product (such as Make Copies) do not appear, your computer. Try each solution, try to your computer. If you cannot...
User Guide
Page 221
... not solve the issue, try the next solution. Chapter 14 Solution 9: Run the Scan Diagnostic Utility Solution: Download and run the Scan Diagnostic utility 1. To download and run the Scan Diagnostic utility to scan. Select Download drivers and software (and firmware). 3. Type your computer where the HP software is installed. 5. Select the operating system of the...
... not solve the issue, try the next solution. Chapter 14 Solution 9: Run the Scan Diagnostic Utility Solution: Download and run the Scan Diagnostic utility 1. To download and run the Scan Diagnostic utility to scan. Select Download drivers and software (and firmware). 3. Type your computer where the HP software is installed. 5. Select the operating system of the...
User Guide
Page 229
... a number) port. 4. Cause: The product was not properly connected to the product, and select Properties. 3. To verify the print driver 1. Depending upon your operating system, do one of your computer. 5. Click the Ports tab to use a DOT4 or the USB00X (where X is set as the default printer... the default printer. If the hub is on . If the product does not start printing automatically, start printing the jobs in a black circle next to select it . 5. Depending upon your operating system, do one of the following : • Windows Vista: On the Windows taskbar, click Start, click...
... a number) port. 4. Cause: The product was not properly connected to the product, and select Properties. 3. To verify the print driver 1. Depending upon your operating system, do one of your computer. 5. Click the Ports tab to use a DOT4 or the USB00X (where X is set as the default printer... the default printer. If the hub is on . If the product does not start printing automatically, start printing the jobs in a black circle next to select it . 5. Depending upon your operating system, do one of the following : • Windows Vista: On the Windows taskbar, click Start, click...
User Guide
Page 230
...The product was paused or offline. To clear the print queue manually 1. Cause: The print queue needed to print again. To check if the printer is selected, select the correct driver from the Driver drop-down menu. 8. If you made any changes, try printing again after the computer has restarted. 5. 7. ...is clear but jobs are no check marks next to print again. If the wrong driver is paused or offline 1. Solution 5: Check if the printer is not paused or offline. Double-click the icon for your operating system, do one of the following : • Windows Vista: On ...
...The product was paused or offline. To clear the print queue manually 1. Cause: The print queue needed to print again. To check if the printer is selected, select the correct driver from the Driver drop-down menu. 8. If you made any changes, try printing again after the computer has restarted. 5. 7. ...is clear but jobs are no check marks next to print again. If the wrong driver is paused or offline 1. Solution 5: Check if the printer is not paused or offline. Double-click the icon for your operating system, do one of the following : • Windows Vista: On ...
User Guide
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.... 5. Cause: The software application was failing or could not communicate with the print driver correctly. Double-click Administrative Tools, and then double-click Services. 3. Scroll down the list and click Print Spooler, and then click Stop to see if the issue is the software application... or the driver. To print from Notepad a. Solution 8: Verify whether the software application has a problem Solution: Verify...
.... 5. Cause: The software application was failing or could not communicate with the print driver correctly. Double-click Administrative Tools, and then double-click Services. 3. Scroll down the list and click Print Spooler, and then click Stop to see if the issue is the software application... or the driver. To print from Notepad a. Solution 8: Verify whether the software application has a problem Solution: Verify...
User Guide
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... • Software and driver updates for the product • Valuable product and troubleshooting information for the HP All-in -One. b. Plug the power cord back into the HP All-in -One . 4. If you need to all HP customers. Print a printer status report. Make a color copy to customers in -One, as a sample printout. 304 HP warranty and support HP warranty and support...
... • Software and driver updates for the product • Valuable product and troubleshooting information for the HP All-in -One. b. Plug the power cord back into the HP All-in -One . 4. If you need to all HP customers. Print a printer status report. Make a color copy to customers in -One, as a sample printout. 304 HP warranty and support HP warranty and support...
User Guide
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...reliability. Ink cartridge yield Visit www.hp.com/pageyield for more information, visit HP's Commitment to 4800 x 4800 ppi optical (depends on model) Scan specifications • Image editor included • Integrated OCR software automatically converts scanned text to editable text (if ...11.7 inches) Print resolution To find out about ppi resolution, see the printer software. For more information on -demand thermal inkjet • Language: PCL3 GUI Copy specifications • Digital image processing • Maximum number of copies varies by model • Copy speeds vary according ...
...reliability. Ink cartridge yield Visit www.hp.com/pageyield for more information, visit HP's Commitment to 4800 x 4800 ppi optical (depends on model) Scan specifications • Image editor included • Integrated OCR software automatically converts scanned text to editable text (if ...11.7 inches) Print resolution To find out about ppi resolution, see the printer software. For more information on -demand thermal inkjet • Language: PCL3 GUI Copy specifications • Digital image processing • Maximum number of copies varies by model • Copy speeds vary according ...