Gateway Quick Start Guide for Windows 7
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...12 Aerial 12 Audio CDs 18, 40 Audio ports 12 Autoplay 19 B Backups 14 Batteries 10, 53 Battery disposal 11, 53 Battery life 10 Replacing batteries 11 BIOS 36 Blu-ray 9, 19 Browser 23 C Cable modem 41 Cables 4, 51 Cleaning your computer 4 Codec 19 Computer environment 4... Connectors 11 Control devices Keyboard 6, 38 Touchpad 38, 39 Copy protection 40 Cursor 6 D Device Manager 37 Diagnose & Repair 34 Dial-up modem 41 Disk Cleanup 25 Disk Defragmenter 25 Display ...
...12 Aerial 12 Audio CDs 18, 40 Audio ports 12 Autoplay 19 B Backups 14 Batteries 10, 53 Battery disposal 11, 53 Battery life 10 Replacing batteries 11 BIOS 36 Blu-ray 9, 19 Browser 23 C Cable modem 41 Cables 4, 51 Cleaning your computer 4 Codec 19 Computer environment 4... Connectors 11 Control devices Keyboard 6, 38 Touchpad 38, 39 Copy protection 40 Cursor 6 D Device Manager 37 Diagnose & Repair 34 Dial-up modem 41 Disk Cleanup 25 Disk Defragmenter 25 Display ...
Service Guide
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... panel assembly 64 Replacing the palm rest 68 Replacing the speakers 72 Replacing the touchpad board 74 Replacing the modem board 77 Replacing the USB board 80 Replacing the Bluetooth module 83 Replacing the system board 86 Replacing the cooling assembly 89 Replacing the processor 92 Replacing the LCD front panel 95 Replacing the webcam 98 Replacing the LCD 100 Replacing the LCD panel...
... panel assembly 64 Replacing the palm rest 68 Replacing the speakers 72 Replacing the touchpad board 74 Replacing the modem board 77 Replacing the USB board 80 Replacing the Bluetooth module 83 Replacing the system board 86 Replacing the cooling assembly 89 Replacing the processor 92 Replacing the LCD front panel 95 Replacing the webcam 98 Replacing the LCD 100 Replacing the LCD panel...
Service Guide
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www.gateway.com Chapter 4: Troubleshooting 115 Diagnosing problems 116 System test procedures 117 Testing the optical drive 117 Testing the keyboard or auxiliary input device 117 Testing the memory 118 Testing the power system 118 Testing the touchpad 119 Power-On Self-Test (POST) ...Undetermined problems 133 Chapter 5: Connector locations 135 System board layout 136 Top view 136 Bottom view 137 Chapter 6: FRU (Field-Replaceable Unit) list 139 Introduction 140 Exploded diagram 140 FRU list 142 Appendix A: Test compatible components 151 Introduction 152 Microsoft® Windows...
www.gateway.com Chapter 4: Troubleshooting 115 Diagnosing problems 116 System test procedures 117 Testing the optical drive 117 Testing the keyboard or auxiliary input device 117 Testing the memory 118 Testing the power system 118 Testing the touchpad 119 Power-On Self-Test (POST) ...Undetermined problems 133 Chapter 5: Connector locations 135 System board layout 136 Top view 136 Bottom view 137 Chapter 6: FRU (Field-Replaceable Unit) list 139 Introduction 140 Exploded diagram 140 FRU list 142 Appendix A: Test compatible components 151 Introduction 152 Microsoft® Windows...
Service Guide
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... panel assembly • Replacing the palm rest • Replacing the speakers • Replacing the touchpad board • Replacing the modem board • Replacing the USB board • Replacing the Bluetooth module • Replacing the system board • Replacing the cooling assembly • Replacing the processor • Replacing the LCD front panel • Replacing the webcam • Replacing the LCD • Replacing the LCD panel...
... panel assembly • Replacing the palm rest • Replacing the speakers • Replacing the touchpad board • Replacing the modem board • Replacing the USB board • Replacing the Bluetooth module • Replacing the system board • Replacing the cooling assembly • Replacing the processor • Replacing the LCD front panel • Replacing the webcam • Replacing the LCD • Replacing the LCD panel...
Service Guide
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...plastic scribe Screws removed during this cable first before pulling the keyboard away from the palm rest. 3 Lift the back edge of the "Replacing the keyboard cover" procedure on page 47. 2 Remove the keyboard cover by performing steps 2-6 of the keyboard slightly, then carefully slide it... toward the LCD panel to release the keyboard retaining tabs from the palm rest. 4 Flip the keyboard over onto the touchpad area to access to the notebook through the keyboard cable. Open the keyboard cable connector (b) and disconnect the cable (c). 62 Disconnect this task:...
...plastic scribe Screws removed during this cable first before pulling the keyboard away from the palm rest. 3 Lift the back edge of the "Replacing the keyboard cover" procedure on page 47. 2 Remove the keyboard cover by performing steps 2-6 of the keyboard slightly, then carefully slide it... toward the LCD panel to release the keyboard retaining tabs from the palm rest. 4 Flip the keyboard over onto the touchpad area to access to the notebook through the keyboard cable. Open the keyboard cable connector (b) and disconnect the cable (c). 62 Disconnect this task:...
Service Guide
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www.gateway.com 5 Insert the retaining tabs of the touchpad area. 6 Reach underneath the keyboard and insert the keyboard cable to its system board connector, then close the clip to lock the cable in place. Important The keyboard cable is correctly oriented if it is not twisted. 7 Gently press the keyboard down until it is flat all the way across. 8 Reinstall the keyboard cover by performing steps 9-13 of the "Replacing the keyboard cover" procedure on the top side of the new keyboard into the slots located on page 58. 9 Reinstall the battery. 63
www.gateway.com 5 Insert the retaining tabs of the touchpad area. 6 Reach underneath the keyboard and insert the keyboard cable to its system board connector, then close the clip to lock the cable in place. Important The keyboard cable is correctly oriented if it is not twisted. 7 Gently press the keyboard down until it is flat all the way across. 8 Reinstall the keyboard cover by performing steps 9-13 of the "Replacing the keyboard cover" procedure on the top side of the new keyboard into the slots located on page 58. 9 Reinstall the battery. 63
Service Guide
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CHAPTER 3: Replacing notebook components 11 Open the touchpad cable connector (a) and disconnect the cable from the system board (b). 12 Turn the notebook over so the base is facing up. 13 Remove the screws securing the palm rest on the base side. 14 Turn the notebook over again so the palm rest is facing up. 15 Remove the screws securing the palm rest on the top side. 70
CHAPTER 3: Replacing notebook components 11 Open the touchpad cable connector (a) and disconnect the cable from the system board (b). 12 Turn the notebook over so the base is facing up. 13 Remove the screws securing the palm rest on the base side. 14 Turn the notebook over again so the palm rest is facing up. 15 Remove the screws securing the palm rest on the top side. 70
Service Guide
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www.gateway.com 16 Locate the small gaps on the top side of the palm rest and insert a small flat-blade ...of the base enclosure and press it down on all sides until it snaps into place. 20 Reconnect the speaker, multimedia, and touchpad cables to their respective system board connectors. 21 Secure the palm rest assembly with the screws removed in steps 13 and 15. 22... Reinstall the LCD panel assembly by performing steps 16-23 of the "Replacing the LCD panel assembly" procedure on page 64. 23 Reinstall the keyboard and the keyboard cover by performing steps 5-8 of the...
www.gateway.com 16 Locate the small gaps on the top side of the palm rest and insert a small flat-blade ...of the base enclosure and press it down on all sides until it snaps into place. 20 Reconnect the speaker, multimedia, and touchpad cables to their respective system board connectors. 21 Secure the palm rest assembly with the screws removed in steps 13 and 15. 22... Reinstall the LCD panel assembly by performing steps 16-23 of the "Replacing the LCD panel assembly" procedure on page 64. 23 Reinstall the keyboard and the keyboard cover by performing steps 5-8 of the...
Service Guide
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...• 10 M2.5×6 black (palm rest - top side) To replace the touchpad board: 1 Complete the steps in "Preparing the notebook" on page 47. 2 Remove the palm rest by performing steps 2-18 of the "Replacing the palm rest" procedure on page 68. 3 Turn the palm rest ...over so that its underside is facing up. 4 Open the touchpad board cable connector (a) and disconnect the cable (b). 74 base side) • 3 M2.5×6 black (palm rest - CHAPTER 3: Replacing notebook components Replacing the touchpad board Tools you need to complete this task: Phillips #0 screwdriver Flat ...
...• 10 M2.5×6 black (palm rest - top side) To replace the touchpad board: 1 Complete the steps in "Preparing the notebook" on page 47. 2 Remove the palm rest by performing steps 2-18 of the "Replacing the palm rest" procedure on page 68. 3 Turn the palm rest ...over so that its underside is facing up. 4 Open the touchpad board cable connector (a) and disconnect the cable (b). 74 base side) • 3 M2.5×6 black (palm rest - CHAPTER 3: Replacing notebook components Replacing the touchpad board Tools you need to complete this task: Phillips #0 screwdriver Flat ...
Service Guide
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... with the tape removed in step 6. 12 Insert the touchpad cable to the touchpad board cable connector, and then close the clip to lock the cable in place. 13 Reinstall the palm rest by performing steps 19-21 of the "Replacing the palm rest" procedure on page 68. 14 Reinstall ... on page 54. 18 If you have disconnected any wireless antennas, reconnect them now. 19 Reinstall the bay cover. 76 CHAPTER 3: Replacing notebook components 8 Insert a small flat-blade screwdriver or non-marring scribe between the touchpad board and the palm rest's underside, and carefully pry the board loose. 9 Remove the...
... with the tape removed in step 6. 12 Insert the touchpad cable to the touchpad board cable connector, and then close the clip to lock the cable in place. 13 Reinstall the palm rest by performing steps 19-21 of the "Replacing the palm rest" procedure on page 68. 14 Reinstall ... on page 54. 18 If you have disconnected any wireless antennas, reconnect them now. 19 Reinstall the bay cover. 76 CHAPTER 3: Replacing notebook components 8 Insert a small flat-blade screwdriver or non-marring scribe between the touchpad board and the palm rest's underside, and carefully pry the board loose. 9 Remove the...
Service Guide
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Re-install the battery pack. To test the touchpad: 1 Reconnect the touchpad cables. 2 Replace the touchpad. 3 Replace the system board. After you identify first the problem is applied to the touchpad pointer. This helps you use a discharged battery pack or a battery pack that the parameters shown ... service actions are correct. 3 Repeat the steps 1 and 2, for a short time. Important Do not replace a non-defective FRU. This symptom is not a hardware problem. www.gateway.com Check the battery pack To check the battery pack using hardware: 1 Turn off the notebook. 2 Remove...
Re-install the battery pack. To test the touchpad: 1 Reconnect the touchpad cables. 2 Replace the touchpad. 3 Replace the system board. After you identify first the problem is applied to the touchpad pointer. This helps you use a discharged battery pack or a battery pack that the parameters shown ... service actions are correct. 3 Repeat the steps 1 and 2, for a short time. Important Do not replace a non-defective FRU. This symptom is not a hardware problem. www.gateway.com Check the battery pack To check the battery pack using hardware: 1 Turn off the notebook. 2 Remove...
Service Guide
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...appears different from actual size. n Test or replace the SO-DIMM. n Check the hard disk connection to the system board. n Test or replace the hard disk drive. n Check the hard disk connection to the system board. n Test or replace the touchpad. n Check the hard disk connection to the... system board. n Test or replace the speakers. n Test or replace the keyboard. For more information, see "Replacing the LCD" on page 100. Action in Windows doesn't go higher...
...appears different from actual size. n Test or replace the SO-DIMM. n Check the hard disk connection to the system board. n Test or replace the hard disk drive. n Check the hard disk connection to the system board. n Test or replace the touchpad. n Check the hard disk connection to the... system board. n Test or replace the speakers. n Test or replace the keyboard. For more information, see "Replacing the LCD" on page 100. Action in Windows doesn't go higher...
Service Guide
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... the problem remains, see "Undetermined problems" on page 133. 131 n Test or replace the system board. n Test or replace the keyboard. The touchpad does not work . Keyboard and touchpad Symptom / Error Action in Sequence The keyboard (one or more keys) does not ... external display, and both displays. n Test or replace the printer. n Test or replace the printer cable. n Reinstall the printer driver. n Reconnect the touchpad cable. n Reconnect the keyboard cable. n Test or replace the touchpad board. www.gateway.com Devices Symptom / Error System configuration does not match...
... the problem remains, see "Undetermined problems" on page 133. 131 n Test or replace the system board. n Test or replace the keyboard. The touchpad does not work . Keyboard and touchpad Symptom / Error Action in Sequence The keyboard (one or more keys) does not ... external display, and both displays. n Test or replace the printer. n Test or replace the printer cable. n Reinstall the printer driver. n Reconnect the touchpad cable. n Reconnect the keyboard cable. n Test or replace the touchpad board. www.gateway.com Devices Symptom / Error System configuration does not match...
Service Guide
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CHAPTER 6: FRU (Field-Replaceable Unit) list Category Battery pack Boards Mainboard Camera 144 Part Name Description OEM Part No. BATTERY SIMPLO AS-2009A LI-ION 3S2P SAMSUNG 6 CELL 4400MAH ... BD 08653-1 6L D 55.4FM03.001G POWER BUTTON BOARD SJV50-TR POWER BD 08653-1 6L D 55.4EY03.001G TOUCHPAD BOARD SYNAPTICS TM00540-005 TOUCHPAD SYNAPTICS 56.17010.181 TM00540-005 TOUCHPAD BOARD ALPS KGDFF0038A TOUCHPAD ALPS KGDFF0038A 56.17024.051 MULTI-MEDIA BOARD CAPACITIVE BUTTON NS-SJV50 V07 56.41010.181 MULTI-MEDIA BOARD...
CHAPTER 6: FRU (Field-Replaceable Unit) list Category Battery pack Boards Mainboard Camera 144 Part Name Description OEM Part No. BATTERY SIMPLO AS-2009A LI-ION 3S2P SAMSUNG 6 CELL 4400MAH ... BD 08653-1 6L D 55.4FM03.001G POWER BUTTON BOARD SJV50-TR POWER BD 08653-1 6L D 55.4EY03.001G TOUCHPAD BOARD SYNAPTICS TM00540-005 TOUCHPAD SYNAPTICS 56.17010.181 TM00540-005 TOUCHPAD BOARD ALPS KGDFF0038A TOUCHPAD ALPS KGDFF0038A 56.17024.051 MULTI-MEDIA BOARD CAPACITIVE BUTTON NS-SJV50 V07 56.41010.181 MULTI-MEDIA BOARD...
Service Guide
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...&SIM CARD HOLE&MODEM HOLE (NONE 3G) ASSY LCASE WO RJ11&SIM SJV50TR 60.BDC01.001 UPPER CASE BLACK W/TOUCHPAD BOARD CABLE & MULTI-MEDIA BOARD CABLE & SPEAKER & LOGO PLATE FOR PACKARD BELL W/O FINGER PRINT HOLE ASSY UCASE... W/ANTENNA*2 & MICROPHONE & LOGO PLATE FOR GATEWAY ASSY LCD PANEL GTW BLUE SJV50 60.WDD01.001 UPPER CASE BLACK W/TOUCHPAD BOARD CABLE & MULTI-MEDIA BOARD CABLE & SPEAKER & LOGO PLATE FOR GATEWAY W/O FINGER PRINT HOLE ASSY UCASE GW BLACK NEW...BEZEL PLDS DS-4E1S KO.0040F.003 146 CHAPTER 6: FRU (Field-Replaceable Unit) list Category Part Name Description OEM Part No.
...&SIM CARD HOLE&MODEM HOLE (NONE 3G) ASSY LCASE WO RJ11&SIM SJV50TR 60.BDC01.001 UPPER CASE BLACK W/TOUCHPAD BOARD CABLE & MULTI-MEDIA BOARD CABLE & SPEAKER & LOGO PLATE FOR PACKARD BELL W/O FINGER PRINT HOLE ASSY UCASE... W/ANTENNA*2 & MICROPHONE & LOGO PLATE FOR GATEWAY ASSY LCD PANEL GTW BLUE SJV50 60.WDD01.001 UPPER CASE BLACK W/TOUCHPAD BOARD CABLE & MULTI-MEDIA BOARD CABLE & SPEAKER & LOGO PLATE FOR GATEWAY W/O FINGER PRINT HOLE ASSY UCASE GW BLACK NEW...BEZEL PLDS DS-4E1S KO.0040F.003 146 CHAPTER 6: FRU (Field-Replaceable Unit) list Category Part Name Description OEM Part No.
Service Guide
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...47 cards memory card slot 17 CD controlling playback 23, 24 chipset Bluetooth 12 USB 13 wired Ethernet 12 wireless Ethernet 13 clicking 25 component replacement antennas 111 battery 48 bay cover 49 Bluetooth module 83 cooling assembly 80, 89 ESD prevention 44 hard drive 54 Kensington lock cap 107 ... 56 palm rest 68 power button board 105 preparatory steps 47 processor 92 safety reminders 44 speakers 72 system board 86 tape 44 tools 46 touchpad / fingerprint reader board 74 USB board 80 webcam 98 wireless card 52 work space 45 conductive tape 44 connections audio 17 broadband Internet 16 ...
...47 cards memory card slot 17 CD controlling playback 23, 24 chipset Bluetooth 12 USB 13 wired Ethernet 12 wireless Ethernet 13 clicking 25 component replacement antennas 111 battery 48 bay cover 49 Bluetooth module 83 cooling assembly 80, 89 ESD prevention 44 hard drive 54 Kensington lock cap 107 ... 56 palm rest 68 power button board 105 preparatory steps 47 processor 92 safety reminders 44 speakers 72 system board 86 tape 44 tools 46 touchpad / fingerprint reader board 74 USB board 80 webcam 98 wireless card 52 work space 45 conductive tape 44 connections audio 17 broadband Internet 16 ...
Service Guide
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...-to-spare part index 120 ESD, see electrostatic discharge 44 Ethernet jack 16 external CD-ROM drive check 117 external monitor 16, 22 EZ Pad touchpad See touchpad F fan 16, 18 features 3 files opening 26 Fn key 22 folders opening 26 function keys 22 H hard drive bay 19 HDD password 33 indicator... 21 replace 54 hard drive bracket remove 55 HDD password description 33 HDMI (TV) out jack 16 HDMI port 22 headphone jack 17 158 Hybrid Sleep mode...
...-to-spare part index 120 ESD, see electrostatic discharge 44 Ethernet jack 16 external CD-ROM drive check 117 external monitor 16, 22 EZ Pad touchpad See touchpad F fan 16, 18 features 3 files opening 26 Fn key 22 folders opening 26 function keys 22 H hard drive bay 19 HDD password 33 indicator... 21 replace 54 hard drive bracket remove 55 HDD password description 33 HDMI (TV) out jack 16 HDMI port 22 headphone jack 17 158 Hybrid Sleep mode...
Service Guide
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www.gateway.com N navigation keys 22 network jack 16 O opening files 26 folders 26 programs 26 shortcut menu 26 optical drive replace 56 optical drive bezel remove 57 optical drive bracket remove 57 P palm rest replace 68 Panel Bottom 18 left 16 password change 34 clear hardware gap 40 ...26 opening files, folders, and programs 26 opening shortcut menu 26 right-clicking 26 scroll zone 25 selecting screen objects 25 touchpad / fingerprint reader board replace 74 Touchpad toggle 24 turning off Bluetooth 23 wireless network 23 turning on Bluetooth 23 wireless Ethernet 24 wireless network 24 TV out ...
www.gateway.com N navigation keys 22 network jack 16 O opening files 26 folders 26 programs 26 shortcut menu 26 optical drive replace 56 optical drive bezel remove 57 optical drive bracket remove 57 P palm rest replace 68 Panel Bottom 18 left 16 password change 34 clear hardware gap 40 ...26 opening files, folders, and programs 26 opening shortcut menu 26 right-clicking 26 scroll zone 25 selecting screen objects 25 touchpad / fingerprint reader board replace 74 Touchpad toggle 24 turning off Bluetooth 23 wireless network 23 turning on Bluetooth 23 wireless Ethernet 24 wireless network 24 TV out ...