User Manual
Page 22
... the Status of Supplies 613 Conserving Supplies 613 Ordering Supplies 614 Storing Print Media 614 Storing Consumables 615 Replacing the Toner Cartridges 615 Removing the Toner Cartridge 616 Installing a Toner Cartridge 617 Replacing the Print Head Device (PHD) Unit 619 Removing the PHD Unit 619 Installing a PHD Unit 622 Replacing the Retard Roller 627 20 Contents
... the Status of Supplies 613 Conserving Supplies 613 Ordering Supplies 614 Storing Print Media 614 Storing Consumables 615 Replacing the Toner Cartridges 615 Removing the Toner Cartridge 616 Installing a Toner Cartridge 617 Replacing the Print Head Device (PHD) Unit 619 Removing the PHD Unit 619 Installing a PHD Unit 622 Replacing the Retard Roller 627 20 Contents
User Manual
Page 178
...Level Black Cartridge Level Replace Soon Replace Now Consumables Status OK Replace Soon Replace Now Indicates that the toner needs to be replaced now. Indicates that the PHD unit needs to be replaced soon. Indicates that the toner needs to be replaced soon. *1 This item...PHD unit needs to check the status of consumables, hardware, and specifications of the consumables, trays, and covers. Printer Status Purpose: To check the status of the printer. Indicates that the status of toner for use . Printer Status Use the Printer Status menu to be replaced now. 176 Dell...
...Level Black Cartridge Level Replace Soon Replace Now Consumables Status OK Replace Soon Replace Now Indicates that the toner needs to be replaced now. Indicates that the PHD unit needs to be replaced soon. Indicates that the toner needs to be replaced soon. *1 This item...PHD unit needs to check the status of consumables, hardware, and specifications of the consumables, trays, and covers. Printer Status Purpose: To check the status of the printer. Indicates that the status of toner for use . Printer Status Use the Printer Status menu to be replaced now. 176 Dell...
User Manual
Page 469
..., are reset to their default values. Click Magenta to clean the cyan cartridge. Refresh Mode Purpose: To use up a toner cartridge or PHD unit when you need to replace it before the end of its life, or to Result. Click Cyan to clean the magenta cartridge. When Using the Tool Box NOTE...
..., are reset to their default values. Click Magenta to clean the cyan cartridge. Refresh Mode Purpose: To use up a toner cartridge or PHD unit when you need to replace it before the end of its life, or to Result. Click Cyan to clean the magenta cartridge. When Using the Tool Box NOTE...
User Manual
Page 621
...oil from the printer. Maintaining Your Printer 619 NOTICE: Ensure nothing touches or scratches the surface (black-colored film) of the Print Head Device (PHD) against bright light. If the front cover remains open for more than three minutes, print quality may reduce print quality. Hold the standard 250-... 1 Ensure that the printer is turned off. 2 Pull the standard 250-sheet tray out of the printer about 200 mm. Replacing the Print Head Device (PHD) Unit CAUTION: Before performing any of the following procedures, read and follow the safety instructions in your hands on the film of the...
...oil from the printer. Maintaining Your Printer 619 NOTICE: Ensure nothing touches or scratches the surface (black-colored film) of the Print Head Device (PHD) against bright light. If the front cover remains open for more than three minutes, print quality may reduce print quality. Hold the standard 250-... 1 Ensure that the printer is turned off. 2 Pull the standard 250-sheet tray out of the printer about 200 mm. Replacing the Print Head Device (PHD) Unit CAUTION: Before performing any of the following procedures, read and follow the safety instructions in your hands on the film of the...
User Manual
Page 694
...No Contact Dell. a On the Paper/Output tab, change the plain paper to thick. Go to action 2. DE LL CONFIDENTIAL - FILE LOCATION: C:\Users\fxstdpcadmin\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section31.fm Action Yes 10 Replace the PHD unit if you replace the PHD unit, ...the print complete. c Click the 4 Colors Configuration Chart button. driver. No Go to action 3. a Replace the PHD unit. See "Replacing the Print Head Device (PHD) Unit" and "Installing a PHD Unit." For example, change the Paper Type setting. Does this solve your problem? Does this solve your ...
...No Contact Dell. a On the Paper/Output tab, change the plain paper to thick. Go to action 2. DE LL CONFIDENTIAL - FILE LOCATION: C:\Users\fxstdpcadmin\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section31.fm Action Yes 10 Replace the PHD unit if you replace the PHD unit, ...the print complete. c Click the 4 Colors Configuration Chart button. driver. No Go to action 3. a Replace the PHD unit. See "Replacing the Print Head Device (PHD) Unit" and "Installing a PHD Unit." For example, change the Paper Type setting. Does this solve your problem? Does this solve your ...
User Manual
Page 695
...: C:\Users\fxstdpcadmin\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section31.fm Action 3 Replace the PHD unit if you replace the PHD unit, test print your document again. a Replace the PHD unit. Does this solve your problem? 2 Ensure that the toner cartridges are installed correctly. Random spots/Blurred images No Contact Dell. The task is complete. No Go to action 3. P R E L I M I A L - Yes...
...: C:\Users\fxstdpcadmin\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section31.fm Action 3 Replace the PHD unit if you replace the PHD unit, test print your document again. a Replace the PHD unit. Does this solve your problem? 2 Ensure that the toner cartridges are installed correctly. Random spots/Blurred images No Contact Dell. The task is complete. No Go to action 3. P R E L I M I A L - Yes...
User Manual
Page 696
... Does this solve your problem? DE LL CONFIDENTIAL - See "Replacing the Print Head Device (PHD) Unit" and "Installing a PHD Unit." The Pitch Configuration Chart is not selected. PRE LIMINARY 9/13/10 - The task is blank No Contact Dell. complete. Go to be low or need to action 3. ... Go to action 2. b After you are using non-Dell brand toner cartridges, The task is complete. Confirm the amount of toner left in the Status Monitor. Does this solve your problem? 2 If you replace the PHD unit, click Chart Print on the Printer Maintenance tab. ...
... Does this solve your problem? DE LL CONFIDENTIAL - See "Replacing the Print Head Device (PHD) Unit" and "Installing a PHD Unit." The Pitch Configuration Chart is not selected. PRE LIMINARY 9/13/10 - The task is blank No Contact Dell. complete. Go to be low or need to action 3. ... Go to action 2. b After you are using non-Dell brand toner cartridges, The task is complete. Confirm the amount of toner left in the Status Monitor. Does this solve your problem? 2 If you replace the PHD unit, click Chart Print on the Printer Maintenance tab. ...
User Manual
Page 697
... action 7. The task is driver. media recommended for the printer. Print Head Device (PHD) Unit" and "Installing a PHD Unit." Does this solve your problem? 7 Ensure that the Toner Saving Mode check box... print media is not selected. If not, remove the ribbons. Contact Dell. Go to action 8. Does this solve your problem? 5 Verify that... to check the motor sound. Does the motor function properly? If not, use the print complete. See "Replacing the complete. a Launch the Tool Box, and click Machine Check on the Diagnosis tab. c Click the Play ...
... action 7. The task is driver. media recommended for the printer. Print Head Device (PHD) Unit" and "Installing a PHD Unit." Does this solve your problem? 7 Ensure that the Toner Saving Mode check box... print media is not selected. If not, remove the ribbons. Contact Dell. Go to action 8. Does this solve your problem? 5 Verify that... to check the motor sound. Does the motor function properly? If not, use the print complete. See "Replacing the complete. a Launch the Tool Box, and click Machine Check on the Diagnosis tab. c Click the Play ...
User Manual
Page 698
...Installing a PHD Unit." Contact Dell. b Select Dispense Motor Check (Yellow), Dispense Motor Check (Magenta), Dispense Motor Check (Cyan), or Dispense Motor Check (Black) from the drop-down list box, and click the Start button. The 4 Colors Configuration Chart is a Replace the PHD unit. ...the Tool Box, and click Machine Check on the output DE LL CONFIDENTIAL - Does the dispense motor function properly? 9 Replace the PHD unit if you replace the PHD unit, click Chart Print on the Diagnosis tab. c Click the 4 Colors Configuration Chart button. PRE LIMINARY 9/13/10...
...Installing a PHD Unit." Contact Dell. b Select Dispense Motor Check (Yellow), Dispense Motor Check (Magenta), Dispense Motor Check (Cyan), or Dispense Motor Check (Black) from the drop-down list box, and click the Start button. The 4 Colors Configuration Chart is a Replace the PHD unit. ...the Tool Box, and click Machine Check on the output DE LL CONFIDENTIAL - Does the dispense motor function properly? 9 Replace the PHD unit if you replace the PHD unit, click Chart Print on the Diagnosis tab. c Click the 4 Colors Configuration Chart button. PRE LIMINARY 9/13/10...
User Manual
Page 699
... action 2. b Ensure that the On check box is printed. Does this solve your problem? 3 Replace the PHD unit if you replace the PHD unit, click Chart Print on the Printer Maintenance tab. Part or the entire output is disable the Non-Dell Toner option. D E L L C ON F I D E N T I N A RY ...9 / 1 3 / 1 0 - Confirm the amount of toner left in the Status Monitor. See "Replacing the Print Head Device (PHD) Unit" and "Installing a PHD Unit." The task is replaced. toner cartridge. Does this ...
... action 2. b Ensure that the On check box is printed. Does this solve your problem? 3 Replace the PHD unit if you replace the PHD unit, click Chart Print on the Printer Maintenance tab. Part or the entire output is disable the Non-Dell Toner option. D E L L C ON F I D E N T I N A RY ...9 / 1 3 / 1 0 - Confirm the amount of toner left in the Status Monitor. See "Replacing the Print Head Device (PHD) Unit" and "Installing a PHD Unit." The task is replaced. toner cartridge. Does this ...
User Manual
Page 700
... Print Head Device (PHD) Unit" and "Installing a PHD Unit." Contact Dell. PRE LIMINARY 9/13/10 - Does this solve your problem? 2 Replace the PHD unit if you replace the PHD unit, click Chart Print on the Diagnosis tab. b After you have a spare unit. Does this solve your problem? FOR PROOF ONLY 698 Troubleshooting Guide a Replace the PHD unit. The 4 Colors...
... Print Head Device (PHD) Unit" and "Installing a PHD Unit." Contact Dell. PRE LIMINARY 9/13/10 - Does this solve your problem? 2 Replace the PHD unit if you replace the PHD unit, click Chart Print on the Diagnosis tab. b After you have a spare unit. Does this solve your problem? FOR PROOF ONLY 698 Troubleshooting Guide a Replace the PHD unit. The 4 Colors...
User Manual
Page 701
...." The Pitch Configuration Chart is complete. Configuration Chart. b After you have a spare unit. Contact Dell. 2 Replace the PHD unit if you replace the PHD unit, click Chart Print on your problem? Contact Dell. F O R P R O O F O N LY Troubleshooting Guide 699 action a Launch the Tool Box,...the Pitch Configuration Chart, and locate the cause of the problem. a Replace the PHD unit. The task is printed. P R E L I M I A L - Is the cause of the problem located? • Fuser Contact Dell and replace the fuser. • Main unit of the printer - c Click...
...." The Pitch Configuration Chart is complete. Configuration Chart. b After you have a spare unit. Contact Dell. 2 Replace the PHD unit if you replace the PHD unit, click Chart Print on your problem? Contact Dell. F O R P R O O F O N LY Troubleshooting Guide 699 action a Launch the Tool Box,...the Pitch Configuration Chart, and locate the cause of the problem. a Replace the PHD unit. The task is printed. P R E L I M I A L - Is the cause of the problem located? • Fuser Contact Dell and replace the fuser. • Main unit of the printer - c Click...
User Manual
Page 702
... printed. c Click the Pitch Configuration Chart button. No Go to action 2. Contact Dell. b Check the light path, and then remove the shielding. e Click the Pitch Configuration Chart button. Does this solve your problem? 2 Replace the PHD unit if you replace the PHD unit, click Chart Print on the Diagnosis tab. The task is not covered...
... printed. c Click the Pitch Configuration Chart button. No Go to action 2. Contact Dell. b Check the light path, and then remove the shielding. e Click the Pitch Configuration Chart button. Does this solve your problem? 2 Replace the PHD unit if you replace the PHD unit, click Chart Print on the Diagnosis tab. The task is not covered...
User Manual
Page 703
...\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section31.fm Ghosting Action Yes No 1 Locate the cause of the problem using non-recommended print media, Go to the Contact Dell. Configuration Chart. Positive ghost - Negative ghost - 2b 2a Replace the PHD unit if you are using the Ghost Proceed to action 3. Does this solve your problem?
...\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section31.fm Ghosting Action Yes No 1 Locate the cause of the problem using non-recommended print media, Go to the Contact Dell. Configuration Chart. Positive ghost - Negative ghost - 2b 2a Replace the PHD unit if you are using the Ghost Proceed to action 3. Does this solve your problem?
User Manual
Page 705
b After you start the Drum Refresh Mode, click Chart Print on the Diagnosis tab. The task is complete. Contact Dell. Yes The task is complete. D E L L C ON F I D E N T I N A RY 9 / 1 3 / 1 0 - The 4 Colors Configuration Chart is complete. a Launch the ... if you start the Drum Refresh Mode, click Chart Print on the Diagnosis tab. Action 1 Execute the PHD Refresh Mode. P R E L I M I A L - See "Replacing the Print Head Device (PHD) Unit" and "Installing a PHD Unit." Fog No Go to action 2. F O R P R O O F O N LY Troubleshooting Guide 703 No Go to action 3....
b After you start the Drum Refresh Mode, click Chart Print on the Diagnosis tab. The task is complete. Contact Dell. Yes The task is complete. D E L L C ON F I D E N T I N A RY 9 / 1 3 / 1 0 - The 4 Colors Configuration Chart is complete. a Launch the ... if you start the Drum Refresh Mode, click Chart Print on the Diagnosis tab. Action 1 Execute the PHD Refresh Mode. P R E L I M I A L - See "Replacing the Print Head Device (PHD) Unit" and "Installing a PHD Unit." Fog No Go to action 2. F O R P R O O F O N LY Troubleshooting Guide 703 No Go to action 3....
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Page 706
... the location. FILE LOCATION: C:\Users\fxstdpcadmin\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section31.fm Action 2 Replace the PHD unit if you have a spare unit. b After you replace the PHD unit, click Chart Print on the Printer Maintenance tab. Yes The task is complete. Contact Dell. Does this solve your problem? Action 1 If the printer is complete. Does...
... the location. FILE LOCATION: C:\Users\fxstdpcadmin\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section31.fm Action 2 Replace the PHD unit if you have a spare unit. b After you replace the PHD unit, click Chart Print on the Printer Maintenance tab. Yes The task is complete. Contact Dell. Does this solve your problem? Action 1 If the printer is complete. Does...
User Manual
Page 708
...\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section31.fm Banding Action Yes No 1 Locate the cause of the printer Contact Dell. 2 Replace the PHD unit if you replace the PHD unit, click Chart Print on the Diagnosis tab. c Click the Pitch Configuration Chart button. Configuration Chart...problem using the Pitch Proceed to the location b Click the Pitch Configuration Chart button. Contact Dell. See "Replacing the Print Head Device (PHD) Unit" and "Installing a PHD Unit." action a Launch the Tool Box, and click Chart Print corresponding on the Diagnosis tab...
...\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section31.fm Banding Action Yes No 1 Locate the cause of the printer Contact Dell. 2 Replace the PHD unit if you replace the PHD unit, click Chart Print on the Diagnosis tab. c Click the Pitch Configuration Chart button. Configuration Chart...problem using the Pitch Proceed to the location b Click the Pitch Configuration Chart button. Contact Dell. See "Replacing the Print Head Device (PHD) Unit" and "Installing a PHD Unit." action a Launch the Tool Box, and click Chart Print corresponding on the Diagnosis tab...
User Manual
Page 709
...Dell. F O R P R O O F O N LY Troubleshooting Guide 707 FILE LOCATION: C:\Users\fxstdpcadmin\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section31.fm Action Yes No 1 Locate the cause of the problem using the Pitch Go to action 3. a Launch the Tool Box, and click Clean Developer on the Diagnosis tab. Go to action 2. See "Replacing the Print Head Device (PHD...) Unit" and "Installing a PHD Unit." a Launch the Tool Box, and click Chart Print on the Diagnosis tab. ...
...Dell. F O R P R O O F O N LY Troubleshooting Guide 707 FILE LOCATION: C:\Users\fxstdpcadmin\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section31.fm Action Yes No 1 Locate the cause of the problem using the Pitch Go to action 3. a Launch the Tool Box, and click Clean Developer on the Diagnosis tab. Go to action 2. See "Replacing the Print Head Device (PHD...) Unit" and "Installing a PHD Unit." a Launch the Tool Box, and click Chart Print on the Diagnosis tab. ...
User Manual
Page 713
... No 1 Execute auto color registration adjustment. The Color Regi Configuration Chart is a Replace the PHD unit. F O R P R O O F O N LY Troubleshooting Guide 711 Does this solve your problem? 2 Do you have a spare PHD unit? b Launch the Tool Box, and click Color Registration Adjustment on the Printer...Dell. OR a Launch the Tool Box, and click Color Registration Adjustment on the Printer Maintenance tab. b Click the Start button under Print Color Regi Chart. Does this solve your problem? Go to action 3a. Go to action 2. Go to action 3b. 3a Replace the PHD...
... No 1 Execute auto color registration adjustment. The Color Regi Configuration Chart is a Replace the PHD unit. F O R P R O O F O N LY Troubleshooting Guide 711 Does this solve your problem? 2 Do you have a spare PHD unit? b Launch the Tool Box, and click Color Registration Adjustment on the Printer...Dell. OR a Launch the Tool Box, and click Color Registration Adjustment on the Printer Maintenance tab. b Click the Start button under Print Color Regi Chart. Does this solve your problem? Go to action 3a. Go to action 2. Go to action 3b. 3a Replace the PHD...
User Manual
Page 716
... 3a. The task is not curled. Go to action 3a. Go to action 4a. SSF Misfeed Jam DE LL CONFIDENTIAL - PRE LIMINARY 9/13/10 - Contact Dell. The task is complete. The task is complete. Does this solve your problem? 2f Is the print media damp? 3a Fan the print media. The... task is not damp. Go to action 4b. Does this solve your problem? 4b Replace the PHD unit if you have a spare unit. Does this solve your problem? 4a Use print media that the print media is complete.
... 3a. The task is not curled. Go to action 3a. Go to action 4a. SSF Misfeed Jam DE LL CONFIDENTIAL - PRE LIMINARY 9/13/10 - Contact Dell. The task is complete. The task is complete. Does this solve your problem? 2f Is the print media damp? 3a Fan the print media. The... task is not damp. Go to action 4b. Does this solve your problem? 4b Replace the PHD unit if you have a spare unit. Does this solve your problem? 4a Use print media that the print media is complete.