User Manual
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...UGTOC.fm 23 Understanding Your Printer Software . 557 Printer Settings Utility 559 Status Window 560 Tool Box 560 Updater 560 Troubleshooting 560 Address Book Editor 560 ScanButton Manager 560 Dell ScanCenter 560 Address Books 561 Types of Address Books 561 Adding and Editing Entries to the Address Books 562 Status ... Monitor Console . . 572 Installing the Status Monitor Console 572 Starting the Status Monitor Console 573 Printer Selection Window 573 Printer Status Window 574 Dell Supplies Management System Window . . . 575 Service Tag Window 577 Settings Window 577 18 Contents
...UGTOC.fm 23 Understanding Your Printer Software . 557 Printer Settings Utility 559 Status Window 560 Tool Box 560 Updater 560 Troubleshooting 560 Address Book Editor 560 ScanButton Manager 560 Dell ScanCenter 560 Address Books 561 Types of Address Books 561 Adding and Editing Entries to the Address Books 562 Status ... Monitor Console . . 572 Installing the Status Monitor Console 572 Starting the Status Monitor Console 573 Printer Selection Window 573 Printer Status Window 574 Dell Supplies Management System Window . . . 575 Service Tag Window 577 Settings Window 577 18 Contents
User Manual
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... Clearing Paper Jams From the Fuser 672 Clearing Paper Jams From the Duplexer 676 Clearing Paper Jams From the Optional 250-Sheet Feeder 677 Troubleshooting 683 31 Troubleshooting Guide 685 Basic Printer Problems 685 Display Problems 685 Printing Problems 686 Print Quality Problems 688 The output is too light 689 Toner smears...
... Clearing Paper Jams From the Fuser 672 Clearing Paper Jams From the Duplexer 676 Clearing Paper Jams From the Optional 250-Sheet Feeder 677 Troubleshooting 683 31 Troubleshooting Guide 685 Basic Printer Problems 685 Display Problems 685 Printing Problems 686 Print Quality Problems 688 The output is too light 689 Toner smears...
User Manual
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...\section02.fm What are you looking for components, such as the printer drivers • Customer Care - DE LL CONFIDENTIAL - Troubleshooting hints and tips, articles from technicians, and online courses • Upgrades - Upgrade information for ? Select your region, and ...fill in the requested details to support.dell.com. Find it here • Answers to technical service support.dell.com provides several online tools, and support questions including: • Solutions - Contact information, order ...
...\section02.fm What are you looking for components, such as the printer drivers • Customer Care - DE LL CONFIDENTIAL - Troubleshooting hints and tips, articles from technicians, and online courses • Upgrades - Upgrade information for ? Select your region, and ...fill in the requested details to support.dell.com. Find it here • Answers to technical service support.dell.com provides several online tools, and support questions including: • Solutions - Contact information, order ...
User Manual
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To open the Status Window, Tool Box, Updater, Troubleshooting, Address Book Editor, ScanButton Manager, and Dell ScanCenter using the Quick Launch Utility window. D E L L C ON F I D E N T I N A RY 9 / 1 3 / 1 0 - For information about installing the ... supported on Windows. The Quick Launch Utility window provides seven buttons: Status Window, Tool Box, Updater, Troubleshooting, Address Book Editor, ScanButton Manager, and Dell ScanCenter. FILE LOCATION: C:\Users\fxstdpcadmin\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section23.fm Printer Settings Utility You can open...
To open the Status Window, Tool Box, Updater, Troubleshooting, Address Book Editor, ScanButton Manager, and Dell ScanCenter using the Quick Launch Utility window. D E L L C ON F I D E N T I N A RY 9 / 1 3 / 1 0 - For information about installing the ... supported on Windows. The Quick Launch Utility window provides seven buttons: Status Window, Tool Box, Updater, Troubleshooting, Address Book Editor, ScanButton Manager, and Dell ScanCenter. FILE LOCATION: C:\Users\fxstdpcadmin\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section23.fm Printer Settings Utility You can open...
User Manual
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...Dell software and printer firmware. ScanButton Manager The ScanButton Manager button opens the ScanButton Manager, which allows you to "Scanning From the Operator Panel." For more information about using ScanButton Manager, refer to register the contact information such as phone number and e-mail address. DE LL CONFIDENTIAL - Troubleshooting The Troubleshooting button opens the Troubleshooting...fm For details, click the Help button of each application. Dell ScanCenter The Dell ScanCenter button opens the Dell ScanCenter, which allows you to "Using Address Book Editor."...
...Dell software and printer firmware. ScanButton Manager The ScanButton Manager button opens the ScanButton Manager, which allows you to "Scanning From the Operator Panel." For more information about using ScanButton Manager, refer to register the contact information such as phone number and e-mail address. DE LL CONFIDENTIAL - Troubleshooting The Troubleshooting button opens the Troubleshooting...fm For details, click the Help button of each application. Dell ScanCenter The Dell ScanCenter button opens the Dell ScanCenter, which allows you to "Using Address Book Editor."...
User Manual
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...: The power cable is plugged into the printer and a properly grounded electrical outlet. • The printer is turned on the printer. F O R P R O O F O N LY Troubleshooting Guide 685 When Please wait..., or the back light is displayed. the test is completed, Ready is not lit. This often fixes the problem. panel... turn on the display on the operator panel. the operator panel. FILE LOCATION: C:\Users\fxstdpcadmin\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section31.fm 31 Troubleshooting Guide Basic Printer Problems Some printer problems can be easily resolved.
...: The power cable is plugged into the printer and a properly grounded electrical outlet. • The printer is turned on the printer. F O R P R O O F O N LY Troubleshooting Guide 685 When Please wait..., or the back light is displayed. the test is completed, Ready is not lit. This often fixes the problem. panel... turn on the display on the operator panel. the operator panel. FILE LOCATION: C:\Users\fxstdpcadmin\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section31.fm 31 Troubleshooting Guide Basic Printer Problems Some printer problems can be easily resolved.
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... (Menu) button to return to the top menu. Ensure that the correct USB or Ethernet cable is loaded in the printer. FOR PROOF ONLY 686 Troubleshooting Guide
... (Menu) button to return to the top menu. Ensure that the correct USB or Ethernet cable is loaded in the printer. FOR PROOF ONLY 686 Troubleshooting Guide
User Manual
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... not mix reams of print media you are adjusted correctly. Wipe the retard rollers in the standard 250-sheet tray or single sheet feeder. F O R P R O O F O N LY Troubleshooting Guide 687 See "Supported Paper Types" for more information. D E L L C ON F I D E N T I N A RY 9 / 1 3 / 1 0 - Ensure that the envelope is loaded correctly. Do not overload the tray. Face the...
... not mix reams of print media you are adjusted correctly. Wipe the retard rollers in the standard 250-sheet tray or single sheet feeder. F O R P R O O F O N LY Troubleshooting Guide 687 See "Supported Paper Types" for more information. D E L L C ON F I D E N T I N A RY 9 / 1 3 / 1 0 - Ensure that the envelope is loaded correctly. Do not overload the tray. Face the...
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...Out on the output • Part or the entire output is curled. Cannot perform manual duplex printing. FOR PROOF ONLY 688 Troubleshooting Guide Print media does not stack neatly in the printer driver. Select Flip on Short Edge or Flip on the Paper/Output ...; Random spots/Blurred images • The entire output is blank • Streaks appear on the operator panel, the Tool Box, or Dell Printer Configuration Web Tool. PRE LIMINARY 9/13/10 - FILE LOCATION: C:\Users\fxstdpcadmin\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section31.fm Problem Action Page breaks...
...Out on the output • Part or the entire output is curled. Cannot perform manual duplex printing. FOR PROOF ONLY 688 Troubleshooting Guide Print media does not stack neatly in the printer driver. Select Flip on Short Edge or Flip on the Paper/Output ...; Random spots/Blurred images • The entire output is blank • Streaks appear on the operator panel, the Tool Box, or Dell Printer Configuration Web Tool. PRE LIMINARY 9/13/10 - FILE LOCATION: C:\Users\fxstdpcadmin\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section31.fm Problem Action Page breaks...
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... toner cartridges may be low or need to action 3. b Replace the toner cartridges as necessary. Go to action 2. a Launch the Tool Box, and click Non-Dell Toner on the leading edge of toner left in the Status Monitor. complete. D E L L C ON F I D E N T I N A RY 9 / 1 3 / 1 0 - ...Status tab in complete. Does this solve your problem? a On the Advanced tab, ensure that the On check box is disable the Non-Dell Toner option. F O R P R O O F O N LY Troubleshooting Guide 689 Go to be The task is driver. P R E L I M I A L - Does this solve your problem? 3...
... toner cartridges may be low or need to action 3. b Replace the toner cartridges as necessary. Go to action 2. a Launch the Tool Box, and click Non-Dell Toner on the leading edge of toner left in the Status Monitor. complete. D E L L C ON F I D E N T I N A RY 9 / 1 3 / 1 0 - ...Status tab in complete. Does this solve your problem? a On the Advanced tab, ensure that the On check box is disable the Non-Dell Toner option. F O R P R O O F O N LY Troubleshooting Guide 689 Go to be The task is driver. P R E L I M I A L - Does this solve your problem? 3...
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... 6. The task is complete. Does this solve your problem? 6 Ensure that the eight yellow ribbons are correctly The task is being used. Contact Dell. FOR PROOF ONLY 690 Troubleshooting Guide If not, use the print complete. For example, change the Paper Type setting. The task is See "Supported Paper Types." media recommended...
... 6. The task is complete. Does this solve your problem? 6 Ensure that the eight yellow ribbons are correctly The task is being used. Contact Dell. FOR PROOF ONLY 690 Troubleshooting Guide If not, use the print complete. For example, change the Paper Type setting. The task is See "Supported Paper Types." media recommended...
User Manual
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... Motor Check for the rest of Sound button to check the motor sound. complete. F O R P R O O F O N LY Troubleshooting Guide 691 FILE LOCATION: C:\Users\fxstdpcadmin\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section31.fm Action Yes No 8 Ensure that the dispense motor for Magenta, Cyan, ...Repeat step b for each toner cartridge functions properly. e Click the 4 Colors Configuration Chart button. P R E L I M I A L - Contact Dell. d Repeat steps b and c to perform Dispense Motor Check for CMYK in any order you complete the Toner Refresh Mode, select Chart Print from the ...
... Motor Check for the rest of Sound button to check the motor sound. complete. F O R P R O O F O N LY Troubleshooting Guide 691 FILE LOCATION: C:\Users\fxstdpcadmin\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section31.fm Action Yes No 8 Ensure that the dispense motor for Magenta, Cyan, ...Repeat step b for each toner cartridge functions properly. e Click the 4 Colors Configuration Chart button. P R E L I M I A L - Contact Dell. d Repeat steps b and c to perform Dispense Motor Check for CMYK in any order you complete the Toner Refresh Mode, select Chart Print from the ...
User Manual
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... not, use the print complete. See "Replacing the Print Head Device (PHD) Unit" and "Installing a PHD Unit." Toner smears or print comes off No Contact Dell. a Replace the PHD unit. Does this solve your problem? driver. a On the Paper/Output tab, change the plain paper to thick. The task is See...
... not, use the print complete. See "Replacing the Print Head Device (PHD) Unit" and "Installing a PHD Unit." Toner smears or print comes off No Contact Dell. a Replace the PHD unit. Does this solve your problem? driver. a On the Paper/Output tab, change the plain paper to thick. The task is See...
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...complete. and "Installing a PHD Unit." See "Replacing the Print Head Device (PHD) Unit" and "Installing a PHD Unit." Random spots/Blurred images No Contact Dell. No Go to action 3. P R E L I M I A L - Does this solve your problem? Action Yes 1 Ensure that the PHD unit... Go to action 2. The task is installed correctly. Does this solve your problem? F O R P R O O F O N LY Troubleshooting Guide 693 FILE LOCATION: C:\Users\fxstdpcadmin\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section31.fm Action 3 Replace the PHD unit if you replace the PHD unit, test ...
...complete. and "Installing a PHD Unit." See "Replacing the Print Head Device (PHD) Unit" and "Installing a PHD Unit." Random spots/Blurred images No Contact Dell. No Go to action 3. P R E L I M I A L - Does this solve your problem? Action Yes 1 Ensure that the PHD unit... Go to action 2. The task is installed correctly. Does this solve your problem? F O R P R O O F O N LY Troubleshooting Guide 693 FILE LOCATION: C:\Users\fxstdpcadmin\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section31.fm Action 3 Replace the PHD unit if you replace the PHD unit, test ...
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... entire output is printed. The task is complete. a Launch the Tool Box, and click Non-Dell Toner on the Diagnosis tab. Go to be replaced. PRE LIMINARY 9/13/10 - FOR PROOF ONLY 694 Troubleshooting Guide b After you have a spare unit. The task is complete. Action Yes 1 The toner cartridges ...Maintenance tab. c Click the Pitch Configuration Chart button. Does this solve your problem? b Ensure that the On check box is disable the Non-Dell Toner option. Confirm the amount of toner left in the Status Monitor. Does this solve your problem? 2 If you are using non...
... entire output is printed. The task is complete. a Launch the Tool Box, and click Non-Dell Toner on the Diagnosis tab. Go to be replaced. PRE LIMINARY 9/13/10 - FOR PROOF ONLY 694 Troubleshooting Guide b After you have a spare unit. The task is complete. Action Yes 1 The toner cartridges ...Maintenance tab. c Click the Pitch Configuration Chart button. Does this solve your problem? b Ensure that the On check box is disable the Non-Dell Toner option. Confirm the amount of toner left in the Status Monitor. Does this solve your problem? 2 If you are using non...
User Manual
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... PHD unit. P R E L I M I A L - Go to check the motor sound. Contact Dell. D E L L C ON F I D E N T I N A RY 9 / 1 3 / 1 0 - The task is complete. If not, remove the ribbons. a Launch the Tool Box, and click Machine Check on the Diagnosis tab. c Click the Play of Sound button to action 8. F O R P R O O F O N LY Troubleshooting Guide 695 Does this solve your problem? 6 Ensure that...
... PHD unit. P R E L I M I A L - Go to check the motor sound. Contact Dell. D E L L C ON F I D E N T I N A RY 9 / 1 3 / 1 0 - The task is complete. If not, remove the ribbons. a Launch the Tool Box, and click Machine Check on the Diagnosis tab. c Click the Play of Sound button to action 8. F O R P R O O F O N LY Troubleshooting Guide 695 Does this solve your problem? 6 Ensure that...
User Manual
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...(Black) from the drop-down list box, and click the Start button. The task is printed. Contact Dell. Streaks appear on the Diagnosis tab. FOR PROOF ONLY 696 Troubleshooting Guide Does the dispense motor function properly? 9 Replace the PHD unit if you desire. b After you ... a Launch the Tool Box, and click Machine Check on the Diagnosis tab. See "Replacing the Print Head Device (PHD) Unit" and complete. Contact Dell. The 4 Colors Configuration Chart is a Replace the PHD unit. "Installing a PHD Unit." Go to check the motor sound. c Click the Play ...
...(Black) from the drop-down list box, and click the Start button. The task is printed. Contact Dell. Streaks appear on the Diagnosis tab. FOR PROOF ONLY 696 Troubleshooting Guide Does the dispense motor function properly? 9 Replace the PHD unit if you desire. b After you ... a Launch the Tool Box, and click Machine Check on the Diagnosis tab. See "Replacing the Print Head Device (PHD) Unit" and complete. Contact Dell. The 4 Colors Configuration Chart is a Replace the PHD unit. "Installing a PHD Unit." Go to check the motor sound. c Click the Play ...
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... Head Device (PHD) Unit" and "Installing a PHD Unit." Does this solve your problem? 2 If you are using non-Dell brand toner cartridges, The task is disable the Non-Dell Toner option. F O R P R O O F O N LY Troubleshooting Guide 697 The 4 Colors Configuration Chart is complete. b Replace the toner cartridges as necessary. D E L L C ON ...Printer Maintenance tab. Does this solve your problem? The task is printed. Go to be low or need to action 3. Contact Dell. P R E L I M I A L - b Ensure that the On check box is black No Go to action ...
... Head Device (PHD) Unit" and "Installing a PHD Unit." Does this solve your problem? 2 If you are using non-Dell brand toner cartridges, The task is disable the Non-Dell Toner option. F O R P R O O F O N LY Troubleshooting Guide 697 The 4 Colors Configuration Chart is complete. b Replace the toner cartridges as necessary. D E L L C ON ...Printer Maintenance tab. Does this solve your problem? The task is printed. Go to be low or need to action 3. Contact Dell. P R E L I M I A L - b Ensure that the On check box is black No Go to action ...
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.../10 - The 4 Colors Configuration Chart is complete. Pitched color dots No Go to Color (Auto) in The task is the printer driver. Contact Dell. FOR PROOF ONLY 698 Troubleshooting Guide FILE LOCATION: C:\Users\fxstdpcadmin\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section31.fm Action Yes 1 Ensure Output Color is set to Color (Auto). Does this...
.../10 - The 4 Colors Configuration Chart is complete. Pitched color dots No Go to Color (Auto) in The task is the printer driver. Contact Dell. FOR PROOF ONLY 698 Troubleshooting Guide FILE LOCATION: C:\Users\fxstdpcadmin\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section31.fm Action Yes 1 Ensure Output Color is set to Color (Auto). Does this...
User Manual
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...Configuration Chart button. The task is printed. • PHD unit - 2 c Compare the pitch of the problem. Contact Dell. Does this solve your output with that on the Pitch Configuration Chart, and locate the cause of the color spots on ...ON F I D E N T I N A RY 9 / 1 3 / 1 0 - to the Contact Dell. Contact Dell. 2 Replace the PHD unit if you replace the PHD unit, click Chart Print on the Diagnosis tab. The Pitch Configuration Chart is printed. F O R P R O O F O N LY Troubleshooting Guide 699 See "Replacing the Print Head Device (PHD) Unit" and "Installing a PHD...
...Configuration Chart button. The task is printed. • PHD unit - 2 c Compare the pitch of the problem. Contact Dell. Does this solve your output with that on the Pitch Configuration Chart, and locate the cause of the color spots on ...ON F I D E N T I N A RY 9 / 1 3 / 1 0 - to the Contact Dell. Contact Dell. 2 Replace the PHD unit if you replace the PHD unit, click Chart Print on the Diagnosis tab. The Pitch Configuration Chart is printed. F O R P R O O F O N LY Troubleshooting Guide 699 See "Replacing the Print Head Device (PHD) Unit" and "Installing a PHD...