User Manual
Page 15
... Supplies 371 Ordering Supplies 372 Storing Print Media 372 Storing Consumables 373 Replacing the Toner Cartridges 373 Removing the Toner Cartridge 374 Installing a Toner Cartridge 375 Replacing the Print Head Device (PHD) Unit 377 Removing the PHD Unit 377 Installing a PHD Unit 379 Replacing the Retard Roller 384 Removing the Retard Roller in the Standard 250...
... Supplies 371 Ordering Supplies 372 Storing Print Media 372 Storing Consumables 373 Replacing the Toner Cartridges 373 Removing the Toner Cartridge 374 Installing a Toner Cartridge 375 Replacing the Print Head Device (PHD) Unit 377 Removing the PHD Unit 377 Installing a PHD Unit 379 Replacing the Retard Roller 384 Removing the Retard Roller in the Standard 250...
User Manual
Page 157
... but the quantity is not available. Indicates that the toner needs to be replaced soon. Color Laser is running low in the tray. Indicates that the PHD unit needs to be replaced now. Indicates that the tray is unknown. Printer Status Purpose: To check...replaced soon. Displays the size of toner for use . Displays the maximum capacity of the consumables, trays, and covers. Indicates that the toner needs to be replaced now. Indicates that the cover is available. Indicates that the tray is open. Indicates that paper is displayed normally. Dell...
... but the quantity is not available. Indicates that the toner needs to be replaced soon. Color Laser is running low in the tray. Indicates that the PHD unit needs to be replaced now. Indicates that the tray is unknown. Printer Status Purpose: To check...replaced soon. Displays the size of toner for use . Displays the maximum capacity of the consumables, trays, and covers. Indicates that the toner needs to be replaced now. Indicates that the cover is available. Indicates that the tray is open. Indicates that paper is displayed normally. Dell...
User Manual
Page 283
... humidity. When Using the Tool Box NOTE: Understanding the Tool Box Menus 281 Refresh Mode Purpose: To use up a toner cartridge or PHD unit when you need to replace it before the end of its life, or to Result. Click Magenta to clean the drum. Click Drum to clean the magenta cartridge...
... humidity. When Using the Tool Box NOTE: Understanding the Tool Box Menus 281 Refresh Mode Purpose: To use up a toner cartridge or PHD unit when you need to replace it before the end of its life, or to Result. Click Magenta to clean the drum. Click Drum to clean the magenta cartridge...
User Manual
Page 379
...the following procedures, read and follow the safety instructions in your hands on the film of the Print Head Device (PHD) against bright light. Maintaining Your Printer 377 Replacing the Print Head Device (PHD) Unit CAUTION: Before performing any of the belt unit. NOTICE: Protect the drums of the belt unit may ... quality may reduce print quality. Hold the standard 250-sheet tray with both hands, and remove it from your Product Information Guide. Removing the PHD Unit 1 Ensure that the printer is turned off. 2 Pull the standard 250-sheet tray out of the printer about 200 mm.
...the following procedures, read and follow the safety instructions in your hands on the film of the Print Head Device (PHD) against bright light. Maintaining Your Printer 377 Replacing the Print Head Device (PHD) Unit CAUTION: Before performing any of the belt unit. NOTICE: Protect the drums of the belt unit may ... quality may reduce print quality. Hold the standard 250-sheet tray with both hands, and remove it from your Product Information Guide. Removing the PHD Unit 1 Ensure that the printer is turned off. 2 Pull the standard 250-sheet tray out of the printer about 200 mm.
User Manual
Page 440
...the 4 Colors Configuration Chart button. Does this solve your problem? The task is printed. Toner smears or print comes off No Contact Dell. Action Yes 1 The print media surface may be uneven. a On the Paper/Output tab, change the plain paper to thick. DE...." FOR PROOF ONLY 438 Troubleshooting Guide FILE LOCATION: C:\Users\fxstdpcadmin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\section28.fm Action Yes 10 Replace the PHD unit if you replace the PHD unit, click Chart Print on the Diagnosis tab. For example, change the Paper Type setting. If not, use ...
...the 4 Colors Configuration Chart button. Does this solve your problem? The task is printed. Toner smears or print comes off No Contact Dell. Action Yes 1 The print media surface may be uneven. a On the Paper/Output tab, change the plain paper to thick. DE...." FOR PROOF ONLY 438 Troubleshooting Guide FILE LOCATION: C:\Users\fxstdpcadmin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\section28.fm Action Yes 10 Replace the PHD unit if you replace the PHD unit, click Chart Print on the Diagnosis tab. For example, change the Paper Type setting. If not, use ...
User Manual
Page 441
...Dell. Does this solve your problem? 2 Ensure that the toner cartridges are installed correctly. and "Installing a PHD Unit." a Replace the PHD unit. See "Replacing the Print Head Device (PHD) Unit" and "Installing a PHD Unit." Go to action 2. Action Yes 1 Ensure that the PHD unit is See "Replacing the Print Head Device (PHD...installed correctly. FILE LOCATION: C:\Users\fxstdpcadmin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\section28.fm Action 3 Replace the PHD unit if you replace the PHD unit, test print your document again. F O R P R O O F O N...
...Dell. Does this solve your problem? 2 Ensure that the toner cartridges are installed correctly. and "Installing a PHD Unit." a Replace the PHD unit. See "Replacing the Print Head Device (PHD) Unit" and "Installing a PHD Unit." Go to action 2. Action Yes 1 Ensure that the PHD unit is See "Replacing the Print Head Device (PHD...installed correctly. FILE LOCATION: C:\Users\fxstdpcadmin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\section28.fm Action 3 Replace the PHD unit if you replace the PHD unit, test print your document again. F O R P R O O F O N...
User Manual
Page 442
... on the Diagnosis tab. Go to action 2. The task is blank No Contact Dell. FILE LOCATION: C:\Users\fxstdpcadmin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\section28.fm Action Yes 3 Replace the PHD unit if you replace the PHD unit, click Chart Print on the Printer Maintenance tab. No Go to action 3. Action Yes 1 The toner cartridges may be...
... on the Diagnosis tab. Go to action 2. The task is blank No Contact Dell. FILE LOCATION: C:\Users\fxstdpcadmin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\section28.fm Action Yes 3 Replace the PHD unit if you replace the PHD unit, click Chart Print on the Printer Maintenance tab. No Go to action 3. Action Yes 1 The toner cartridges may be...
User Manual
Page 443
.... media recommended for the printer. The task is driver. Print Head Device (PHD) Unit" and "Installing a PHD Unit." Does this solve your problem? 7 Ensure that the Toner Saving Mode check... driver. Does this solve your problem? 4 The print media surface may be uneven. Contact Dell. a On the Advanced tab, ensure that the developer motor functions properly. a Launch the ...Check on the Diagnosis tab. c Click the Play of Sound button to action 4. See "Replacing the complete. Does the motor function properly? The task is not selected. Go to action ...
.... media recommended for the printer. The task is driver. Print Head Device (PHD) Unit" and "Installing a PHD Unit." Does this solve your problem? 7 Ensure that the Toner Saving Mode check... driver. Does this solve your problem? 4 The print media surface may be uneven. Contact Dell. a On the Advanced tab, ensure that the developer motor functions properly. a Launch the ...Check on the Diagnosis tab. c Click the Play of Sound button to action 4. See "Replacing the complete. Does the motor function properly? The task is not selected. Go to action ...
User Manual
Page 444
..." and complete. c Click the 4 Colors Configuration Chart button. Streaks appear on the Diagnosis tab. Does the dispense motor function properly? 9 Replace the PHD unit if you replace the PHD unit, click Chart Print on the Diagnosis tab. The task is printed. c Click the Play of the toner cartridges. a Launch the Tool Box, and click...), Dispense Motor Check (Magenta), Dispense Motor Check (Cyan), or Dispense Motor Check (Black) from the drop-down list box, and click the Start button. "Installing a PHD Unit." Contact Dell. Contact Dell.
..." and complete. c Click the 4 Colors Configuration Chart button. Streaks appear on the Diagnosis tab. Does the dispense motor function properly? 9 Replace the PHD unit if you replace the PHD unit, click Chart Print on the Diagnosis tab. The task is printed. c Click the Play of the toner cartridges. a Launch the Tool Box, and click...), Dispense Motor Check (Magenta), Dispense Motor Check (Cyan), or Dispense Motor Check (Black) from the drop-down list box, and click the Start button. "Installing a PHD Unit." Contact Dell. Contact Dell.
User Manual
Page 445
... that the On check box is complete. See "Replacing the Print Head Device (PHD) Unit" and "Installing a PHD Unit." The 4 Colors Configuration Chart is disable the Non-Dell Toner option. Go to action 2. b After you are using non-Dell brand toner cartridges, The task is printed. a Replace the PHD unit. Does this solve your problem? 2 If you...
... that the On check box is complete. See "Replacing the Print Head Device (PHD) Unit" and "Installing a PHD Unit." The 4 Colors Configuration Chart is disable the Non-Dell Toner option. Go to action 2. b After you are using non-Dell brand toner cartridges, The task is printed. a Replace the PHD unit. Does this solve your problem? 2 If you...
User Manual
Page 446
a Replace the PHD unit. Contact Dell. FILE LOCATION: C:\Users\fxstdpcadmin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\section28.fm Action Yes 1 Ensure Output Color is set to Color (Auto) in The task is set ... tab, ensure that the Output Color is the printer driver. Does this solve your problem? 2 Replace the PHD unit if you replace the PHD unit, click Chart Print on the Diagnosis tab. See "Replacing the Print Head Device (PHD) Unit" and "Installing a PHD Unit." PRE LIMINARY 9/13/10 - Pitched color dots No Go to Color (Auto). FOR...
a Replace the PHD unit. Contact Dell. FILE LOCATION: C:\Users\fxstdpcadmin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\section28.fm Action Yes 1 Ensure Output Color is set to Color (Auto) in The task is set ... tab, ensure that the Output Color is the printer driver. Does this solve your problem? 2 Replace the PHD unit if you replace the PHD unit, click Chart Print on the Diagnosis tab. See "Replacing the Print Head Device (PHD) Unit" and "Installing a PHD Unit." PRE LIMINARY 9/13/10 - Pitched color dots No Go to Color (Auto). FOR...
User Manual
Page 447
... blanks D E L L C ON F I D E N T I N A RY 9 / 1 3 / 1 0 - Does this solve your output with that on your problem? P R E L I M I A L - F O R P R O O F O N LY Troubleshooting Guide 445 to the Contact Dell. The task is printed. Contact Dell. 2 Replace the PHD unit if you replace the PHD unit, click Chart Print on the Diagnosis tab. c Click the Pitch Configuration Chart button. Is the cause of the problem...
... blanks D E L L C ON F I D E N T I N A RY 9 / 1 3 / 1 0 - Does this solve your output with that on your problem? P R E L I M I A L - F O R P R O O F O N LY Troubleshooting Guide 445 to the Contact Dell. The task is printed. Contact Dell. 2 Replace the PHD unit if you replace the PHD unit, click Chart Print on the Diagnosis tab. c Click the Pitch Configuration Chart button. Is the cause of the problem...
User Manual
Page 448
... tab. The task is printed. c Click the Pitch Configuration Chart button. Ghosting No Go to action 2. DE LL CONFIDENTIAL - c Re-install the PHD unit. Contact Dell. See "Replacing the Print Head Device (PHD) Unit." b After you have a spare unit. Does this solve your problem? FOR PROOF ONLY 446 Troubleshooting Guide place. d Launch the Tool...
... tab. The task is printed. c Click the Pitch Configuration Chart button. Ghosting No Go to action 2. DE LL CONFIDENTIAL - c Re-install the PHD unit. Contact Dell. See "Replacing the Print Head Device (PHD) Unit." b After you have a spare unit. Does this solve your problem? FOR PROOF ONLY 446 Troubleshooting Guide place. d Launch the Tool...
User Manual
Page 449
...of print media being used. F O R P R O O F O N LY Troubleshooting Guide 447 Positive ghost - Contact Dell. Go to the type of b Click the Ghost Configuration Chart ghosting. button. The task is printed. The Ghost Configuration Chart is complete....??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\section28.fm Action Yes No 1 Locate the cause of the problem using non-recommended print media, Go to action 3. See "Replacing the Print Head Device (PHD) Unit" and "Installing a PHD Unit." b Adjust the setting for the printer. D E L L C ON F I D E N T I N A RY 9 / 1 3 /...
...of print media being used. F O R P R O O F O N LY Troubleshooting Guide 447 Positive ghost - Contact Dell. Go to the type of b Click the Ghost Configuration Chart ghosting. button. The task is printed. The Ghost Configuration Chart is complete....??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\section28.fm Action Yes No 1 Locate the cause of the problem using non-recommended print media, Go to action 3. See "Replacing the Print Head Device (PHD) Unit" and "Installing a PHD Unit." b Adjust the setting for the printer. D E L L C ON F I D E N T I N A RY 9 / 1 3 /...
User Manual
Page 450
... - Go to action 2. The 4 Colors Configuration Chart is complete. Contact Dell. The task is printed. and "Installing a PHD Unit." The Pitch Configuration Chart is See "Replacing the Print Head Device (PHD) Unit" complete. b After you have a spare unit. The task is printed. Contact Dell. FOR PROOF ONLY 448 Troubleshooting Guide Go to action 3. FILE LOCATION...
... - Go to action 2. The 4 Colors Configuration Chart is complete. Contact Dell. The task is printed. and "Installing a PHD Unit." The Pitch Configuration Chart is See "Replacing the Print Head Device (PHD) Unit" complete. b After you have a spare unit. The task is printed. Contact Dell. FOR PROOF ONLY 448 Troubleshooting Guide Go to action 3. FILE LOCATION...
User Manual
Page 451
... 2. F O R P R O O F O N LY Troubleshooting Guide 449 The 4 Colors Configuration Chart is complete. Does this solve your problem? 2 Replace the PHD unit if you replace the PHD unit, click Chart Print on the Diagnosis tab. P R E L I M I A L - Yes The task is printed. Contact Dell. Does this solve your problem? FILE LOCATION: C:\Users\fxstdpcadmin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\section28.fm Fog...
... 2. F O R P R O O F O N LY Troubleshooting Guide 449 The 4 Colors Configuration Chart is complete. Does this solve your problem? 2 Replace the PHD unit if you replace the PHD unit, click Chart Print on the Diagnosis tab. P R E L I M I A L - Yes The task is printed. Contact Dell. Does this solve your problem? FILE LOCATION: C:\Users\fxstdpcadmin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\section28.fm Fog...
User Manual
Page 452
... the value close to action 2. Does this solve your problem? 2 Replace the PHD unit if you have a spare unit. PRE LIMINARY 9/13/10 - The task is See "Replacing the Print Head Device (PHD) Unit" complete. The task is complete. and "Installing a PHD Unit." Contact Dell. Jagged characters No Go to the altitude of the location where...
... the value close to action 2. Does this solve your problem? 2 Replace the PHD unit if you have a spare unit. PRE LIMINARY 9/13/10 - The task is See "Replacing the Print Head Device (PHD) Unit" complete. The task is complete. and "Installing a PHD Unit." Contact Dell. Jagged characters No Go to the altitude of the location where...
User Manual
Page 454
to the Contact Dell. a Replace the PHD unit. of the problem: The Pitch Configuration Chart is printed. • PHD unit - 2 Is the cause of the problem located? • Fuser Contact Dell and replace the fuser. • Main unit of the problem using the Pitch Proceed..."Replacing the Print Head Device (PHD) Unit" and "Installing a PHD Unit." PRE LIMINARY 9/13/10 - FILE LOCATION: C:\Users\fxstdpcadmin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\section28.fm Action Yes No 1 Locate the cause of the printer Contact Dell 2 Replace the PHD unit if you replace the PHD ...
to the Contact Dell. a Replace the PHD unit. of the problem: The Pitch Configuration Chart is printed. • PHD unit - 2 Is the cause of the problem located? • Fuser Contact Dell and replace the fuser. • Main unit of the problem using the Pitch Proceed..."Replacing the Print Head Device (PHD) Unit" and "Installing a PHD Unit." PRE LIMINARY 9/13/10 - FILE LOCATION: C:\Users\fxstdpcadmin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\section28.fm Action Yes No 1 Locate the cause of the printer Contact Dell 2 Replace the PHD unit if you replace the PHD ...
User Manual
Page 455
...problem? a Launch the Tool Box, and click Chart Print on the Diagnosis tab. The Pitch Configuration Chart is complete. Does this solve your problem? 3 Replace the PHD unit if you execute the Clean Developer, click Chart Print on the Diagnosis tab. F O R P R O O F O N LY Troubleshooting Guide 453...? 2 Execute the Clean Developer. b Click the Start button. c After you have a spare unit. Configuration Chart. P R E L I M I A L - Contact Dell. a Launch the Tool Box, and click Clean Developer on the Diagnosis tab. The task is printed. Go to action 2. Contact...
...problem? a Launch the Tool Box, and click Chart Print on the Diagnosis tab. The Pitch Configuration Chart is complete. Does this solve your problem? 3 Replace the PHD unit if you execute the Clean Developer, click Chart Print on the Diagnosis tab. F O R P R O O F O N LY Troubleshooting Guide 453...? 2 Execute the Clean Developer. b Click the Start button. c After you have a spare unit. Configuration Chart. P R E L I M I A L - Contact Dell. a Launch the Tool Box, and click Clean Developer on the Diagnosis tab. The task is printed. Go to action 2. Contact...
User Manual
Page 459
...Replace the PHD unit. Does this solve your problem? Does this solve your problem? 2 Do you have a spare PHD unit? 3a Replace the PHD... unit if you have a spare unit. The Color Regi Configuration Chart is complete. The task is complete. FILE LOCATION: C:\Users\fxstdpcadmin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\section28.fm Action 1 Execute auto color registration adjustment. No Go to action 2. F O R P R O O F O N LY Troubleshooting Guide 457 See "Replacing... the Print Head Device (PHD) Unit" and "Installing a PHD Unit." ...
...Replace the PHD unit. Does this solve your problem? Does this solve your problem? 2 Do you have a spare PHD unit? 3a Replace the PHD... unit if you have a spare unit. The Color Regi Configuration Chart is complete. The task is complete. FILE LOCATION: C:\Users\fxstdpcadmin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\section28.fm Action 1 Execute auto color registration adjustment. No Go to action 2. F O R P R O O F O N LY Troubleshooting Guide 457 See "Replacing... the Print Head Device (PHD) Unit" and "Installing a PHD Unit." ...