User Manual
Page 3
... Handset 14 Connecting the Power 14 Connecting Your Cisco SPA 301 to the Network 15 Installing Your Cisco SPA 303 IP Phone 16 Connecting the Handset 16 Connecting the Power 17 Connecting Your Cisco SPA 303 to the Network 17 (Optional) Installing the Cisco SPA 303 Stand 18 (Optional) Connecting a PC to Your Cisco SPA 303 18 (Optional) Connecting Wired and Wireless Headsets 18...
... Handset 14 Connecting the Power 14 Connecting Your Cisco SPA 301 to the Network 15 Installing Your Cisco SPA 303 IP Phone 16 Connecting the Handset 16 Connecting the Power 17 Connecting Your Cisco SPA 303 to the Network 17 (Optional) Installing the Cisco SPA 303 Stand 18 (Optional) Connecting a PC to Your Cisco SPA 303 18 (Optional) Connecting Wired and Wireless Headsets 18...
User Manual
Page 4
... Returning Missed Calls (Cisco SPA 303) 34 Forwarding All Calls to Another Number (Cisco SPA 303) 34 Forwarding All Calls 34 Setting Do Not Disturb (Cisco SPA 303) 35 Picking Up a Call from Another Extension (Cisco SPA 303) 35 Using Call Back 36 Placing a Three-Way Conference Call 36 Using the Local Directory (Cisco SPA 303) 37 Using the Call History Lists (Cisco SPA 303) 38 Deleting All...
... Returning Missed Calls (Cisco SPA 303) 34 Forwarding All Calls to Another Number (Cisco SPA 303) 34 Forwarding All Calls 34 Setting Do Not Disturb (Cisco SPA 303) 35 Picking Up a Call from Another Extension (Cisco SPA 303) 35 Using Call Back 36 Placing a Three-Way Conference Call 36 Using the Local Directory (Cisco SPA 303) 37 Using the Call History Lists (Cisco SPA 303) 38 Deleting All...
User Manual
Page 5
Customizing Your LCD Screen (Cisco SPA 303) Changing the LCD Screen Contrast Configuring the Phone Screen Saver Turning on the Screen Saver Immediately Updating Your Ring Tone Using the Interactive Voice Response Menu on the Cisco SPA 301 Advanced Procedures for Technical Support Personnel Viewing Status Information and Statistics Rebooting, Restarting, and Resetting a Phone Appendix A: Where to Go From Here Contents 44 44 44 45 46 46 47 48 48 50 Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 3
Customizing Your LCD Screen (Cisco SPA 303) Changing the LCD Screen Contrast Configuring the Phone Screen Saver Turning on the Screen Saver Immediately Updating Your Ring Tone Using the Interactive Voice Response Menu on the Cisco SPA 301 Advanced Procedures for Technical Support Personnel Viewing Status Information and Statistics Rebooting, Restarting, and Resetting a Phone Appendix A: Where to Go From Here Contents 44 44 44 45 46 46 47 48 48 50 Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 3
User Manual
Page 9
... excessive heat, sun, cold or water. Getting Started Getting to Know the Cisco SPA 301 1 The following table shows the Cisco Small Business IP Phones covered in this document and their respective features: Screen Lines Softkeys Navigation Button Cisco SPA 301 None 1 None None Cisco SPA 303 128 X 64 monochrome LCD 3 4 dynamic Four-way navigation key Caring for...
... excessive heat, sun, cold or water. Getting Started Getting to Know the Cisco SPA 301 1 The following table shows the Cisco Small Business IP Phones covered in this document and their respective features: Screen Lines Softkeys Navigation Button Cisco SPA 301 None 1 None None Cisco SPA 303 128 X 64 monochrome LCD 3 4 dynamic Four-way navigation key Caring for...
User Manual
Page 11
Getting Started Getting to Know the Cisco SPA 303 1 Getting to Know the Cisco SPA 303 # Phone Feature Description 1 Handset Pick up to place or answer a call or when the phone's firmware is being updated. 3 LCD Screen Displays date and time, phone station name, line extensions, and softkey options. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 9 Flashes red during an incoming call . 2 Message Waiting Displays solid red when you have a new Indicator voice mail message.
Getting Started Getting to Know the Cisco SPA 303 1 Getting to Know the Cisco SPA 303 # Phone Feature Description 1 Handset Pick up to place or answer a call or when the phone's firmware is being updated. 3 LCD Screen Displays date and time, phone station name, line extensions, and softkey options. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 9 Flashes red during an incoming call . 2 Message Waiting Displays solid red when you have a new Indicator voice mail message.
User Manual
Page 12
...your call history, and set up functions (such as speed dial, call pickup, or monitoring an extension. 5 Softkey buttons Press a softkey button to Know the Cisco SPA 303 1 # Phone Feature 4 Line keys Description Indicates phone line status: • Off (unlit): Line is idle. • Green: Line is active or in...• Green (blinking): There is an inbound call forwarding). 10 Mute button Press to turn the headset on or off. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 10 These keys can vary. Getting Started Getting to perform the action shown on the label on ...
...your call history, and set up functions (such as speed dial, call pickup, or monitoring an extension. 5 Softkey buttons Press a softkey button to Know the Cisco SPA 303 1 # Phone Feature 4 Line keys Description Indicates phone line status: • Off (unlit): Line is idle. • Green: Line is active or in...• Green (blinking): There is an inbound call forwarding). 10 Mute button Press to turn the headset on or off. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 10 These keys can vary. Getting Started Getting to perform the action shown on the label on ...
User Manual
Page 13
...calls coming to lower the volume of these softkey buttons on your phone model and the phone system setup. Dials a number. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 11 Press the Right Arrow or Left Arrow keys on your phone. Initiates a conference call ringing...incoming calls from ringing your phone to view additional softkey buttons. Allows you can edit numbers or letters. Getting Started Getting to Know the Cisco SPA 303 1 # Phone Feature 12 Volume button 13 Speaker button 14 Keypad Description Press + to change. Opens an item so that may vary ...
...calls coming to lower the volume of these softkey buttons on your phone model and the phone system setup. Dials a number. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 11 Press the Right Arrow or Left Arrow keys on your phone. Initiates a conference call ringing...incoming calls from ringing your phone to view additional softkey buttons. Allows you can edit numbers or letters. Getting Started Getting to Know the Cisco SPA 303 1 # Phone Feature 12 Volume button 13 Speaker button 14 Keypad Description Press + to change. Opens an item so that may vary ...
User Manual
Page 14
... the screen. Enters a submenu and when pressed, toggles between Yes or No to the menu or sub-menu item on hold. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 12 Selects the highlighted item on phone model. NOTE Menus and options vary depending on the LCD screen....Ring Type. For example, to change your personal settings and directory number to that is on the LCD screen. Getting Started Getting to Know the Cisco SPA 303 1 Button Login/ Logout PickUp Redial Resume OK Select Trnsfer Y/N Function Log in and out of recently dialed numbers. Displays a list of the...
... the screen. Enters a submenu and when pressed, toggles between Yes or No to the menu or sub-menu item on hold. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 12 Selects the highlighted item on phone model. NOTE Menus and options vary depending on the LCD screen....Ring Type. For example, to change your personal settings and directory number to that is on the LCD screen. Getting Started Getting to Know the Cisco SPA 303 1 Button Login/ Logout PickUp Redial Resume OK Select Trnsfer Y/N Function Log in and out of recently dialed numbers. Displays a list of the...
User Manual
Page 15
... and documentation available. It contains the following sections: • Before You Begin, page 13 • Installing Your Cisco SPA 301 IP Phone, page 14 • Installing Your Cisco SPA 303 IP Phone, page 16 • (Optional) Mounting Your Cisco SPA 30X Phone to your phone administrator (if applicable) that the network is ready for the phone, read...
... and documentation available. It contains the following sections: • Before You Begin, page 13 • Installing Your Cisco SPA 301 IP Phone, page 14 • Installing Your Cisco SPA 303 IP Phone, page 16 • (Optional) Mounting Your Cisco SPA 30X Phone to your phone administrator (if applicable) that the network is ready for the phone, read...
User Manual
Page 18
...Insert the other end of the IP phone power adapter into an electrical outlet. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 16 STEP 2 Insert the long end of the unit. Installing Your Phone Installing Your Cisco SPA 303 IP Phone 2 STEP 5 Plug the other end of the phone cord into the... port at the bottom of the handset (not shown). Installing Your Cisco SPA 303 IP Phone Figure 3 Cisco SPA 303 Phone Connections Connecting the Handset STEP 1 Turn the phone body over to expose the ports on the back of the phone cord into...
...Insert the other end of the IP phone power adapter into an electrical outlet. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 16 STEP 2 Insert the long end of the unit. Installing Your Phone Installing Your Cisco SPA 303 IP Phone 2 STEP 5 Plug the other end of the phone cord into the... port at the bottom of the handset (not shown). Installing Your Cisco SPA 303 IP Phone Figure 3 Cisco SPA 303 Phone Connections Connecting the Handset STEP 1 Turn the phone body over to expose the ports on the back of the phone cord into...
User Manual
Page 19
...of the IP phone base station into the slot marked "SW." Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 17 To connect your network. (Optional) Connecting Your Cisco SPA 303 to the Wireless Network You can use the optional Cisco POES5 5-Volt Power Over Ethernet Splitter accessory. STEP 2 During ...of the wired local network. STEP 4 Plug the IP phone power adapter into the power port of the WBP54G. Installing Your Phone Installing Your Cisco SPA 303 IP Phone 2 Connecting the Power Insert one end of the Ethernet cable into the network port on the phone body marked "SW" (labeled...
...of the IP phone base station into the slot marked "SW." Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 17 To connect your network. (Optional) Connecting Your Cisco SPA 303 to the Wireless Network You can use the optional Cisco POES5 5-Volt Power Over Ethernet Splitter accessory. STEP 2 During ...of the wired local network. STEP 4 Plug the IP phone power adapter into the power port of the WBP54G. Installing Your Phone Installing Your Cisco SPA 303 IP Phone 2 Connecting the Power Insert one end of the Ethernet cable into the network port on the phone body marked "SW" (labeled...
User Manual
Page 20
...PC to the network port on the phone body. Consult the documentation for your PC. (Optional) Connecting Wired and Wireless Headsets The Cisco SPA 303 supports headsets from different manufacturers. It should easily slide into the lower slots on the phone body (labeled 1 in Figure 3.) STEP ... slots. For the latest supported models, contact your phone (optional): NOTE Cisco does not recommend connecting a PC to the wall. Installing Your Phone Installing Your Cisco SPA 303 IP Phone 2 (Optional) Installing the Cisco SPA 303 Stand NOTE Do not attach the desk stand if you want to mount ...
...PC to the network port on the phone body. Consult the documentation for your PC. (Optional) Connecting Wired and Wireless Headsets The Cisco SPA 303 supports headsets from different manufacturers. It should easily slide into the lower slots on the phone body (labeled 1 in Figure 3.) STEP ... slots. For the latest supported models, contact your phone (optional): NOTE Cisco does not recommend connecting a PC to the wall. Installing Your Phone Installing Your Cisco SPA 303 IP Phone 2 (Optional) Installing the Cisco SPA 303 Stand NOTE Do not attach the desk stand if you want to mount ...
User Manual
Page 30
... Mute (Cisco SPA 303), page 32 • Ending a Call, page 32 • Transferring Calls (Cisco SPA 303), page 32 • Redialing a Number, page 33 • Viewing and Returning Missed Calls (Cisco SPA 303), page 34 • Forwarding All Calls to Another Number (Cisco SPA 303), page 34 • Setting Do Not Disturb (Cisco SPA 303), page 35 • Picking Up a Call from Another Extension (Cisco SPA 303), page...
... Mute (Cisco SPA 303), page 32 • Ending a Call, page 32 • Transferring Calls (Cisco SPA 303), page 32 • Redialing a Number, page 33 • Viewing and Returning Missed Calls (Cisco SPA 303), page 34 • Forwarding All Calls to Another Number (Cisco SPA 303), page 34 • Setting Do Not Disturb (Cisco SPA 303), page 35 • Picking Up a Call from Another Extension (Cisco SPA 303), page...
User Manual
Page 31
Using Basic Phone Functions Using Phone Hardware and Accessories (Cisco SPA 303) 3 Using Phone Hardware and Accessories (Cisco SPA 303) Using the Speakerphone To use your headset for your headset with Your IP Phone Install the headset as described in the "(Optional) Connecting Wired ... Call Any of these audio devices can be either on or off the phone, press the Vol. Adjusting Call Volume and Muting Adjusting Call Volume Cisco SPA 301 With the headset off hook). NOTE Steps to the speakerphone, make sure the speakerphone or headset light is illuminated before placing the handset back...
Using Basic Phone Functions Using Phone Hardware and Accessories (Cisco SPA 303) 3 Using Phone Hardware and Accessories (Cisco SPA 303) Using the Speakerphone To use your headset for your headset with Your IP Phone Install the headset as described in the "(Optional) Connecting Wired ... Call Any of these audio devices can be either on or off the phone, press the Vol. Adjusting Call Volume and Muting Adjusting Call Volume Cisco SPA 301 With the headset off hook). NOTE Steps to the speakerphone, make sure the speakerphone or headset light is illuminated before placing the handset back...
User Manual
Page 32
...techniques to place or answer a call: • Pick up the handset. • Press the Speaker button (Cisco SPA 303). • Press the Headset button (Cisco SPA 303). • Press the Answer softkey (Cisco SPA 303). • Press a configured line button (to place a call) or a green flashing line button (to ...or press the Speaker button. Press OK. Ask your phone administrator. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 30 Cisco SPA 303. to increase the volume, or press - Using Mute (Cisco SPA 303) To mute the phone microphone, speaker, or headset microphone, press the...
...techniques to place or answer a call: • Pick up the handset. • Press the Speaker button (Cisco SPA 303). • Press the Headset button (Cisco SPA 303). • Press the Answer softkey (Cisco SPA 303). • Press a configured line button (to place a call) or a green flashing line button (to ...or press the Speaker button. Press OK. Ask your phone administrator. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 30 Cisco SPA 303. to increase the volume, or press - Using Mute (Cisco SPA 303) To mute the phone microphone, speaker, or headset microphone, press the...
User Manual
Page 33
...resume the first call by choosing a number from a directory or from the Call History. See Using the Local Directory (Cisco SPA 303), page 37 and Using the Call History Lists (Cisco SPA 303), page 38. If you have configured speed dials, press the assigned speed dial code and then press the AbbrDial softkey...: • Press the Answer softkey. • Press the Hold button to indicate that is on hold , press the Flash button (Cisco SPA 301) or the Hold button (Cisco SPA 303). If you are put a call on hold . A series of the ringing phone. To resume the first call, select it using...
...resume the first call by choosing a number from a directory or from the Call History. See Using the Local Directory (Cisco SPA 303), page 37 and Using the Call History Lists (Cisco SPA 303), page 38. If you have configured speed dials, press the assigned speed dial code and then press the AbbrDial softkey...: • Press the Answer softkey. • Press the Hold button to indicate that is on hold , press the Flash button (Cisco SPA 301) or the Hold button (Cisco SPA 303). If you are put a call on hold . A series of the ringing phone. To resume the first call, select it using...
User Manual
Page 34
... (Cisco SPA 303) 3 Using Mute (Cisco SPA 303) When Mute is lit. • To toggle Mute off: Press the lit Mute button. Cisco SPA 303. Transferring Calls (Cisco SPA 303) You can perform two types of transfers: • Attended-You call the person to whom you are using the speakerphone, press the Speaker button (Cisco SPA 303). ... speaking to the other parties on a call, but they cannot hear you are transferring the call : • Press the EndCall button (Cisco SPA 303). • If you are using the handset, hang up. • If you are using the headset, either press the Headset button ...
... (Cisco SPA 303) 3 Using Mute (Cisco SPA 303) When Mute is lit. • To toggle Mute off: Press the lit Mute button. Cisco SPA 303. Transferring Calls (Cisco SPA 303) You can perform two types of transfers: • Attended-You call the person to whom you are using the speakerphone, press the Speaker button (Cisco SPA 303). ... speaking to the other parties on a call, but they cannot hear you are transferring the call : • Press the EndCall button (Cisco SPA 303). • If you are using the handset, hang up. • If you are using the headset, either press the Headset button ...
User Manual
Page 36
...number such as your home phone number or cell phone number, if allowed by pressing the CFwdAll softkey. Forwarding All Calls to Another Number (Cisco SPA 303) When you will be away from an outside or long distance number, you may be able to forward calls to edit the number. ...or area code that is required to enter any digit that is required. Using Basic Phone Functions Viewing and Returning Missed Calls (Cisco SPA 303) 3 Viewing and Returning Missed Calls (Cisco SPA 303) The LCD screen on your IP phone notifies you if a call came in your phone system. Press the EditDial softkey ...
...number such as your home phone number or cell phone number, if allowed by pressing the CFwdAll softkey. Forwarding All Calls to Another Number (Cisco SPA 303) When you will be away from an outside or long distance number, you may be able to forward calls to edit the number. ...or area code that is required to enter any digit that is required. Using Basic Phone Functions Viewing and Returning Missed Calls (Cisco SPA 303) 3 Viewing and Returning Missed Calls (Cisco SPA 303) The LCD screen on your IP phone notifies you if a call came in your phone system. Press the EditDial softkey ...
User Manual
Page 37
To pick up . Using Basic Phone Functions Setting Do Not Disturb (Cisco SPA 303) 3 Setting Do Not Disturb (Cisco SPA 303) Use the Do Not Disturb feature to prevent incoming calls from which you can pick up a call that is ringing at another group using the ... the GPickUp softkey. STEP 2 Enter the extension number of a single group, you do not have to enter an asterisk. Picking Up a Call from Another Extension (Cisco SPA 303) You can pick up a call in the following ways: • Pick up a call that is ringing at specific extension using the GPickUp softkey. • Pick...
To pick up . Using Basic Phone Functions Setting Do Not Disturb (Cisco SPA 303) 3 Setting Do Not Disturb (Cisco SPA 303) Use the Do Not Disturb feature to prevent incoming calls from which you can pick up a call that is ringing at another group using the ... the GPickUp softkey. STEP 2 Enter the extension number of a single group, you do not have to enter an asterisk. Picking Up a Call from Another Extension (Cisco SPA 303) You can pick up a call in the following ways: • Pick up a call that is ringing at specific extension using the GPickUp softkey. • Pick...
User Manual
Page 39
...hold, a second line is opened, and you hang up, the other two parties are connected in your company. Using the Local Directory (Cisco SPA 303) The local directory lists the phones and extension numbers in the conference call. (You can search for matching records. STEP 3 When the... person's telephone number. The first call .) NOTE When you hear a dial tone. Using Basic Phone Functions Using the Local Directory (Cisco SPA 303) 3 Cisco SPA 303 To initiate a conference call: STEP 1 During an active call, press the more softkey and then press the Confrn softkey again.
...hold, a second line is opened, and you hang up, the other two parties are connected in your company. Using the Local Directory (Cisco SPA 303) The local directory lists the phones and extension numbers in the conference call. (You can search for matching records. STEP 3 When the... person's telephone number. The first call .) NOTE When you hear a dial tone. Using Basic Phone Functions Using the Local Directory (Cisco SPA 303) 3 Cisco SPA 303 To initiate a conference call: STEP 1 During an active call, press the more softkey and then press the Confrn softkey again.