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USER GUIDE Cisco Small Business Cisco Unified Communications Manager Express for IP Phone Models 30X
USER GUIDE Cisco Small Business Cisco Unified Communications Manager Express for IP Phone Models 30X
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...Chapter 2: Installing Your Phone 13 Before You Begin 13 Installing Your Cisco SPA 301 IP Phone 14 Connecting the Handset 14 Connecting the Power 14 Connecting Your Cisco SPA 301 to the Network 15 Installing Your Cisco SPA 303 IP Phone 16 Connecting the Handset 16 Connecting the Power...25 Verifying Phone Startup 26 Upgrading Your Phone's Firmware 27 Chapter 3: Using Basic Phone Functions 28 Using Phone Hardware and Accessories (Cisco SPA 303) 29 Using the Speakerphone 29 Using the Headset with Your IP Phone 29 Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 1
...Chapter 2: Installing Your Phone 13 Before You Begin 13 Installing Your Cisco SPA 301 IP Phone 14 Connecting the Handset 14 Connecting the Power 14 Connecting Your Cisco SPA 301 to the Network 15 Installing Your Cisco SPA 303 IP Phone 16 Connecting the Handset 16 Connecting the Power...25 Verifying Phone Startup 26 Upgrading Your Phone's Firmware 27 Chapter 3: Using Basic Phone Functions 28 Using Phone Hardware and Accessories (Cisco SPA 303) 29 Using the Speakerphone 29 Using the Headset with Your IP Phone 29 Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 1
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...Call Volume and Muting 29 Adjusting Call Volume 29 Adjusting the Ringer Volume 30 Using Mute (Cisco SPA 303) 30 Placing or Answering a Call 30 Using Hold and Resume 31 Using Mute (Cisco SPA 303) 32 Ignoring an Incoming Call When You Are on a Call 32 Ending a... 38 Accessing Voicemail 39 Chapter 4: Using Advanced Phone Features 40 Logging in to Your Phone/Extension Mobility (Cisco SPA 303) 40 Adding and Using Speed Dials (Cisco SPA 303) 42 Monitoring/Accessing Another Phone from Your Phone (Cisco SPA 303) 44 Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 2
...Call Volume and Muting 29 Adjusting Call Volume 29 Adjusting the Ringer Volume 30 Using Mute (Cisco SPA 303) 30 Placing or Answering a Call 30 Using Hold and Resume 31 Using Mute (Cisco SPA 303) 32 Ignoring an Incoming Call When You Are on a Call 32 Ending a... 38 Accessing Voicemail 39 Chapter 4: Using Advanced Phone Features 40 Logging in to Your Phone/Extension Mobility (Cisco SPA 303) 40 Adding and Using Speed Dials (Cisco SPA 303) 42 Monitoring/Accessing Another Phone from Your Phone (Cisco SPA 303) 44 Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 2
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Customizing Your LCD Screen (Cisco SPA 303) Changing the LCD Screen Contrast Configuring the Phone Screen Saver Turning on the Screen Saver Immediately Updating Your Ring Tone Using the Interactive Voice Response Menu on the Cisco SPA 301 Advanced Procedures for Technical Support Personnel Viewing Status Information and Statistics Rebooting, Restarting, and Resetting a Phone Appendix A: Where to Go From Here Contents 44 44 44 45 46 46 47 48 48 50 Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 3
Customizing Your LCD Screen (Cisco SPA 303) Changing the LCD Screen Contrast Configuring the Phone Screen Saver Turning on the Screen Saver Immediately Updating Your Ring Tone Using the Interactive Voice Response Menu on the Cisco SPA 301 Advanced Procedures for Technical Support Personnel Viewing Status Information and Statistics Rebooting, Restarting, and Resetting a Phone Appendix A: Where to Go From Here Contents 44 44 44 45 46 46 47 48 48 50 Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 3
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...Smart Phone Control Protocol (SPCP) phone system, such as the Cisco Unified Communications 500 Series. If you are using and the functions that your phone administrator has enabled. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 4 1 Getting Started This chapter provides an overview ...of this document and basic information about your Cisco Small Business IP phone. • About This Document, page ...
...Smart Phone Control Protocol (SPCP) phone system, such as the Cisco Unified Communications 500 Series. If you are using and the functions that your phone administrator has enabled. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 4 1 Getting Started This chapter provides an overview ...of this document and basic information about your Cisco Small Business IP phone. • About This Document, page ...
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... Business IP phone. This appendix provides link to help you obtain the full benefits of the Cisco SPA 30X phones. This chapter provides an overview of this document. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 5 Chapter 1 Title Getting Started Chapter 2 Installing Your Phone Chapter 3 Using Basic Phone Functions Chapter 4 Using Advanced... your IP Phone. Getting Started About This Document 1 Organization This table describes the contents of each chapter in this document and basic information about your Cisco Small Business IP phone.
... Business IP phone. This appendix provides link to help you obtain the full benefits of the Cisco SPA 30X phones. This chapter provides an overview of this document. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 5 Chapter 1 Title Getting Started Chapter 2 Installing Your Phone Chapter 3 Using Basic Phone Functions Chapter 4 Using Advanced... your IP Phone. Getting Started About This Document 1 Organization This table describes the contents of each chapter in this document and basic information about your Cisco Small Business IP phone.
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... a protocol called Smart Phone Control Protocol (SPCP) to manage voice, data, and video traffic. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 6 The phones provide traditional features, such as the Cisco Smart Business Communications System (SBCS). The Cisco Small Business IP phones contain Ethernet ports, or ports that allow them to be made...
... a protocol called Smart Phone Control Protocol (SPCP) to manage voice, data, and video traffic. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 6 The phones provide traditional features, such as the Cisco Smart Business Communications System (SBCS). The Cisco Small Business IP phones contain Ethernet ports, or ports that allow them to be made...
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...cloth towel. Do not spray or pour cleaning solution directly onto the hardware unit. Getting Started Getting to Know the Cisco SPA 301 1 The following table shows the Cisco Small Business IP Phones covered in this document and their respective features: Screen Lines Softkeys Navigation Button... Cisco SPA 301 None 1 None None Cisco SPA 303 128 X 64 monochrome LCD 3 4 dynamic Four-way navigation key Caring for Your Phone The Cisco Small Business IP phones are electronic devices that should not be exposed to Know the Cisco SPA 301 Cisco Small Business IP Phone SPA 30X User Guide (SPCP...
...cloth towel. Do not spray or pour cleaning solution directly onto the hardware unit. Getting Started Getting to Know the Cisco SPA 301 1 The following table shows the Cisco Small Business IP Phones covered in this document and their respective features: Screen Lines Softkeys Navigation Button... Cisco SPA 301 None 1 None None Cisco SPA 303 128 X 64 monochrome LCD 3 4 dynamic Four-way navigation key Caring for Your Phone The Cisco Small Business IP phones are electronic devices that should not be exposed to Know the Cisco SPA 301 Cisco Small Business IP Phone SPA 30X User Guide (SPCP...
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... the phone (the phone is off-hook). 3 Ringer button Push to the On position to turn the ringer on. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 8 Getting Started Getting to Know the Cisco SPA 301 1 # Phone Feature Description 1 Handset Pick up by your phone administrator). 5 Flash button Press to place a call...
... the phone (the phone is off-hook). 3 Ringer button Push to the On position to turn the ringer on. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 8 Getting Started Getting to Know the Cisco SPA 301 1 # Phone Feature Description 1 Handset Pick up by your phone administrator). 5 Flash button Press to place a call...
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Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 9 Getting Started Getting to Know the Cisco SPA 303 1 Getting to Know the Cisco SPA 303 # Phone Feature Description 1 Handset Pick up to place or answer a call or when the phone's firmware is being updated. 3 LCD Screen Displays date and time, phone station name, line extensions, and softkey options. Flashes red during an incoming call . 2 Message Waiting Displays solid red when you have a new Indicator voice mail message.
Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 9 Getting Started Getting to Know the Cisco SPA 303 1 Getting to Know the Cisco SPA 303 # Phone Feature Description 1 Handset Pick up to place or answer a call or when the phone's firmware is being updated. 3 LCD Screen Displays date and time, phone station name, line extensions, and softkey options. Flashes red during an incoming call . 2 Message Waiting Displays solid red when you have a new Indicator voice mail message.
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... also be found. 11 Headset button Push to turn the headset on or off. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 10 Line key colors depend on your phone system. Getting Started Getting to Know the Cisco SPA 303 1 # Phone Feature 4 Line keys Description Indicates phone line status: • Off (unlit...
... also be found. 11 Headset button Push to turn the headset on or off. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 10 Line key colors depend on your phone system. Getting Started Getting to Know the Cisco SPA 303 1 # Phone Feature 4 Line keys Description Indicates phone line status: • Off (unlit...
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... coming to a company number, or that access a specialized program that provide a speed dial to your phone. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 11 Do Not Disturb; Getting Started Getting to Know the Cisco SPA 303 1 # Phone Feature 12 Volume button 13 Speaker button 14 Keypad Description Press + to change. to...
... coming to a company number, or that access a specialized program that provide a speed dial to your phone. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 11 Do Not Disturb; Getting Started Getting to Know the Cisco SPA 303 1 # Phone Feature 12 Volume button 13 Speaker button 14 Keypad Description Press + to change. to...
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...personal settings and directory number to the menu or sub-menu item on another extension by entering the extension number. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 12 Using Keypad Shortcuts When using the phone menus, you can use the Extension Mobility feature. Getting ...Started Getting to Know the Cisco SPA 303 1 Button Login/ Logout PickUp Redial Resume OK Select Trnsfer Y/N Function Log in and out...
...personal settings and directory number to the menu or sub-menu item on another extension by entering the extension number. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 12 Using Keypad Shortcuts When using the phone menus, you can use the Extension Mobility feature. Getting ...Started Getting to Know the Cisco SPA 303 1 Button Login/ Logout PickUp Redial Resume OK Select Trnsfer Y/N Function Log in and out...
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...contains the following sections: • Before You Begin, page 13 • Installing Your Cisco SPA 301 IP Phone, page 14 • Installing Your Cisco SPA 303 IP Phone, page 16 • (Optional) Mounting Your Cisco SPA 30X Phone to your phone administrator (if applicable) that the network is ready ...notices, and make sure you install and connect your phone, verify with your network. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 13 2 Installing Your Phone This chapter describes how to install your Cisco Small Business IP Phone and connect it to the Wall, page 19 • ...
...contains the following sections: • Before You Begin, page 13 • Installing Your Cisco SPA 301 IP Phone, page 14 • Installing Your Cisco SPA 303 IP Phone, page 16 • (Optional) Mounting Your Cisco SPA 30X Phone to your phone administrator (if applicable) that the network is ready ...notices, and make sure you install and connect your phone, verify with your network. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 13 2 Installing Your Phone This chapter describes how to install your Cisco Small Business IP Phone and connect it to the Wall, page 19 • ...
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... back of the phone cord into the port at the bottom of the handset (not shown). Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 14 STEP 2 Insert the long end of the unit. See the Cisco POES5 documentation on the phone body that is marked with a phone symbol. (labeled 2 in Figure 1). Installing...
... back of the phone cord into the port at the bottom of the handset (not shown). Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 14 STEP 2 Insert the long end of the unit. See the Cisco POES5 documentation on the phone body that is marked with a phone symbol. (labeled 2 in Figure 1). Installing...
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...(labeled 3 in the Wireless-G Bridge for a list of the Ethernet cable into the network port on the IP phone base. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 15 See the instructions in Figure 2). STEP 4 Plug the IP phone power adapter into the slot marked "WAN." ...Installing Your Phone Installing Your Cisco SPA 301 IP Phone 2 Connecting Your Cisco SPA 301 to the Network Figure 2 Cisco SPA 301 Phone Ethernet...
...(labeled 3 in the Wireless-G Bridge for a list of the Ethernet cable into the network port on the IP phone base. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 15 See the instructions in Figure 2). STEP 4 Plug the IP phone power adapter into the slot marked "WAN." ...Installing Your Phone Installing Your Cisco SPA 301 IP Phone 2 Connecting Your Cisco SPA 301 to the Network Figure 2 Cisco SPA 301 Phone Ethernet...
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...(Optional) Route the phone cord through the cable slot (labeled 4 in Figure 3). Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 16 STEP 2 Insert the long end of the unit. Installing Your Cisco SPA 303 IP Phone Figure 3 Cisco SPA 303 Phone Connections Connecting the Handset STEP 1 Turn the phone body over to ... of the phone cord into an electrical outlet. STEP 4 Insert the other end of the handset (not shown). Installing Your Phone Installing Your Cisco SPA 303 IP Phone 2 STEP 5 Plug the other end of the phone cord into the port at the bottom of the IP phone power...
...(Optional) Route the phone cord through the cable slot (labeled 4 in Figure 3). Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 16 STEP 2 Insert the long end of the unit. Installing Your Cisco SPA 303 IP Phone Figure 3 Cisco SPA 303 Phone Connections Connecting the Handset STEP 1 Turn the phone body over to ... of the phone cord into an electrical outlet. STEP 4 Insert the other end of the handset (not shown). Installing Your Phone Installing Your Cisco SPA 303 IP Phone 2 STEP 5 Plug the other end of the phone cord into the port at the bottom of the IP phone power...
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...appropriate device, such as a network switch, on the IP phone base. STEP 3 Connect the power cable of documents and locations. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 17 See Appendix A, "Where to Go From Here," for Phone Adapters to connect the IP phone to the power ... the WBP54G to the Network STEP 1 Insert one end of the power cord into the network port on cisco.com. See the Cisco POES5 documentation on Cisco.com for Phone Adapters Quick Installation Guide, available on the phone body marked "SW" (labeled 3 in the Wireless-G Bridge for more information. ...
...appropriate device, such as a network switch, on the IP phone base. STEP 3 Connect the power cable of documents and locations. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 17 See Appendix A, "Where to Go From Here," for Phone Adapters to connect the IP phone to the power ... the WBP54G to the Network STEP 1 Insert one end of the power cord into the network port on cisco.com. See the Cisco POES5 documentation on Cisco.com for Phone Adapters Quick Installation Guide, available on the phone body marked "SW" (labeled 3 in the Wireless-G Bridge for more information. ...
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...end of an additional Ethernet cable (not provided) to your reseller. Consult the documentation for your PC. (Optional) Connecting Wired and Wireless Headsets The Cisco SPA 303 supports headsets from different manufacturers. STEP 2 Slide the bottom tabs into the upper stand slots. Additional information can be found at the manufacturer... by lining up the tabs on the stand with the slots on the stand. For the latest supported models, contact your phone (optional): NOTE Cisco does not recommend connecting a PC to the wall. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 18
...end of an additional Ethernet cable (not provided) to your reseller. Consult the documentation for your PC. (Optional) Connecting Wired and Wireless Headsets The Cisco SPA 303 supports headsets from different manufacturers. STEP 2 Slide the bottom tabs into the upper stand slots. Additional information can be found at the manufacturer... by lining up the tabs on the stand with the slots on the stand. For the latest supported models, contact your phone (optional): NOTE Cisco does not recommend connecting a PC to the wall. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 18
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connect the 2.5mm connector from the headset into the headset port on the right side of the IP phone as shown in the following graphic: (Optional) Mounting Your Cisco SPA 30X Phone to the Wall To mount the phone to connect a headset. Installing Your Phone (Optional) Mounting Your Cisco SPA 30X Phone to the Wall 2 In general, to the wall, you must purchase the MB100 wall mount bracket kit. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 19
connect the 2.5mm connector from the headset into the headset port on the right side of the IP phone as shown in the following graphic: (Optional) Mounting Your Cisco SPA 30X Phone to the Wall To mount the phone to connect a headset. Installing Your Phone (Optional) Mounting Your Cisco SPA 30X Phone to the Wall 2 In general, to the wall, you must purchase the MB100 wall mount bracket kit. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 19