User Manual
Page 1
USER GUIDE Cisco Small Business Cisco Unified Communications Manager Express for IP Phone Models 30X
USER GUIDE Cisco Small Business Cisco Unified Communications Manager Express for IP Phone Models 30X
User Manual
Page 3
... 18 (Optional) Connecting Wired and Wireless Headsets 18 (Optional) Mounting Your Cisco SPA 30X Phone to the Wall 19 Reversing the Handset Retention Tab 25 Verifying Phone Startup 26 Upgrading Your Phone's Firmware 27 Chapter 3: Using Basic Phone Functions 28 Using Phone Hardware and Accessories (Cisco SPA 303) 29 Using the Speakerphone 29 Using the Headset with...
... 18 (Optional) Connecting Wired and Wireless Headsets 18 (Optional) Mounting Your Cisco SPA 30X Phone to the Wall 19 Reversing the Handset Retention Tab 25 Verifying Phone Startup 26 Upgrading Your Phone's Firmware 27 Chapter 3: Using Basic Phone Functions 28 Using Phone Hardware and Accessories (Cisco SPA 303) 29 Using the Speakerphone 29 Using the Headset with...
User Manual
Page 4
... Missed Calls, Received Calls, or Placed Calls List 38 Accessing Voicemail 39 Chapter 4: Using Advanced Phone Features 40 Logging in to Your Phone/Extension Mobility (Cisco SPA 303) 40 Adding and Using Speed Dials (Cisco SPA 303) 42 Monitoring/Accessing Another Phone from Your Phone (Cisco SPA 303) 44 Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 2
... Missed Calls, Received Calls, or Placed Calls List 38 Accessing Voicemail 39 Chapter 4: Using Advanced Phone Features 40 Logging in to Your Phone/Extension Mobility (Cisco SPA 303) 40 Adding and Using Speed Dials (Cisco SPA 303) 42 Monitoring/Accessing Another Phone from Your Phone (Cisco SPA 303) 44 Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 2
User Manual
Page 5
Customizing Your LCD Screen (Cisco SPA 303) Changing the LCD Screen Contrast Configuring the Phone Screen Saver Turning on the Screen Saver Immediately Updating Your Ring Tone Using the Interactive Voice Response Menu on the Cisco SPA 301 Advanced Procedures for Technical Support Personnel Viewing Status Information and Statistics Rebooting, Restarting, and Resetting a Phone Appendix A: Where to Go From Here Contents 44 44 44 45 46 46 47 48 48 50 Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 3
Customizing Your LCD Screen (Cisco SPA 303) Changing the LCD Screen Contrast Configuring the Phone Screen Saver Turning on the Screen Saver Immediately Updating Your Ring Tone Using the Interactive Voice Response Menu on the Cisco SPA 301 Advanced Procedures for Technical Support Personnel Viewing Status Information and Statistics Rebooting, Restarting, and Resetting a Phone Appendix A: Where to Go From Here Contents 44 44 44 45 46 46 47 48 48 50 Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 3
User Manual
Page 6
... This guide describes the concepts and tasks necessary to use and configure your Cisco Small Business IP Phone with a Smart Phone Control Protocol (SPCP) phone system, such as the Cisco Unified Communications 500 Series. This document describes using your Cisco Small Business IP Phone. 1 Getting Started This chapter provides an overview of this document and basic information...
... This guide describes the concepts and tasks necessary to use and configure your Cisco Small Business IP Phone with a Smart Phone Control Protocol (SPCP) phone system, such as the Cisco Unified Communications 500 Series. This document describes using your Cisco Small Business IP Phone. 1 Getting Started This chapter provides an overview of this document and basic information...
User Manual
Page 7
... of these resources. This appendix provides link to help you obtain the full benefits of this document and basic information about your Cisco Small Business IP phone. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 5 It includes the following sections: This chapter describes how to Go From Here Description This chapter provides...
... of these resources. This appendix provides link to help you obtain the full benefits of this document and basic information about your Cisco Small Business IP phone. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 5 It includes the following sections: This chapter describes how to Go From Here Description This chapter provides...
User Manual
Page 8
... this document covers the Cisco Small Business IP Phones when used as part of the phones, is available on page 4, this system, the phone network is included with a handset, headset or over an IP network. Calls can be linked to manage voice, data, and video traffic. Unlike traditional phones, Cisco Small Business IP phones require a separate power...
... this document covers the Cisco Small Business IP Phones when used as part of the phones, is available on page 4, this system, the phone network is included with a handset, headset or over an IP network. Calls can be linked to manage voice, data, and video traffic. Unlike traditional phones, Cisco Small Business IP phones require a separate power...
User Manual
Page 9
... 303 128 X 64 monochrome LCD 3 4 dynamic Four-way navigation key Caring for Your Phone The Cisco Small Business IP phones are electronic devices that should not be exposed to Know the Cisco SPA 301 Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 7 Do not spray or pour cleaning solution directly onto the hardware unit...
... 303 128 X 64 monochrome LCD 3 4 dynamic Four-way navigation key Caring for Your Phone The Cisco Small Business IP phones are electronic devices that should not be exposed to Know the Cisco SPA 301 Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 7 Do not spray or pour cleaning solution directly onto the hardware unit...
User Manual
Page 10
...handset is off the phone) or ringer volume (when the handset is off-hook). 3 Ringer button Push to the On position to turn the ringer on. Getting Started Getting to Know the Cisco SPA 301 1 # Phone Feature Description 1 Handset Pick up by your phone administrator). 5 Flash button... Press to place a call on the phone (the phone is on the phone). 8 Keypad Use to dial...
...handset is off the phone) or ringer volume (when the handset is off-hook). 3 Ringer button Push to the On position to turn the ringer on. Getting Started Getting to Know the Cisco SPA 301 1 # Phone Feature Description 1 Handset Pick up by your phone administrator). 5 Flash button... Press to place a call on the phone (the phone is on the phone). 8 Keypad Use to dial...
User Manual
Page 11
Getting Started Getting to Know the Cisco SPA 303 1 Getting to Know the Cisco SPA 303 # Phone Feature Description 1 Handset Pick up to place or answer a call or when the phone's firmware is being updated. 3 LCD Screen Displays date and time, phone station name, line extensions, and softkey options. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 9 Flashes red during an incoming call . 2 Message Waiting Displays solid red when you have a new Indicator voice mail message.
Getting Started Getting to Know the Cisco SPA 303 1 Getting to Know the Cisco SPA 303 # Phone Feature Description 1 Handset Pick up to place or answer a call or when the phone's firmware is being updated. 3 LCD Screen Displays date and time, phone station name, line extensions, and softkey options. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 9 Flashes red during an incoming call . 2 Message Waiting Displays solid red when you have a new Indicator voice mail message.
User Manual
Page 12
These keys can also be programmed by your phone system and can vary. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 10 Softkeys vary depending on the LCD screen above. See Softkey Buttons, page 11. 6 Navigation button Press an arrow to.... Line key colors depend on , the button glows green. When the headset is on your phone administrator). 8 Hold button Press to Know the Cisco SPA 303 1 # Phone Feature 4 Line keys Description Indicates phone line status: • Off (unlit): Line is idle. • Green: Line is active or in use. • Green (blinking): There ...
These keys can also be programmed by your phone system and can vary. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 10 Softkeys vary depending on the LCD screen above. See Softkey Buttons, page 11. 6 Navigation button Press an arrow to.... Line key colors depend on , the button glows green. When the headset is on your phone administrator). 8 Hold button Press to Know the Cisco SPA 303 1 # Phone Feature 4 Line keys Description Indicates phone line status: • Off (unlit): Line is idle. • Green: Line is active or in use. • Green (blinking): There ...
User Manual
Page 13
...softkey buttons. For example, your phone administrator may be available on your phone. Forwards all of the ringing extension. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 11 Below is on your phone. Initiates a conference call ringing on or off the phone), or ringer volume (when ...of softkey buttons that runs on your phone. You may not have additional buttons that you may vary depending on your phone model and the phone system setup. Button CallBac. Getting Started Getting to Know the Cisco SPA 303 1 # Phone Feature 12 Volume button 13 Speaker button...
...softkey buttons. For example, your phone administrator may be available on your phone. Forwards all of the ringing extension. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 11 Below is on your phone. Initiates a conference call ringing on or off the phone), or ringer volume (when ...of softkey buttons that runs on your phone. You may not have additional buttons that you may vary depending on your phone model and the phone system setup. Button CallBac. Getting Started Getting to Know the Cisco SPA 303 1 # Phone Feature 12 Volume button 13 Speaker button...
User Manual
Page 14
...and directory number to that is on another extension by entering the extension number. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 12 Allows you to answer a call that phone. Selects the highlighted item on phone model. Enters a submenu and when pressed, toggles between Yes or No to change...LCD screen. Getting Started Getting to Know the Cisco SPA 303 1 Button Login/ Logout PickUp Redial Resume OK Select Trnsfer Y/N Function Log in response to the menu or sub-menu item on the screen. Using Keypad Shortcuts When using the phone menus, you to log in to any ...
...and directory number to that is on another extension by entering the extension number. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 12 Allows you to answer a call that phone. Selects the highlighted item on phone model. Enters a submenu and when pressed, toggles between Yes or No to change...LCD screen. Getting Started Getting to Know the Cisco SPA 303 1 Button Login/ Logout PickUp Redial Resume OK Select Trnsfer Y/N Function Log in response to the menu or sub-menu item on the screen. Using Keypad Shortcuts When using the phone menus, you to log in to any ...
User Manual
Page 15
...Begin, page 13 • Installing Your Cisco SPA 301 IP Phone, page 14 • Installing Your Cisco SPA 303 IP Phone, page 16 • (Optional) Mounting Your Cisco SPA 30X Phone to your phone administrator (if applicable) that the network is ready for the phone, read the safety notices, and make ...sure you have all the phone parts and documentation available. 2 Installing Your Phone This chapter describes how to install your Cisco Small Business IP Phone and connect it to the Wall, page 19 • Verifying Phone Startup, page 26 • Upgrading Your Phone's Firmware, page 27 Before ...
...Begin, page 13 • Installing Your Cisco SPA 301 IP Phone, page 14 • Installing Your Cisco SPA 303 IP Phone, page 16 • (Optional) Mounting Your Cisco SPA 30X Phone to your phone administrator (if applicable) that the network is ready for the phone, read the safety notices, and make ...sure you have all the phone parts and documentation available. 2 Installing Your Phone This chapter describes how to install your Cisco Small Business IP Phone and connect it to the Wall, page 19 • Verifying Phone Startup, page 26 • Upgrading Your Phone's Firmware, page 27 Before ...
User Manual
Page 16
... the Ethernet connection, use the optional Cisco POES5 5-Volt Power Over Ethernet Splitter accessory. Installing Your Phone Installing Your Cisco SPA 301 IP Phone 2 Installing Your Cisco SPA 301 IP Phone Figure 1 Cisco SPA 301 Phone Power and Handset Connections Connecting the Handset STEP 1 Turn the phone body over to expose the ports on the back of the power...
... the Ethernet connection, use the optional Cisco POES5 5-Volt Power Over Ethernet Splitter accessory. Installing Your Phone Installing Your Cisco SPA 301 IP Phone 2 Installing Your Cisco SPA 301 IP Phone Figure 1 Cisco SPA 301 Phone Power and Handset Connections Connecting the Handset STEP 1 Turn the phone body over to expose the ports on the back of the power...
User Manual
Page 17
... switch, on your phone to the Cisco WBP54G: STEP 1 Configure the Cisco WBP54G using an Ethernet connection: STEP 1 Insert one end of the WBP54G. Installing Your Phone Installing Your Cisco SPA 301 IP Phone 2 Connecting Your Cisco SPA 301 to the Network Figure 2 Cisco SPA 301 Phone Ethernet Connection If you...local network. To connect your network. (Optional) Connecting Your Cisco SPA 301 to the Wireless Network You can use the Cisco WBP54G Wireless-G Bridge for Phone Adapters Quick Installation Guide, available on the IP phone base. STEP 2 Insert the other end of the Ethernet ...
... switch, on your phone to the Cisco WBP54G: STEP 1 Configure the Cisco WBP54G using an Ethernet connection: STEP 1 Insert one end of the WBP54G. Installing Your Phone Installing Your Cisco SPA 301 IP Phone 2 Connecting Your Cisco SPA 301 to the Network Figure 2 Cisco SPA 301 Phone Ethernet Connection If you...local network. To connect your network. (Optional) Connecting Your Cisco SPA 301 to the Wireless Network You can use the Cisco WBP54G Wireless-G Bridge for Phone Adapters Quick Installation Guide, available on the IP phone base. STEP 2 Insert the other end of the Ethernet ...
User Manual
Page 18
... other end of the handset (not shown). Installing Your Cisco SPA 303 IP Phone Figure 3 Cisco SPA 303 Phone Connections Connecting the Handset STEP 1 Turn the phone body over to expose the ports on the phone body that is marked with a phone symbol. (labeled 5 in Figure 3). Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 16 STEP 2 Insert...
... other end of the handset (not shown). Installing Your Cisco SPA 303 IP Phone Figure 3 Cisco SPA 303 Phone Connections Connecting the Handset STEP 1 Turn the phone body over to expose the ports on the phone body that is marked with a phone symbol. (labeled 5 in Figure 3). Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 16 STEP 2 Insert...
User Manual
Page 19
... slot marked "SW." NOTE To power the phone through the Ethernet connection, use the Cisco WBP54G Wireless-G Bridge for Phone Adapters Quick Installation Guide, available on cisco.com. See the Cisco POES5 documentation on Cisco.com for a list of documents and locations. Installing Your Phone Installing Your Cisco SPA 303 IP Phone 2 Connecting the Power Insert one end of...
... slot marked "SW." NOTE To power the phone through the Ethernet connection, use the Cisco WBP54G Wireless-G Bridge for Phone Adapters Quick Installation Guide, available on cisco.com. See the Cisco POES5 documentation on Cisco.com for a list of documents and locations. Installing Your Phone Installing Your Cisco SPA 303 IP Phone 2 Connecting the Power Insert one end of...
User Manual
Page 20
... the documentation for your PC. (Optional) Connecting Wired and Wireless Headsets The Cisco SPA 303 supports headsets from different manufacturers. Installing Your Phone Installing Your Cisco SPA 303 IP Phone 2 (Optional) Installing the Cisco SPA 303 Stand NOTE Do not attach the desk stand if you want to... mount the phone to the phone when it is operating wirelessly. STEP 1 Connect the phone stand by lining up...
... the documentation for your PC. (Optional) Connecting Wired and Wireless Headsets The Cisco SPA 303 supports headsets from different manufacturers. Installing Your Phone Installing Your Cisco SPA 303 IP Phone 2 (Optional) Installing the Cisco SPA 303 Stand NOTE Do not attach the desk stand if you want to... mount the phone to the phone when it is operating wirelessly. STEP 1 Connect the phone stand by lining up...
User Manual
Page 21
connect the 2.5mm connector from the headset into the headset port on the right side of the IP phone as shown in the following graphic: (Optional) Mounting Your Cisco SPA 30X Phone to the Wall To mount the phone to connect a headset. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 19 Installing Your Phone (Optional) Mounting Your Cisco SPA 30X Phone to the Wall 2 In general, to the wall, you must purchase the MB100 wall mount bracket kit.
connect the 2.5mm connector from the headset into the headset port on the right side of the IP phone as shown in the following graphic: (Optional) Mounting Your Cisco SPA 30X Phone to the Wall To mount the phone to connect a headset. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 19 Installing Your Phone (Optional) Mounting Your Cisco SPA 30X Phone to the Wall 2 In general, to the wall, you must purchase the MB100 wall mount bracket kit.