User Manual
Page 1
USER GUIDE Cisco Small Business Cisco Unified Communications Manager Express for IP Phone Models 30X
USER GUIDE Cisco Small Business Cisco Unified Communications Manager Express for IP Phone Models 30X
User Manual
Page 3
... Installing Your Phone 13 Before You Begin 13 Installing Your Cisco SPA 301 IP Phone 14 Connecting the Handset 14 Connecting the Power 14 Connecting Your Cisco SPA 301 to the Network 15 Installing Your Cisco SPA 303 IP Phone 16 Connecting the Handset 16 Connecting the Power 17 ...Connecting Your Cisco SPA 303 to the Network 17 (Optional) Installing the Cisco SPA 303 Stand 18 (Optional) Connecting ...
... Installing Your Phone 13 Before You Begin 13 Installing Your Cisco SPA 301 IP Phone 14 Connecting the Handset 14 Connecting the Power 14 Connecting Your Cisco SPA 301 to the Network 15 Installing Your Cisco SPA 303 IP Phone 16 Connecting the Handset 16 Connecting the Power 17 ...Connecting Your Cisco SPA 303 to the Network 17 (Optional) Installing the Cisco SPA 303 Stand 18 (Optional) Connecting ...
User Manual
Page 4
... Call Volume and Muting 29 Adjusting Call Volume 29 Adjusting the Ringer Volume 30 Using Mute (Cisco SPA 303) 30 Placing or Answering a Call 30 Using Hold and Resume 31 Using Mute (Cisco SPA 303) 32 Ignoring an Incoming Call When You Are on a Call 32 Ending a ... 38 Accessing Voicemail 39 Chapter 4: Using Advanced Phone Features 40 Logging in to Your Phone/Extension Mobility (Cisco SPA 303) 40 Adding and Using Speed Dials (Cisco SPA 303) 42 Monitoring/Accessing Another Phone from Your Phone (Cisco SPA 303) 44 Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 2
... Call Volume and Muting 29 Adjusting Call Volume 29 Adjusting the Ringer Volume 30 Using Mute (Cisco SPA 303) 30 Placing or Answering a Call 30 Using Hold and Resume 31 Using Mute (Cisco SPA 303) 32 Ignoring an Incoming Call When You Are on a Call 32 Ending a ... 38 Accessing Voicemail 39 Chapter 4: Using Advanced Phone Features 40 Logging in to Your Phone/Extension Mobility (Cisco SPA 303) 40 Adding and Using Speed Dials (Cisco SPA 303) 42 Monitoring/Accessing Another Phone from Your Phone (Cisco SPA 303) 44 Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 2
User Manual
Page 5
Customizing Your LCD Screen (Cisco SPA 303) Changing the LCD Screen Contrast Configuring the Phone Screen Saver Turning on the Screen Saver Immediately Updating Your Ring Tone Using the Interactive Voice Response Menu on the Cisco SPA 301 Advanced Procedures for Technical Support Personnel Viewing Status Information and Statistics Rebooting, Restarting, and Resetting a Phone Appendix A: Where to Go From Here Contents 44 44 44 45 46 46 47 48 48 50 Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 3
Customizing Your LCD Screen (Cisco SPA 303) Changing the LCD Screen Contrast Configuring the Phone Screen Saver Turning on the Screen Saver Immediately Updating Your Ring Tone Using the Interactive Voice Response Menu on the Cisco SPA 301 Advanced Procedures for Technical Support Personnel Viewing Status Information and Statistics Rebooting, Restarting, and Resetting a Phone Appendix A: Where to Go From Here Contents 44 44 44 45 46 46 47 48 48 50 Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 3
User Manual
Page 6
... that you are using and the functions that your phone administrator has enabled. NOTE The Cisco Small Business IP Phone features vary, depending on the type of the Cisco Small Business IP Phones, page 6 • Getting to Know the Cisco SPA 301, page 7 About This Document This guide describes the concepts and tasks necessary to...
... that you are using and the functions that your phone administrator has enabled. NOTE The Cisco Small Business IP Phone features vary, depending on the type of the Cisco Small Business IP Phones, page 6 • Getting to Know the Cisco SPA 301, page 7 About This Document This guide describes the concepts and tasks necessary to...
User Manual
Page 7
...the contents of each chapter in this document and basic information about your Cisco Small Business IP phone. Cisco provides a wide range of this document and basic information about your Cisco Small Business IP phone. This chapter provides instructions on your phone's basic functions. This ... provides link to Go From Here Description This chapter provides an overview of resources to configure advanced features on using your IP Phone. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 5 Chapter 1 Title Getting Started Chapter 2 Installing Your Phone Chapter 3 Using ...
...the contents of each chapter in this document and basic information about your Cisco Small Business IP phone. Cisco provides a wide range of this document and basic information about your Cisco Small Business IP phone. This chapter provides instructions on your phone's basic functions. This ... provides link to Go From Here Description This chapter provides an overview of resources to configure advanced features on using your IP Phone. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 5 Chapter 1 Title Getting Started Chapter 2 Installing Your Phone Chapter 3 Using ...
User Manual
Page 8
...Phone Control Protocol (SPCP) to manage voice, data, and video traffic. The Cisco Small Business IP phones contain Ethernet ports, or ports that provide voice communication over an IP network. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 6 This power adapter is performed using CCA...allow a computer to be made or received with the phone. Getting Started Overview of the Cisco Small Business IP Phones 1 Overview of the Cisco Small Business IP Phones The Cisco Small Business IP Phones are listed in Appendix A, "Where to Go From Here." The phones provide traditional features...
...Phone Control Protocol (SPCP) to manage voice, data, and video traffic. The Cisco Small Business IP phones contain Ethernet ports, or ports that provide voice communication over an IP network. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 6 This power adapter is performed using CCA...allow a computer to be made or received with the phone. Getting Started Overview of the Cisco Small Business IP Phones 1 Overview of the Cisco Small Business IP Phones The Cisco Small Business IP Phones are listed in Appendix A, "Where to Go From Here." The phones provide traditional features...
User Manual
Page 9
... 303 128 X 64 monochrome LCD 3 4 dynamic Four-way navigation key Caring for Your Phone The Cisco Small Business IP phones are electronic devices that should not be exposed to Know the Cisco SPA 301 Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 7 Do not spray or pour cleaning solution directly onto the hardware...
... 303 128 X 64 monochrome LCD 3 4 dynamic Four-way navigation key Caring for Your Phone The Cisco Small Business IP phones are electronic devices that should not be exposed to Know the Cisco SPA 301 Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 7 Do not spray or pour cleaning solution directly onto the hardware...
User Manual
Page 10
... the phone). 8 Keypad Use to dial phone numbers. Push to the Off position to turn the ringer on. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 8 Getting Started Getting to Know the Cisco SPA 301 1 # Phone Feature Description 1 Handset Pick up to place or answer a call. 2 Message Waiting/ The LED color...
... the phone). 8 Keypad Use to dial phone numbers. Push to the Off position to turn the ringer on. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 8 Getting Started Getting to Know the Cisco SPA 301 1 # Phone Feature Description 1 Handset Pick up to place or answer a call. 2 Message Waiting/ The LED color...
User Manual
Page 11
Flashes red during an incoming call . 2 Message Waiting Displays solid red when you have a new Indicator voice mail message. Getting Started Getting to Know the Cisco SPA 303 1 Getting to Know the Cisco SPA 303 # Phone Feature Description 1 Handset Pick up to place or answer a call or when the phone's firmware is being updated. 3 LCD Screen Displays date and time, phone station name, line extensions, and softkey options. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 9
Flashes red during an incoming call . 2 Message Waiting Displays solid red when you have a new Indicator voice mail message. Getting Started Getting to Know the Cisco SPA 303 1 Getting to Know the Cisco SPA 303 # Phone Feature Description 1 Handset Pick up to place or answer a call or when the phone's firmware is being updated. 3 LCD Screen Displays date and time, phone station name, line extensions, and softkey options. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 9
User Manual
Page 12
...a softkey button to mute or unmute the phone. A flashing mute button indicates the network connection cannot be found. 11 Headset button Push to Know the Cisco SPA 303 1 # Phone Feature 4 Line keys Description Indicates phone line status: • Off (unlit): Line is idle. • Green: Line is...as your directory and speed dials), access your phone system. When the headset is muted, the button glows red. These keys can vary. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 10 See Softkey Buttons, page 11. 6 Navigation button Press an arrow to scroll left, right, ...
...a softkey button to mute or unmute the phone. A flashing mute button indicates the network connection cannot be found. 11 Headset button Push to Know the Cisco SPA 303 1 # Phone Feature 4 Line keys Description Indicates phone line status: • Off (unlit): Line is idle. • Green: Line is...as your directory and speed dials), access your phone system. When the headset is muted, the button glows red. These keys can vary. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 10 See Softkey Buttons, page 11. 6 Navigation button Press an arrow to scroll left, right, ...
User Manual
Page 13
... your phone display may not have additional buttons that are not listed here. prevents incoming calls from ringing your phone administrator for more information. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 11 to a specified number. Do Not Disturb; Allows you can edit numbers or letters. Press the Right Arrow...
... your phone display may not have additional buttons that are not listed here. prevents incoming calls from ringing your phone administrator for more information. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 11 to a specified number. Do Not Disturb; Allows you can edit numbers or letters. Press the Right Arrow...
User Manual
Page 14
...or No to answer a call ringing on another extension by entering the extension number. NOTE Menus and options vary depending on the LCD screen. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 12 Resumes a call that phone. Saves your changes or confirms an action in to any physical phone... and retrieve your ring settings, press the Setup button, then press 3 for Settings and 2 for Ring Type. Getting Started Getting to Know the Cisco SPA 303...
...or No to answer a call ringing on another extension by entering the extension number. NOTE Menus and options vary depending on the LCD screen. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 12 Resumes a call that phone. Saves your changes or confirms an action in to any physical phone... and retrieve your ring settings, press the Setup button, then press 3 for Settings and 2 for Ring Type. Getting Started Getting to Know the Cisco SPA 303...
User Manual
Page 15
... contains the following sections: • Before You Begin, page 13 • Installing Your Cisco SPA 301 IP Phone, page 14 • Installing Your Cisco SPA 303 IP Phone, page 16 • (Optional) Mounting Your Cisco SPA 30X Phone to your phone administrator (if applicable) that the network is ready for..., and make sure you have all the phone parts and documentation available. 2 Installing Your Phone This chapter describes how to install your Cisco Small Business IP Phone and connect it to the Wall, page 19 • Verifying Phone Startup, page 26 • Upgrading Your Phone's Firmware, ...
... contains the following sections: • Before You Begin, page 13 • Installing Your Cisco SPA 301 IP Phone, page 14 • Installing Your Cisco SPA 303 IP Phone, page 16 • (Optional) Mounting Your Cisco SPA 30X Phone to your phone administrator (if applicable) that the network is ready for..., and make sure you have all the phone parts and documentation available. 2 Installing Your Phone This chapter describes how to install your Cisco Small Business IP Phone and connect it to the Wall, page 19 • Verifying Phone Startup, page 26 • Upgrading Your Phone's Firmware, ...
User Manual
Page 16
... 3 Insert the other end of the power cord into the handset port on the back of the handset (not shown). Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 14 Connecting the Power Insert one end of the power cord into an outlet and insert... the Ethernet connection, use the optional Cisco POES5 5-Volt Power Over Ethernet Splitter accessory. See the Cisco POES5 documentation on the phone body (labeled 1 in Figure 1). Installing Your Phone Installing Your Cisco SPA 301 IP Phone 2 Installing Your Cisco SPA 301 IP Phone Figure 1 Cisco SPA 301 Phone Power and Handset Connections...
... 3 Insert the other end of the power cord into the handset port on the back of the handset (not shown). Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 14 Connecting the Power Insert one end of the power cord into an outlet and insert... the Ethernet connection, use the optional Cisco POES5 5-Volt Power Over Ethernet Splitter accessory. See the Cisco POES5 documentation on the phone body (labeled 1 in Figure 1). Installing Your Phone Installing Your Cisco SPA 301 IP Phone 2 Installing Your Cisco SPA 301 IP Phone Figure 1 Cisco SPA 301 Phone Power and Handset Connections...
User Manual
Page 17
... Ethernet network cable of the WBP54G to the back of the WBP54G. STEP 4 Plug the IP phone power adapter into the network port on your phone to the Cisco WBP54G: STEP 1 Configure the Cisco WBP54G using an Ethernet connection: STEP 1 Insert one end of the Ethernet cable into the power... (labeled 3 in the Wireless-G Bridge for a list of the WBP54G to the power port on cisco.com. See Appendix A, "Where to Go From Here," for Phone Adapters Quick Installation Guide, available on the IP phone base. STEP 3 Connect the power cable of documents and locations. See the instructions in Figure...
... Ethernet network cable of the WBP54G to the back of the WBP54G. STEP 4 Plug the IP phone power adapter into the network port on your phone to the Cisco WBP54G: STEP 1 Configure the Cisco WBP54G using an Ethernet connection: STEP 1 Insert one end of the Ethernet cable into the power... (labeled 3 in the Wireless-G Bridge for a list of the WBP54G to the power port on cisco.com. See Appendix A, "Where to Go From Here," for Phone Adapters Quick Installation Guide, available on the IP phone base. STEP 3 Connect the power cable of documents and locations. See the instructions in Figure...
User Manual
Page 18
... STEP 4 Insert the other end of the handset (not shown). Installing Your Phone Installing Your Cisco SPA 303 IP Phone 2 STEP 5 Plug the other end of the phone cord into the port at the bottom of the IP phone power adapter into the handset port on the back of the unit. STEP 2 Insert... the long end of the phone cord into an electrical outlet. Installing Your Cisco SPA 303 IP Phone Figure 3 Cisco SPA 303 Phone Connections Connecting the Handset STEP 1 Turn the phone body over to expose the ports on the phone body that is...
... STEP 4 Insert the other end of the handset (not shown). Installing Your Phone Installing Your Cisco SPA 303 IP Phone 2 STEP 5 Plug the other end of the phone cord into the port at the bottom of the IP phone power adapter into the handset port on the back of the unit. STEP 2 Insert... the long end of the phone cord into an electrical outlet. Installing Your Cisco SPA 303 IP Phone Figure 3 Cisco SPA 303 Phone Connections Connecting the Handset STEP 1 Turn the phone body over to expose the ports on the phone body that is...
User Manual
Page 19
...the wired local network. See Appendix A, "Where to Go From Here," for Phone Adapters to connect the IP phone to the Cisco WBP54G: STEP 1 Configure the Cisco WBP54G using the Setup Wizard. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 17 To connect your network. (Optional) Connecting Your...cable of the WBP54G to the Wireless Network You can use the optional Cisco POES5 5-Volt Power Over Ethernet Splitter accessory. NOTE Cisco does not recommend connecting a PC to the power port on the IP phone base. See the instructions in the Wireless-G Bridge for more information....
...the wired local network. See Appendix A, "Where to Go From Here," for Phone Adapters to connect the IP phone to the Cisco WBP54G: STEP 1 Configure the Cisco WBP54G using the Setup Wizard. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 17 To connect your network. (Optional) Connecting Your...cable of the WBP54G to the Wireless Network You can use the optional Cisco POES5 5-Volt Power Over Ethernet Splitter accessory. NOTE Cisco does not recommend connecting a PC to the power port on the IP phone base. See the instructions in the Wireless-G Bridge for more information....
User Manual
Page 20
... (labeled 1 in Figure 3.) STEP 2 Connect the other end of headset may require different steps for more information. Installing Your Phone Installing Your Cisco SPA 303 IP Phone 2 (Optional) Installing the Cisco SPA 303 Stand NOTE Do not attach the desk stand if you want to mount the phone to the PC port on... the phone body. STEP 1 To provide network access to a PC, connect one end of an additional Ethernet cable (not provided) to the wall. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 18
... (labeled 1 in Figure 3.) STEP 2 Connect the other end of headset may require different steps for more information. Installing Your Phone Installing Your Cisco SPA 303 IP Phone 2 (Optional) Installing the Cisco SPA 303 Stand NOTE Do not attach the desk stand if you want to mount the phone to the PC port on... the phone body. STEP 1 To provide network access to a PC, connect one end of an additional Ethernet cable (not provided) to the wall. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 18
User Manual
Page 21
connect the 2.5mm connector from the headset into the headset port on the right side of the IP phone as shown in the following graphic: (Optional) Mounting Your Cisco SPA 30X Phone to the Wall To mount the phone to connect a headset. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 19 Installing Your Phone (Optional) Mounting Your Cisco SPA 30X Phone to the Wall 2 In general, to the wall, you must purchase the MB100 wall mount bracket kit.
connect the 2.5mm connector from the headset into the headset port on the right side of the IP phone as shown in the following graphic: (Optional) Mounting Your Cisco SPA 30X Phone to the Wall To mount the phone to connect a headset. Cisco Small Business IP Phone SPA 30X User Guide (SPCP) 19 Installing Your Phone (Optional) Mounting Your Cisco SPA 30X Phone to the Wall 2 In general, to the wall, you must purchase the MB100 wall mount bracket kit.