Acer S5-391 Notebook Service Guide
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.../BT Function Test Failure 4-24 2-in-1 Card Function Test Failure 4-25 Unit Thermal Failure 4-26 Cosmetic Failure 4-27 Other Functions Failure 4-28 BIOS Problems 4-28 Intermittent Problems 4-29 Undetermined Problems 4-29 Chapter 5. Service and Maintenance Introduction 5-3 Recommended Equipment 5-3 Maintenance Flowchart 5-4 Getting Started 5-6 SD Card Removal 5-7 SD Card Installation 5-8 Palm Rest Removal 5-9 Palm Rest...
.../BT Function Test Failure 4-24 2-in-1 Card Function Test Failure 4-25 Unit Thermal Failure 4-26 Cosmetic Failure 4-27 Other Functions Failure 4-28 BIOS Problems 4-28 Intermittent Problems 4-29 Undetermined Problems 4-29 Chapter 5. Service and Maintenance Introduction 5-3 Recommended Equipment 5-3 Maintenance Flowchart 5-4 Getting Started 5-6 SD Card Removal 5-7 SD Card Installation 5-8 Palm Rest Removal 5-9 Palm Rest...
Acer S5-391 Notebook Service Guide
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... sign (+) indicates the item has sub-items. • Press Enter to expand this menu, users can also press F10 to enter Setup." However, if configuration problems occur, you can be changed if enclosed in any of the menu options to go to the Exit menu. • In any changes made and...
... sign (+) indicates the item has sub-items. • Press Enter to expand this menu, users can also press F10 to enter Setup." However, if configuration problems occur, you can be changed if enclosed in any of the menu options to go to the Exit menu. • In any changes made and...
Acer S5-391 Notebook Service Guide
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CHAPTER 4 Troubleshooting Troubleshooting 4-2 General Information 4-2 Power On Issues 4-3 No Display Issues 4-4 LCD Picture Failure 4-6 Internal Keyboard Failure 4-7 Touchpad Failure 4-8 Internal Speaker Failure 4-9 Microphone Record Failure 4-11 Extend MIC and Speaker Failure 4-12 Motor Failure 4-13 Servo Motor Troubleshooting 4-14 USB Failure 4-23 Wireless/BT Function Test Failure 4-24 2-in-1 Card Function Test Failure 4-25 Unit Thermal Failure 4-26 Cosmetic Failure 4-27 Other Functions Failure 4-28 BIOS Problems 4-28 Intermittent Problems 4-29 Undetermined Problems 4-29
CHAPTER 4 Troubleshooting Troubleshooting 4-2 General Information 4-2 Power On Issues 4-3 No Display Issues 4-4 LCD Picture Failure 4-6 Internal Keyboard Failure 4-7 Touchpad Failure 4-8 Internal Speaker Failure 4-9 Microphone Record Failure 4-11 Extend MIC and Speaker Failure 4-12 Motor Failure 4-13 Servo Motor Troubleshooting 4-14 USB Failure 4-23 Wireless/BT Function Test Failure 4-24 2-in-1 Card Function Test Failure 4-25 Unit Thermal Failure 4-26 Cosmetic Failure 4-27 Other Functions Failure 4-28 BIOS Problems 4-28 Intermittent Problems 4-29 Undetermined Problems 4-29
Acer S5-391 Notebook Service Guide
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...resolved, see Online Support Information on page 4-13 Servo Motor Troubleshooting Figure 4-10. Troubleshooting This chapter contains information about the problem. 2. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. • Do not replace a... 4-1 with the tablet. NOTE: • The diagnostic tests are a guide for troubleshooting computer problems. The step by repeating the operation that led to test only Acer products. Motor Calibration Flow on Issues Figure 4-1. Verified Symptoms Symptoms See Power on page 4-14...
...resolved, see Online Support Information on page 4-13 Servo Motor Troubleshooting Figure 4-10. Troubleshooting This chapter contains information about the problem. 2. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. • Do not replace a... 4-1 with the tablet. NOTE: • The diagnostic tests are a guide for troubleshooting computer problems. The step by repeating the operation that led to test only Acer products. Motor Calibration Flow on Issues Figure 4-1. Verified Symptoms Symptoms See Power on page 4-14...
Acer S5-391 Notebook Service Guide
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... Swap M/B NG Swap Logic lower Figure 4-6. Confirm that the volume is listed under Other Devices 3. Remove and reinstall the audio driver. 5. Internal Speaker Failure Sound Problems 0 Perform the following : Start OK Check M/B SPK cable NG OK Re-assemble the SPK cable to 50. Internal Speaker Failure If the internal speakers fail...
... Swap M/B NG Swap Logic lower Figure 4-6. Confirm that the volume is listed under Other Devices 3. Remove and reinstall the audio driver. 5. Internal Speaker Failure Sound Problems 0 Perform the following : Start OK Check M/B SPK cable NG OK Re-assemble the SPK cable to 50. Internal Speaker Failure If the internal speakers fail...
Acer S5-391 Notebook Service Guide
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Swap the mainboard. Figure 4-37. Troubleshooting 4-28 BIOS Problems Forget BIOS Password If there is more than one year old, replace the CMOS battery. 2. If the computer is a wrong CMOS setting or the user ...
Swap the mainboard. Figure 4-37. Troubleshooting 4-28 BIOS Problems Forget BIOS Password If there is more than one year old, replace the CMOS battery. 2. If the computer is a wrong CMOS setting or the user ...
Acer S5-391 Notebook Service Guide
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... resolved, refer to Power On Issues on page 8-2. Undetermined Problems The diagnostic problems do not identify which adapter or device failed, which installed devices are supported by a variety of the following devices: • Non-Acer devices • Printer, mouse, and other external devices •...that all of reasons that there are still lost, replace the cables. 5. Apply power to isolate the failing FRU: 1. Determine if the problem has changed. 6. If the BIOS settings are no error is detected, do with a hardware defect, such as: cosmic radiation, electrostatic discharge,...
... resolved, refer to Power On Issues on page 8-2. Undetermined Problems The diagnostic problems do not identify which adapter or device failed, which installed devices are supported by a variety of the following devices: • Non-Acer devices • Printer, mouse, and other external devices •...that all of reasons that there are still lost, replace the cables. 5. Apply power to isolate the failing FRU: 1. Determine if the problem has changed. 6. If the BIOS settings are no error is detected, do with a hardware defect, such as: cosmic radiation, electrostatic discharge,...
Acer S5-391 Notebook Service Guide
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7. If the problem remains, replace the following: • System board • LCD assembly Troubleshooting 4-30
7. If the problem remains, replace the following: • System board • LCD assembly Troubleshooting 4-30
Acer S5-391 Notebook Service Guide
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... describes online technical support services available to help users repair their Acer Systems. For distributors, dealers, ASP or TPM, please refer the technical queries to facilitate the problem-free downloading of telephone, fax and email contacts for all your technical queries. Acer Branch Offices and Regional Business Units may access our website. However...
... describes online technical support services available to help users repair their Acer Systems. For distributors, dealers, ASP or TPM, please refer the technical queries to facilitate the problem-free downloading of telephone, fax and email contacts for all your technical queries. Acer Branch Offices and Regional Business Units may access our website. However...
User Manual
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... computer experiences problems that are not recoverable by other methods, you may need to Factory Defaults • Restore Operating System and Retain User Data • Reinstall Drivers or Applications This chapter will guide you should create a recovery backup as soon as possible. Acer eRecovery Management ... 2. Recovery Restore: • Restore Operating System to reinstall the Windows operating system and factory-loaded software and drivers. RECOVERY Acer eRecovery Management Note: Acer eRecovery Management is only available with a preinstalled Windows operating system.
... computer experiences problems that are not recoverable by other methods, you may need to Factory Defaults • Restore Operating System and Retain User Data • Reinstall Drivers or Applications This chapter will guide you should create a recovery backup as soon as possible. Acer eRecovery Management ... 2. Recovery Restore: • Restore Operating System to reinstall the Windows operating system and factory-loaded software and drivers. RECOVERY Acer eRecovery Management Note: Acer eRecovery Management is only available with a preinstalled Windows operating system.
User Manual
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... system to a previous state when everything was working correctly, the problem may be solved by returning your computer to a previous system condition. Recovering your system If Acer support did not help , then the problem may be solved by reinstalling the software or the device drivers. Perform... minor fixes. Revert to the same state as when you purchased it, while giving you can use the Acer eRecovery Management program. Recovery ...
... system to a previous state when everything was working correctly, the problem may be solved by returning your computer to a previous system condition. Recovering your system If Acer support did not help , then the problem may be solved by reinstalling the software or the device drivers. Perform... minor fixes. Revert to the same state as when you purchased it, while giving you can use the Acer eRecovery Management program. Recovery ...
User Manual
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... restored using Microsoft System Restore, click Start, then click Help and Support. If nothing else has solved the problem and you want , click on Next, then Finish. In most cases of hard-toresolve software problems, you install software or device drivers. Types of recovery Returning to a previous system condition Microsoft System Restore...
... restored using Microsoft System Restore, click Start, then click Help and Support. If nothing else has solved the problem and you want , click on Next, then Finish. In most cases of hard-toresolve software problems, you install software or device drivers. Types of recovery Returning to a previous system condition Microsoft System Restore...
User Manual
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Returning your system to its factory condition If your system to its factory condition. Caution: This complete recovery deletes everything to return your computer experiences problems that Recovery - 43 • Click Reinstall Drivers or Application from a USB device. Reinstall drivers or applications • Click Contents. Repeat this step for the item ...
Returning your system to its factory condition If your system to its factory condition. Caution: This complete recovery deletes everything to return your computer experiences problems that Recovery - 43 • Click Reinstall Drivers or Application from a USB device. Reinstall drivers or applications • Click Contents. Repeat this step for the item ...
User Manual
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However, if you encounter configuration problems, you do not need to run this feature. To activate the BIOS utility, press during the POST while the computer logo is a hardware configuration program ...
However, if you encounter configuration problems, you do not need to run this feature. To activate the BIOS utility, press during the POST while the computer logo is a hardware configuration program ...
User Manual
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Before you call takes and help solve your problems efficiently. Frequently asked questions You are error messages or beeps reported by your computer, write them down as they appear on the screen (or the ...: Telephone number: Machine and model type: Serial number: Date of time a call . If there are required to provide the following information available when you call Acer for online service, and please be at your support, we can reduce the amount of purchase: 88 -
Before you call takes and help solve your problems efficiently. Frequently asked questions You are error messages or beeps reported by your computer, write them down as they appear on the screen (or the ...: Telephone number: Machine and model type: Serial number: Date of time a call . If there are required to provide the following information available when you call Acer for online service, and please be at your support, we can reduce the amount of purchase: 88 -
User Manual
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...the recommended course of action. The following table lists the error messages in alphabetical order together with common system problems. Read it before calling a technician if a problem occurs. Troubleshooting This chapter shows you how to help you receive an error message, note the message and ...take the corrective action. Error messages If you solve problems. If the system reports an error message or an error symptom occurs, see "Error messages" below. If the problem cannot be resolved, contact your dealer or an authorized service center. See "Requesting...
...the recommended course of action. The following table lists the error messages in alphabetical order together with common system problems. Read it before calling a technician if a problem occurs. Troubleshooting This chapter shows you how to help you receive an error message, note the message and ...take the corrective action. Error messages If you solve problems. If the system reports an error message or an error symptom occurs, see "Error messages" below. If the problem cannot be resolved, contact your dealer or an authorized service center. See "Requesting...
User Manual
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... size mismatch Contact your dealer or an authorized service center. Contact your dealer or an authorized service center for assistance. 90 - If you still encounter problems after going through the corrective measures, please contact your dealer or an authorized service center. Keyboard error or no Contact your dealer or an authorized...
... size mismatch Contact your dealer or an authorized service center. Contact your dealer or an authorized service center for assistance. 90 - If you still encounter problems after going through the corrective measures, please contact your dealer or an authorized service center. Keyboard error or no Contact your dealer or an authorized...