WorkCentre M15/M15i User Guide
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... the software programs which are trademarks of other companies are hereby acknowledged. Copyright protection claimed includes all Xerox products mentioned in subsequent editions. Xerox®, The Document Company®, the digital X® and all forms and matters of copyrighted material... and information now allowed by Xerox Corporation. Product names and trademarks of Xerox Corporation. Changes, technical inaccuracies and typographical errors will be corrected in this publication are displayed on the screen, such as icons,...
... the software programs which are trademarks of other companies are hereby acknowledged. Copyright protection claimed includes all Xerox products mentioned in subsequent editions. Xerox®, The Document Company®, the digital X® and all forms and matters of copyrighted material... and information now allowed by Xerox Corporation. Product names and trademarks of Xerox Corporation. Changes, technical inaccuracies and typographical errors will be corrected in this publication are displayed on the screen, such as icons,...
WorkCentre M15/M15i User Guide
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Reports ...9-18 ControlCentre 5.0 9-20 10 Maintenance 10-1 Cleaning...10-2 Ordering Supplies 10-4 Customer Replaceable Units 10-5 11 Troubleshooting 11-1 General ...11-2 Fault Clearance 11-3 Calling the Welcome Center 11-12 LCD Error Messages 11-13 Resetting the Machine 11-21 12 Specifications 12-1 Introduction 12-2 Printer Specifications 12-3 Fax Specifications 12-4 Scanner and Copier Specifications 12-5 General Specifications 12-6 Media Specifications 12-7 13 Index 1 Xerox WorkCentre M15/M15i User Guide Page iii
Reports ...9-18 ControlCentre 5.0 9-20 10 Maintenance 10-1 Cleaning...10-2 Ordering Supplies 10-4 Customer Replaceable Units 10-5 11 Troubleshooting 11-1 General ...11-2 Fault Clearance 11-3 Calling the Welcome Center 11-12 LCD Error Messages 11-13 Resetting the Machine 11-21 12 Specifications 12-1 Introduction 12-2 Printer Specifications 12-3 Fax Specifications 12-4 Scanner and Copier Specifications 12-5 General Specifications 12-6 Media Specifications 12-7 13 Index 1 Xerox WorkCentre M15/M15i User Guide Page iii
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... supply source between Cassette and Bypass in Copy mode. When using the ADF. Xerox WorkCentre M15/M15i User Guide Page 3-7 Use to make two-sided copies. Product Overview Control Panel Overview WorkCentre M15i Pause PC Printing Copy/Fax/Scan Liquid Crystal Display (LCD) Job Status ...Menu/Exit Manual Group Manual Dial Clear/Clear All Stop Feature Keys Navigation Keys Error Display Enter Redial/ Pause Speed Dial Numeric ...
... supply source between Cassette and Bypass in Copy mode. When using the ADF. Xerox WorkCentre M15/M15i User Guide Page 3-7 Use to make two-sided copies. Product Overview Control Panel Overview WorkCentre M15i Pause PC Printing Copy/Fax/Scan Liquid Crystal Display (LCD) Job Status ...Menu/Exit Manual Group Manual Dial Clear/Clear All Stop Feature Keys Navigation Keys Error Display Enter Redial/ Pause Speed Dial Numeric ...
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... dial directory. Use to Standby mode. • Fax Mode - Use to return to clear an incorrect fax number. Illuminates when a system error occurs. Use to add a pause when storing a number in conjunction with the Menu button. When pressed again, the PC print job is ... a fax job to start a job. Use to multiple destinations. Use to adjust the resolution or sharpness of the image. Page 3-8 Xerox WorkCentre M15/M15i User Guide Product Overview ITEM Pause PC Printing Manual Group Manual Dial Redial/Pause Speed Dial Numeric Keypad Start Stop Clear/Clear All Resolution...
... dial directory. Use to Standby mode. • Fax Mode - Use to return to clear an incorrect fax number. Illuminates when a system error occurs. Use to add a pause when storing a number in conjunction with the Menu button. When pressed again, the PC print job is ... a fax job to start a job. Use to multiple destinations. Use to adjust the resolution or sharpness of the image. Page 3-8 Xerox WorkCentre M15/M15i User Guide Product Overview ITEM Pause PC Printing Manual Group Manual Dial Redial/Pause Speed Dial Numeric Keypad Start Stop Clear/Clear All Resolution...
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...when a system error occurs. Use to produce collated copies. Any operation originating from 25% to 400% when using the Document Glass, and 25% to adjust copy size from the PC should be cancelled at any time. Use to start a job. When using the ADF. Xerox WorkCentre M15/M15i User Guide ...and AutoFit features are also available. Original Type Use to display the menu map and a list of original being scanned. Product Overview WorkCentre M15 Pause PC Printing Menu/Exit Liquid Crystal Display (LCD) Clear/ Clear All Stop Feature Keys ITEM Feature Keys Pause PC Printing Numeric Keypad...
...when a system error occurs. Use to produce collated copies. Any operation originating from 25% to 400% when using the Document Glass, and 25% to adjust copy size from the PC should be cancelled at any time. Use to start a job. When using the ADF. Xerox WorkCentre M15/M15i User Guide ...and AutoFit features are also available. Original Type Use to display the menu map and a list of original being scanned. Product Overview WorkCentre M15 Pause PC Printing Menu/Exit Liquid Crystal Display (LCD) Clear/ Clear All Stop Feature Keys ITEM Feature Keys Pause PC Printing Numeric Keypad...
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... and returns to page "Fax Reports" on page 11-13. The Fax transmission is received, press [Stop] to "LCD Error Messages" on page 6-24 for details Xerox WorkCentre M15/M15i User Guide Page 6-11 If an error occurs during the transmission. Ø To confirm the cancellation, press [Stop] again. DEC - 2002 15:11 100% FAX...
... and returns to page "Fax Reports" on page 11-13. The Fax transmission is received, press [Stop] to "LCD Error Messages" on page 6-24 for details Xerox WorkCentre M15/M15i User Guide Page 6-11 If an error occurs during the transmission. Ø To confirm the cancellation, press [Stop] again. DEC - 2002 15:11 100% FAX...
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ERR Prints the report only if an error occurs. Schedule Job Information This list identifies the documents currently stored for printing this report: ON Prints the report after sending documents to... automatically. OFF No report is printed. Printing a Report Ø Press [Reports]. 'MSG. CONFIRM] Page 6-24 Xerox WorkCentre M15/M15i User Guide Can be set up to include specific information, or to print automatically. WorkCentre M15i REPORTS [MSG. Reception Journal This report contains information about recent transmission activities. CONFIRM' displays. Ø Press [...
ERR Prints the report only if an error occurs. Schedule Job Information This list identifies the documents currently stored for printing this report: ON Prints the report after sending documents to... automatically. OFF No report is printed. Printing a Report Ø Press [Reports]. 'MSG. CONFIRM] Page 6-24 Xerox WorkCentre M15/M15i User Guide Can be set up to include specific information, or to print automatically. WorkCentre M15i REPORTS [MSG. Reception Journal This report contains information about recent transmission activities. CONFIRM' displays. Ø Press [...
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... switch off the Power Save feature. Auto Journal l Use to enable a report with a minimum warm-up the code required to initiate fax reception from 0 to 9. Xerox WorkCentre M15/M15i User Guide Page 9-3 Receive Code l Use to setup up time. Set to OFF to switch off the transmission report feature. The machine remains ready... plugged into the machine's EXT jack. Machine Administration System Data Settings OPTION Paper Size l Use to set the options for outgoing fax jobs which encounter errors.
... switch off the Power Save feature. Auto Journal l Use to enable a report with a minimum warm-up the code required to initiate fax reception from 0 to 9. Xerox WorkCentre M15/M15i User Guide Page 9-3 Receive Code l Use to setup up time. Set to OFF to switch off the transmission report feature. The machine remains ready... plugged into the machine's EXT jack. Machine Administration System Data Settings OPTION Paper Size l Use to set the options for outgoing fax jobs which encounter errors.
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...number of redial attempts. Redial attempts can be set . Between 1 and 7 rings can be set , it is enabled. Page 9-4 Xerox WorkCentre M15/M15i User Guide If the received page is busy. Discard Size l When receiving a document as long as long or longer than the paper.... With Horizontal Reduction enabled, the machine reduces an incoming document along the vertical axis only. Machine Administration OPTION ECM Mode l Error Correction Mode(ECM) compensates for all fax transmission documents to be automatically scanned into memory. RX Reduction l When receiving a document...
...number of redial attempts. Redial attempts can be set . Between 1 and 7 rings can be set , it is enabled. Page 9-4 Xerox WorkCentre M15/M15i User Guide If the received page is busy. Discard Size l When receiving a document as long as long or longer than the paper.... With Horizontal Reduction enabled, the machine reduces an incoming document along the vertical axis only. Machine Administration OPTION ECM Mode l Error Correction Mode(ECM) compensates for all fax transmission documents to be automatically scanned into memory. RX Reduction l When receiving a document...
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... the faxes received. If a fax tone can be added to the beginning of each time any key is sounding, the machine will sound when an error occurs or a fax communication ends. If a passcode has been setup, when PRINT is selected the passcode is not detected, the machine sounds a ringing tone... is pressed. If a fax tone is required. l Use to set the receive mode, depending on the control panel, then lift the handset. Page 9-12 Xerox WorkCentre M15/M15i User Guide Machine Administration System Setup Options OPTION Receive Mode l Use to set a prefix dial number.
... the faxes received. If a fax tone can be added to the beginning of each time any key is sounding, the machine will sound when an error occurs or a fax communication ends. If a passcode has been setup, when PRINT is selected the passcode is not detected, the machine sounds a ringing tone... is pressed. If a fax tone is required. l Use to set the receive mode, depending on the control panel, then lift the handset. Page 9-12 Xerox WorkCentre M15/M15i User Guide Machine Administration System Setup Options OPTION Receive Mode l Use to set a prefix dial number.
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... - Communication Report Power Failure This report is printed out automatically when power is data loss due to the power failure. Automatically only if an error occurs during transmission (ERR) - Phonebook List This list shows all (OFF). Transmission This report shows information concerning transmission activities recently made . This ... up to include specific information or to monitor the machine and fax activity. The reports help to print automatically. Page 9-18 Xerox WorkCentre M15/M15i User Guide System Data List This list shows the status of the user-Enterable options.
... - Communication Report Power Failure This report is printed out automatically when power is data loss due to the power failure. Automatically only if an error occurs during transmission (ERR) - Phonebook List This list shows all (OFF). Transmission This report shows information concerning transmission activities recently made . This ... up to include specific information or to monitor the machine and fax activity. The reports help to print automatically. Page 9-18 Xerox WorkCentre M15/M15i User Guide System Data List This list shows the status of the user-Enterable options.
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11 Troubleshooting Ø General 11-2 Ø Fault Clearance 11-3 Ø Calling the Welcome Center 11-12 Ø LCD Error Messages 11-13 Ø Resetting the Machine 11-21 Xerox WorkCentre M15/M15i User Guide Page 11-1
11 Troubleshooting Ø General 11-2 Ø Fault Clearance 11-3 Ø Calling the Welcome Center 11-12 Ø LCD Error Messages 11-13 Ø Resetting the Machine 11-21 Xerox WorkCentre M15/M15i User Guide Page 11-1
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... together with any relevant error codes l For information on page 1-5. If the problem persists, contact the Xerox Welcome Center or the local Xerox representative. Customer Support Telephone Number The Xerox Welcome Center or local representative telephone number is provided when the WorkCentre M15/M15i is installed. For... the troubleshooting tables in the space below: Welcome Center or local representative Telephone Number: Xerox US Welcome Center: 1-800-821-2797 Xerox Canada Welcome Center: 1-800-93-XEROX (1-800-939-3769) Page 11-12 Xerox WorkCentre M15/M15i User Guide
... together with any relevant error codes l For information on page 1-5. If the problem persists, contact the Xerox Welcome Center or the local Xerox representative. Customer Support Telephone Number The Xerox Welcome Center or local representative telephone number is provided when the WorkCentre M15/M15i is installed. For... the troubleshooting tables in the space below: Welcome Center or local representative Telephone Number: Xerox US Welcome Center: 1-800-821-2797 Xerox Canada Welcome Center: 1-800-93-XEROX (1-800-939-3769) Page 11-12 Xerox WorkCentre M15/M15i User Guide
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"Document Jams" on page 11-11. Close the side cover until it back in the LSU (Laser Scanning Unit). Replace the Drum cartridge when copy/print quality is not installed. Clear the jam. Overheat The printer has overheated. If the problem persists, ... near the end of the page. Unplug the power cord and plug it cools down to the ADF. LSU Error A problem has occurred in . No Developer Cartridge The toner cartridge is degraded. Xerox WorkCentre M15/M15i User Guide Page 11-13 The machine will automatically return to standby mode when it back in the...
"Document Jams" on page 11-11. Close the side cover until it back in the LSU (Laser Scanning Unit). Replace the Drum cartridge when copy/print quality is not installed. Clear the jam. Overheat The printer has overheated. If the problem persists, ... near the end of the page. Unplug the power cord and plug it cools down to the ADF. LSU Error A problem has occurred in . No Developer Cartridge The toner cartridge is degraded. Xerox WorkCentre M15/M15i User Guide Page 11-13 The machine will automatically return to standby mode when it back in the...
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... Available Line Error Function Full No Answer MEANING SOLUTION Paper has jammed in the fuser area. Refer to "Paper Jams" on page 11-5. Clear the jam. Press [Start] ... been selected where only a single location number can be used, such as when adding locations for a Group. The memory has become full. Page 11-14 Xerox WorkCentre M15/M15i User Guide Paper has jammed in the paper feeding area. Take out the toner cartridge and gently shake it is waiting for the line...
... Available Line Error Function Full No Answer MEANING SOLUTION Paper has jammed in the fuser area. Refer to "Paper Jams" on page 11-5. Clear the jam. Press [Start] ... been selected where only a single location number can be used, such as when adding locations for a Group. The memory has become full. Page 11-14 Xerox WorkCentre M15/M15i User Guide Paper has jammed in the paper feeding area. Take out the toner cartridge and gently shake it is waiting for the line...
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...receptacle. CONDITION SUGGESTED SOLUTION The LCD does not turn on copies the image. If the problem still persists, clean the Drum Cartridge. Xerox WorkCentre M15/M15i User Guide Page 11-15 Follow the suggested solutions until the problem is light, use the Lighten/Darken button to lighten the ...code. Ensure the ON/OFF switch is in advance that original is positioned correctly on page 10-9. Troubleshooting DISPLAY Not Assigned Polling Error Line Busy MEANING SOLUTION The speed dial location selected has no defects are on the original, press the Lighten/Darken button to ...
...receptacle. CONDITION SUGGESTED SOLUTION The LCD does not turn on copies the image. If the problem still persists, clean the Drum Cartridge. Xerox WorkCentre M15/M15i User Guide Page 11-15 Follow the suggested solutions until the problem is light, use the Lighten/Darken button to lighten the ...code. Ensure the ON/OFF switch is in advance that original is positioned correctly on page 10-9. Troubleshooting DISPLAY Not Assigned Polling Error Line Busy MEANING SOLUTION The speed dial location selected has no defects are on the original, press the Lighten/Darken button to ...
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... even when copies are printed on page 10-9. Check with the party sending the fax that the problem is not due to a fault or operator error at the remote FAX. For example, dirty scan glass or dirty scan lamp. Paper is collated but not printed. Troubleshooting PROBLEM SUGGESTED SOLUTION The received... with the party sending the original that the original was placed correctly when scanned at the remote FAX. Ensure there enough toner. Page 11-20 Xerox WorkCentre M15/M15i User Guide
... even when copies are printed on page 10-9. Check with the party sending the fax that the problem is not due to a fault or operator error at the remote FAX. For example, dirty scan glass or dirty scan lamp. Paper is collated but not printed. Troubleshooting PROBLEM SUGGESTED SOLUTION The received... with the party sending the original that the original was placed correctly when scanned at the remote FAX. Ensure there enough toner. Page 11-20 Xerox WorkCentre M15/M15i User Guide
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... Features 6-8 Advanced Tab 9-23 Automatic Document Feeder (ADF) 6-2, 8-3 B Basic Troubleshooting Copier Problems Solution Chart 11-15 Faxing Problems Solution Chart 11-19 LCD Error Messages 11-13 Printing Problems Solution Chart 11-17 Resetting the machine 11-21 Solving Problems 11-15 Bypass Tray 5-5 C Calling for service 1-5 Calling the... Reduce/Enlarge 4-7 start 4-5 Copy Features 4-6 Copy quantity 4-4 Copying Procedure 4-2 Counters Information 9-25 Customer Replaceable Units 10-5 Drum Cartridge 10-9 Toner Cartridge 10-5 Customer support 1-5 Xerox WorkCentre M15/M15i User Guide Page Index-1
... Features 6-8 Advanced Tab 9-23 Automatic Document Feeder (ADF) 6-2, 8-3 B Basic Troubleshooting Copier Problems Solution Chart 11-15 Faxing Problems Solution Chart 11-19 LCD Error Messages 11-13 Printing Problems Solution Chart 11-17 Resetting the machine 11-21 Solving Problems 11-15 Bypass Tray 5-5 C Calling for service 1-5 Calling the... Reduce/Enlarge 4-7 start 4-5 Copy Features 4-6 Copy quantity 4-4 Copying Procedure 4-2 Counters Information 9-25 Customer Replaceable Units 10-5 Drum Cartridge 10-9 Toner Cartridge 10-5 Customer support 1-5 Xerox WorkCentre M15/M15i User Guide Page Index-1
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...20 Installing Drum and Toner Cartridges 2-6 Installing Software 2-16 Introduction 1-2 K Keypad Character Assignment 3-12 Keypad Dialing 6-14 L Laser Safety 1-10 LCD Error Messages 11-13 Page Index-2 Xerox WorkCentre M15/M15i User Guide Index D Date and Time, setting up 2-15, 9-11 Delay RX Poll / RX Poll 6-10 Delay... Job Status 6-12 E Editing Numbers or Names 2-14, 3-12, 9-10 Energy Star 1-18 Enter the Fax Number 6-4 Enter the quantity 4-4 Error Messages 11-13 Expected Toner Cartridge Life 10-5 F Fault Clearance 11-3 Fax 6-6 Dialing Methods 6-14 Lighten/Darken 6-7 Original Type 6-7 start 6-5 ...
...20 Installing Drum and Toner Cartridges 2-6 Installing Software 2-16 Introduction 1-2 K Keypad Character Assignment 3-12 Keypad Dialing 6-14 L Laser Safety 1-10 LCD Error Messages 11-13 Page Index-2 Xerox WorkCentre M15/M15i User Guide Index D Date and Time, setting up 2-15, 9-11 Delay RX Poll / RX Poll 6-10 Delay... Job Status 6-12 E Editing Numbers or Names 2-14, 3-12, 9-10 Energy Star 1-18 Enter the Fax Number 6-4 Enter the quantity 4-4 Error Messages 11-13 Expected Toner Cartridge Life 10-5 F Fault Clearance 11-3 Fax 6-6 Dialing Methods 6-14 Lighten/Darken 6-7 Original Type 6-7 start 6-5 ...
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Index LCD Error Messages 11-13 Printing Problems Solution Chart 11-17 Resetting the machine 11-21 Solving Problems 11-15 TX Poll 6-9 TX-RX JOURNAL 9-16 U User Interface 3-7 Using ControlCentre 5.0 9-21 Using the automatic document feeder 6-2, 8-3 Using the document glass 4-3, 6-3, 8-4 W Welcome 1-2 Welcome Center 1-5 Canada 1-5 US 1-5 Windows 2000/XP 7-5 Windows 95/98/Me 7-5 Windows NT 4.0 7-5 X Xerox Welcome Center 1-5 Xerox WorkCentre M15/M15i User Guide Page Index-5
Index LCD Error Messages 11-13 Printing Problems Solution Chart 11-17 Resetting the machine 11-21 Solving Problems 11-15 TX Poll 6-9 TX-RX JOURNAL 9-16 U User Interface 3-7 Using ControlCentre 5.0 9-21 Using the automatic document feeder 6-2, 8-3 Using the document glass 4-3, 6-3, 8-4 W Welcome 1-2 Welcome Center 1-5 Canada 1-5 US 1-5 Windows 2000/XP 7-5 Windows 95/98/Me 7-5 Windows NT 4.0 7-5 X Xerox Welcome Center 1-5 Xerox WorkCentre M15/M15i User Guide Page Index-5
