User Manual
Page 2
Contents Quick Guides Connecting the Samsung Smart Remote to the TV Using Smart Hub 2 Using Smart Hub Using Voice Interaction 3 Setting up Voice Interaction 3 Running Voice Interaction Connections Connecting an Antenna Connecting to the Internet 4 Connecting to your Internet network Troubleshooting Internet Connectivity Issues 6 Troubleshooting wired Internet connectivity issues 7 Troubleshooting wireless Internet connectivity issues Connecting Video Devices 8 Connecting with an HDMI cable 8 Connecting with a component cable (only for models with COMPONENT IN / AV IN) 9 Connecting with a ...
Contents Quick Guides Connecting the Samsung Smart Remote to the TV Using Smart Hub 2 Using Smart Hub Using Voice Interaction 3 Setting up Voice Interaction 3 Running Voice Interaction Connections Connecting an Antenna Connecting to the Internet 4 Connecting to your Internet network Troubleshooting Internet Connectivity Issues 6 Troubleshooting wired Internet connectivity issues 7 Troubleshooting wireless Internet connectivity issues Connecting Video Devices 8 Connecting with an HDMI cable 8 Connecting with a component cable (only for models with COMPONENT IN / AV IN) 9 Connecting with a ...
User Manual
Page 4
... malicious code 58 Scanning for viruses in real time 58 Viewing scan results Using Other Functions 59 Running the accessibility functions 59 Enabling voice guides for the visually impaired 59 Enabling audio for the video description function 60 Showing captions 60 Adjusting the menu transparency 60 White text on black background (high contrast) 61 Enlarging the font (for the visually impaired) 61 Learning about the remote control...
... malicious code 58 Scanning for viruses in real time 58 Viewing scan results Using Other Functions 59 Running the accessibility functions 59 Enabling voice guides for the visually impaired 59 Enabling audio for the video description function 60 Showing captions 60 Adjusting the menu transparency 60 White text on black background (high contrast) 61 Enlarging the font (for the visually impaired) 61 Learning about the remote control...
User Manual
Page 5
... Internet Read Before Playing Photo, Video, or Music Files 80 Limitations on use of photo, video, and music files 81 Supported external subtitles 81 Supported internal subtitles 82 Supported image formats and resolutions 82 Supported music formats and codecs 83 Supported video codecs Read After Installing the TV 85 Picture sizes and input signals 86 Installing an anti-theft lock 86 Read before setting up a wireless Internet connection Read Before Connecting a Computer (Supported Resolutions) 87 IBM 87 MAC 88 VESA...
... Internet Read Before Playing Photo, Video, or Music Files 80 Limitations on use of photo, video, and music files 81 Supported external subtitles 81 Supported internal subtitles 82 Supported image formats and resolutions 82 Supported music formats and codecs 83 Supported video codecs Read After Installing the TV 85 Picture sizes and input signals 86 Installing an anti-theft lock 86 Read before setting up a wireless Internet connection Read Before Connecting a Computer (Supported Resolutions) 87 IBM 87 MAC 88 VESA...
User Manual
Page 22
... on network conditions. To turn off the TV's speakers, set Sound Output to something other than TV Speaker. ●● An unusual noise coming from the audio device's manufacturer. ●● Digital audio is activated, unauthorized access may stop intermittently, depending on the same network. If this occurs, ask for assistance from a connected audio device while you do not need to "Read Before Connecting a Computer (Supported Resolutions)." ●...
... on network conditions. To turn off the TV's speakers, set Sound Output to something other than TV Speaker. ●● An unusual noise coming from the audio device's manufacturer. ●● Digital audio is activated, unauthorized access may stop intermittently, depending on the same network. If this occurs, ask for assistance from a connected audio device while you do not need to "Read Before Connecting a Computer (Supported Resolutions)." ●...
User Manual
Page 24
... Samsung Smart Remote - Using the Universal Remote." Directional pad (up /down to change the channel. Select Selects or runs a focused item. Use to change the channel, enter a PIN, enter a ZIP code, etc. CH (Channel) Move the button up or down /left /right). To see the Guide screen, press the button. Select numbers and then select Done to display extra information from the TV. If the Color Button appears with the wireless...
... Samsung Smart Remote - Using the Universal Remote." Directional pad (up /down to change the channel. Select Selects or runs a focused item. Use to change the channel, enter a PIN, enter a ZIP code, etc. CH (Channel) Move the button up or down /left /right). To see the Guide screen, press the button. Select numbers and then select Done to display extra information from the TV. If the Color Button appears with the wireless...
User Manual
Page 31
... picture mode that provides the best viewing experience. -- Sound Output You can view the current network and Internet status. -- You can use the following functions and features. ●● Settings When the focus is not available on the top of time. -- PIP While using a connected external device, you can quickly set period of the menu. Network You can select which speakers the TV uses for audio output. -- "" This function is not available on certain models...
... picture mode that provides the best viewing experience. -- Sound Output You can view the current network and Internet status. -- You can use the following functions and features. ●● Settings When the focus is not available on the top of time. -- PIP While using a connected external device, you can quickly set period of the menu. Network You can select which speakers the TV uses for audio output. -- "" This function is not available on certain models...
User Manual
Page 34
... is connected to install, and then press the Select button. "" You cannot play a game installed on a PC or another TV. You can see the installed games on a USB device. Installing and running a game Installing games 1. "" You can install or run it immediately. "" When the TV's internal memory is not available on the specific model. Using the GAMES Service Enjoy games provided with the downloaded game, select GAMES Controller. "" Availability depends on certain models in My Games...
... is connected to install, and then press the Select button. "" You cannot play a game installed on a PC or another TV. You can see the installed games on a USB device. Installing and running a game Installing games 1. "" You can install or run it immediately. "" When the TV's internal memory is not available on the specific model. Using the GAMES Service Enjoy games provided with the downloaded game, select GAMES Controller. "" Availability depends on certain models in My Games...
User Manual
Page 55
... in a picture-in the U.S.A. "" Supported picture sizes differ with the input signal. and Canada. Changing the picture size Settings Picture Picture Size Try Now You can watch your TV in specific geographical areas. "" This function is not available in -picture (PIP) window. "" The PIP function is only available under the following conditions: 1) The main screen's source is a Component or HDMI connection. 2) The input resolution is not covered by screen "burn in -picture (PIP) Settings Picture PIP While viewing video from an external device...
... in a picture-in the U.S.A. "" Supported picture sizes differ with the input signal. and Canada. Changing the picture size Settings Picture Picture Size Try Now You can watch your TV in specific geographical areas. "" This function is not available in -picture (PIP) window. "" The PIP function is only available under the following conditions: 1) The main screen's source is a Component or HDMI connection. 2) The input resolution is not covered by screen "burn in -picture (PIP) Settings Picture PIP While viewing video from an external device...
User Manual
Page 59
... an antenna or a cable output and is disconnected. Setting the clock using digital broadcast info Settings System Time Clock Clock Mode Auto "" This function works only when the TV's antenna jack is connected to the Internet though a local area network. Setting the current time Settings System Time Try Now You can view the current time on the broadcast signal, the displayed time may differ with the channel and signal. Setting the clock manually Settings System Time Clock Clock Mode Manual Clock Set "" Depending...
... an antenna or a cable output and is disconnected. Setting the clock using digital broadcast info Settings System Time Clock Clock Mode Auto "" This function works only when the TV's antenna jack is connected to the Internet though a local area network. Setting the current time Settings System Time Try Now You can view the current time on the broadcast signal, the displayed time may differ with the channel and signal. Setting the clock manually Settings System Time Clock Clock Mode Manual Clock Set "" Depending...
User Manual
Page 62
... 5.1-channel audio from an external device, connect the device to the TV via Anynet+ (HDMI-CEC) with the universal remote control. Connecting an external device through Anynet+ and using your TV screen using their menus Settings System Expert Settings Anynet+ (HDMI-CEC) 1. Anynet+ (HDMI-CEC) can take up to 3 of the same type) except for both Anynet+ and a universal remote control, the device can access the menu of the connected device on the connected external device. Turn...
... 5.1-channel audio from an external device, connect the device to the TV via Anynet+ (HDMI-CEC) with the universal remote control. Connecting an external device through Anynet+ and using your TV screen using their menus Settings System Expert Settings Anynet+ (HDMI-CEC) 1. Anynet+ (HDMI-CEC) can take up to 3 of the same type) except for both Anynet+ and a universal remote control, the device can access the menu of the connected device on the connected external device. Turn...
User Manual
Page 63
... it on a USB device, connect the USB device to Off. When the background update is completed, it if necessary. Updating the TV automatically Settings Support Software Update Auto Update If the TV is turned on automatically after a software update. Settings Support Software Update Try Now Updating the TV's software to the Internet, you are watching the TV. Otherwise, the TV will turn off and on . "" To update using a USB flash drive, download the update package from Samsung.com to...
... it on a USB device, connect the USB device to Off. When the background update is completed, it if necessary. Updating the TV automatically Settings Support Software Update Auto Update If the TV is turned on automatically after a software update. Settings Support Software Update Try Now Updating the TV's software to the Internet, you are watching the TV. Otherwise, the TV will turn off and on . "" To update using a USB flash drive, download the update package from Samsung.com to...
User Manual
Page 70
... help directly from a Samsung call center phone number, your TV's model number, your TV's software version, the Smart Hub info, and other information you may need to get service support from Samsung if you one support with your TV. Getting support through Remote Management Settings Support Remote Management Try Now To let Samsung Electronics diagnose your TV remotely when you ●● Perform a factory reset your TV ●● Install recommended firmware updates...
... help directly from a Samsung call center phone number, your TV's model number, your TV's software version, the Smart Hub info, and other information you may need to get service support from Samsung if you one support with your TV. Getting support through Remote Management Settings Support Remote Management Try Now To let Samsung Electronics diagnose your TV remotely when you ●● Perform a factory reset your TV ●● Install recommended firmware updates...
User Manual
Page 71
... factory reset functions. Testing the picture Settings Support Self Diagnosis Start Picture Test Before you encounter a problem with the picture, these steps may need to disable some of problems and solutions below, use the Picture Test to help resolve the problem. If the test results indicate that the problem is not correct or the black and white colors are connected to the terms and conditions for the service request. Diagnosing TV operational issues...
... factory reset functions. Testing the picture Settings Support Self Diagnosis Start Picture Test Before you encounter a problem with the picture, these steps may need to disable some of problems and solutions below, use the Picture Test to help resolve the problem. If the test results indicate that the problem is not correct or the black and white colors are connected to the terms and conditions for the service request. Diagnosing TV operational issues...
User Manual
Page 72
... a Channel If your Samsung TV appears to turn off after running the Auto Program function. If you are having problems powering on . Adjust the cable or satellite box's video output resolution to deliver HD (high definition) picture quality. Use HDMI or Component cables to 1080i or 720p. Problems Powering On If you have a cable or satellite box, confirm that it is not a malfunction. If you 're using a Component connection, make sure that the antenna cable or cable TV cable...
... a Channel If your Samsung TV appears to turn off after running the Auto Program function. If you are having problems powering on . Adjust the cable or satellite box's video output resolution to deliver HD (high definition) picture quality. Use HDMI or Component cables to 1080i or 720p. Problems Powering On If you have a cable or satellite box, confirm that it is not a malfunction. If you 're using a Component connection, make sure that the antenna cable or cable TV cable...
User Manual
Page 73
... the Component (Blue) input jack on the edge of the device (cable or satellite box, DVD, Blu-ray, etc.) connected to 16:9 Standard. Contact Samsung's Call Center for assistance. The picture is good but there is black and white. Reboot the connected device by disconnecting and then reconnecting the device's power cable. Go to TV Speaker. Set Settings Sound Sound Output to the Picture and then adjust the Picture Mode, Brightness, Sharpness, and Color settings...
... the Component (Blue) input jack on the edge of the device (cable or satellite box, DVD, Blu-ray, etc.) connected to 16:9 Standard. Contact Samsung's Call Center for assistance. The picture is good but there is black and white. Reboot the connected device by disconnecting and then reconnecting the device's power cable. Go to TV Speaker. Set Settings Sound Sound Output to the Picture and then adjust the Picture Mode, Brightness, Sharpness, and Color settings...
User Manual
Page 74
... cable connections, check the signal information. Settings Support Self Diagnosis Start Sound There Is a Problem with digital channels. Select Source to the TV. Caption) and change The picture is not receiving all channels. The picture quality is connected to the correct audio output connector on the external device. Confirm that the coaxial cable is securely connected to confirm that the audio cable is low. Make sure that the correct input source has been selected. The problem The speakers...
... cable connections, check the signal information. Settings Support Self Diagnosis Start Sound There Is a Problem with digital channels. Select Source to the TV. Caption) and change The picture is not receiving all channels. The picture quality is connected to the correct audio output connector on the external device. Confirm that the coaxial cable is securely connected to confirm that the audio cable is low. Make sure that the correct input source has been selected. The problem The speakers...
User Manual
Page 75
... the computer sound, connect external speakers to the audio output connection of 2.4 GHz. Contact your TV. This frequency is no audio. Check the network connection status ( Status). Note that communicate via the 5.0 GHz frequency. Try this ! Place the repeater halfway between your wireless router and your Internet service provider. Instead, use the 2.4 GHz frequency. The software update over the Internet has failed. Network The problem The "Mode Not Supported" message appears...
... the computer sound, connect external speakers to the audio output connection of 2.4 GHz. Contact your TV. This frequency is no audio. Check the network connection status ( Status). Note that communicate via the 5.0 GHz frequency. Try this ! Place the repeater halfway between your wireless router and your Internet service provider. Instead, use the 2.4 GHz frequency. The software update over the Internet has failed. Network The problem The "Mode Not Supported" message appears...
User Manual
Page 78
... along the top of time causes the panel to the touch after extended use. The "Mode Not Supported" message appears. When an external device is connected with an HDMI or Component cable, the Caption is only available for digital channels. Remove the base stand from touching the TV. The stand is hot. The TV is wobbly or crooked. Watching TV for the network settings, to full screen. This heat, however...
... along the top of time causes the panel to the touch after extended use. The "Mode Not Supported" message appears. When an external device is connected with an HDMI or Component cable, the Caption is only available for digital channels. Remove the base stand from touching the TV. The stand is hot. The TV is wobbly or crooked. Watching TV for the network settings, to full screen. This heat, however...
User Manual
Page 79
... normal and is set to Retail Mode, the TV's audio and video settings are mounting the TV to use . The Broadcasting cannot be accessed while you are automatically reset every 5 minutes. If the Usage Mode is not an acceptable cause for long term use . The TV ships with an HDMI or Component cable. and Canada. The problem The remote control and/ or voice control does not work. Try this...
... normal and is set to Retail Mode, the TV's audio and video settings are mounting the TV to use . The Broadcasting cannot be accessed while you are automatically reset every 5 minutes. If the Usage Mode is not an acceptable cause for long term use . The TV ships with an HDMI or Component cable. and Canada. The problem The remote control and/ or voice control does not work. Try this...
User Manual
Page 92
... certain models in specific geographical areas. If the wireless router supports WPS (Wi-Fi Protected Setup), you need to create a password using PBC (Push Button Configuration) or a PIN (Personal Identification Number). WPS automatically configures the SSID and WPA key settings. Read before setting up a wireless Internet connection Precautions for each TV model. To enable a wireless network's security system, you can connect the TV to your network using characters and numbers. Authentication Modes: WEP...
... certain models in specific geographical areas. If the wireless router supports WPS (Wi-Fi Protected Setup), you need to create a password using PBC (Push Button Configuration) or a PIN (Personal Identification Number). WPS automatically configures the SSID and WPA key settings. Read before setting up a wireless Internet connection Precautions for each TV model. To enable a wireless network's security system, you can connect the TV to your network using characters and numbers. Authentication Modes: WEP...