User's Guide
Page 16
... Tray 1 9.5 In Optional Tray 2 9.6 In the Fuser Area or Around the Toner Cartridge 9.7 In the Paper Exit Area 9.9 In the Multipurpose Tray 9.10 Tips for Avoiding Paper Jams 9.11 Clearing LCD Error Messages 9.12 Solving Other Problems 9.16 Paper Feeding Problems 9.16 Printing Problems 9.17 Printing Quality Problems 9.19 Copying Problems 9.24...
... Tray 1 9.5 In Optional Tray 2 9.6 In the Fuser Area or Around the Toner Cartridge 9.7 In the Paper Exit Area 9.9 In the Multipurpose Tray 9.10 Tips for Avoiding Paper Jams 9.11 Clearing LCD Error Messages 9.12 Solving Other Problems 9.16 Paper Feeding Problems 9.16 Printing Problems 9.17 Printing Quality Problems 9.19 Copying Problems 9.24...
User's Guide
Page 86
...be placed in the center of the tray. • Always load only the print materials specified in the Specifications on page C.6 to avoid paper jams and print quality problems. • Flatten any curl on postcards, envelopes, and labels before loading them into the Multipurpose tray. • When...of print material at a time in the Multipurpose tray. • To prevent paper jams, do not add paper when there is still paper in .) sized media on transparencies. If not, they may tear while exiting the machine. 5 After printing, fold away the paper support extension and close the Multipurpose...
...be placed in the center of the tray. • Always load only the print materials specified in the Specifications on page C.6 to avoid paper jams and print quality problems. • Flatten any curl on postcards, envelopes, and labels before loading them into the Multipurpose tray. • When...of print material at a time in the Multipurpose tray. • To prevent paper jams, do not add paper when there is still paper in .) sized media on transparencies. If not, they may tear while exiting the machine. 5 After printing, fold away the paper support extension and close the Multipurpose...
User's Guide
Page 206
... ADF. 2 Open the document cover and turn the release knob to remove the misfed documents from the document output tray. 9 TROUBLESHOOTING 9.3 NOTE: To prevent document jams, use the document glass for thick, thin, or mixed paper-type documents. 4 Align the left end of the ADF roller with the slot and push... the right end of the roller toward the document input tray ( 2 ). 5 Close the ADF cover. Exit Misfeed 1 Remove any , back into the right slot ( 1 ). Rotate the bushing on the right end of the ADF roller into the ADF.
... ADF. 2 Open the document cover and turn the release knob to remove the misfed documents from the document output tray. 9 TROUBLESHOOTING 9.3 NOTE: To prevent document jams, use the document glass for thick, thin, or mixed paper-type documents. 4 Align the left end of the ADF roller with the slot and push... the right end of the roller toward the document input tray ( 2 ). 5 Close the ADF cover. Exit Misfeed 1 Remove any , back into the right slot ( 1 ). Rotate the bushing on the right end of the ADF roller into the ADF.
User's Guide
Page 208
.... 9 TROUBLESHOOTING 9.5 Clearing Paper Jams When a paper jam occurs, "Paper Jam" appears on the display. In Tray 1 1 Open and close the front door. The jammed paper automatically exits the machine. Refer to locate and clear the paper jam. Message Paper Jam 0 Open/Close Door Paper Jam 1 Open/Close Door Paper Jam 2 Check Inside MP Tray Jam Location of Jam In the paper...
.... 9 TROUBLESHOOTING 9.5 Clearing Paper Jams When a paper jam occurs, "Paper Jam" appears on the display. In Tray 1 1 Open and close the front door. The jammed paper automatically exits the machine. Refer to locate and clear the paper jam. Message Paper Jam 0 Open/Close Door Paper Jam 1 Open/Close Door Paper Jam 2 Check Inside MP Tray Jam Location of Jam In the paper...
User's Guide
Page 212
If the paper does not exit, continue to step 6. 3 If there is any resistance and the paper does not move when you pull, or if you cannot see the paper in the front output tray, open the rear door. 9 TROUBLESHOOTING 9.9 Skip to step 2. 2 Gently pull the paper out of the front output tray. The jammed paper automatically exits the machine. In the Paper Exit Area 1 Open and close the front door.
If the paper does not exit, continue to step 6. 3 If there is any resistance and the paper does not move when you pull, or if you cannot see the paper in the front output tray, open the rear door. 9 TROUBLESHOOTING 9.9 Skip to step 2. 2 Gently pull the paper out of the front output tray. The jammed paper automatically exits the machine. In the Paper Exit Area 1 Open and close the front door.
User's Guide
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... Not Assigned Invalid Cartridge Or No Cartridge No. Check the display to use a approved cartridge. Paper has jammed in Standby mode; Paper has jammed in the paper tray has run out. paper exit area. You are doing the Add/ Cancel operation, but there are any scheduled jobs. Dial the number ...manually using the number keypad or assign the number. The paper in the Clear the jam. For storing a number, see if there are no...
... Not Assigned Invalid Cartridge Or No Cartridge No. Check the display to use a approved cartridge. Paper has jammed in Standby mode; Paper has jammed in the paper tray has run out. paper exit area. You are doing the Add/ Cancel operation, but there are any scheduled jobs. Dial the number ...manually using the number keypad or assign the number. The paper in the Clear the jam. For storing a number, see if there are no...
User's Guide
Page 219
...Different types of only one type, size, and weight. • If multiple sheets have caused a paper jam, clear the paper jam. See page 9.5. Remove paper from the tray and reload it exits from the paper tray and flex or fan the paper. • Humid conditions may occur and the recommended... solutions. The paper keeps jamming. • There is too thick. Paper Feeding Problems Condition Suggested solutions Paper is corrected. See...
...Different types of only one type, size, and weight. • If multiple sheets have caused a paper jam, clear the paper jam. See page 9.5. Remove paper from the tray and reload it exits from the paper tray and flex or fan the paper. • Humid conditions may occur and the recommended... solutions. The paper keeps jamming. • There is too thick. Paper Feeding Problems Condition Suggested solutions Paper is corrected. See...
Service Manual
Page 14
... Roller Misfeed 4-7 4.2.2 JAM0 (PAPER FEED AREA 4-8 4.2.3 JAM1 (FUSING AREA OR AROUND THE TONER CARTRIDGE AREA 4-9 4.2.4 JAM2 (PAPER EXIT AREA 4-10 4.2.5 BY-PASS TRAY JAM 4-11 4.3 PAPER FEED PROBLEMS 4-12 4.3.1 INCORRECT PRINT POSITION 4-12 4.3.2 JAM 0 4-12 4.3.3 JAM 1 4-13 4.3.4 JAM 2 4-13 4.3.5 MULTI-FEEDING 4-14 4.3.6 PAPER IN THE FUSING UNIT 4-14 4.3.7 PAPER BECOMES ROLLED AROUND THE OPC DRUM...
... Roller Misfeed 4-7 4.2.2 JAM0 (PAPER FEED AREA 4-8 4.2.3 JAM1 (FUSING AREA OR AROUND THE TONER CARTRIDGE AREA 4-9 4.2.4 JAM2 (PAPER EXIT AREA 4-10 4.2.5 BY-PASS TRAY JAM 4-11 4.3 PAPER FEED PROBLEMS 4-12 4.3.1 INCORRECT PRINT POSITION 4-12 4.3.2 JAM 0 4-12 4.3.3 JAM 1 4-13 4.3.4 JAM 2 4-13 4.3.5 MULTI-FEEDING 4-14 4.3.6 PAPER IN THE FUSING UNIT 4-14 4.3.7 PAPER BECOMES ROLLED AROUND THE OPC DRUM...
Service Manual
Page 90
B273 4-4 SM Jam 1 also occurs if the sensor is not actuated within a certain time. 2. Jam 2 occurs if the trailing edge of the paper does not pass the exit sensor within a certain time. 3. Jam 0 occurs if the sensor is not actuated within a certain time, after the leading edge of the paper activates the exit sensor. PAPER PATH 4.1.2 PRINTER PAPER PATH The machine feeds paper from the main cassette or by-pass tray when it receives a print command. The paper being fed passes the paper feed sensor. 1.
B273 4-4 SM Jam 1 also occurs if the sensor is not actuated within a certain time. 2. Jam 2 occurs if the trailing edge of the paper does not pass the exit sensor within a certain time. 3. Jam 0 occurs if the sensor is not actuated within a certain time, after the leading edge of the paper activates the exit sensor. PAPER PATH 4.1.2 PRINTER PAPER PATH The machine feeds paper from the main cassette or by-pass tray when it receives a print command. The paper being fed passes the paper feed sensor. 1.
Service Manual
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... could damage the internal mechanisms. Jam0 (Paper Feed Area) Jam1 (Fusing/Toner Cartridge) L T P FSeenesdor MP Sensor EXIT Sensor L T P FSeenesdor MP Sensor Jam2 (Paper Exit Area) B273T07.WMF B273T08.WMF By-pass Jam (By-pass Tray) EXIT Sensor EXIT Sensor L T P FSeenesdor MP Sensor B273T09.WMF L T P FSeenesdor FR MPSensor B273T10.WMF SM 4-5 B273 If you don't see...
... could damage the internal mechanisms. Jam0 (Paper Feed Area) Jam1 (Fusing/Toner Cartridge) L T P FSeenesdor MP Sensor EXIT Sensor L T P FSeenesdor MP Sensor Jam2 (Paper Exit Area) B273T07.WMF B273T08.WMF By-pass Jam (By-pass Tray) EXIT Sensor EXIT Sensor L T P FSeenesdor MP Sensor B273T09.WMF L T P FSeenesdor FR MPSensor B273T10.WMF SM 4-5 B273 If you don't see...
Service Manual
Page 93
... this type: 1. Load the documents into the ADF again. Turn the release knob [C] to remove the misfed documents from the exit area. 2. PAPER JAM CONDITIONS ADF Exit Misfeed Perform the following to remove a jam of this type: [A] 1. Open the document cover [A]. 2. Open the document cover and turn the release knob to release the document...
... this type: 1. Load the documents into the ADF again. Turn the release knob [C] to remove the misfed documents from the exit area. 2. PAPER JAM CONDITIONS ADF Exit Misfeed Perform the following to remove a jam of this type: [A] 1. Open the document cover [A]. 2. Open the document cover and turn the release knob to release the document...
Service Manual
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The jammed paper should automatically exit the machine. (Proceed to resume printing again. NOTE: If there is any resistance and the paper does not move when you pull, or if you .... Push the paper tray back to the machine until it straight out. 4. PAPER JAM CONDITIONS 4.2.2 JAM0 (PAPER FEED AREA) Perform the following to remove a jam of this area, proceed to the fuser area around the toner cartridge. Remove the jammed paper by gently pulling it snaps into place. 5. Open and close the front...
The jammed paper should automatically exit the machine. (Proceed to resume printing again. NOTE: If there is any resistance and the paper does not move when you pull, or if you .... Push the paper tray back to the machine until it straight out. 4. PAPER JAM CONDITIONS 4.2.2 JAM0 (PAPER FEED AREA) Perform the following to remove a jam of this area, proceed to the fuser area around the toner cartridge. Remove the jammed paper by gently pulling it snaps into place. 5. Open and close the front...
Service Manual
Page 96
... gently pulling it out of the front output tray. 4. Close the rear cover. 6. The jammed paper automatically exits the machine. Gently pull the paper out of this type: 1. PAPER JAM CONDITIONS 4.2.4 JAM2 (PAPER EXIT AREA) Perform the following to remove a jam of the front output tray. [A] [B] B273T19.WMF 3. Open and close the front cover to...
... gently pulling it out of the front output tray. 4. Close the rear cover. 6. The jammed paper automatically exits the machine. Gently pull the paper out of this type: 1. PAPER JAM CONDITIONS 4.2.4 JAM2 (PAPER EXIT AREA) Perform the following to remove a jam of the front output tray. [A] [B] B273T19.WMF 3. Open and close the front cover to...
Service Manual
Page 98
... SMPS PBA, Main PBA, and all rollers are misaligned or defective. 3. Cause Solution Defective feed sensor actuator Replace the defective actuator 4.3.2 JAM 0 Description: • Paper does not exit from the cassette. • Jam 0 appears when the paper feeds into the printer. Replace the solenoid. 2. Ensure all connectors. Replace any faulty components. Replace if...
... SMPS PBA, Main PBA, and all rollers are misaligned or defective. 3. Cause Solution Defective feed sensor actuator Replace the defective actuator 4.3.2 JAM 0 Description: • Paper does not exit from the cassette. • Jam 0 appears when the paper feeds into the printer. Replace the solenoid. 2. Ensure all connectors. Replace any faulty components. Replace if...
Service Manual
Page 99
...actuator feed. Disassemble then reassemble the actuator feed and spring. 4.3.4 JAM 2 Description: • Paper becomes jammed in front of, or inside, the fusing unit. • Paper becomes stuck in the discharge roller EXIT Sensor and in front of the pressure roller with dry gauze. It... may be defective. L T P FSeenesdor MP Sensor Cause 1. The exit sensor may remain open due to close the photosensor. Solution B273T08.WMF 1. Troubleshooting SM 4-13 B273 Paper becomes jammed in the fusing unit, after it passes through the actuator feed. PAPER FEED ...
...actuator feed. Disassemble then reassemble the actuator feed and spring. 4.3.4 JAM 2 Description: • Paper becomes jammed in front of, or inside, the fusing unit. • Paper becomes stuck in the discharge roller EXIT Sensor and in front of the pressure roller with dry gauze. It... may be defective. L T P FSeenesdor MP Sensor Cause 1. The exit sensor may remain open due to close the photosensor. Solution B273T08.WMF 1. Troubleshooting SM 4-13 B273 Paper becomes jammed in the fusing unit, after it passes through the actuator feed. PAPER FEED ...
Service Manual
Page 120
...This can also occur when sending a large, multiple paged, complex document. Load paper to see if there are no jobs waiting. Clear the jam. Select another speed dial number. There is no number assigned to it . Solution Delete unnecessary documents (delayed transmission, broadcast, polling etc.), or.... Delete the number after several attempts. The display shows scheduled jobs in the paper exit area. B273 4-34 SM Dial the number manually with another group dial location. The machine is jammed in stand-by mode, such as delayed fax. The job must be deleted and ...
...This can also occur when sending a large, multiple paged, complex document. Load paper to see if there are no jobs waiting. Clear the jam. Select another speed dial number. There is no number assigned to it . Solution Delete unnecessary documents (delayed transmission, broadcast, polling etc.), or.... Delete the number after several attempts. The display shows scheduled jobs in the paper exit area. B273 4-34 SM Dial the number manually with another group dial location. The machine is jammed in stand-by mode, such as delayed fax. The job must be deleted and ...
Service Manual
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... jobs. Troubleshooting SM 4-35 B273 The remote machine does not have enough memory to dial a previously busy station again. Load the document in the paper exit area, or the toner cartridge is not installed. Try again. The receiving machine does not answer, or the line is locked. The toner cartridge has... Jam1 or No cartridge Line busy Load document Scanner locked Stop pressed Toner empty replace toner Retry redial Description The priority fax job queue is jammed in the ADF and try again. The machine is loaded in the ADF. Clear the...
... jobs. Troubleshooting SM 4-35 B273 The remote machine does not have enough memory to dial a previously busy station again. Load the document in the paper exit area, or the toner cartridge is not installed. Try again. The receiving machine does not answer, or the line is locked. The toner cartridge has... Jam1 or No cartridge Line busy Load document Scanner locked Stop pressed Toner empty replace toner Retry redial Description The priority fax job queue is jammed in the ADF and try again. The machine is loaded in the ADF. Clear the...
Service Manual
Page 164
.... By-pass Tray Sensor Paper in the by-pass tray. after a specific time delay. The resistance value of sensing and the voltage value of the Exit Sensor. The signal is monitored by the signal "FAN SMPS, CON223 bit" of creating the image after paper is fed. DC Fan/Solenoid Driving These... Paper Empty Sensor The Paper Empty Sensor (photointerrupter) is monitored by the paper pick-up and MP signals. A message shows on the operation panel if a jam status is paper present in the mainframe). Paper is fed from the by-pass tray if there is detected.
.... By-pass Tray Sensor Paper in the by-pass tray. after a specific time delay. The resistance value of sensing and the voltage value of the Exit Sensor. The signal is monitored by the signal "FAN SMPS, CON223 bit" of creating the image after paper is fed. DC Fan/Solenoid Driving These... Paper Empty Sensor The Paper Empty Sensor (photointerrupter) is monitored by the paper pick-up and MP signals. A message shows on the operation panel if a jam status is paper present in the mainframe). Paper is fed from the by-pass tray if there is detected.
