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Ricoh Aficio MP C2551 Support Question

Ricoh Aficio MP C2551 Support Question

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Question posted by janp on March 28th, 2012

Paper Jams

Almost every day, at least once a day, our Aficio has a paper jam from the first paper tray.  The paper jams as it is drawn into the door panel on the right side of the machine - it never gets to the point of being printed. Is there someting I can do to keep this from happening or does it need an adjustment of some kind? 

Current Answers

Answer #1: Posted by freginold on March 28th, 2012 7:02 PM
This answer was accepted by the poster of the original question.
freginold

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There are many different things that could be causing your paper jams.  It could be a dirty or worn out feed roller, a dirty registration sensor, or the paper guides in the tray might not be flush against the paper stack.  It could also be a bad clutch or motor somewhere in the transport section of the copier.

Related Ricoh Aficio MP C2551 Manual Pages

Quick Use Guide - Page 3

Numerical Key pad (Input of number of copies needed / Dialing Fax numbers) 8. Start button (Used to Copier Mode) 2. Copy button (Changes the Operation Panel to Start Copy, Fax & Scan) 10. Printer button (Access to Facsimile Mode) 4. Clear/Stop button (Stops the current Job / Clears the Page count / Fax Number) 9. ...
Quick Use Guide - Page 5

Continued Making a Copy: Paper Size (default is Auto) Select "Paper Size" if different than Auto Select You can also determine if the machine needs paper by checking the icons above the Paper size buttons 2 sided to 2 sided copies 1 sided to 2 sided copies 5
Quick Use Guide - Page 8

Select "Manual Entry" on Touch Panel to Fax Mode. Chapter 4: Sending a Fax Select the Facsimile button to switch to enter a fax number. Type your fax number including 9 to get an outside line, select "OK" at the top . (You can use the Touch panel or the Numerical keyboard) Your number will be displayed. Press the "green" Start button Your Fax will then be Sent. 8
Quick Use Guide - Page 12

... "OK" your computer Continued Locked Print (Secure Print) Retrieving a Locked Print Job (Secure Print) select the Printer button located on the left sideof the Operation Panel. Continued Printing from your job will then print.
Quick Use Guide - Page 14

... print driver. Continued Printing from your Computer Printing to the Bypass Tray (Manual Feed Tray) Select the "Properties" button on , paper source you would like the selected from. Select the "Paper Tab" at the top of the window On the "Paper Tab" select "Input tray" and "Type", this will allow to select the type of media...
Quick Use Guide - Page 15

... you to print Lables, letterhead, Heavy Card Stock (Think) & Printable Tabs 15 Note: This process is also be used to place paper in the "Bypass tray" Once paper is asking you walk up the printer select the "Printer" button You will see the following message come up on the screen, this message is...
Quick Use Guide - Page 16

Select the letter that corresponds with your last name, next use the arrow key to find your name Select your scan to E‐mail Select the Scanner button located on the right side of the Operations Panel To complete your name from the list Press the "Start" Button on the left sideof the Operation Panel. Chapter 6 Scan to E‐mail Scanning to email. 16
Quick Use Guide - Page 17

Button on the left sideof the Operation Panel. Continued Scanning to E‐Mail How to Look up your last name, Select "OK" 17 Select "Name" button on the touch panel Type in part or all of your name in the address book Select the Scanner button located on the touch panel. Select the "Search Dest."
Quick Use Guide - Page 18

Continued Scanning to email. 18 Once you select "OK' you will see your scan to E‐Mail Select "Start Search" button Select a your e‐mail address on the right side of the Operations Panel To complete your e‐mail address on the main screen Press the Start Button on the touch panel then press "OK".
Quick Use Guide - Page 19

... the address book, select manual entry Enter the full e‐mail address and press "OK" your e‐mail address Press the Start Button on the right To complete on the left sideof the Operation Panel. Once you select "OK' you will see your scan to email.

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