User's Guide
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Contents Print cartridges ...61 Toner waste container ...62 Fuser and ITU ...62 Recycling Lexmark products ...63 Chapter 5: Clearing paper jams 64 Identifying jams ...64 Access doors and trays ...65 Understanding jam messages ...66 Clearing the entire paper path ...67 ...
Contents Print cartridges ...61 Toner waste container ...62 Fuser and ITU ...62 Recycling Lexmark products ...63 Chapter 5: Clearing paper jams 64 Identifying jams ...64 Access doors and trays ...65 Understanding jam messages ...66 Clearing the entire paper path ...67 ...
User's Guide
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... Cyan high yield Return Program print cartridge • Magenta high yield Return Program print cartridge • Yellow high yield Return Program print cartridge C782 • • • Black high yield print cartridge Cyan extra high yield print cartridge Magenta extra high yield print cartridge Yellow extra ... 40X1666 Toner waste container 62 To order a new toner waste container, order part number 10B3100. Fuser and ITU Refer to the part number listed on the fuser or ITU for the appropriate reordering number for these items. Ordering a fuser Note: When the 87 Fuser Life Warning ...
... Cyan high yield Return Program print cartridge • Magenta high yield Return Program print cartridge • Yellow high yield Return Program print cartridge C782 • • • Black high yield print cartridge Cyan extra high yield print cartridge Magenta extra high yield print cartridge Yellow extra ... 40X1666 Toner waste container 62 To order a new toner waste container, order part number 10B3100. Fuser and ITU Refer to the part number listed on the fuser or ITU for the appropriate reordering number for these items. Ordering a fuser Note: When the 87 Fuser Life Warning ...
User's Guide
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...the 83.yy ITU life warning message appears on the publications CD Ordering staple cartridges Staple cartridges hold 3,000 staples. Recycling Lexmark products To return Lexmark products to order an image transfer unit. Recycling Lexmark products 63 Use part number 40X1680 to Lexmark for recycling:... 1 Visit our Web site: www.lexmark.com/recycle 2 Follow the instructions on the...
...the 83.yy ITU life warning message appears on the publications CD Ordering staple cartridges Staple cartridges hold 3,000 staples. Recycling Lexmark products To return Lexmark products to order an image transfer unit. Recycling Lexmark products 63 Use part number 40X1680 to Lexmark for recycling:... 1 Visit our Web site: www.lexmark.com/recycle 2 Follow the instructions on the...
Help Menu Pages
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Supplies Menu Cyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Waste Toner Box Fuser ITU Paper Menu Default Source Paper Size/Type Configure MP Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Universal Setup Bin Setup Reports Menu ...
Supplies Menu Cyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Waste Toner Box Fuser ITU Paper Menu Default Source Paper Size/Type Configure MP Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Universal Setup Bin Setup Reports Menu ...
Help Menu Pages
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..., toner waste containers, fusers, or image transfer units (ITU). Print cartridges Visit the lexmark Web site at www.lexmark.com for these items. Fuser or ITU Refer to the part number listed on the fuser or ITU for the appropriate reordering number for print cartridge ordering information. C780 / C782 C782 • Black print cartridge • Cyan print...
..., toner waste containers, fusers, or image transfer units (ITU). Print cartridges Visit the lexmark Web site at www.lexmark.com for these items. Fuser or ITU Refer to the part number listed on the fuser or ITU for the appropriate reordering number for print cartridge ordering information. C780 / C782 C782 • Black print cartridge • Cyan print...
Help Menu Pages
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Change cartridge 46 mm (1.8 in .) Change fuser 120 mm (4.7 in.) Change fuser 148 mm (5.8 in.) Change cartridge 93.3 mm (3.7 in.) Change ITU transfer roll 59.4 mm (2.3 in.) Change ITU 101 mm (4.0 in .) For example, the distance between these two marks represents a repeating defect that occurs every 93.3 mm, which particular part is the...
Change cartridge 46 mm (1.8 in .) Change fuser 120 mm (4.7 in.) Change fuser 148 mm (5.8 in.) Change cartridge 93.3 mm (3.7 in.) Change ITU transfer roll 59.4 mm (2.3 in.) Change ITU 101 mm (4.0 in .) For example, the distance between these two marks represents a repeating defect that occurs every 93.3 mm, which particular part is the...
Service Manual
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... Conventions xx General information 1-1 Models 1-1 Tools required for service 1-1 Options and features 1-2 Options for all models 1-2 Options for C772 and C782 (310 and 410 1-2 Printer specifications 1-4 Power and performance 1-7 Media specifications 1-9 Media guidelines 1-17 Paper 1-17 Paper characteristics 1-18 Unacceptable...Symptom table-StapleSmart finisher 2-5 Service error code and paper jam message table 2-7 Service checks 2-14 100.01 ITU error service check 2-14 100.02 ITU error service check 2-17 122.01 error code service check 2-18 122.02 error code service check 2-...
... Conventions xx General information 1-1 Models 1-1 Tools required for service 1-1 Options and features 1-2 Options for all models 1-2 Options for C772 and C782 (310 and 410 1-2 Printer specifications 1-4 Power and performance 1-7 Media specifications 1-9 Media guidelines 1-17 Paper 1-17 Paper characteristics 1-18 Unacceptable...Symptom table-StapleSmart finisher 2-5 Service error code and paper jam message table 2-7 Service checks 2-14 100.01 ITU error service check 2-14 100.02 ITU error service check 2-17 122.01 error code service check 2-18 122.02 error code service check 2-...
Service Manual
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... mode menus 3-7 Exiting the Diagnostics mode 3-9 REGISTRATION 3-10 ALIGNMENT MENU 3-11 Setting alignment for color 3-11 Drift Sensors 3-12 MISC TESTS 3-13 Toggle ITU 3-13 Belt Tracking (ITU 4th point adjustment 3-13 Printhead Inst 3-14 PRINT TESTS 3-14 Print Tests (input sources 3-14 Print Quality Pgs 3-15 HARDWARE TESTS 3-15 LCD Test...
... mode menus 3-7 Exiting the Diagnostics mode 3-9 REGISTRATION 3-10 ALIGNMENT MENU 3-11 Setting alignment for color 3-11 Drift Sensors 3-12 MISC TESTS 3-13 Toggle ITU 3-13 Belt Tracking (ITU 4th point adjustment 3-13 Printhead Inst 3-14 PRINT TESTS 3-14 Print Tests (input sources 3-14 Print Quality Pgs 3-15 HARDWARE TESTS 3-15 LCD Test...
Service Manual
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... bottom duct removal 4-45 Fuser drive assembly removal 4-46 Fuser fan removal 4-46 Fuser top duct removal 4-47 Inner system board shield removal 4-48 ITU assembly removal 4-49 ITU drive assembly removal 4-52 LVPS assembly removal 4-53 Media size sensing assembly removal 4-55 Media size sensing board removal 4-58 Multipurpose feeder (MPF...
... bottom duct removal 4-45 Fuser drive assembly removal 4-46 Fuser fan removal 4-46 Fuser top duct removal 4-47 Inner system board shield removal 4-48 ITU assembly removal 4-49 ITU drive assembly removal 4-52 LVPS assembly removal 4-53 Media size sensing assembly removal 4-55 Media size sensing board removal 4-58 Multipurpose feeder (MPF...
Service Manual
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... 5-28 Preventive maintenance 6-1 Safety inspection guide 6-1 Scheduled maintenance 6-1 Standard fusers 6-1 ITU Maintenance kits 6-1 Lubrication specifications 6-2 Lubrication for replacement motors 6-2 Fuser drive assembly 6-2 Cartridge drive assembly 6-3 ITU drive assembly 6-3 Parts catalog 7-1 How to use this parts catalog 7-1 Assembly 1:... 500-Sheet integrated tray 7-20 Assembly 14: Autocompensator assembly 7-21 Assembly 15: ITU assembly 7-22 Assembly 16: ITU drive assembly 7-23 Assembly 17: ITU loading 7-24 Assembly 18: Waste toner 7-26 Assembly 19: BOR drive assembly 7-...
... 5-28 Preventive maintenance 6-1 Safety inspection guide 6-1 Scheduled maintenance 6-1 Standard fusers 6-1 ITU Maintenance kits 6-1 Lubrication specifications 6-2 Lubrication for replacement motors 6-2 Fuser drive assembly 6-2 Cartridge drive assembly 6-3 ITU drive assembly 6-3 Parts catalog 7-1 How to use this parts catalog 7-1 Assembly 1:... 500-Sheet integrated tray 7-20 Assembly 14: Autocompensator assembly 7-21 Assembly 15: ITU assembly 7-22 Assembly 16: ITU drive assembly 7-23 Assembly 17: ITU loading 7-24 Assembly 18: Waste toner 7-26 Assembly 19: BOR drive assembly 7-...
Service Manual
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... print darkness and toner savings. 5061 Automatic calibration The printer performs an automatic calibration under the Print Quality menu or through the Lexmark PostScript driver. Color level 4 and level 5 are available: • Auto (default): Applies different color correction to each object... last calibration. • Approximately every 500 pages, at the end of a job • After changing a print cartridge • After changing an image transfer unit (ITU) A manual calibration can be initiated by selecting Color Adjust from default (color) 1 -50% -50% 2 -30% -30% 3 -15% -15% 4...
... print darkness and toner savings. 5061 Automatic calibration The printer performs an automatic calibration under the Print Quality menu or through the Lexmark PostScript driver. Color level 4 and level 5 are available: • Auto (default): Applies different color correction to each object... last calibration. • Approximately every 500 pages, at the end of a job • After changing a print cartridge • After changing an image transfer unit (ITU) A manual calibration can be initiated by selecting Color Adjust from default (color) 1 -50% -50% 2 -30% -30% 3 -15% -15% 4...
Service Manual
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Acronyms BLDC BOR C CSU DIMM DRAM EDO EP EPROM ESD FRU GB HCIT HCOF HVPS ITU K LASER LCD LED LVPS M MROM MS NVRAM OEM OPT PC pel, pixel POR POST PSD PWM RIP ROM SDRAM SIMM SRAM TPS UPR V ac V dc ...
Acronyms BLDC BOR C CSU DIMM DRAM EDO EP EPROM ESD FRU GB HCIT HCOF HVPS ITU K LASER LCD LED LVPS M MROM MS NVRAM OEM OPT PC pel, pixel POR POST PSD PWM RIP ROM SDRAM SIMM SRAM TPS UPR V ac V dc ...
Service Manual
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...new or different toner cartridge has been installed. • The printer detects at power on when the cover is closed that a new or different ITU has been installed. • The printer detects at power on that the fuser temperature is below 60° C. • When coming out...posted such as a defective cartridge, Return Program information, or missing cartridge. • Any applicable maintenance messages display such as 80 Fuser Maintenance or 83 ITU Maintenance. • One of a clock face appears on the display. 8. While loading code, dots scroll across the display. 6. The redrive exit ...
...new or different toner cartridge has been installed. • The printer detects at power on when the cover is closed that a new or different ITU has been installed. • The printer detects at power on that the fuser temperature is below 60° C. • When coming out...posted such as a defective cartridge, Return Program information, or missing cartridge. • Any applicable maintenance messages display such as 80 Fuser Maintenance or 83 ITU Maintenance. • One of a clock face appears on the display. 8. While loading code, dots scroll across the display. 6. The redrive exit ...
Service Manual
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...error code and paper jam message table Error codes and paper jam messages Error code Action User attendance messages 1xx service errors 100.01 ITU Error 100.02 ITU Error 100.xx (.03 through.99) 106.xx Printhead Error 107.xx Printhead Error 108.xx Printhead Error 109.xx Printhead Error 122... "122.04 error code service check" on page 2-20. Go to "System board" on page 5-8. Go to "System board" on page 5-8. Diagnostic information 2-7 Replace the ITU assembly. Check for the correct installation of all the cables to the system board assembly and to "122.05 and 122.06 error code service...
...error code and paper jam message table Error codes and paper jam messages Error code Action User attendance messages 1xx service errors 100.01 ITU Error 100.02 ITU Error 100.xx (.03 through.99) 106.xx Printhead Error 107.xx Printhead Error 108.xx Printhead Error 109.xx Printhead Error 122... "122.04 error code service check" on page 2-20. Go to "System board" on page 5-8. Go to "System board" on page 5-8. Diagnostic information 2-7 Replace the ITU assembly. Check for the correct installation of all the cables to the system board assembly and to "122.05 and 122.06 error code service...
Service Manual
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..." on page 2-25. If this does not fix the problem, replace the system board. If this does not fix the problem, replace the system board. ITU belt motor error-go to "122.11 error code service check" on page 4-83. Fuser motor error-replace the fuser drive assembly. See "System board...
..." on page 2-25. If this does not fix the problem, replace the system board. If this does not fix the problem, replace the system board. ITU belt motor error-go to "122.11 error code service check" on page 4-83. Fuser motor error-replace the fuser drive assembly. See "System board...
Service Manual
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...completed, the portion of option to access the jammed media. The system board may cause this type of support before replacing the system board. See "ITU assembly removal" on page 2-47. Open the door of error. If this type of the bin to access the jammed media. The system board may...to "272.xx paper jam service check" on to "900.xx RIP Software Error service check" on page 2-51. Unrecoverable TPS Sensor Error-Replace the ITU assembly. Press to access the jammed pages. Check stapler are removed, the printer will not be stapled. Turn the printer off and on page 2-49...
...completed, the portion of option to access the jammed media. The system board may cause this type of support before replacing the system board. See "ITU assembly removal" on page 2-47. Open the door of error. If this type of the bin to access the jammed media. The system board may...to "272.xx paper jam service check" on to "900.xx RIP Software Error service check" on page 2-51. Unrecoverable TPS Sensor Error-Replace the ITU assembly. Press to access the jammed pages. Check stapler are removed, the printer will not be stapled. Turn the printer off and on page 2-49...
Service Manual
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... another memory option is bad. 5061 Error codes and paper jam messages (continued) Error code Action 921.xx Registration Unrecoverable Registration Sensor Error-Replace the ITU assembly. The location of the failure is an error in the memory installed in the memory option slot 1 on page 2-64. 957.xx System ...page 2-60. 943.xx TMC Error- See "System board removal" on page 4-68. 954.xx NVRAM Failure NVRAM chip failure-Replace the system board. See "ITU assembly removal" on page 4-49. 925.02 Fan Stalled Fuser fan-Go to "925.02 error code service check" on page 2-54. 926.01 Fan...
... another memory option is bad. 5061 Error codes and paper jam messages (continued) Error code Action 921.xx Registration Unrecoverable Registration Sensor Error-Replace the ITU assembly. The location of the failure is an error in the memory installed in the memory option slot 1 on page 2-64. 957.xx System ...page 2-60. 943.xx TMC Error- See "System board removal" on page 4-68. 954.xx NVRAM Failure NVRAM chip failure-Replace the system board. See "ITU assembly removal" on page 4-49. 925.02 Fan Stalled Fuser fan-Go to "925.02 error code service check" on page 2-54. 926.01 Fan...
Service Manual
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... check" on page 2-90 or "StapleSmart finisher service check" on page 2-71. • Output Expander or StapleSmart finisher-Output bin x (where x=1). The ITU has an optical sensor that watches for the device indicated. To assist the printer in the center before signal loss, it is important to view... before signal loss, it refers to the buffer. First, the belt has tracked too far to see the belt signal and will post a 100.02 ITU Error. See "500-sheet drawer option service check" on page 2-111. • 5-Bin Mailbox-Output bin x (where x=1 through 5). There are several causes...
... check" on page 2-90 or "StapleSmart finisher service check" on page 2-71. • Output Expander or StapleSmart finisher-Output bin x (where x=1). The ITU has an optical sensor that watches for the device indicated. To assist the printer in the center before signal loss, it is important to view... before signal loss, it refers to the buffer. First, the belt has tracked too far to see the belt signal and will post a 100.02 ITU Error. See "500-sheet drawer option service check" on page 2-111. • 5-Bin Mailbox-Output bin x (where x=1 through 5). There are several causes...
Service Manual
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... the front paper jam door above the integrated paper tray 1. Diagnostic information 2-15 5061 Step 2 Actions and questions Check the ITU release lever for a 100.01 ITU Error. Is the cable seated correctly? When locked, the lever should turn slowly and smoothly for approximately 8 seconds before the... operation. Go to step 5 Reinstall the cable correctly. The gear should be seen by opening and lowering the MPF assembly. If 100.01 ITU Error is not required to step 6. Undue pressure is displayed, go to operate the lever. Go to step 4 4 Check the display error...
... the front paper jam door above the integrated paper tray 1. Diagnostic information 2-15 5061 Step 2 Actions and questions Check the ITU release lever for a 100.01 ITU Error. Is the cable seated correctly? When locked, the lever should turn slowly and smoothly for approximately 8 seconds before the... operation. Go to step 5 Reinstall the cable correctly. The gear should be seen by opening and lowering the MPF assembly. If 100.01 ITU Error is not required to step 6. Undue pressure is displayed, go to operate the lever. Go to step 4 4 Check the display error...
Service Manual
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... Check to step 13 correctly at connector location J16 on the system board. Go to step 12 Install the cable correctly. 12 Make sure the ITU autoconnect cable is installed Go to see if the printer is setting on the system board. Is the printer setting on page 4-89. 2-16.... 1. System board. See "System board removal" on a solid, flat surface? 5061 Step 8 Actions and questions Check to see if the ITU drive motor is turning during POR. Is the ITU drive motor turning? the following FRUs in the connector plate. Observe the gear on page 4-52. Yes Go to step 10...
... Check to step 13 correctly at connector location J16 on the system board. Go to step 12 Install the cable correctly. 12 Make sure the ITU autoconnect cable is installed Go to see if the printer is setting on the system board. Is the printer setting on page 4-89. 2-16.... 1. System board. See "System board removal" on a solid, flat surface? 5061 Step 8 Actions and questions Check to see if the ITU drive motor is turning during POR. Is the ITU drive motor turning? the following FRUs in the connector plate. Observe the gear on page 4-52. Yes Go to step 10...