Clearing Jams Guide
Page 2
..., go to step 2. 2 Open both the upper right and the lower right access doors (Areas K and L). 2 Reinstall the duplex mechanism in the rollers under the image transfer unit. Remove jams in the printer. Area T 1 Carefully open trays 2 through 4. 2 Remove jams from the rollers, and then close tray 1. Area D 1 Open the front access...
..., go to step 2. 2 Open both the upper right and the lower right access doors (Areas K and L). 2 Reinstall the duplex mechanism in the rollers under the image transfer unit. Remove jams in the printer. Area T 1 Carefully open trays 2 through 4. 2 Remove jams from the rollers, and then close tray 1. Area D 1 Open the front access...
Clearing Jams Guide
Page 3
...c Place the cartridges on the cartridge handhold. Make sure to clear the entire width of the paper path. 5 Remove all the way. 7 Remove the image transfer unit. They slide toward the center to release the fuser. 10 Slide the latches out, and then pull up the fuser roller cover and remove...off the guides. a Pull up slightly on a clean, flat surface out of direct light. 6 Lift up to refasten them. 11 Close the doors. Clearing image transfer unit jams 1 Open the front access door and the left access door and the front access door. If the jam persists, continue with step 4. 6 Release...
...c Place the cartridges on the cartridge handhold. Make sure to clear the entire width of the paper path. 5 Remove all the way. 7 Remove the image transfer unit. They slide toward the center to release the fuser. 10 Slide the latches out, and then pull up the fuser roller cover and remove...off the guides. a Pull up slightly on a clean, flat surface out of direct light. 6 Lift up to refasten them. 11 Close the doors. Clearing image transfer unit jams 1 Open the front access door and the left access door and the front access door. If the jam persists, continue with step 4. 6 Release...
Clearing Jams Guide
Page 4
...administrator or Help desk if you still need more assistance. Warning: Do not touch the transfer belt. If you need help 1 Turn the printer off and then back on the handle. 9 Insert the image transfer unit back into place. a Align the guides with the insertion grooves and gently slide ...in place. 11 Close the printer door. 12 Turn the printer on a clean, flat surface. c Slide the image transfer unit out and place it on . The printer returns to unlock the image transfer unit. 8 Look inside the printer. Reinstall all torn paper or other jams. c Lower the lever to its ...
...administrator or Help desk if you still need more assistance. Warning: Do not touch the transfer belt. If you need help 1 Turn the printer off and then back on the handle. 9 Insert the image transfer unit back into place. a Align the guides with the insertion grooves and gently slide ...in place. 11 Close the printer door. 12 Turn the printer on a clean, flat surface. c Slide the image transfer unit out and place it on . The printer returns to unlock the image transfer unit. 8 Look inside the printer. Reinstall all torn paper or other jams. c Lower the lever to its ...
Troubleshooting Guide
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...; Quality menu. Hold them . 2 Invoke a Color Adjust operation from another color area. Streaked horizontal lines Replace the print cartridge, the transfer roller, the image transfer unit, or fuser as needed. For more information, see the Menus and Messages Guide Blank pages feed into the output bin. Repeating defects ... tray are not set to the appropriate position for the size paper loaded. See the Card Stock & Label Guide available on the Lexmark Web site at the front of the appropriate area or has been superimposed over another tray. • Replace the print cartridge that ...
...; Quality menu. Hold them . 2 Invoke a Color Adjust operation from another color area. Streaked horizontal lines Replace the print cartridge, the transfer roller, the image transfer unit, or fuser as needed. For more information, see the Menus and Messages Guide Blank pages feed into the output bin. Repeating defects ... tray are not set to the appropriate position for the size paper loaded. See the Card Stock & Label Guide available on the Lexmark Web site at the front of the appropriate area or has been superimposed over another tray. • Replace the print cartridge that ...
Troubleshooting Guide
Page 5
... the printer paper type, paper texture, and paper weight settings match the type of paper you are using . • Replace the image transfer unit and transfer roller. • Replace the fuser. For paper less than 20 lb bond (75 g/m2), choose the Light setting. Transparency print ...manufacturer. • Make sure the Paper Type setting is set to the color displayed on the control panel. • Replace the transfer roller. • Replace the image transfer unit. • Replace the fuser. • Call for service. Toner specks • Replace the print cartridge that corresponds to ...
... the printer paper type, paper texture, and paper weight settings match the type of paper you are using . • Replace the image transfer unit and transfer roller. • Replace the fuser. For paper less than 20 lb bond (75 g/m2), choose the Light setting. Transparency print ...manufacturer. • Make sure the Paper Type setting is set to the color displayed on the control panel. • Replace the transfer roller. • Replace the image transfer unit. • Replace the fuser. • Call for service. Toner specks • Replace the print cartridge that corresponds to ...
User's Guide
Page 4
... Fuser and ITU ...62 Recycling Lexmark products ...63 Chapter 5: Clearing paper jams 64 Identifying jams ...64 Access doors and trays ...65 Understanding jam messages ...66 Clearing the entire paper path ...67 Clearing mailbox, finisher, or output expander jams (Area M 71 Clearing fuser jams ...71 Clearing image transfer unit jams ...73 If you still...
... Fuser and ITU ...62 Recycling Lexmark products ...63 Chapter 5: Clearing paper jams 64 Identifying jams ...64 Access doors and trays ...65 Understanding jam messages ...66 Clearing the entire paper path ...67 Clearing mailbox, finisher, or output expander jams (Area M 71 Clearing fuser jams ...71 Clearing image transfer unit jams ...73 If you still...
User's Guide
Page 63
... Messages Guide on the display, you should order a new image transfer unit. Recycling Lexmark products To return Lexmark products to order an image transfer unit. Use part number 40X1680 to Lexmark for recycling: 1 Visit our Web site: www.lexmark.com/recycle 2 Follow the instructions on the computer screen. Recycling Lexmark products 63 Use part number 11K3188 to order a pack...
... Messages Guide on the display, you should order a new image transfer unit. Recycling Lexmark products To return Lexmark products to order an image transfer unit. Use part number 40X1680 to Lexmark for recycling: 1 Visit our Web site: www.lexmark.com/recycle 2 Follow the instructions on the computer screen. Recycling Lexmark products 63 Use part number 11K3188 to order a pack...
User's Guide
Page 66
...K, and Area L. Follow the instructions for clearingArea B, Area C and Area T. Understanding jam messages 66 If the jam message persists, paper may be caught in the image transfer unit. Follow the instructions for clearing Area A and Area D. Follow the instructions for clearing Area B, and Area T1. If the jam message persists, paper may... (Area M). Clearing paper jams Understanding jam messages Note: Always clear the entire paper path when you receive any jam message. For instructions, see Clearing image transfer unit jams. Follow the instructions for clearing Area E and Area J.
...K, and Area L. Follow the instructions for clearingArea B, Area C and Area T. Understanding jam messages 66 If the jam message persists, paper may be caught in the image transfer unit. Follow the instructions for clearing Area A and Area D. Follow the instructions for clearing Area B, and Area T1. If the jam message persists, paper may... (Area M). Clearing paper jams Understanding jam messages Note: Always clear the entire paper path when you receive any jam message. For instructions, see Clearing image transfer unit jams. Follow the instructions for clearing Area E and Area J.
User's Guide
Page 68
Note: Any image printed will not be fused to the page. b Close the door. Clearing the entire paper path 68 Clearing paper jams Area C 1 If you have one ... optional 500-sheet drawers: a Open the 500-sheet drawer access door. Pull the jam down into the tray. Remove jams in the rollers under the image transfer unit. b Close the door. 2 If you have an optional 2000-sheet drawer: a Open the 2000-sheet drawer access door. Hold the door down while removing...
Note: Any image printed will not be fused to the page. b Close the door. Clearing the entire paper path 68 Clearing paper jams Area C 1 If you have one ... optional 500-sheet drawers: a Open the 500-sheet drawer access door. Pull the jam down into the tray. Remove jams in the rollers under the image transfer unit. b Close the door. 2 If you have an optional 2000-sheet drawer: a Open the 2000-sheet drawer access door. Hold the door down while removing...
User's Guide
Page 73
If the jam persists, continue with step 4. 4 Turn the printer off. Open the front cover. Make sure to clear the paper sensors under the image transfer unit. Clearing image transfer unit jams 73 Clearing paper jams Clearing image transfer unit jams 1 Open the front access door and the left access door. 2 While holding down the front access door, insert a folded piece of paper as shown to clear the entire width of the paper path. 3 Close the left access door and the front access door.
If the jam persists, continue with step 4. 4 Turn the printer off. Open the front cover. Make sure to clear the paper sensors under the image transfer unit. Clearing image transfer unit jams 73 Clearing paper jams Clearing image transfer unit jams 1 Open the front access door and the left access door. 2 While holding down the front access door, insert a folded piece of paper as shown to clear the entire width of the paper path. 3 Close the left access door and the front access door.
User's Guide
Page 74
a Pull up slightly on a clean, flat surface out of direct light. 6 Release the latches to lift it off the guides. Clearing image transfer unit jams 74 b Pull the cartridge straight out and use the handle to open the multipurpose feeder (area A) all the print cartridges. Clearing paper jams 5 Remove all the way. c Place the cartridges on the cartridge handhold.
a Pull up slightly on a clean, flat surface out of direct light. 6 Release the latches to lift it off the guides. Clearing image transfer unit jams 74 b Pull the cartridge straight out and use the handle to open the multipurpose feeder (area A) all the print cartridges. Clearing paper jams 5 Remove all the way. c Place the cartridges on the cartridge handhold.
User's Guide
Page 75
a Raise the lever to unlock the image transfer unit. c Slide the image transfer unit out and place it on the handle. Touching the belt will damage the image transfer unit. Clearing paper jams 7 Remove the image transfer unit. Warning: Do not touch the transfer belt. b Pull down on a clean, flat surface. Clearing image transfer unit jams 75
a Raise the lever to unlock the image transfer unit. c Slide the image transfer unit out and place it on the handle. Touching the belt will damage the image transfer unit. Clearing paper jams 7 Remove the image transfer unit. Warning: Do not touch the transfer belt. b Pull down on a clean, flat surface. Clearing image transfer unit jams 75
User's Guide
Page 76
b Rotate the handle up, and push gently to lock the unit in . Clearing image transfer unit jams 76 Remove all torn paper or other jams. 9 Insert the image transfer unit back into the printer. a Align the guides with the insertion grooves and gently slide the unit in place. Clearing paper jams 8 Look inside the printer.
b Rotate the handle up, and push gently to lock the unit in . Clearing image transfer unit jams 76 Remove all torn paper or other jams. 9 Insert the image transfer unit back into the printer. a Align the guides with the insertion grooves and gently slide the unit in place. Clearing paper jams 8 Look inside the printer.
User's Guide
Page 77
If you still need help 1 Turn the printer off and then back on . Clearing paper jams c Lower the lever to lock the image transfer unit into place. 10 Return the multipurpose feeder to a Ready state. The printer returns to its working position. If you need help 77 Reinstall all the print cartridges. 11 Close the printer door. 12 Turn the printer on . 2 Contact your administrator or Help desk if you still need more assistance.
If you still need help 1 Turn the printer off and then back on . Clearing paper jams c Lower the lever to lock the image transfer unit into place. 10 Return the multipurpose feeder to a Ready state. The printer returns to its working position. If you need help 77 Reinstall all the print cartridges. 11 Close the printer door. 12 Turn the printer on . 2 Contact your administrator or Help desk if you still need more assistance.
User's Guide
Page 93
...198; Quality menu. Solving print quality problems 93 White or colored line ABCDE ABCDE ABCDE Either the print cartridges are defective, the image transfer unit and transfer roller are removed. Marks occur repeatedly only in one color and multiple times on every third or sixth page in any color: ...Replace the image transfer unit. Symptom Color misregistration AABBCCDDEE ABCDE Cause Color has shifted outside of the appropriate area or has been superimposed over another color ...
...198; Quality menu. Solving print quality problems 93 White or colored line ABCDE ABCDE ABCDE Either the print cartridges are defective, the image transfer unit and transfer roller are removed. Marks occur repeatedly only in one color and multiple times on every third or sixth page in any color: ...Replace the image transfer unit. Symptom Color misregistration AABBCCDDEE ABCDE Cause Color has shifted outside of the appropriate area or has been superimposed over another color ...
User's Guide
Page 94
...from another tray. to the paper. • Replace the print cartridge that does not meet the printer specifications. • The image transfer unit and transfer roller are worn or defective. • The fuser is stiff, try feeding from a fresh package in the paper tray. ... corresponds to be defective, empty, or worn. Troubleshooting Symptom Cause Solution Streaked horizontal lines ABCDE The print cartridges, the transfer roller, image transfer unit, or fuser may be replaced. From the printer operator panel, print the repetitive defects guide to determine which component...
...from another tray. to the paper. • Replace the print cartridge that does not meet the printer specifications. • The image transfer unit and transfer roller are worn or defective. • The fuser is stiff, try feeding from a fresh package in the paper tray. ... corresponds to be defective, empty, or worn. Troubleshooting Symptom Cause Solution Streaked horizontal lines ABCDE The print cartridges, the transfer roller, image transfer unit, or fuser may be replaced. From the printer operator panel, print the repetitive defects guide to determine which component...
User's Guide
Page 95
.... • Replace the print cartridge that corresponds to the color displayed on the control panel. • Replace the transfer roller. • Replace the image transfer unit. • Replace the fuser. • Call for service. Toner specks • The print cartridges are defective. •...; The transfer roller is worn or defective. • The image transfer unit is worn or defective. • The fuser is worn or defective. • Toner is too dark. • The...
.... • Replace the print cartridge that corresponds to the color displayed on the control panel. • Replace the transfer roller. • Replace the image transfer unit. • Replace the fuser. • Call for service. Toner specks • The print cartridges are defective. •...; The transfer roller is worn or defective. • The image transfer unit is worn or defective. • The fuser is worn or defective. • Toner is too dark. • The...
User's Guide
Page 96
... color displayed on the control panel. • Replace the transfer roller. • Replace the image transfer unit. Uneven print density ABCDE ABCDE ABCDE • The print cartridges are defective. • The transfer roller is worn or defective. • The image transfer unit is too dark. • The print cartridges are... set the Paper Size to A4. • Move the guides in the tray to the proper positions for the size loaded. • Set the Paper Size to the color displayed on the Lexmark Web site at www.lexmark....
... color displayed on the control panel. • Replace the transfer roller. • Replace the image transfer unit. Uneven print density ABCDE ABCDE ABCDE • The print cartridges are defective. • The transfer roller is worn or defective. • The image transfer unit is too dark. • The print cartridges are... set the Paper Size to A4. • Move the guides in the tray to the proper positions for the size loaded. • Set the Paper Size to the color displayed on the Lexmark Web site at www.lexmark....
User's Guide
Page 108
...human access to laser radiation above a Class I level during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at http://support.lexmark.com. Fuser Units, Image Transfer Units, Waste Toner Bottles, and Paper Feed items, and any product or the durability or longevity ...warranty service involves the exchange of a product or part, the item replaced becomes the property of Limited Warranty C780, C780n, C782, C782n printer Lexmark International, Inc. The replacement may be required to present proof of original purchase. Replacement is not available to you if ...
...human access to laser radiation above a Class I level during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at http://support.lexmark.com. Fuser Units, Image Transfer Units, Waste Toner Bottles, and Paper Feed items, and any product or the durability or longevity ...warranty service involves the exchange of a product or part, the item replaced becomes the property of Limited Warranty C780, C780n, C782, C782n printer Lexmark International, Inc. The replacement may be required to present proof of original purchase. Replacement is not available to you if ...
User's Guide
Page 111
L labels guidelines 52 laser notice 107 letterhead 50 guidelines 50 page orientation 51 printing 51 Lexmark Authorized Supplies Dealers 60 linking 40 bins 41 trays 40 loading 2000-sheet tray 35 500-sheet trays 33 multipurpose feeder 37 lock feature, security... print server Parallel Interface Card 20 Serial Interface Card 20 options 5-bin mailbox 13 duplex unit 9 interface cards 20 internal print servers 20 ordering image transfer unit 63 transfer roller 63 ordering, print cartridge 61 output bins linking 41 P pad, numeric 28 panel, display 28 paper letterhead 50 preprinted forms 50 recommended ...
L labels guidelines 52 laser notice 107 letterhead 50 guidelines 50 page orientation 51 printing 51 Lexmark Authorized Supplies Dealers 60 linking 40 bins 41 trays 40 loading 2000-sheet tray 35 500-sheet trays 33 multipurpose feeder 37 lock feature, security... print server Parallel Interface Card 20 Serial Interface Card 20 options 5-bin mailbox 13 duplex unit 9 interface cards 20 internal print servers 20 ordering image transfer unit 63 transfer roller 63 ordering, print cartridge 61 output bins linking 41 P pad, numeric 28 panel, display 28 paper letterhead 50 preprinted forms 50 recommended ...