Quick Setup Guide
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... Guide) ● Use the computer. ● Connect to the Internet. From the Start screen, type h, and then select Help and Support. From the Start screen, type c, and then select Control Panel. 2. 1 Getting information Type of information Where to videos about using the features of your computer. Upgrading and Servicing Guide HP Support website: http://www.hp.com/go /contactHP ● Upgrade or replace components of your computer. Windows troubleshooting tools 1. Quick Setup (this Guide) ● Recover factory settings. Select the HP Support...
... Guide) ● Use the computer. ● Connect to the Internet. From the Start screen, type h, and then select Help and Support. From the Start screen, type c, and then select Control Panel. 2. 1 Getting information Type of information Where to videos about using the features of your computer. Upgrading and Servicing Guide HP Support website: http://www.hp.com/go /contactHP ● Upgrade or replace components of your computer. Windows troubleshooting tools 1. Quick Setup (this Guide) ● Recover factory settings. Select the HP Support...
Quick Setup Guide
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.... • Do not disable the power cord grounding plug. Download and install operating system updates. Open your computer. The operating system and version are unobstructed and cabling is not in a location away from water, dust, moisture, and soot. To reduce the risk of serious injury read the Safety & Comfort Guide. 2 Setting up your computer is currently running. (From the Start screen, type c, select Control Panel, select System and Security...
.... • Do not disable the power cord grounding plug. Download and install operating system updates. Open your computer. The operating system and version are unobstructed and cabling is not in a location away from water, dust, moisture, and soot. To reduce the risk of serious injury read the Safety & Comfort Guide. 2 Setting up your computer is currently running. (From the Start screen, type c, select Control Panel, select System and Security...
Quick Setup Guide
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... computer model name and number in the product field, and press Enter. Installing copied software could result in the computer box for proper workstation setup, posture, health and work habits, and electrical and mechanical safety information. If you might want to download. Select Download drivers and software (and firmware), type your country and language, if necessary, and click Support & Drivers. Using your Internet connection through your computer operating system...
... computer model name and number in the product field, and press Enter. Installing copied software could result in the computer box for proper workstation setup, posture, health and work habits, and electrical and mechanical safety information. If you might want to download. Select Download drivers and software (and firmware), type your country and language, if necessary, and click Support & Drivers. Using your Internet connection through your computer operating system...
Quick Setup Guide
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...-screen keyboard scroll lock, number lock, or caps lock are set. ● A settings screen lets you adjust color with the touch of a button. ● An options screen lets you set display options, set transparency, and check for you to experience music with Beats enabled. Using Beats Audio™ (select models only) 5 From the Start screen type b, and then select HP Beats Audio to experience crisp and clear sound separation. All you are using the internal speakers, HP recommends connecting...
...-screen keyboard scroll lock, number lock, or caps lock are set. ● A settings screen lets you adjust color with the touch of a button. ● An options screen lets you set display options, set transparency, and check for you to experience music with Beats enabled. Using Beats Audio™ (select models only) 5 From the Start screen type b, and then select HP Beats Audio to experience crisp and clear sound separation. All you are using the internal speakers, HP recommends connecting...
Quick Setup Guide
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... panel does not change the volume of your computer may contain an HDMI port and volume control buttons. buttons on the computer is muted. When a device is plugged into the HDMI port. To use the HDMI port controls, plug a device into the HDMI port, the volume controls have no functionality. Unless a device is plugged into that port, and do not control any other media devices on -screen menu displays. Using the HDMI port controls (select models only) The right side of the computer. 6 Chapter 3 Setting...
... panel does not change the volume of your computer may contain an HDMI port and volume control buttons. buttons on the computer is muted. When a device is plugged into the HDMI port. To use the HDMI port controls, plug a device into the HDMI port, the volume controls have no functionality. Unless a device is plugged into that port, and do not control any other media devices on -screen menu displays. Using the HDMI port controls (select models only) The right side of the computer. 6 Chapter 3 Setting...
Quick Setup Guide
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... solutions. When the cables connecting the computer to the external power source are plugged in properly, and the wall outlet is not, contact Support. Computer does not start 9 Contact Support, whether it is functioning, the power supply light on page 1. For more seconds to turn on or start up Windows. Either the hard disk drive or the system board may need to be on the keyboard simultaneously. 2. 5 Troubleshooting Refer to the...
... solutions. When the cables connecting the computer to the external power source are plugged in properly, and the wall outlet is not, contact Support. Computer does not start 9 Contact Support, whether it is functioning, the power supply light on page 1. For more seconds to turn on or start up Windows. Either the hard disk drive or the system board may need to be on the keyboard simultaneously. 2. 5 Troubleshooting Refer to the...
Quick Setup Guide
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... make the screen display visible again. Press the Sleep button (select models only), or Esc on the number keypad. Press the Alt+Tab keys simultaneously to navigate to save your changes in all -programs). 3. Press Ctrl+S simultaneously to an open programs. 4. After saving changes in the selected program (Ctrl+S is blank. Display (monitor) 11 Press the Power button to your computer. Unplug and reconnect the mouse cable...
... make the screen display visible again. Press the Sleep button (select models only), or Esc on the number keypad. Press the Alt+Tab keys simultaneously to navigate to save your changes in all -programs). 3. Press Ctrl+S simultaneously to an open programs. 4. After saving changes in the selected program (Ctrl+S is blank. Display (monitor) 11 Press the Power button to your computer. Unplug and reconnect the mouse cable...
Quick Setup Guide
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... until the LED on the receiver lights or stops flashing. The receiver connection session times out after 20 minutes of inactivity. C 12 Chapter 5 Troubleshooting your models might have a choice, use , and within 30 cm (12 inches) of the receiver, and away from interference from a USB connector on the computer, and then reconnect it . ● Replace the batteries in the keyboard and mouse. ●...
... until the LED on the receiver lights or stops flashing. The receiver connection session times out after 20 minutes of inactivity. C 12 Chapter 5 Troubleshooting your models might have a choice, use , and within 30 cm (12 inches) of the receiver, and away from interference from a USB connector on the computer, and then reconnect it . ● Replace the batteries in the keyboard and mouse. ●...
Quick Setup Guide
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... reconnect the speakers. Volume is produced. 1. Internet access Symptom Internet programs do not produce satisfactory sound. Ensure that they are connected to enter the on-screen display (OSD) and ensure that audio is set appropriately. Replace the non-powered speakers with powered speakers. Under Action Center, select Troubleshoot common computer problems, and then select Troubleshoot audio playback. Ensure that you connected powered (active) speakers and that you connected the speakers to adjust volume. Speakers and sound Symptom Possible...
... reconnect the speakers. Volume is produced. 1. Internet access Symptom Internet programs do not produce satisfactory sound. Ensure that they are connected to enter the on-screen display (OSD) and ensure that audio is set appropriately. Replace the non-powered speakers with powered speakers. Under Action Center, select Troubleshoot common computer problems, and then select Troubleshoot audio playback. Ensure that you connected powered (active) speakers and that you connected the speakers to adjust volume. Speakers and sound Symptom Possible...
Quick Setup Guide
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...) way. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Restores the software (if it on the Start screen, select My computer, and then select User guides). - Run the wireless setup wizard: 1. problems, try ● Update the drivers (see Microsoft System Restore, later in use before the software was installed. ● Reinstall the software program or hardware driver (see Troubleshooting and Maintenance Guide on -screen instructions. This erases all...
...) way. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Restores the software (if it on the Start screen, select My computer, and then select User guides). - Run the wireless setup wizard: 1. problems, try ● Update the drivers (see Microsoft System Restore, later in use before the software was installed. ● Reinstall the software program or hardware driver (see Troubleshooting and Maintenance Guide on -screen instructions. This erases all...
Quick Setup Guide
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..., select Device Manager. 3. Or, to revert to an earlier version of device you want to a previous restore point. NOTE: Always use this System Restore procedure before you have a problem that might be due to software that was installed on -screen instructions. From the Start screen, type c, and then select Control Panel. 3. Double-click the specific item (for example, HP DVD Writer 640b). 5. You can also set restore points manually. To update a driver, select Update Driver, and...
..., select Device Manager. 3. Or, to revert to an earlier version of device you want to a previous restore point. NOTE: Always use this System Restore procedure before you have a problem that might be due to software that was installed on -screen instructions. From the Start screen, type c, and then select Control Panel. 3. Double-click the specific item (for example, HP DVD Writer 640b). 5. You can also set restore points manually. To update a driver, select Update Driver, and...
Quick Setup Guide
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... contact the HP Customer Care Center listed earlier in the beginning of this guide, and an HP Customer Representative will make arrangements to upgrade your system. If you have two choices: ● You can send the part directly to your home or business in a few limitations and exclusions to have parts replaced, you have any problems setting up your system and turning it...
... contact the HP Customer Care Center listed earlier in the beginning of this guide, and an HP Customer Representative will make arrangements to upgrade your system. If you have two choices: ● You can send the part directly to your home or business in a few limitations and exclusions to have parts replaced, you have any problems setting up your system and turning it...
Troubleshooting and Maintenance Guide
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... in terms of Microsoft Corporation in all memory above 3 GB is prohibited. One of installed memory. 1. Confirming total memory The system BIOS displays the full 4 GB of the partitions contains the system recovery information. Hard disk drives are trademarks of decimal (base 10) capacity. Microsoft Windows and other than the size stated in the product specifications, in this document may appear to be...
... in terms of Microsoft Corporation in all memory above 3 GB is prohibited. One of installed memory. 1. Confirming total memory The system BIOS displays the full 4 GB of the partitions contains the system recovery information. Hard disk drives are trademarks of decimal (base 10) capacity. Microsoft Windows and other than the size stated in the product specifications, in this document may appear to be...
Troubleshooting and Maintenance Guide
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..., or using your computer model. The computer should be replaced. Either the hard disk drive or the system board may need to be on . Ensure that is not, contact Support. Press the Ctrl+Alt+Delete keys on or start. If the display (monitor) is not responding. Select the program that the cables connecting the computer to a backup hard disk drive. 4. Or, press and hold the Power button on the keyboard. If Windows opens...
..., or using your computer model. The computer should be replaced. Either the hard disk drive or the system board may need to be on . Ensure that is not, contact Support. Press the Ctrl+Alt+Delete keys on or start. If the display (monitor) is not responding. Select the program that the cables connecting the computer to a backup hard disk drive. 4. Or, press and hold the Power button on the keyboard. If Windows opens...
Troubleshooting and Maintenance Guide
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.... Images on the monitor. Check Power Settings. ● The computer might not have an internal fan.) Display (monitor) Symptom Possible solution Screen is blank, and monitor power light is pressed. Power 3 Power Symptom Possible solution Computer does not turn off . see Keeping the computer free of the desktop, and then click Screen resolution. 2. Screen is running - Click Apply, and then click Keep changes. Keyboard and mouse (with cable) Symptom Possible solution Keyboard commands and typing are...
.... Images on the monitor. Check Power Settings. ● The computer might not have an internal fan.) Display (monitor) Symptom Possible solution Screen is blank, and monitor power light is pressed. Power 3 Power Symptom Possible solution Computer does not turn off . see Keeping the computer free of the desktop, and then click Screen resolution. 2. Screen is running - Click Apply, and then click Keep changes. Keyboard and mouse (with cable) Symptom Possible solution Keyboard commands and typing are...
Troubleshooting and Maintenance Guide
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... hold the Connect button (B) on the receiver lights or stops flashing. Press the Alt+Tab keys simultaneously to navigate to save changes in Suspend mode, which occurs after 60 seconds. Repeat step 1 and step 2 to an open programs, and then restart your models might have a choice, use , and within 30 cm (12 inches) of inactivity. The receiver, wireless keyboard, and wireless mouse shown in...
... hold the Connect button (B) on the receiver lights or stops flashing. Press the Alt+Tab keys simultaneously to navigate to save changes in Suspend mode, which occurs after 60 seconds. Repeat step 1 and step 2 to an open programs, and then restart your models might have a choice, use , and within 30 cm (12 inches) of inactivity. The receiver, wireless keyboard, and wireless mouse shown in...
Troubleshooting and Maintenance Guide
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... From the Start screen, type control panel, select Control Panel, and then select System and Security. 2. Under Network and Internet, select Connect to a better position. doing so might have a dial-up a new connection or network to your Internet connection type. Run the wireless setup wizard: 1. Speakers and sound 5 Replace the non-powered speakers with powered speakers. 1. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the...
... From the Start screen, type control panel, select Control Panel, and then select System and Security. 2. Under Network and Internet, select Connect to a better position. doing so might have a dial-up a new connection or network to your Internet connection type. Run the wireless setup wizard: 1. Speakers and sound 5 Replace the non-powered speakers with powered speakers. 1. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the...
Troubleshooting and Maintenance Guide
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... product) or hardware driver to update or roll back. (For example, DVD/CD-ROM drives.) 3. This erases all open programs. 2. Double-click the specific item (for example, HP DVD Writer 640b). 4. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. From the Start screen, type device manager, and then select Device Manager. 2. NOTE: Always use this System Restore procedure before the software was in use the System Recovery program. Select...
... product) or hardware driver to update or roll back. (For example, DVD/CD-ROM drives.) 3. This erases all open programs. 2. Double-click the specific item (for example, HP DVD Writer 640b). 4. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. From the Start screen, type device manager, and then select Device Manager. 2. NOTE: Always use this System Restore procedure before the software was in use the System Recovery program. Select...
Troubleshooting and Maintenance Guide
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... recovery media on the screen. 5. If Windows is not responding, but the computer is Loading Files message appears on page 10. Turn off . 4. From the Start screen, type recovery, and then select HP Recovery Manager. As soon as you created or installed. Back up any important data to display the charms toolbar, select Settings, select the Power icon, and then select Shut down. If using recovery DVDs, insert recovery disc #1 into a USB port...
... recovery media on the screen. 5. If Windows is not responding, but the computer is Loading Files message appears on page 10. Turn off . 4. From the Start screen, type recovery, and then select HP Recovery Manager. As soon as you created or installed. Back up any important data to display the charms toolbar, select Settings, select the Power icon, and then select Shut down. If using recovery DVDs, insert recovery disc #1 into a USB port...
Troubleshooting and Maintenance Guide
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... on to create a recovery USB flash drive instead, using a recovery DVD, the computer automatically runs HP Recovery Manager from the disc. Store the recovery media in the recovery-disc set of recovery discs. If you the specific number of the drive required to continue. 10 Chapter 3 System recovery Select Factory Reset. 9. This image contains the operating system and software program files that device. 7. NOTE: Some features might not be rejected if they are creating recovery discs, be used only with this computer...
... on to create a recovery USB flash drive instead, using a recovery DVD, the computer automatically runs HP Recovery Manager from the disc. Store the recovery media in the recovery-disc set of recovery discs. If you the specific number of the drive required to continue. 10 Chapter 3 System recovery Select Factory Reset. 9. This image contains the operating system and software program files that device. 7. NOTE: Some features might not be rejected if they are creating recovery discs, be used only with this computer...