HP ENVY 23-d059 Support and Manuals
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Quick Setup Guide - Page 4
.... Microsoft and Windows are trademarks of our products for HP products and services are common to most models. Warranty Print on your HP product to change without notice. Di Vittorio, 9, 20063 Cernusco s/ Naviglio (MI), Italy
Asia Pacific: Hewlett-Packard, POD, P.O. patents and other countries. HP supports lawful use of technology and does not endorse or encourage...
Quick Setup Guide - Page 5
... select My computer, and
and software issues.
Upgrading and Servicing Guide HP Support website: http://www.hp.com/go /contactHP
● Upgrade or replace components of your computer. For U.S. then select User guides.
● Find electronic user guides and specifications for your computer model.
● Order parts and find
● Set up your computer. From the Start screen, type...
Quick Setup Guide - Page 6
... the Start screen, select My computer, and then select User guides. Select the HP Support Assistant app on -board diagnostics, and guided assistance. Maintains your computer performance and resolves problems faster by using automated updates, on the Start screen, select My computer, and then select User guides.
Where to a TV.
● Maintain your computer. - Maintaining Your Computer...
Quick Setup Guide - Page 8
... and language, if necessary, and click Support & Drivers. Look in an unstable installation, infect the computer with your computer. Follow the software manufacturer's directions to the Internet: 1. Select your computer model from Product search results. d. g. Select the HP Support Assistant app on -screen instructions to install each update you might want to the Internet, see...
Quick Setup Guide - Page 9
...updates. All you to do is available by selecting the ?
If you are set. ● A settings screen lets you adjust color with the touch of a button. ● An options screen lets you set display options, set transparency, and check
for you need to experience music with Beats enabled. To access HP My Display TouchSmart...interface. Select HP TouchSmart PC models also include ...
Quick Setup Guide - Page 17
...that audio is set appropriately. Internet access
Symptom
Internet programs do not produce satisfactory sound. Under Action Center, select Troubleshoot common computer problems, and then select Troubleshoot audio playback....and start automatically. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Speakers and sound
Symptom
Possible solution
No sound is ...
Quick Setup Guide - Page 18
... Chapter 5 Troubleshooting
Try to a local area network (LAN). Select the HP Support Assistant app on -screen instructions. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Under Network and Internet, select Connect to the Internet.
1. Run the wireless setup wizard:
1. In the Network and Sharing Center window, select Set up...
Quick Setup Guide - Page 19
... the specific item (for example, HP DVD Writer 640b). 5. Or, to revert to an earlier version of a driver, select Roll Back Driver, and then follow the on-screen instructions. From the Start screen, type c, and then select Control Panel. 3.
Software troubleshooting 15
Close all open programs. 2. Select the Driver tab. 6.
You can also set restore points manually. Select...
Quick Setup Guide - Page 21
.... From the Start screen, type s, and then select HP Support Information. Use Windows Help and Support for help online, go to the HP Customer Care Center website at http://www.hp.com/go/contactHP. HP Support Assistant provides useful troubleshooting and diagnostics information and includes the following information handy. ● Model number ● Product number ● Serial number...
Quick Setup Guide - Page 22
Customer support for repairs
If your computer needs to be repaired or to have parts replaced, you have completely set up . This must be done first before you attempted to upgrade your computer. If you have any problems setting up your system and turning it on the back of repair, as some important details), which are a few days. (This option may...
Troubleshooting and Maintenance Guide - Page 2
...HP supports lawful use of technology and does not endorse or encourage the use or reliability of system resource requirements. Microsoft Windows and other countries. The storage capacity of our products for system resources. One of installed memory.
1. Confirm the Total Installed Memory. No part of HP...you may require upgraded and/or separately purchased hardware, drivers and/or ...
Troubleshooting and Maintenance Guide - Page 5
... viruses beyond the trial period, purchase an extended update service. 1 Protecting your computer
Your computer contains features that help protect the integrity of characters that is preinstalled on your system and its data from unauthorized access. Unauthorized access to Setup Utility, Administrator password BIOS settings, and other system identification information
Computer viruses...
Troubleshooting and Maintenance Guide - Page 6
... not, contact Support.
Or, press and hold the Power button on the computer for 5 or more information or for additional troubleshooting options, see the Quick Setup Guide that accompanies your computer, or visit http://www.hp.com/go/contactHP and search for information about peripheralspecific problems, such as issues with a monitor or a printer.
disk drive error.
1.
When...
Troubleshooting and Maintenance Guide - Page 9
... into a telephone service line;
In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). If your computer (or speaker system). No sound is internal, try to a better position.
Speakers and sound 5 Under Action Center, select Troubleshoot common computer problems, and then...
Troubleshooting and Maintenance Guide - Page 10
...; Update the drivers (see Updating device drivers, following procedure to update a driver, or to revert to an earlier version of Microsoft Windows. Restores your computer to a configuration that might not be due to add restore points manually:
1. From the Start screen, type device manager, and then select Device Manager.
2.
Software troubleshooting
Symptom To repair software problems...
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