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Quick Setup Guide - Page 4
... products for HP products and services are common to the addresses above.
IMPORTANT! Microsoft and Windows are trademarks of this copyright protection technology must be construed as constituting an additional warranty. patents and other countries. For worldwide support, go to change without notice.
This product incorporates copyright protection technology that are set forth in...
Quick Setup Guide - Page 5
... user guides and specifications for your computer.
From the Start screen, type h, and then select Help and Support. For worldwide
● Find Windows password
support, go /contactHP
1
Quick Setup (this Guide)
● Use the computer. ● Connect to the Internet. For U.S. Windows troubleshooting tools 1.
Upgrading and Servicing Guide HP Support website: http://www.hp.com...
Quick Setup Guide - Page 6
... there, visit http://www.hp.com/go / contactHP. Select the HP Support Assistant app on -board diagnostics, and guided assistance. Maintains your computer performance and resolves problems faster by using automated updates, on the Start screen, select My computer, and then select User guides. HP Support Assistant - Troubleshooting and Maintenance Guide Select the HP Support Assistant app on the...
Quick Setup Guide - Page 8
... drivers and software (and firmware), type your computer model from Product search results. Select your computer Look in an unstable installation, infect the computer with an ISP, skip this step and follow the instructions provided by the ISP. 3. Read the Regulatory, Safety and Environmental Notices included with an Internet Service Provider (ISP). Read the Safety & Comfort Guide...
Quick Setup Guide - Page 9
... features
Using Beats Audio™ (select models only)
Your HP TouchSmart PC features audio connectors (headphone and Audio Out ) that are set. ● A settings screen lets you adjust color with Beats enabled. To turn Beats on the keyboard. HP My Display TouchSmart Edition
HP My Display TouchSmart Edition allows you to adjust the screen display using the touch feature...
Quick Setup Guide - Page 17
...Under Action Center, select Troubleshoot common computer problems, and then select Troubleshoot audio playback.
Possible ...enabled and that the volume is set appropriately. Ensure that you connected the...mode, press the Sleep button (select models only), or press Esc.
Turn ...Internet programs do not produce satisfactory sound.
Replace the non-powered speakers with powered speakers...
Quick Setup Guide - Page 18
... Start screen, type c, select Control Panel, select Network and Internet, and then select Network and Sharing Center.
2.
problems, try
● Update the drivers (see Troubleshooting and Maintenance Guide on again. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). Try to connect...
Quick Setup Guide - Page 19
...previous restore point. From the Start screen, type c, and then select Control Panel. 3. Software troubleshooting 15 To update a driver, select Update Driver, and then follow the on your problem: 1.
Select the System Protection tab on -screen instructions. Double-click the specific item (for example, HP DVD Writer 640b). 5. Select System and Security, and then in the System area, select...
Quick Setup Guide - Page 21
HP Support Assistant provides useful troubleshooting and diagnostics information and includes the following information handy. ● Model number ● Product number ● Serial number ● Software build number ● Operating system ● Purchase date Please take a moment to write down your product ...
Quick Setup Guide - Page 22
... done first before you attempted to upgrade your system. These services are described in the HP Worldwide Limited Warranty and Technical Support guide. By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in this Guide for repairs
If your computer needs to be repaired or to have parts replaced, you have two choices: ● You...
Troubleshooting and Maintenance Guide - Page 2
... the full 4 GB of the partitions contains the system recovery information. Confirm the Total Installed Memory. Microsoft and Windows are set forth in this copyright protection technology must be photocopied, reproduced, or translated to 1,000,000,000 bytes. HP supports lawful use of technology and does not endorse or encourage the use or reliability...
Troubleshooting and Maintenance Guide - Page 5
Review these features to the computer
Firewall software ● Windows includes firewall software preinstalled on the computer. ● The antivirus software, which is preinstalled on your computer can detect most viruses, remove them, and, in most cases, repair damage caused by viruses.
Unauthorized access to Setup Utility, Administrator password BIOS settings, and other system ...
Troubleshooting and Maintenance Guide - Page 6
...replaced. disk drive error... problems,...hp.com/go/contactHP and search for additional troubleshooting options, see the Quick Setup Guide that is not, contact Support. When the cables connecting the computer to turn on .
Select Task Manager. 3. Computer does not start up and is blank, the monitor might encounter while installing, starting up, or using your computer model...
Troubleshooting and Maintenance Guide - Page 9
...setup wizard:
1. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). If your system has an external antenna, try to your Internet service...Center, select Troubleshoot common computer problems, and then select Troubleshoot audio playback...low or unsatisfactory. Replace the non-powered... (select models only), ...
Troubleshooting and Maintenance Guide - Page 10
.../CD-ROM drives.)
3. Follow the on -screen instructions. Restores the software (if it on again.
You can also set restore points manually.
From the Start screen, type control panel, and then select Control Panel.
3. Software troubleshooting
Symptom To repair software problems, try these methods:
Updating device drivers
Microsoft System Restore
Possible solution
● Turn...
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