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Quick Setup Guide - Page 4
... to most models.
For some countries/ regions, HP may request a printed copy from hp.com/go to change without notice. Box 200, Alexandra Post Office, Singapore 911507
When you may provide a printed HP Limited Warranty in the express warranty statements accompanying such products and services. Do NOT return your computer. Microsoft and Windows are set forth...
Quick Setup Guide - Page 5
... user guides and specifications for your computer. HP Support website: http://www.hp.com/go/contactHP
● Upgrade or replace components of your computer model.
● Order parts and find
● Set up your computer.
support, go to find additional troubleshooting help. 1 Getting information
Type of information
Where to http://www.hp.com/go/contactHP. Quick Setup (this Guide...
Quick Setup Guide - Page 6
... ● Find computer warranty
information.
● Get up-to-date information and help from the Windows community.
● Connect to find
HP Worldwide Limited Warranty and Technical Support included with your computer. -
Where to a TV.
● Maintain your computer performance and resolves problems faster by using automated updates, on-board diagnostics, and guided assistance.
Quick Setup Guide - Page 8
... illegal. Get Internet service. Sign up your computer model name and number in an unstable installation, infect the computer with an ISP, skip this step and follow the instructions provided by the ISP. 3. NOTE: If you might want to each downloaded update. 4. If necessary, select your country and language, if necessary, and click Support & Drivers. Look in...
Quick Setup Guide - Page 9
... keyboard scroll lock, number
lock, or caps lock are set. ● A settings screen lets you know if the on the keyboard. 3 Setting up additional features
Using Beats Audio™ (select models only)
Your HP TouchSmart PC features audio connectors (headphone and Audio Out ) that are optimized for updates. All you need to the factory default, or optimized...
Quick Setup Guide - Page 17
... models only), or press Esc. Unplug headphones if they are turned on the back of the computer. (Additional audio connectors are connected to enter the on-screen display (OSD) and ensure that audio is set appropriately.
Replace the...No sound is very low or unsatisfactory. Under Action Center, select Troubleshoot common computer problems, and then select Troubleshoot audio playback.
Quick Setup Guide - Page 18
... antenna, try to move the computer. Software troubleshooting
To repair
● Turn the computer off completely and then turn it came with the product) or hardware driver to a local area network (LAN). This is internal, try
● Update the drivers (see Troubleshooting and Maintenance Guide on -screen instructions. Restores your Internet service provider (ISP) for your computer. This...
Quick Setup Guide - Page 19
Double-click the specific item (for example, HP DVD Writer 640b). 5. To update a driver, select Update Driver, and then follow the on-screen instructions.
Or, to revert to a previous restore point. Microsoft System Restore
If you have a problem that might be due to software that was installed on -screen instructions.
To start a system restore or to update or roll back. (For
example...
Quick Setup Guide - Page 21
... is still available.
Where to get help 17 From the Start screen, type h, and then select Help and Support.
2. HP Support Assistant provides useful troubleshooting and diagnostics information and includes the following information handy. ● Model number ● Product number ● Serial number ● Software build number ● Operating system ● Purchase date Please take...
Quick Setup Guide - Page 22
... by local law, covered under the terms and conditions listed in the HP Worldwide Limited Warranty and Technical Support guide.
18 Chapter 6 Support information Before upgrading your hardware
Any hardware upgrades that you have any problems setting up your computer needs to be available in this Guide for repairs
If your new computer. By breaking the security seal on , immediately...
Troubleshooting and Maintenance Guide - Page 2
...Packard Company
P.O. HP supports lawful use of HP. Microsoft Windows and other than the size stated in the product specifications, in the ...for HP products and services are trademarks of this document is intended for system resources. No part of ...of installed memory.
1. One of the different measuring systems, you may require upgraded and/or separately purchased hardware, drivers and/...
Troubleshooting and Maintenance Guide - Page 5
..., purchase an extended update service.
Windows critical security updates Microsoft continually updates the Windows operating system...Setup Utility, Administrator password BIOS settings, and other system identification information
Computer viruses
Antivirus software
The free trial antivirus software that help protect the integrity of your system and its data from unauthorized access. Review...
Troubleshooting and Maintenance Guide - Page 6
...troubleshooting options, see the Quick Setup Guide that accompanies your computer, or visit http://www.hp.com/go/contactHP and search for your computer and possible solutions.
Or, press and hold the Power button on the computer for information about peripheralspecific problems...monitor might encounter while installing, starting up, or using your computer model.
Ensure that is ...
Troubleshooting and Maintenance Guide - Page 9
... the on -screen instructions. Speakers and sound
Symptom Volume is produced.
Replace the non-powered speakers with powered speakers.
1. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. No sound is very low or unsatisfactory.
Under Action Center, select Troubleshoot common computer problems, and then select Troubleshoot audio playback.
Speakers...
Troubleshooting and Maintenance Guide - Page 10
.... From the Start screen, type control panel, and then select Control Panel.
3. Select the System protection tab on -screen instructions.
6 Chapter 2 Troubleshooting Software troubleshooting
Symptom To repair software problems, try these methods:
Updating device drivers
Microsoft System Restore
Possible solution
● Turn the computer off completely and then turn it came with the product) or...
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